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AV Appliance Service

Appliance Repair, Heating and Air Conditioning, Appliance Repair - Small,

About us

Appliance repair company servicing the NY/NJ area. Most repairs are completed the same day. Specialize in brands such as Sub Zero, Northland, GE, kitchen Aid, Whirlpool, kenmore, Amana and more. For faster service please call/text us at 212-203-6541

Business highlights

16 years of trusted experience
Emergency Services Offered

Services we offer

Refrigerator repair. Oven repair. Washing machine & dryer repairs. Stove repair. Dishwasher repair.Microwave repair. Regular work hours are from 8am-5pm Monday-Friday Extended hours are from 5pm-8pm Monday-Friday, 8-6pm Saturday

Services we don't offer

No Miele, Asko, fisher and pykel

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.6434 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
4%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 426-434 of 434 reviews

Gail L.
07/2013
2.0
appliance repair
  + -1 more
unknown
Description of Work: Firstly, the refrig is six years old and has never been serviced. AV Service forgot that I had an appt from 8 - 10 AM that day. He immediately sent over a guy. He arrived with his girlfriend and immediately started to work at 10:56 AM. He brought a long brush and cleaned the coils under the refrig, turn off/on the refrig, push the internal light switch abut 6 times. Said he was done and when I reacted with surprise, he said he could do my air conditioners since it such a short time. I said no, the AC were already done. They left at 11:08 AM.
Rating CategoryRating out of 5

Response from AV Appliance Service
We do apologize about the tardiness your address was out of our range as most of our work is in Manhattan. The lady with the tech was an assistant as you can read in other reviews, she help with cleaning and to get into tight spaces that technician might not be able to get to. We congratulate you on your refrigerator it was immaculate, other than some dust in coils it looked like new. We try to avoid moving refrigerator when we can to prevent scratching of floors and a break in the water line that often happens. We did offer a refund in your case since we did take a few minutes.

lawrence S.
07/2013
5.0
appliance repair
  + -1 more
unknown
Description of Work: Good customer service. very honest. too bad it didn't work out.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jane R R.
06/2013
3.0
appliance repair
  + -1 more
unknown
Description of Work: Robert A called me after I reported the incident.He called me on Tuesday about 12:30 p.m. I told him the problems about the refrigerator .I told him I already paid $80.00 he said $80.00 is for cleaning . He said t he refrigerator had other problems and it will cost me $180.00. he came Thursday 20,May 2013 at 8:00 a.m . this is the work he has done 1. Replace defrost thermostat 2. Cleaned Condenser Coil 3. Checked Washer -Motor Bad Cost $140.00 + 12.42 tax =Total 152.42 I paid him by check the full amount $152.42
Rating CategoryRating out of 5

Response from AV Appliance Service
$140 is a very fair price to replace a part in a refrigerator and have another technician look at a washer and diagnose the problem.

wanda M.
05/2013
5.0
appliance repair
  + -1 more
Went well.
Description of Work: Personnel was very prompt and efficient. Determined that it was the oven coil and replaced. Cost of coil was $150.00 plus the $30.00 service charge.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Mike H.
10/2012
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa P.
10/2012
5.0
appliance repair
  + -1 more
Great!
Description of Work: My refrigerator died early on a SUnday Morning, and within a couple of hours AV Appliance was on the scene. They told us on the telephone that there would be a $95 fee for the visit whether or not they could fix it, which we thought was fair. They arrived, checked it out/diagnosed the problem. they would have to come back the next day with the part. We couldn't miss work the next day so they promised to come in the evening! Sure enough they showed up the next evening, right on time, with the right part, and and fixed the fridge! Throughout the experience they were polite, timely and professional, and iI will use them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jacqueline S.
05/2012
5.0
appliance repair
  + -1 more
Excellent!
Description of Work: Repaired the dryer and stove. They did the job in April/May 2012.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Contact information

2015 Grand Ave, Bronx, NY 10453

http://Avappliance.nyc

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM

Licensing

Insured

Licensed*

Trade License Number
1315321
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Heating and Air Conditioning,
Appliance Repair - Small,
Appliance Sales and Installation,
Computer Repair,
Computer Sales

FAQ

AV Appliance Service is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 8:00 PM

Tuesday: 8:00 AM - 8:00 PM

Wednesday: 8:00 AM - 8:00 PM

Thursday: 8:00 AM - 8:00 PM

Friday: 8:00 AM - 8:00 PM

Saturday: 8:00 AM - 8:00 PM

AV Appliance Service accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,PayPal,Visa
No, AV Appliance Service does not offer free project estimates.
No, AV Appliance Service does not offer eco-friendly accreditations.
Yes, AV Appliance Service offers a 10% senior discount.
Yes, AV Appliance Service offers emergency services.
Yes, AV Appliance Service offers warranties.
AV Appliance Service offers the following services: Refrigerator repair. Oven repair. Washing machine & dryer repairs. Stove repair. Dishwasher repair.Microwave repair. Regular work hours are from 8am-5pm Monday-Friday Extended hours are from 5pm-8pm Monday-Friday, 8-6pm Saturday
No Miele, Asko, fisher and pykel

Contact information

2015 Grand Ave, Bronx, NY 10453

http://Avappliance.nyc

Service hours

Sunday:
Closed
Monday:
8:00 AM - 8:00 PM
Tuesday:
8:00 AM - 8:00 PM
Wednesday:
8:00 AM - 8:00 PM
Thursday:
8:00 AM - 8:00 PM
Friday:
8:00 AM - 8:00 PM
Saturday:
8:00 AM - 8:00 PM