Arthur Werner Moving & Storage Inc

like magic..

Okay, it wasn't the hottest day of the year but it was part of the two-day lead up to the hottest day of the year, but from the vigor and speed used by the moving crew, you'd never know it. Just standing still, I continuously wiped my brow, and it wasn't that they weren't effected by the heat, but they were pleasant in spite of it. They provided the material and wrapped, boxed, and moved everything. On the arrival side they were accommodating about moving two pieces of furniture from here to there after they were already placed. Courtesy and manners were just as important to these guys as moving heavy boxes quickly and efficiently. Of course, we made lots of cold water available. When they arrived we offered to buy them a pizza, but they declined. We really worried about this move because we couldn't get any first-hand recommendations for a mover, so we went to Angie's List and found really great reviews for Arthur Werner. Amazingly the estimate was quoted by a description done over the phone and the resulting move did not require any higher adjustment in the price. What a relief. The movers arrived at 8:30 a.m. in New York and left our home in Connecticut at 3:30 p.m. Fabulous. We gave each of the men a good tip.

Three guys came to move me. From the beginning their attitude and energy were admirable, and their skill was obvious. They knocked themselves out, carrying my belongings with care up the stairs to my fourth-floor apartment on a very hot day. They remained cheerful, and kept up such a blistering pace that they finished two hours under the estimated time, saving me a lot of money. I love to see people who take pride in a job well done, and these guys certainly demonstrated that. I'd recommend them for anyone's move, and certainly will use them for my next one, though I hope that isn't for quite a while.

I had a very poor experience with them. They took too long to complete the job and charged me $300 extra. I will never use their services in future.

They were professional and on time. They moved us in the time they said they were going to move us. They were very friendly. I would absolutely use them again.

Our experience with them went very well. We had some hiccups that were not their faults, but they have been very well. They moved us into our apartment and out of our apartment. While moving into the apartment, we had a couch that wouldn?t fit up the stairway. They ended up having to bring that couch individually over to a storage company to mark the couch and figured out a way to make it work. There was additional going back and forth. They had to wait around. It went very smoothly considering the chaos. They were very professional, and I was very happy. A mirror broke one time, but in the 4-5 times that I used them I never had any damage or anything missing from my belongings.

I would highly recommend this moving company. They arrived 5 minutes early. They performed a fast and pleasant move over a set of balconies. They were professional and careful and moved us in under our 3 hour minimum quote. After they had moved, the other men seemed to dissapear and the last two who were at our new home, came to say goodbye. The main guy had me sign paperwork-I realized at that point that we hadn't hit our minimum time. Great for doing it fast, but I wish they had checked in with me before leaving to see if there was anything else that could have been moved. We did pay them for 3 hours and it only took 2.5 hours. Larry was good to deal with. He came out and did the quote and called the day of the move to make sure things were running smoothly.

I think highly of them since they did a good job. They charged $1400 to $1500 for moving and roughly the same amount for moving back in. There were also storage charges. They were extremely reliable. They came when they said they would. Their work was very good. They packed up everything in the house. There were one or two things that were broken, but I thought that it was not bad at all for what they had to do. The guys were extremely nice and responsible. The nice thing about them was that there was no whining. Their price was very reasonable. I would use them again.

I've moved a dozen times, locally, from the midwest and overseas, and Arthur Werner of Stamford CT was the best local & interstate mover, bar none. They are highly rated on BBB, have an excellent record with the Federal Motor Carrier Safety Administration, offer affordable full replacement value insurance, and are licensed in CT, NY and NJ. We even checked out their warehouse and trucks on-site in Stamford - everything checked out, no fly-by-night mover here. They were also able to get their truck into our small complex and reversed into an impossibly hard driveway - something that few smaller trucks or even I would dare to attempt. I would love to know where their drivers learned to handle trucks like that, wow. As mentioned, there was no damage, but ask for their full replacement insurance to be safe (we've averaged $2,000 in damages with other movers) - it's inexpensive if you're moving a full house and far better than the standard $.60 per pound coverage. It costs 1% of the move and good if you have delicate or high-value items. Anyway, I can't say enough good things about them because as we all know, a good mover is hard to find these days.

I was not there for the actual move, but my mother raved about them. She said that they were incredibly professional and efficient. She had apparently vastly underestimated how much stuff she had to move, and they were not going to be able to finish in one day, so they called in two extra men and an extra truck and got everything done on time. They were careful and thorough and nothing in the move was lost or damaged in any way. The price was a bit high, but I think worth it in light of the quality.

I was pleased with both the office staff and the movers themselves, who knew their job well and did it without fuss or attitude. The housecleaners who were here when the furniture was coming back in remarked how politely the men treated them as the two groups had to work around each other. If you've moved before you may well have experienced the kinds of misery bad movers can inflict. These people make it almost easy. Overall an excellent job.

I got the estimate over the phone and they were the lowest price I got. They answered ALL my questions and even called the day before to reconfirm all the details. They were a little late arriving at the first pick-up location because their truck was too big to go under an overpass. But once they arrived they were terrific! The movers were very careful, wrapping all the furniture to protect it. They even took a screen door off and replaced it to get some furniture through. Even with all this care, they were extremely fast. They were in and out of the second pick-up location in under 30 mins. Moving into a NYC apartment is no easy task, but they found a place to park about a block away and brought everything on dollies to the building. They managed to fit everything into the tiny elevator, even the couch that we were sure was too big! Everything arrived in perfect condition, and the time estimate was exactly what they had told me. No surprises! They were professional and efficient and would definitely use them again!

The Arthur Werner service was excellent from beginning to end. The people were all a pleasure to deal with. They gave me a fixed price quote that was very reasonable with a clear explanation of what was included. I had called a number of movers and theirs was the best price I found. Since the cost was reasonable I was a bit nervous about whether they would be careful with the move. I had nothing to fear. They arrived promptly when they said they would to do the pickup. The men who arrived were polite, efficient and careful to pack the furniture and art work. They even gave me some boxes so that I could add a couple of boxes of files since I had not used the full allotment they had given me in the quote. Everything was delivered promptly and in good condition at the other end. Even though there were unanticipated difficulties doing the delivery because the truck was too large to park near the apt, the delivery man used a hand cart and made multiple trips. Again, he was helpful, polite and thoroughly professional. I would highly recommend Arthur Werner to anyone who needs to make a move.

We were pleasantly impressed with our moving experience with Arthur Werner. They were absolutely professional and went out of their way to make our moving experience a pleasant one. They went the extra distance when our dresser was not fitting through the staircase. They took it apart and somehow got it upstairs. They were committed to getting things done on time and had a positive can-do attitude. I would recommend their services to anyone making a move decision.

After finding Arthur Werner Movers on Angie's List and reading the generally positive reviews it received, I called and got an estimate of $168/hour for what was estimated as a nine-hour job, including an hour of travel time and $365 for boxes and other materials, for a total of $1,877 for the job of moving my father from one house to another in the Bronx. I scheduled the move for 8 am on 9/25/10. Several days before the scheduled move I received a confirmation call. This was the only hitch. The staffer who called to confirm said the movers would arrive at 9 am. But they actually arrived at the original time of 8 am. I guess there was a little miscommunication. My father, who's elderly, was a little thrown by this since I was still on my way as were other family members who geared our arrival to the 9am time we were given for the movers. Anyway, there were four movers, including the team leader who was great. The Werner team worked efficiently, packing a lot of china very carefully but swiftly which was impressive since we were on the clock and they clearly weren't trying to drag their heels to add to the final payment. They packed and moved a bedroom, dining room and living room of furniture and china and the like and were underway in two hours time. Then they unloaded the furniture and boxes at the place my dad moved into as efficiently as they loaded them. The entire job, including transportation took about four hours and the move cost significantly less than the estimate. The final amount was about $1,200, not including the tip we felt the men had more than earned. The china was so securely packaged we had not one piece break. It was pretty incredible since we had a lot of it. My father is a tough man to please, but he was exceedingly happy with how things went. As was I. Knowing that he can be very critical, it was important to me that the movers be competent, efficient and affordable. Arthur Werner exceeded my expectations. I would recommend them strongly to anyone who wants a professional, reliable and clean moving company. I cannot praise them highly enough.

Opposed to the feeling of the previous reviewer, I liked that fact that they quoted me the hourly rate, and the fact that they offer plastic containers (free delivery and pickup) for packing. Before I go on, I must say that it made such a difference using the plastic ECO containers compared to cardboard boxes, and being "green" is but the least of its benefits. It made packing a lot easier. No taping and re-taping the boxes, we were able to move things in and out of boxes with ease. They are stackable, and we get to use them for another week after the move, which made final clean up/picking up whatever is left much easier. The company had stellar performance right from the start when we first called to get a quote. Two other companies we found on angie's list both gave us a final quote of $1800-$2000 for the job, which was WAY higher than the one we got from Arthur Werner. While on the phone, customer service rep., Larry, gave us a rough estimate of how many man I would need and how many hours it would take to complete the move. When we decided to use the Eco boxes, I originally asked for 10 each of the small and the medium boxes. Larry jokingly said: "since I know you have no idea what you REALLY need, I am going to send you 20 of each, plus 5 of the large boxes. Use what you need, and the unused ones will be picked up on moving day, and you won't be charged." It turned out, he was absolutely right. We used 19 small, 18 medium, and 2 Large. With Angie's list discount, total charge for the boxes only came to be a little over $70 (labels and fasteners included), which is close to what we would spend buying cardboard boxes, packaging tape, etc., but minus the frustration. PLUS, we are now happily using the boxes for finish moving some little things that we didn't need/get to pack. It was POURING rain on the morning of the move. Needless to say we were very worried about the move, and also expected them to be late. The crew arrived only 15 minutes later than the scheduled time, which was a pleasant surprise, since I was expecting them to be much later, knowing the traffic conditions of the major highway close to our house. The team leader "Rigo" (I highly recommend requesting for his crew, if you decide to go with Arthur Werner), first looked through everything that we wanted to move. Then he and his energetic crew went straight to work. Their performance was simply STELLAR! (I only wish I can give them A+) Not only were they courteous, professional, and FAST (REALLY REALLY fast, considering that they were working in pouring rain); they were very careful with all our belonging, and wrapped all the furnitures very well. They also seemed to be really enjoying their job, which made a huge difference and ease much of the anxieties we had about the process. Although we prepared ourselves for the move pretty well, I was expecting the entire move to take 4-5 hours. With the rain, I thought it may take even longer than that. Rigo and his crew finished the job in UNDER THREE HOURS! We were completely amazed. The final cost, excluding the much deserved gratuity, rounded up to be $700, which is almost a third of what the other companies quoted me! I will DEFINITELY use Arthur Werner (and Rigo crew) again, and give them full-hearted recommendation to anyone who is looking for professional movers.

After speaking and meeting with four other companies' representatives, it was clear that the estimate was very low and based on an amount of time that was clearly insufficient for the job. The Arthur Werner rep called two times to follow-up with me but did not at any time think an on site estimate was necessary. I ended up using another company and was very pleased.

Very smoothly. They were very thorough, punctual, and organized. The team leader--I think his name was Juan--was great, easy to work with. They were respectful and careful with our possessions, including artwork and our piano. We had a great experience and highly recommend them.

Very, very well. I would highly recommend Arthur Werner. They were efficient and friendly from the estimator, the dispatcher and the team that packed and moved me. I really liked using a company that has gone green through the use of reusable plastic moving boxes. All-in they had the best price and they guaranteed their bid, unlike several other moving services which would only give non-binding estimates.

Great movers who did an eco-friendly move (fewer boxes). They really did a wonderful job and took excellent care of everything. Nice guys who respected every one of our possessions. Plus the price was excellent relative to other bids.

They were very pleasant, on time, and extremely hard working even though they were under extreme time pressure. They were really professional and didn't complain at all when they had to stay a couple of hours late to finish the job. They also stayed within the original estimate even though they had plenty of opportunities to hike up the price.

They showed up on time. They packed up everything great, wrapped all furniture, packed all the closets. Quick. Very professional. Moved everything into the new place without any trouble. Nothing scratched or broken, including my freshly refinished wood floors. I have moved at least 20 times and this by far was the best move. I will always use them.

Between business and personal use, I've used Arthur Werner 5 times over the past 10 years. They are always quick, professional and very careful -- I have not had one item damaged ever. In addition, unlike other horror stories you hear about certain movers, Arthur Werner's quotes have always been extremely accurate, and, in fact, they once came in well UNDER the quote, as they accomplished the job in a lot less time. Their crews are always friendly and easy to work with and they make the headache of moving a lot easier to deal with. I highly recommend this company.

THEY DID A PRETTY GOOD JOB. THE PRICE THAT THEY CHARGED ME WAS SATISFACTORY. THEY MOVED EVERYTHING VERY CAREFULLY SINCE ALL OF THE PIECES OF FURNITURE THAT THEY MOVED WERE ANTIQUES. I LIKED THEIR SERVICE.

THEY WERE VERY CAREFUL IN THE WAY THEY MANAGED MY BELONGINGS. I WAS VERY PLEASED WITH THE WAY THEY DID NOT GET ONE SCRATCH ON MY THINGS. I AM PROUD TO ENDORSE THIS COMPANY.