Family owned and operated, Arthur Werner Moving & Storage Inc. has been providing moving services since 1910. We now offer a complete line of eco-friendly materials designed to protect our environment. Our successful philosophy is simple - provide the customer with good service at a fair and accurate price and they will come back to you. And they have. Our company is one of the most referred companies in the tri-state area. We take good care of employees so they can take good care of our customers. As owners of the company, we are always available to answer any questions and address any concerns. Most of our employees have been with the company for many years and they are professional movers and packers who frequently are requested from repeat and referred customers. You will easily recognize our shiny, clean red trucks which are all late model, air ride suspension vehicles. And we maintain licenses and clean records in every state that we operate and will continue to do so. Award winning. Additional phones - 203-325-1289, (718) 742-3401, (718) 326-1000, (212) 734-1414. Additional Faxes - (718) 742-2003, (800) 666-1651.
Business highlights
114 years of trusted experience
Services we offer
OFFERING ECO-FRIENDLY MOVES INCLUDING 100% RECYCLABLE PACKING SUPPLIES. PACKING, CRATING, MOVING, STORAGE, LOCAL AND LONG DISTANCE.
I didn't end up using them, so I really can't say good or bad.
Description of Work: I didn't end up using them, so I really can't say good or bad.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,000
Alfonso P.
06/2014
5.0
moving companies
 + -1 more
Arthur Werner were great. Team lead Gustavo was excellent. His 4 man team were nice, professional, and punctual. Went very smooth. Would definitely use again and recommend.
Description of Work: Moved us from 3 br walkup to a 3br elevator building
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,302
Carmen B.
06/2014
5.0
moving companies
 + -1 more
What more can I add? I've moved a few times over the years and I must say these were the best Movers by far. I highly recommend them and would not hesitate to use them again. Gustavo the lead manager was amazng. the work was performed in two locations starting on The Hobart Ave. and finishing on Johnson Ave. in Riverdale,
Description of Work: Gustavo and his team showed up promptly at 8:30am and proceeded to take the already packed boxes down to the truck while the larger pieces of furniture were wrapped,glass inserts were carefully stored and mirrors were taken down.,Prior to the move a representative (Mr. Patterson) came out to the house to assess how many boxes I would need and to quote me a price which I found to be fair. The boxes were delivered within days. The actual move was accomplished in seven and a half hours from one location to the other wjthout one broken or scratched item. They were real professionals who knew their craft.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,577.5
enrique R.
05/2014
5.0
moving companies
 + -1 more
We called a couple of top rated movers from Angies List to get quotes for moving from the NYC to Westchester. Arthur Werner came in $300 below what the other movers were asking. Larry came out and gave us an onsite estimate and said that if we moved some of the smaller items ourselves we could bring down the price. Since we would be making several trips to the new condo before the actual move, we decided to bring all of our kitchen items and our 2 flat screen TVs. The day of the move, 4 men showed up 45 mins early and were completely professional and very polite. They provided the utmost care with the furniture making sure to wrap with moving blankets offering complete protection. The unloading went very smooth. They were very accommodating in helping us place the furniture and putting certain pieces back together. In the end because we had moved some small items on our own, our price came in $350 below our original estimate! We were shocked that they actually stood by their word that the price would come in lower just by helping with some of the more fragile items. This was a great moving experience and I would highly recommend them to anyone.
Description of Work: Moved belongings from a 2 bedroom condo in the Bronx to Westchester.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Bryan T.
04/2014
5.0
moving companies
 + -1 more
They were great! On time, nothing damaged, and would use them again!!
Description of Work: Moved my office
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,250
Crista M.
04/2014
2.0
moving companies
 + -1 more
The person who scheduled the move was very flippant and interupptive upon trying to confirm the details of the move. He was very dismissive of me and my move. The day of the move, the movers went to the wrong address because they were given the wrong zip code; this error made them about 2 1/2 hours late. 2 of the 3 movers were bickering back and forth amongst themselves for the entierity of the move. They did not cooperate with my requests and instructions and caused problems with the building I was moving into by leaving most of my boxed belongings in the hallway for a long period of time, causing the building manager to address me. They also broke an item of mine, which one of the movers promised he would fix upon arrival at the apartment. When I asked him to fix it, he said there wasn't time and refused to fix it, even though he promised. The owner did honor a 25% discount because of all the trouble and unprofessionalism. The superintendent of the building I moved into was appalled based on his own observation of the movers behavior. I would never use this company again.
Description of Work: I hired Arthur Werner to move me from one apartment to another.
Rating Category
Rating out of 5
quality
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from Arthur Werner Moving & Storage Inc
We are sorry and very surprised to see your response a FULL YEAR after your move took place. Upon completion of your move a year ago, we were not aware of any of your dissatisfaction other than our movers made an honest mistake of inputting a wrong zip code causing them to be late. You accepted our very large 25% discount and appeared satisfied with our response. In any situation where the management of a company refund money, respond to a perceived wrong, and provide responsive customer service - that is a company who cares about their customers. We are not deserving of your rating.
Morgan H.
02/2014
5.0
moving companies, storage units
 + 0 more
They came and gave estimate right away. Very polite and responsive to all questions (also very patient). They were fast as well as careful.
Description of Work: They wrapped, very carefully,large, both fragile and non-fragile items. Picked them up and put them in storage for us.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$701
Edward P.
01/2014
5.0
moving companies
 + -1 more
Provider was very responsive. However, their cost was not the lowest.
Description of Work: .
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Eric T.
01/2014
5.0
moving companies
 + -1 more
Can't say anything bad about these guys. Estimate was fair, and the actual price came in below the estimate. They showed up on time and were professional and courteous. All of our furniture and belongings arrived safely and not a single piece was damaged. Couldn't ask for anything better.
Description of Work: Packing and moving a 2 bedroom apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Kristina S.
01/2014
5.0
moving companies
 + -1 more
We can't say enough good things about this moving company. They moved our one bedroom apartment plus a large storage room from Stamford to Old Greenwich. Someone came for an estimate a week before the move. They also accomodated our Sunday move. The movers were really efficient. They actually finished earlier than the estimated time so we got charged less than the quote provided. I would highly recommend them and use them again.
Description of Work: Moved from Stamford to Old Greenwich
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$660
Richard K.
12/2013
5.0
moving companies
 + -1 more
orkerThe move went very well. They were very efficient, followed our instructions, were careful with some fragile items. Nothing was lost or broken. They put tape on a cabinet which left a mark.When we called them they sent a worker who cleaned the mark off.
Description of Work: They packed all our fragile items, put padding on our furniture one day. The next day, they moved us about 7 blocks. They took everything into our new place and put it where we told them
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
BARRY H.
12/2013
5.0
moving companies
 + -1 more
There was no additional charge when we changed our plans and decided to move to Sarasota instead of Jacksonville. The delivery went smoothly and there were no major damages to furniture or boxes. There were at times some communications problems but all & all everybody was professional and met or exceeded expectations.
Description of Work: I moved from NYC to Sarasota, FL and all went well.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$4,000
Jeffrey S.
11/2013
5.0
moving companies
 + -1 more
Moved us from East 20s to the Upper East Side. Excellent job. Very satisfied and would highly recommend them to others.
Description of Work: I used Arthur Werner Moving & Storage Inc
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,200
Kate R.
10/2013
5.0
moving companies, storage units, piano moving
 + 1 more
Outstanding. Larry was prompt, courteous, offered ways we could save money on packing. He offered us a price well below the other three movers we got quotes from. The movers were efficient, kind and courteous to us and our neighbors. When we got our stuff from storage, it was all there, in great condition. The men were incredibly kind and offered to relocate things. When they totaled the hours, it was higher than the rate we locked in and they honored the rate quoted rather than what the work was actually worth (we thought that quote was low!) We recommended them to three other families so far and all three went with them as well. Truly outstanding professionals.
Description of Work: Moved us out of our 5 BR coop apartment to storage facility for 30 days and then to our new 4 BR coop -- including piano, complicated wood furniture that had to be unassembled and reassembled (bed and DR table), large flatscreen TV, art, a small library and leather furniture.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,800
Joseph G.
10/2013
5.0
moving companies
 + -1 more
While scheduling was a bit rough because I didnt receive a confirmation email, the process was smooth and the actual move went off without a hitch. They made sure all of my furniture and belongings were packed and properly placed in the storage unit. I will use again when I move into my new home.
Description of Work: I needed to move out of the house I sold within a week. They helped move my house belongings into a storage facility.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$800
Walter W.
10/2013
5.0
moving companies
 + -1 more
Larry Patterson came to apartment and gave us an estimate guaranteed not to exceed $1,247.00 but if all goes well and the movers do it in less time the price can go down accordingly. The three men who moved us were professional in there attatude and knew what they were doing. They were courtious and took special care to pack every item. There was no damage and all items were covered and protected much better than I thought they would be. It did take less time and the price was adjusted. I would use them again and highly reccomend this company. They all cared what they were doing and today that is hard to find.
Description of Work: They moved our apartment ( Elevator), 2nd floor to our new apartment (no elevator) 1 flight up about one half mile from apartment to apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$840
Cynthia C.
10/2013
5.0
moving companies
 + -1 more
We interviewed five movers - three made the final cut. One was less expensive with very little information, one was move expensive with a great deal of marketing information but the proposal/ estimate was incorrect. Arthur Werner's was accurate, informative, and timely. When we called the office, the phone was answered professionally and timely. Information was accurate and clearly communicated. Denzil came to our home to provide an estimate. He obviously knew his business and provided a tremendous amount of confidence. The proposal was fair and informative. Denzil followed up by e mail to ask if I had any questions. I asked if he would bind the proposal, yes 10% over. He told me several times, the more prepared we are, the smoother the move will go. We did a lot of prep but ..... At 8:50 am, I received a call telling me the truck hit heavy traffic and they would be a few minutes late for the 9 am schedule. They arrived about 9:25 am. The four men were polite, productive, professional, and worked non stop. At 12:30 pm the truck was packed. We gave the men beverages and money for lunch. I said, We'll meet you at 2 pm - No, we will be there at 1:30 pm. Okay. At 1:30 pm, my cell phone rang, the men were there with the truck at the destination. We were 5 minutes behind them, driving a car with no stops! The unload was so efficient, I was shocked. I color coded the boxes according to delivery location. One piece of furniture did not make the angle through the door for the room I had planned. The men worked fifteen minutes on that one piece before telling me, it was not going to happen. The move was completed by 4:30 pm. The bill was under the proposal amount. We had previously provided a credit card. (I was surprised at the amount of movers that wanted cash.) The men were delightful to spend the day with; appreciative of being provided beverages, lunch, respect, humor, and tips. The men made fun of my hand writing along with my husband! My husband and I could not have asked for a better experience. Talk about team work and professionalism. I have already recommended Arthur Werner! By the way, Denzil was on vacation the week we moved, he still e mailed me to make sure everything was okay
Description of Work: Arthur Werner moved a very full 1 bedroom apartment from NYC to NJ - upwards of 140 boxes plus.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
lee S.
10/2013
5.0
moving companies
 + -1 more
As I said before, they were excellent and very quiet and efficient.
Description of Work: They were on time , respectful and thoroughly professional. They wrapped and padded everything and managed to move a large b ookcase/room divider w/out taking it apart. I recommend them highly.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,450
Karen D.
09/2013
5.0
moving companies
 + -1 more
The service provided by Arthur Werner was excellent. The sales rep provided quick service, visiting my apartment within a day of my request for an estimate. He was responsive throughout the estimate, scheduling, and moving process, and provided what I thought was a fair and easy to understand estimate. One the day of the move, the moving crew arrived ten minutes early, and were actively engaged in the move at the exact start time that was promised. They were professional and courteous, and worked quickly and effectively, with not a single glitch, bump, or incident. One issue with removing a large piece of furniture through a small doorway was quickly resolved. Once the moving truck was loaded, they met me at the destination in New Jersey in a timely manner. They had the truck unloaded so quickly, that they revised the estimated time of the move downward, and reimbursed me $310. I could not be more satisfied with the service I received from Arthur Werner, and would not hesitate to use them in the future.
Description of Work: Moved the contents of a two-bedroom NYC apartment
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Christine M.
09/2013
5.0
moving companies
 + -1 more
Prior to the moving date, the company provided a certificate of insurance to the management company for the building and made arrangements to use the freight elevator. The crew was on time and immediately started to pack everything, asking which items should go together. All furnishings, dishes, etc. were packed thoroughly - no items broke or were damage. They delivered everything to the new location and placed all furniture where directed. Excellent service.
Description of Work: Packed everything and moved all items into a new apartment.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Joan B.
08/2013
1.0
moving companies
 + -1 more
I came down the stairs 5 til 10:00 and there was a card on the door meaning they were already there. I called Larry, name on the card, he was very defensive say they were there. He was very unprofessional by yelling at me. I asked my neighbor later and they said they were at my house early at 9 am. I will not be using them.
Description of Work: They were suppose to come to do an estimate between 10 and 12.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Peter L.
08/2013
5.0
moving companies, storage units
 + 0 more
From the beginning to the end, everything went absolutely perfectly. Since we did not have a house to move into right away, we were happy that they provided storage services in their facility, and gave us one month free storage! Their price was the fairest of all the many estimates we got. There were no hidden costs or surprises whatsoever! They were very honest. They packed what they needed to pack well. The moving foreman, Gustavo, was amazing--he was at the pickup with the other movers, and he stayed with us, put furniture together, and did alot to help settle us into our new house. We were sad to say good bye to him, because he started to feel like an old friend! The other movers were all very nice, respectful and capable. It made a very stressful situation much easier. I saw that this company had excellent Angie's List reviews, and that made me feel comfortable to go with them and to entrust them with our possessions; so I am adding one more. Arthur Werner, and specifically this location's ownership from the Bronx was totally awesome, and I thank God that we chose them. The owner was charismatic but straight forward. He gave us a great price and great service! Do not hesitate to call him and use him!
Description of Work: Moving our large household from Westchester County, NY to Boca Raton, Florida. Stored our household in their facility until we found a house. The move from Westchester was on 6/8/13, and the move into our house in Florida was on 8/8/13.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$15,000
EMILY S.
08/2013
5.0
moving companies
 + -1 more
Went very week. Less than 4 hours.
Description of Work: Moved furniture and approx 50 boxes from 3rd floor walk-up to another 3rd floor walk-up across town. They were fast, efficient, carefull, extremely strong. The final cost was less than the estimate.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
j a J.
08/2013
5.0
moving companies
 + -1 more
Great. I've used Arthur Werner 3x now. All times have been a great experience. Larry Patterson is the best! Responsive, action oriented and courteous!
Description of Work: Moved small amount of furniture from point A to point B; then moved all furniture from point B to point A.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
KEVIN M.
07/2013
5.0
moving companies
 + -1 more
Of the 6 times I moved, by far, these were the best movers I've had.
Description of Work: Moved from 2BR apt to another 2 BR apt in same building.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Moving Companies,
Storage,
Piano Movers
FAQ
Arthur Werner Moving & Storage Inc is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 2:00 PM
Monday: 8:30 AM - 6:00 PM
Tuesday: 8:30 AM - 6:00 PM
Wednesday: 8:30 AM - 6:00 PM
Thursday: 8:30 AM - 6:00 PM
Friday: 8:30 AM - 6:00 PM
Saturday: 9:00 AM - 2:00 PM
Arthur Werner Moving & Storage Inc accepts the following forms of payment: Check,MasterCard,Visa
Yes, Arthur Werner Moving & Storage Inc offers free project estimates.
Yes, Arthur Werner Moving & Storage Inc offers eco-friendly accreditations.
No, Arthur Werner Moving & Storage Inc does not offer a senior discount.
No, Arthur Werner Moving & Storage Inc does not offer emergency services.
No, Arthur Werner Moving & Storage Inc does not offer warranties.
Arthur Werner Moving & Storage Inc offers the following services: OFFERING ECO-FRIENDLY MOVES INCLUDING 100% RECYCLABLE PACKING SUPPLIES. PACKING, CRATING, MOVING, STORAGE, LOCAL AND LONG DISTANCE.