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Fossati Plumbing and Heating

Plumbing, Water Heaters, Water Filtration and Softening

About us

Fossati Plumbing and Heating located in Carmel and Brewster NY is a full-service plumbing company specializing in all aspects of plumbing for commercial, residential and multi-family housing. We are a family- owned and operated plumbing company since 1978. Our founder, Bob Fossati was the kind of man who gave back to his community and taught many young plumbers the importance of taking pride in your work, pride in yourself and “doing it right the first time. Fossati Plumbing and Heating still carries on with Bob’s core values and we bring these qualities to your home by hiring skilled licensed plumbers, friendly office staff and making sure to carry and install only quality products. We offer upfront pricing for our customers. Before a wrench is picked up you know what the work will cost and it doesn’t matter how much time it takes. No one likes “hidden surprises” when they receive an invoice at the end of a job. Upfront pricing allows our plumbers to concentrate on putting out high quality work, making sure that its done right the first time and taking the time to answer any questions you may have. We want to be your “go to plumber”. Its about building trust and lasting relationships.

Business highlights

47 years of trusted experience
Women Owned & Operated
Family Owned & Operated

Services we offer

Plumbing all new installs and repairs, specializing in water treatment including water softening & purification systems, water heaters, piping repairs/replacement, toilet, sinks, faucets repair/replacement, outdoor hose bid, valves etc.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.739 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
8%
3
5%
2
0%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 26-39 of 39 reviews

John G.
10/2017
3.0
plumbing
  + -1 more
Never had them do the work.
Description of Work: Asked for a proposed to install some basic Propane piping from existing tank and regulators. They came up with an atronomical price of $3200 for approximately 60 ft of copper line! Over $50 a foot!!! Unreal!!! Crown is doing the same job for $1500!

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$3,200

Response from Fossati Plumbing and Heating
[Member Name Removed], I'm sorry you were not happy with our pricing. We are licensed plumbers and there was quite a bit that needed to be done. A permit needed to be filed and the job would have be inspected, this all takes time. I'm glad to hear you were able to get it done less money. Thank you for being honest about our responsiveness, punctuality and professionalism. We wish you the best of luck with your project! Respectfully, Debi Fossati

Craig P.
09/2017
5.0
plumbing
  + -1 more
Fast, professional service
Description of Work: Replace sump pump in basement
Rating CategoryRating out of 5
Yes, I recommend this pro

Craig P.
09/2017
5.0
plumbing
  + -1 more
great. very professional, thorough
Description of Work: repair sump pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fossati Plumbing and Heating
Hey [Member Name Removed]! It was a pleasure working with you , glad we met your expectations! Respectfully, Deb Fossati

Leslie A.
06/2017
5.0
plumbing
  + -1 more
Very professional!
Description of Work: Fixed lever on toilet and estimated another $2116 worth of jobs on bathrooms to consider

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Fossati Plumbing and Heating
Hi [Member Name Removed], happy you were happy! Spread the word, most of our calls our from customer referrals! Thanks, Deb Fossati

Pina R.
04/2017
4.0
plumbing
  + -1 more
did not follow up
Description of Work: repair work
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fossati Plumbing and Heating
Hi [Member Name Removed], sorry we checked our records and couldn't find you information. If you ever need a plumber again please give us a call, we will not disappoint you! Have a Happy 4th of July!

HOLLY K.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: ongoing.....work not done yet and not paid yet.
Rating CategoryRating out of 5

Response from Fossati Plumbing and Heating
Hi [Member Name Removed], Now that the work is all complete we hope you are happy! Please let us know if there is anything else we can help with! Sincerely, Deb Fossati

Helen W.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: My kitchen sink needed pipe replacement since my husband had removed the bottom pipe and I could not use kitchen sink. They helped me out and came the next morning to fix. Reliable office staff and plumber.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Fossati Plumbing and Heating
Thank you so much for your purchase! We are so happy we could quickly respond and fix your problem! Thank you, Debi Fossati

Alfred D.
06/2016
1.0
plumbing
  + -1 more
.
Description of Work: This was a Big Deal that I purchased for a plumbing need. I needed him to replace an instant hot. I furnished all the parts. They promised to install, no additional charges. It took approximately 15 minutes. After they finished they gave my wife a bill for a total of $407. They deducted $200 from the bill because of my Big Deal. This was contrary to their promise. I am disputing this charge.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0

$99

Response from Fossati Plumbing and Heating
There was apparently a misunderstanding. I myself spoke to Mr. [Member Name Removed], I explained that we offer upfront pricing and the service tech would notify him of the amount before proceeding. Unfortunately Mr. [Member Name Removed] was not home at the time of install, nor available. His wife was kind enough to approve and our 2 licensed plumbers installed the owner supplied instahot. As you can see from previous reviews we take great pride in performing outstanding customer service. We were quite disappointed that Mr. [Member Name Removed] was not happy with our price and refused to make payment, we are a COD company. I wish him and his wife all the best and apologize for any misunderstanding. Respectfully, Debi Fossati

Robert M.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Fixed two separate plumbing leaks

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Fossati Plumbing and Heating
Hi [Member Name Removed]! Thanks so much for your business! We look forward to working with you again! Sincerely, Debi Fossati

Audrey V.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed a new water heater and a laundry sink. They did a great job, very knowledgable and personable. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Fossati Plumbing and Heating
Hi [Member Name Removed], As always we enjoy working for you! Glad you were happy with the job and are grateful for any recommendations! Sincerely, Deb Fossati

Jose C.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
unknown
Description of Work: They have done both plumbing and heating and A/C service. Everything was excellent.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fossati Plumbing and Heating
[member name removed], Thank you for your kind words! Our staff loves working with you and your wife, we appreciate doing business with you! Sincerely, Debi Fossati

Steve G.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They installed new toilets. It has all been fantastic and they were able to find really good equipment.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fossati Plumbing and Heating
[member name removed], We at Fossati Plumbing & Heating thank you for taking time to write a review. We really value our customers feedback and are happy you were pleased with our services! Thank you, Debi Fossati

Angelo M.
10/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They did plumbing and so far they have done 3 jobs.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Fossati Plumbing and Heating
[member name removed], Thanks for the review! We are happy to hear you are satisfied with our services. Thank you, Debi Fossati

Adam R.
10/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
From start to finish working with Fossati Plumbing has been a great experience. My wife and I are very happy with the results. We have a small space for our boiler and the original left hardly any room for access and maintenance. Rich at Fossati recommended the Weil Mclean Hot Water ecoboiler. Mainly because it is nice and compact (fits on the wall) and is perfect for our situation. Getting the old boiler out was a real chore but they didn't complain and after the install everything was perfectly tidy. The price they charged was typical. Importantly though everything turned out great and it's all running fine. Fossati's technicians are very personable and know their stuff. That is my main concern because as you know boiler installs are not for the faint of heart and we wanted a licensed, qualified outfit that will install our water heater correctly. I definitely recommend these guys.
Description of Work: New hot water boiler plus install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Fossati Plumbing and Heating
We at Fossati Plumbing & Heating are so happy to hear you and your wife were pleased with our services. We take pride in the work that we do and are always glad to know our customers are satisfied! We appreciate your feedback and welcome the opportunity to serve you again in the future!
    • 1
    • 2(current)

Contact information

3881 Danbury Road Suite C, Brewster, NY 10509

http://fossatiplumbing.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Water Filtration and Softening

FAQ

Fossati Plumbing and Heating is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Fossati Plumbing and Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fossati Plumbing and Heating offers free project estimates.
Yes, Fossati Plumbing and Heating offers eco-friendly accreditations.
No, Fossati Plumbing and Heating does not offer a senior discount.
No, Fossati Plumbing and Heating does not offer emergency services.
Yes, Fossati Plumbing and Heating offers warranties.
Fossati Plumbing and Heating offers the following services: Plumbing all new installs and repairs, specializing in water treatment including water softening & purification systems, water heaters, piping repairs/replacement, toilet, sinks, faucets repair/replacement, outdoor hose bid, valves etc.

Contact information

3881 Danbury Road Suite C, Brewster, NY 10509

http://fossatiplumbing.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM