All Star Locksmith & Hardware

After our bikes were stolen from the garage at our new house, we decided to have all the locks on the house changed. We found All-Star Locksmith from Angie's List. Joey, the owner, answered the phone and we scheduled an appointment within a couple of days. He arrived exactly on time and was courteous, friendly and professional. He changed two of the locks and had to order the third. When he returned in a few days to finish the job, he was again on time and completed the work promptly. A couple months later, due to the humid spring weather, one of the wooden doors had swelled so that the deadbolt lock wouldn't engage. I called Joey and he came out right away and fixed the problem. He didn't charge me for that visit. Joey did excellent work, which he stood behind. It was a pleasure working with him and I would recommend him without reservation.

The lock was replaced and works well.

The locksmith sent was most pleasant. He offered suggestions when there were difficulties with the lock and was very skilled. On the final bill, however, there was an additional charge, a service charge, that had not been quoted in the original estimate. This seemed excessive and should have been part of the job. It was not until I called the owner and mentioned Angie's List that he gave me a discount.

I called Joey on a Monday; he was able to come out that day and came at the time arranged. Joey was friendly, professional and efficient. He persuaded me to have stronger locks installed on our door, and I was glad to have them -- the fairly basic locks, while half the price, are easy to pick and their keys are easy to duplicate. He also suggested a door plate but, given that none of our neighbors appeared to have them, I decided against that. When Joey found that he did not have locks that matched in color, he called his shop and had an assistant bring the right lock over. Some locksmiths would have tried to persuade me to live with mismatched locks. Not Joey! After he was done with his job, Joey was nice enough to wait so I could grab his parking spot. Bonus points! I would gladly use Joey again. He is my "go-to" guy for locks, keys, etc.

Joey responded quickly to our inquiry, came even earlier than expected, did the work efficiently and cleaned up after the work. Reliable, professional and prompt!

I moved into a new apartment and wanted extra security. I selected All Star from their reviews on Angie's List and called them. Joey, the proprietor, came right over in his locksmith van. I told him what I wanted, and he showed me some products (he had a selection in his van); I chose one, and he drilled my door and mounted my new lock on the spot, no waiting. He even threw in some free duplicates of my new key because I mentioned Angie's List ;) I must say he wasn't cheap, but you get what you pay for-- he came right out as soon as I called; he came himself (I feel you get better service if you're dealing with the business owner and not, you know, his guy); and he did the job right. So, if you're willing to spend a little more for superior service, call Joey.

Our cleaning lady lost our keys. She put them in an envelope with our name and address on them and lost them. We needed to get our locks changed quickly. I called All Star at about 830 on a Monday morning. I told them I needed to get to work within 2 hours. By 9:45, the locksmith was here and changed my top lock (dead bolt). Cost was $35 for service call, about $40 for labor, and about $40 for the lock. I think this is in line with local prices. Service was prompt and courteous. Would use again.

Joe was extremely responsive on the phone when I told him I had just bought a house and managed to lock myself out--I didn't have a key to the inner door, and it locked when I pulled it shut. I also wanted to change out a deadbolt on the front door I didn't have a key for, and replace the knob lock on the back door that had a key broken off in it. He showed up exactly on time, did everything I asked, and offered me options but didn't try to aggressively upsell me. I would definitely use him again.

They arrived on time and had the locks replaced quickly. They said they needed to replace a door hinge which meant they had to leave and come back two hours later which they did. I then asked them to look at our window locks and a sticking entrance door. They 'fixed' the door by doing a really bad job with a large hammer and sweat. In looking at the window security they pulled down the blind breaking its fastener by accident and did not offer a refund. In conclusion - good at replacing locks bad at anything else, they are a locksmith tho so guess i was also to blame for asking for extra help.

A contractor doing work in our apartment accidentally locked us out when he pushed the button lock on the side of the front door. We never had a key to that lock. We called All Star and they gave us a sense of what it would cost to get us back in (and to replace the lock if we chose to). Joey arrived at the apartment within 45 minutes of us hanging up the phone. We asked him to replace the lock so that we'd finally have keys to it. He was efficient, quick, professional, and very polite. We'd definitely hire him again.

I called at 9 am and he arrived within 2 hours. He worked hard and installed quality products. It took him about 2 hours. I would call him again if I needed more work.

I had recently resorted to a fly-by-night emergency locksmith that really took me for a ride. I needed someone to replace that guy's shoddy work with a real lock and make me forget about that awful expeience. Joey replied to my initial email via Angie's List within 12 hours, promising to get in touch later in the day. He did so, then suggested he could come by that same evening, at 5pm. After we spoke, he took my emailed photos and description of the lock I wanted. He showed up at 5pm and put that exact lock on my door - by the time I got home, his work was complete! His price was totally reasonable and his work was solid and clean. No hassle, no upsell, and if I ever have another locksmith need, first call goes to Joey at All-Star!

Joey arrived when he said he would . Reviewed my needs and answered all questions. quoted the price and performed the work.He was clean and quick and professional. He asked me if I wanted the brass which I declined.

Great! We called, he arrived within the hour, performed the work quickly and everything works fine.

These guys came right over when I called but took me for a ride. I need two locks redone and they sold me the Cadillac of locks, but failed to mention that I could have simply kept one of my old locks and simply replaced the other. They looked at me as a single woman and took advantage of my trust. What's worse, if I need copies of my keys, I have to go to them and they're $12 per copy.

I called and spoke to someone around 10:00 a.m. and was told I would get a call back later in the day. I was called around 2:00 p.m. and made arrangements for them to come to my apartment at 6:30. They got stuck in a bit of traffic and showed up around 7:00 p.m. It took about 20 minutes, but they replaced the lock, made sure everything was working correctly and left me with both the old and new locks and new keys.

Absolutely OK; I was very pleased with the service and price.

Very prompt. Ronald is his name. Came within an hour of being called. Had supplies and tools needed although had only six blanks and could not make eight additional keys as requested. I think the prices are on the high side.

Amazing! He was here about 15 minutes after I called, worked quickly and was a really nice, helpful man. He also has a great sense of humor. He also gave me some great advice.

Really great people! Fast, friendly and well informed. Told me about Multi T lock that requires a card for keys to be duplicated - a feature I really appreciate.

I called All Star the morning and asked them to come at 5pm. They were punctual, did the job quickly. All good.

They were very fast. I couldn't believe how quick they were. This was an emergency situation and they were able to come out within 15 minutes! They were great! They came right away, installed the lock and then were gone. I would use them again for future service.

I was about to leave for Florida. I needed a locksmith to pick the door. I called the uptown office and made a date for the locksmith the next morning. He came on time and picked the lick without any attempt to up sell me on a new lock. He was very nice. His name was Irving O. They offered me two ways to get in the closet. Have the locked picked or have the lock taken' out and an new put in.

He was in and out of my apt. in 1 hour. His work was fairly clean and thorough enough.

A locksmith named Ernest came right on time, was totally pro and nice. I trust these guys, at least as long as Ernest is concerned.