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"⚠️ Read before deciding to go with this company! ⚠️ I regret ignoring the negative reviews when I chose Sweeney’s to install my pool. They damaged my property, have taken no accountability and have chosen a vindictive approach to the matter. I urge you to read my experience, and the other negative reviews posted, and think about whether you can trust them to work at your home. They excavated my yard at the end of November 2024 during heavy rain, then left the ground unbackfilled for 12 days. This left my concrete stairs unsupported, with the footing exposed (see photos) and the stairs became detached from my patio. When I contacted Sweeney’s with photos, they relied on their mason affiliate, Devin of Flawless Masonry, who stated the stairs were improperly constructed. THEY DID NOT ASSESS THE SITUATION IN PERSON, NOT THEN OR EVER! I spoke with Devin prior to excavation and he assured me that the stairs were ok and they would not need additional support, I have the text message proof. I never heard from Ken Sweeney directly; however, communication with Reed Communiello, the project manager, on behalf of Sweeney’s has been extremely disheartening. An agreement was discussed where Devin would resolve the situation at cost, at our expense. I received an email from Sweeney's attorney, which included a non-disparagement clause. I agreed to not speak about the issue with the stairs but I felt it left me without recourse should the remaining work not be completed satisfactorily. I agreed to the terms however, Sweeney’s contacted the Town of Hempstead inquiring whether my patio and staircase were built without permits, which unbeknownst to us they were (built prior to 1996; purchased the home in 2018). Sweeney’s rescinding the agreement. They think a homeowner does not have rights when structures are not permitted but that is not the case. My real estate attorney attempted to reach out to them through their attorney, but to no avail. I attempted to retrieve liability insurance. They submitted the only insurance required by the ToH, worker’s compensation, under a different company, JAS Aquatics. They also changed the Contractor Information Form listing the contractor as JAS Aquatics. When I questioned this, I was told “The entities doing the work are valid with the insurance submitted.” I am unsure if Sweeney’s does hold liability insurance or not. I hired a civil and structural engineer. The engineer's report confirmed that the structures were built properly, despite lacking permits. He noted that Sweeney’s was negligent for not supporting the stairs while leaving the footing exposed for 12 days, in which 6 of those days it rained. Sweeney’s dismissed the report—again, without ever coming to assess the situation in person. I am left with no choice but to demolish and rebuild the stairs myself. Due to their spiteful actions of reporting me to the ToH, I now need to have plans drawn up to obtain permits for my patio, stairs and enclosed entryway before any further work can be done. This not only delays the process, it escalates cost. My property has been left in disarray for over a month. I paid in full for the excavation process, yet my deep end is still not dug out. My gate has been disassembled and left that way, my existing pavers were destroyed during the excavation, and my back fence became uneven due to being left without backfill for 20 days. I had to request for them to come back to do the backfill so the fence didn’t collapse. There is also a pile of boxes on my driveway—some empty and others filled with equipment. If this review helps even one person avoid a similar experience, it will be worth it. The stairs existed for at least 30 years without any issue and only detached once Sweeney’s left the exposed concrete footing unsupported for 12 days in the rain. My situation may be unique, but the lack of accountability from Sweeney’s is not, as you can see from other reviews. You do not want to find yourself on the wrong side of Sweeney’s, because once you do they will treat you with utter disregard. Choose wisely!"

"Ralph listens, is down to earth and truly wonderful"

"JBL Home Improvements is a great company to work with. Dave and Jill are friendly, helpful, reliable and punctual! When they stay they will start, the do. They are there early each day and keep things as tidy as possible. For our recent job they finished just 1 day past the expected time-frame. Considering the many stories you probably have heard - the timing was spot on! They have great resources and talented workers who did an excellent job installing new floors and a new set of stairs, as well as new doors, sheet rock and molding! Highly recommend using JBL Home Improvements!"

"Robb and his team were excellent! They showed up everyday and were very attentive to my needs. They outperformed ever. Contractor I’ve had in the past. When we decided to remove all our walls to achieve an open floor plan concept, Robb assured us that my Vision would be achievable. Robbs attention to detail and his ability to see my vision made working with him and his team a joy to work with. Big shout out to this team of professionals!!!!!"

"Lenny picked up where a previously fired contractor had started finishing our basement. He was organized, communicative, and thorough. His guys were clean, the work was performed above expectations considering the mess he walked into. I would 100% use him again."

"John and his crew did a fabulous job renovating my bathroom. It was done in a timely manner and they were extremely neat and cleaned up very well after themselves. I would definitely hire them again!"

"This company was excellent, Joe even helped me find with removal and replacement of my solar panels. I would highly recommend them. Also left my house clear of all debris."

"These guys are great. New bathroom. Came out perfect no issues. I'd highly recommend for any work being done."

"Jose and his team were the best team I have ever had work on a job in my house. Jose went WAY above and beyond to make sure we had our basement back in order in a timely fashion. He was willing to work after hours if needed to help get our finished basement back after we had suffered a sewage leak and had to wait until mitigation was complete. A 3-4 day job was complete in 2 days! And one of his workers, Carlos, from the second day stuck around to help me get the heavy and large items back into the basement. There was a previous review that said Jose was very emphatic to their needs and that is so true. That review actual was what made me give Jose a call. I wish there was a word better than highly recommend. Thank you Jose and your entire team!"

"From the day we hired Ambassador Home Improvement my wife & I were blown away by the company's professionalism. Unlike other contractors, our project manager was on site daily coordinating with their brilliant carpenters. Every team of professionals they brought in did a great job as well, making significant improvements to my homes plumbing & electrical systems. There were no surprise chargers or fees and our project stayed within the budget unless we chose an added service. I would highly recommend Ambassador to anyone looking to do a home project. They worked every day, never disappeared and once, when we had an issue with our HVAC, Joe our project manager moved heaven & earth to get someone here during a heat wave! They were able to get my system back on that same day! There is no job too big or small for them. Please think Ambassador for your next home project."