Plumbing, Water Heaters, Water Filtration and Softening
About us
Fossati Plumbing and Heating located in Carmel and Brewster NY is a full-service plumbing company specializing in all aspects of plumbing for commercial, residential and multi-family housing. We are a family- owned and operated plumbing company since 1978. Our founder, Bob Fossati was the kind of man who gave back to his community and taught many young plumbers the importance of taking pride in your work, pride in yourself and “doing it right the first time. Fossati Plumbing and Heating still carries on with Bob’s core values and we bring these qualities to your home by hiring skilled licensed plumbers, friendly office staff and making sure to carry and install only quality products. We offer upfront pricing for our customers. Before a wrench is picked up you know what the work will cost and it doesn’t matter how much time it takes. No one likes “hidden surprises” when they receive an invoice at the end of a job. Upfront pricing allows our plumbers to concentrate on putting out high quality work, making sure that its done right the first time and taking the time to answer any questions you may have. We want to be your “go to plumber”. Its about building trust and lasting relationships.
Business highlights
47 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Services we offer
Plumbing all new installs and repairs, specializing in water treatment including water softening & purification systems, water heaters, piping repairs/replacement, toilet, sinks, faucets repair/replacement, outdoor hose bid, valves etc.
From estimate to completion we were never kept in the dark. Communication was excellent. Extremely happy with the end result. Rich& Mike were courteous and knowledgeable.
Description of Work: New hot water heater installed
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Paul L.
09/2017
1.0
plumbing
+ -1 more
No work completed because no estimate was ever sent.
Description of Work: I needed a full plumbing overhaul. He came out to the house took notes and said I would have an estimate in 3 or 4 days... never received an estimate... contacted them via their website and no one ever responded. I never received the estimate.
Rating Category
Rating out of 5
professionalism
1.0
Response from Fossati Plumbing and Heating
We are terribly sorry for the oversight! If you are still interested we can get you out an estimate tomorrow? Again I am so sorry! Respectfully, Debi Fossati
Nzinga A.
08/2017
4.0
plumbing
+ -1 more
Explained all procedure and price before doing work. Came well within estimated time. Very happy with the results. Jeff was our plumber and he is great. Will continue to use this company for my plumbing needs.
Description of Work: Plumbing leak.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fossati Plumbing and Heating
Mrs. [Member Name Removed], it was our pleasure helping you with your plumbing problems! We are happy you were satisfied with our services. Jeff spoke very highly of you as well! Sincerely, Debi Fossati
Donald K.
06/2017
5.0
plumbing
+ -1 more
Done quickly and done right. A little expensive. All went well
Description of Work: replaced faucet and added water filter to sink.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Fossati Plumbing and Heating
Thanks [Member Name Removed], I'm glad to hear you were happy with our services. Enjoy your 4th of July!!! Deb Fossati
Judith R.
06/2017
5.0
plumbing
+ -1 more
Jeff is the professional who was at our door less than 2 hours from my call to the office. What a lovely young gentleman! He knew exactly what to do and did not stop until the problem was rectified. He explained everything clearly to us, and we feel that we have a go-to plumber in the future if other problems arise. Thank you, Jeff, and Fossati Plumbing!
Description of Work: Snaking and clearing blockage from bathroom to septic.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fossati Plumbing and Heating
Hi [Member Name Removed], thank you so much for your kind words! Jeff is wonderful at his job and it's always nice to see his talent recognized! Thank you, Debi Fossati
Craig P.
03/2017
5.0
plumbing
+ -1 more
Great job. Very thorough, clean, fast, professional.
Description of Work: Leak in bathroom sing traps and leak in hot water boiler tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fossati Plumbing and Heating
Hi [Member Name Removed], So happy to hear you were pleased with our services! Sincerely, Debi Fossati
Charles M.
02/2017
4.0
plumbing
+ -1 more
Jeff was the plumbing technician who came to the house today. He was knowledgeable, professional and did a plumbing inspection of my home and took pictures of the well pressure tank that needs replacing. He also took a water sample and will be following up with me regarding the quality of our well water. So, I would have preferred if the price was lower for replacing the well pressure tank, but for now, I'm still shopping around for options. Would I hire again? Maybe.
Description of Work: My well pressure tank needs to be replaced and I signed up for a $49 deal through Angie's List. I was hoping to have the well pressure tank replaced today but the price of $2247 was a bit more than I had budgeted for at the moment. I'm continuing to price my options, including calling the original plumbing company that installed the well pressure tank. The deal I bought did have a $79 credit included as well as long as I had work done with Fossati, but at this point that will depend on what the other prices are for the same work. I was expecting a price in the neighborhood of $250 to $500... but online pressure tanks can cost about $250 so with labor the overall install would have to be more.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
5.0
Yes, I recommend this pro
Response from Fossati Plumbing and Heating
[Member Name Removed], Glad to hear Jeff met your expectations, hope to hear from you soon! Thanks, Deb Fossati
Diane C.
10/2016
5.0
plumbing
+ -1 more
Office and field staff are responsive and punctual. The work had to be done over two different days around a kitchen renovation. Each time they were on time and provided excellent service.
Description of Work: Relocated water pipes in the ceiling. Installed new connections for water, dishwasher, and sink drain post a kitchen renovation.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fossati Plumbing and Heating
We are happy you were pleased with our services!
Cat L.
09/2016
5.0
plumbing
+ -1 more
I am so happy I found Fossati Plumbing! Rich and his son Richie came and looked at my toilet on Friday said I needed a part, came back the following Tuesday fixed it and charged me a fair price. I am so happy, I waited to give this review because I have had it fixed before and the leak always seems to come back. Not this time, Rich repaired this on 8/2/16 and its been good ever since. I had a problem with the handle came loose from my toilet after 8/2/16, I called and Rich came out the next day and fixed the handle at no charge. It is wonderful to find a fair and honest local plumber and it is a family business, I believe I have spoken to both his wife and daughter on the phone as they answer the calls. They definitely have me as a customer for any future plumbing problems I have. And I will recommend them to family and friends
Description of Work: Repaired my leaky toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Fossati Plumbing and Heating
[Member Name Removed], What a pleasure it is to hear such nice comments about our services! Both my husband and son commented on what a nice person you are! It is our absolute guarentee to make sure our customers are always satisfied. Thanks you again for your kind words and we look forward to the opportunity to serve you again. Sincerely, Debi Fossati
Michael L H.
08/2016
5.0
plumbing
+ -1 more
They did a great job coming up with a creative solution for a tough placement of a spigot. It works and looks great. Very happy with their service.
Description of Work: Outdoor Spigot
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fossati Plumbing and Heating
[Member Name Removed], It was a pleasure doing work for you! Both my husband and son said what a nice guy you are! We are happy you're happy! Look forward to working with you again in the future! Debi Fossati
Patricia G.
07/2016
5.0
plumbing
+ -1 more
It went wonderfully, the old faucet had to be cut off. I could never have done it myself. He replaced with a faucet that I had bought at Lowe's. He said it was one of the best quality he had ever installed. That made me feel good because I love the new faucet, and it works well. Thank you Fossati Plumbing!
Description of Work: Remove old leaking faucet & replace with new faucet.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Fossati Plumbing and Heating
[Member Name Removed], We are so pleased you were happy with our services! Tony was quite impressed with that faucet! Thanks so much for your business! Debi Fossati
Cynthia P.
07/2016
5.0
plumbing
+ -1 more
It went well. It hasn't leaked since.
Description of Work: fixed a leaky faucet and stop the flooding.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Fossati Plumbing and Heating
[Member Name Removed], Glad to hear you were please with the repair and happy to hear its no longer leaking! Sincerely, Debi Fossati
Nancy K.
06/2016
5.0
water heater repair
+ -1 more
Having used Fossati Fuel for many years, with great results. This time was no different. Great people, great service, great prices. Very pleased with all their work. Recommend highly. Robert Romanello
Description of Work: Istalled a new oil fired hot water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Steven F.
06/2016
5.0
plumbing
+ -1 more
Purchased an Angie's List Daily Deal for $49 dollars, which covered service call and $75 repair credit. Ms. Fossati contacted me the next morning and we quickly and easily set up an appt. At their request I emailed pictures of the parts. In response, Tony, their master plumber, sent me an emailed stating that the job would be costed out when he was onsite. If, I did not want to proceed at that time there would be no charge He arrived on time with the owners' son as pupil and assistant. They examined the parts that I provided and the existing soap and hot water dispensers. Tony priced the job at $74, $179 minus the $75 credit. A very fair price; less than I expected. Tony did all the work in a very neat, efficient manner and advised me on what parts and instructions to keep. He asked us what angle we wanted the fixtures set at before the final tightening. He also reminded me to send in the registration for the "insinkerator". This was a completely enjoyable experience with a new company, which I will certainly use again. Everything was done without any problems in a friendly, courteous professional manner. Hard to find these days. Fossati Plumbing is highly recommended. Ask for Tony.
Description of Work: Replaced broken part on Rohl soap dispenser and installed new faucet for our "insinkerator" hot water dispenser using existing tank and plumbing. Both items are installed on the kitchen sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$179
Response from Fossati Plumbing and Heating
[Member Name Removed], I apologize for not responding sooner, I just saw this beautiful review!!! We are always so happy to hear how pleased our customers are with our services! Yes, my son is an apprentice with the company, he is a 3rd generation plumber and we couldn't be prouder! We look forward to working with you again! Sincerely, Deb Fossati
Rosie R.
05/2016
5.0
plumbing
+ -1 more
Tony is a real pro - fixed problem and saved us hundreds of dollars. He's also the nicest, helpful plumber I ever encountered.
Description of Work: Fixed running toilet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Fossati Plumbing and Heating
[Member Name Removed], So sorry for the delay in responding to your very kind review! Yes, Tony is a real pro and we are happy he was able to save you some money and address your problem! Thanks, Debi Fossati
Daniel C.
05/2016
5.0
plumbing
+ -1 more
Could not be happier with the service I received from Fossati plumbing. At the time of consult, they explained everything they would do. They were there 3 business days after they gave me the estimate. Work was done in about 2 hours by Rich and Tony, They were very professional and did exactly what they said they would do and the price was the same as quote. Recommend to anyone who needs plumbing service...they do excellent work and would gladly use again if needed!!!
Description of Work: Re-routed piping.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,875
Response from Fossati Plumbing and Heating
Thanks so much [Member Name Removed]! It was a pleasure working for you! Sincerely, Debi Fossati
Laura A.
04/2016
5.0
plumbing
+ -1 more
Tony arrived on time, and was very pleasant and thorough. He was able to quickly diagnose the issue and had the drain snaked in no time. Very nice people, would certainly use them again!
Description of Work: Snaked a clogged kitchen drain
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Fossati Plumbing and Heating
[Member Name Removed], It was a pleasure doing business with you, thank you for your kind review. We look forward to serving you again in the future! Debi Fossati
Ramos S.
02/2016
5.0
heating & air conditioning/hvac, plumbing, water delivery, water heater repair, water softeners
+ 3 more
We found Fossati on Angie's list . We called on 2/14/16 spoke to Tony who advised that they had a lot of emergencies due to the cold weather but we would be placed on the list. The next day we got a call to expect them before noon. Tony and Bill arrived before noon very respectful and polite. They found intake and return pipes frozen, which needed to be replaced. They went through the system to make sure everything else was in working order and made recommendations to avoid this from happening again. They walked us through the entire process and explained everything as they went along. We called two other companies for this emergency we gave one an F on Angie's list, the other was a referral from our boiler guy who was no help and couldn't offer a referral for an emergency situation. We are big on customer service and loyalty you have made us customers! Thanks so much! Christine and Grisella
Description of Work: Emergency call for frozen water pipes no heat upstairs
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$948
Response from Fossati Plumbing and Heating
[Removed Member Name], thank you for your kind words! When Tony & Bill returned to the office that day, they commented on what a lovely couple you were! We look forward to servicing you again today, my son Richie will be accompanying Tony. Thanks again for your business!!!
CAROL D.
01/2016
3.0
plumbing
+ -1 more
The estimate and pricing are my only complaint. When negotiating price, I was told the faucet cost $300 (checked online - more like $125) and I was told there would be two guys (only one guy showed up and only one guy was needed). I agreed to the price based on this information. It turns out that I paid this plumber roughly $350 per hour ($900 minus $200 for material divided by 2 hours) to make a very simple repair. Everyone was very pleasant and on time and the work performed was fine but I feel I was given misinformation when I was trying to determine the price I would be willing to pay.
Description of Work: Replaced shower faucet
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$900
Response from Fossati Plumbing and Heating
[Member Name Removed], I apologize for any misunderstanding with pricing. It is our policy to offer "up front pricing" prior to starting any work, so if that was not the case I am very sorry. Also please forgive me for the delayed response on this review, when Angie's list did a website switch over some information was lost. We would like to offer you a discount on your next service call in an effort to set things right. Please accept our sincere apologies. we hope you will give us the opportunity to work for you again! Sincerely, Deb Fossati
Christina D.
11/2015
5.0
plumbing
+ -1 more
It went very well. I was helped by Sonya in the office and she was great to work with. When the plumber arrived, I immediately felt comfortable and confident as he was well experienced. Working with a small, family owned company is something I prefer and I was not let down! Tony installed my filter quickly and showed us how to change future filters and helped get our water tested before and after. He was knowledgable, friendly and professional. I would return to using Fossati Plumbing and Heating over and over.
Description of Work: I had a whole house carbon filter installed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Fossati Plumbing and Heating
[Member Info Removed], It's always nice to get such positive feedback from our customers! Being a family owned & operated company we pride ourselves in great customer service. Knowing our customers are comfortable with our staff is always nice to hear. We look forward to doing business with you again. Thanks, Debi Fossati
Susan S.
10/2015
5.0
plumbing
+ -1 more
The service went very well. They have done other work for us and are very consistent in pricing and reliability.
Description of Work: They changed the inside of our shower. The shower is behind a tile wall, he had to cut into the tile and find the leak in order to fix it and replace parts.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,199.71
Response from Fossati Plumbing and Heating
[member name removed], we take pride in the work we do and are grateful to have loyal customers like yourself to notice! Thanks, Debi Fossati
kimberley S.
10/2015
5.0
heating & air conditioning/hvac, plumbing
+ 0 more
I have used Fossati Plubing and Heating several times since I purchased my home two years ago. This family owned and operated company have come through for us every time. Debi, an owner and office manager, is personable, kind, and knowledgeable with every question I had. Trust me, during my home reconstruction there were many I was completely comfortable with their staff in my home each time. The last service I had done was the installation of a second hand dishwasher, which was done quickly and neatly. I have worked in customer service for many years and have a feel for genuine people. So grateful for such wonderful service. This company across the board gets my best review. The get placed upon the plumbing pedestal!!
Description of Work: installation of dishwasher
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$232
Response from Fossati Plumbing and Heating
Hi [Member name removed], thank you so much for your lovely review! Any questions you have we will always be thee to answer for you. We at Fossati plumbing & Heating work very hard to make sure our customers are satisfied. Its always nice to hear the appreciation of our efforts! Sincerely, Debi Fossati
Sonja K.
10/2015
5.0
plumbing
+ -1 more
I was trying to shut off and drain my hose spigot for the season, Grabbed the handle for the valve and it broke off right in my hand! Lucky for me it wasn't leaking. I called Fossati Plumbing and they gave me an appointment the next day. The support staff was really nice, they try to rush me off the phone and were willing to work with my crazy schedule. Their plumber showed up on time, was very neat and professional. He explained everything to me before he was going to do it, even told me the cost up front. This way there were no surprise charges. He was super respectful of my home. He took off his shoes when he came in and when he left it didn't even look like he had been there! No cleanup on my end required. I would definitely tell my friends to use them.
Description of Work: Replaced the shut of valve for my hose spigot.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Fossati Plumbing and Heating
[Removed member name], thanks so much for your kind words. We were more than happy to fix your problem and look forward to hearing from you and your friends again! Sincerely, Debi Fossati
mark H.
10/2015
5.0
plumbing
+ -1 more
In one simple word Fossati Plumbing and Heating is fantastic! I called two other local plumbing companies before calling Fossati Plumbing. The first one never even returned my phone call and they boasted they were a 24hr emergency service specialist with fast reliable service! Never returned my call. The second company at least returned my call and made appointment to come over and give estimate, so i planned on going to work late to meet them and they never showed up never the less call to let me know they weren't coming. very frustrating and unprofessional. Then I came across Fossati Plumbing and heating, made phone call and didn't even have to leave message because they had someone in office to pick up phone and it was a very pleasant girl. She proceeded to take all my info and asked what my plumbing needs were and then informed me one of there mechanics will call me back shortly. After the last two i wasn't holding my breath ,but low and behold within a 1/2 hr i received a phone call from one of there men, made a appointment that was convenient for me. The mechanic showed up as scheduled (actually 5 minutes early) Was very professional and polite. I showed him to back of house where I need hose bib replaced and he assured me no problem to fix gave me estimate and actually had part on his service truck and offered to do job right then and there. I happily agreed ,I thought price was very fair and I would not have to take any other time away from my busy schedule. With in no time at all the job was done! The men where very neat left nothing behind for me to do. They took all old material and garbage they had with them. so to sum it up They were a pleasure to do business with,prompt, professional and most of all fair priced. I would not hesitate to call them again and would highly recommend them. I actually have a few more plumbing issues I want to address and I look forward to calling them and doing business with them again. No stress and No problems That's my kind of company! cant say enough good things about Fossati Plumbing and heating. The whole experience was a pleasure.
Description of Work: Frost free hose bib.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$361
Response from Fossati Plumbing and Heating
[Removed member name], thank you so much for your kind words. We at Fossati Plumbing & Heating take great pride in our prompt, neat, courteous service! We welcome the opportunity to work for you again! Thanks you, Debi Fossati
Carol C.
10/2015
5.0
plumbing
+ -1 more
I had tried two plumbers before i was lucky enough to get in touch with Fossati Plumbing. One didn't return my call , the other didn't show up for the estimate. From start to finish it was an absolute pleasure dealing with Fossati Plumbing & Heating! Upon calling, Sonja immediatly set me up with an appointment since my husband and I only have one shower in the house. Tony came out the following day, he was prompt & cheerful! We went over pricing before any work was performed, I felt the price was fair and he proceed to do the repair. He located the leak right away and got to work on it. When Tony completed the job it was neat & tidy. I would definetely use them again and have recommended them to friends and family!
Description of Work: Fixed a broken pipe behind shower. Located the leak and installed an access door for any future problems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Fossati Plumbing and Heating
[Removed member name], thank you so much for your thoughtful review. It was a pleasure fixing your shower.Tony enjoyed meeting both you and your husband. We welcome the opportunity to serve you again! Please be sure to refer us to friends and family! Sincerely, Debi Fossati
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Service Categories
Plumbing,
Water Heaters,
Water Filtration and Softening
FAQ
Fossati Plumbing and Heating is currently rated 4.7 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Fossati Plumbing and Heating accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Fossati Plumbing and Heating offers free project estimates.
Yes, Fossati Plumbing and Heating offers eco-friendly accreditations.
No, Fossati Plumbing and Heating does not offer a senior discount.
No, Fossati Plumbing and Heating does not offer emergency services.
Yes, Fossati Plumbing and Heating offers warranties.
Fossati Plumbing and Heating offers the following services: Plumbing all new installs and repairs, specializing in water treatment including water softening & purification systems, water heaters, piping repairs/replacement, toilet, sinks, faucets repair/replacement, outdoor hose bid, valves etc.