Bronx Sewer Rooter Service Inc

Excellent job. Would hire again.

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Excellent job and quick, too.

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Very smoothly.

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We called in the morning for a minor flood in our basement. They were at our home within an hour. They were professional and fixed the problem quickly. The price was reasonable and we are very grateful for the professional work and quick response time!

It went well, they found rusted pieces and replaced them. They only took 40 mins to complete the job.

He offered friendly, knowledgeable and professional service even though he was anxious to get home to his wife. Mind you, it was after midnight on a Saturday - so I totally understood his position. I'm just glad he took my call as his final one for the night before heading home.

All went well, I will continue to use Jason in the future.

Phone calls returned promptly. Appointment arrival on time. Nice employees.

They did a great job on the drain cleaning. They did a little bit of plumbing but it did not work out so well. The out-door work was great. They did a couple of visits. They fixed a pump in the basement and cleaned the drain. They followed through and did what they were supposed to do. I thought the price was a little high but i did not get any other estimates.

When he first diagnosed the issues, he said I had a crack in the PVC pipe in my sink drain. At first this annoyed me, number 1 because it wasn't something I specifically asked for. Number 2, because it ended up being the most expensive thing he charged me for by far ($185). However I did ask him to check for any other leaks and he said that crack was eventually going to start leaking so I took him at his word. He snaked the sink drain and replaced the PVC pipe pretty quickly. Then he started having issues. He couldn't get to the valve in my shower to fix the leak for a while and he ended up having to chip away at the tile to get it removed. Not a total big deal because you can't see the part he chipped away at but I wish he would've realized this further and fixed the issue more quickly. He couldn't snake my shower drain because the drain stopper in my shower drain was stuck and he said he couldn't get it out without breaking the wall. Given as this was one of my primary requests I was a bit disappointed that he couldn't fix it. Overall, if he was telling the truth, he did work diligently to fix the issues and did remedy most of my problems. I give him a solid B and would use them again. Thanks.

His name was Jason and he was very, very nice. He was here for 3/4 of the day. He did take a credit card because we didn't have the cash on hand because it was an emergency. The price was a little high but we didn't have much choice. They were able to come right away. This was on a Wednesday and others couldn't come until Friday. He really cleaned up. He put out a mat because we had to take tiles down from the ceiling.

They came out and were on time, but I quickly discovered that they were continually putting the wrong piece in my toilet to repair the leak. The plumber had to come and go several times to get the correct parts. I noticed as well that there was a whole left in my floor right by the toilet. I spoke to the manager about my experience and let him know about the hole. The plumbers came back and again acted like they didn?t know how to close the hole. I spoke to the manager again and let him know that I had canceled my check for $525.00. At that time I felt he became rude with me and he threatened to take me to small claims court. I had originally asked them to do more work in my basement to run a pipe which they quoted me for $927.00. After my experience with the toilet, I got another company to do the job and was only charged $120.00 for the same work. I feel like I got poor service for a high price. I would not recommend this company.

Excellent quality work, definitely worth the price (although it was quite high).

I had a pipe burst on a Saturday afternoon. I wasn't too happy with my last plumber so I called these guys. Boy, am I glad I did. They had someone out at my house within an hour and got it fixed fast - the work looks great, Jason was very professional, and the cost was less than I expected. I've found my new plumber.

I called on a Wednesday and was given an appointment for the very next day. It just so happens that we had a snowstorm the next day. I didn?t think the plumber would show up since the weather was very bad but he did. I received a call the very next morning that they were on their way in spite of the weather. My toilet was clogged and the problem was in the main sewer drain. The plumber had a problem opening the drain but he did not give. He was very professional and persistent. He got it open, snaked the drain and unclogged the toilet. I was also given a 30 day guarantee on the job performed. Not every company does that. Would I use them again? Definitely! I found a plumber that is knowledgeable and keeps appointments.

Came within the 1 hour window - very professional and thorough.

They came to the house and right away the service was completed. They did a great job and it was fast. They seemed to know what they were doing. They were very professional and very fast. I called them at night time, the night before and they came first thing in the morning. I would use them again with no doubt.

It was as good experience. He explained what he had to do and what he did. He explained that it was an issue with the apartment above not being tiled correctly that was causing the leak. I had no problems with them.

It was a good experience. They were prompt, came in a got right to work, they cleaned up after themselves, and I didn't have any problems with them.

From first day to provide estimate to last day when we asked to start work all very fine, Courteous and polite.

They were prompt and very clean. The staff was very curteous and I was pleased with the price.