EmPower Solar’s mission is to power everything with clean, renewable energy. Since 2003, the company has helped thousands of New York homeowners and businesses save money and reduce emissions through the installation of 50+ megawatts of distributed solar. EmPower Solar is the preferred choice of customers who are looking to power their lives with clean energy, and delivers on its promise of total home electrification by offering solar, battery storage, and EV charging solutions supported by world-class customer service. For more information visit empower-solar.com.
Business highlights
21 years of trusted experience
Emergency Services Offered
Eco Friendly
Services we offer
Installation, financing, maintenance of solar power systems. Battery backup power systems. Electric vehicle charging stations.
Description of Work: Empower originally installed our solar system more than 6 years ago. We loved their work, and since then we have not paid an electric bill on our home. We called them back to install guards around all of the panels to handle a problem we were having with pigeons nesting under the panels. They did a wonderful job with that. We have recommended them very highly for years.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Joseph C.
03/2016
5.0
solar panels
 + -1 more
.
Description of Work: Out of pocket was $9,000.00 after rebates and tax credits for 7 KW system. Electric bill averages $250.00 per YEAR. Empower is a dedicated installer and very professional. SunPower produces the finest, most efficient and longest lasting.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,000
Michael F.
02/2016
5.0
solar panels
 + -1 more
unknown
Description of Work: I used them to install a new monitoring system for my solar system AND my home energy usage. They did great work to install and synch the system to my sunpower portal. They worked in the garage and were neat and clean. The monitoring system has worked fine ever since. I highly recommend them for a solar installation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Joseph C.
01/2016
5.0
electrician, solar panels
 + 0 more
unknown
Description of Work: Installed solar Panels, Inverters and Monitoring system. Empower did a thorough inspection before hand, explained everything, and assisted with permits, loans and Rebates. A one point I wasn't satisfied the way the electrical conduit was run. I brought this up and it was taken care of immediately.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$26,420
J D.
11/2015
5.0
solar panels
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
William N.
11/2015
5.0
solar panels
 + -1 more
It was perfect.
Description of Work: They installed solar panels.
Rating Category
Rating out of 5
Yes, I recommend this pro
$45,000
Ronnie A.
11/2015
5.0
solar panels
 + -1 more
unknown
Description of Work: Outstanding company. All personnel were professional, knowledgeable and friendly - from Sales to the Installers. Highly recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Perlita Y.
11/2015
5.0
solar panels
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Roy G.
11/2015
5.0
electrician, solar panels
 + 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
rivki W.
11/2015
5.0
solar panels
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Catherine A.
11/2015
5.0
solar panels
 + -1 more
unknown
Description of Work: Servicing products purchased. Always professional, on time and knowledgeable. Very courteous and prompt.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
elizabeth G.
11/2015
5.0
solar panels
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Steven M. K.
05/2014
5.0
solar panels
 + -1 more
I have referred them to 2 of my friends. Both of them now have solar panels on their roofs, and have told me that they are very happy with Empower. I would definitely recommend this company.
Description of Work: EmPower Solar installed my SunPower Solar panels over 4 years ago. The entire job was handled in a very professional manner. My system has been operating efficiently since it went online, and EmPower has returned to perform routine maintenance when required.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Thomas S.
12/2013
2.0
solar panels
 + -1 more
It never went - they dropped the ball badly.
Description of Work: I received a phone call soliciting information for a bid for solar panels. We scheduled a phone meeting that they did not meet. I phoned them and they asked for a summary of my electric bill for the year so that they could come up with an estimate. Some questions were also asked about location of the house etc. They promised to get back to me in a few days and, again, never did. Then they had the nerve to send me an evaluation email - what nerve! Obviously, they are not trustworthy and, if my experience is anywhere near how I was treated I would not want them to touch my house.
Rating Category
Rating out of 5
professionalism
3.0
responsiveness
1.0
punctuality
2.0
Response from EmPower Solar
Mr. [member name removed], Thank you for taking the time to write a review. We know that the best way we can improve our customer experience is by acknowledging and learning from mistakes to adjust company policy and work with our team to better communicate with clients. In your specific situation EmPower was working on a pilot program with an outside company that got off to a rocky start. While we have already implemented improvements to address communication issues, we humbly recognize that we were not responsive after our last interaction with you. We understand your frustration and disappointment with our previous communications, but if you have any interest in letting us attempt to rectify our shortfall and help you save money on your electric bill, we would be more than happy to assist in any manner you see fit. Please contact us with any additional comments or ideas on how we can improve our customer service experience as the EmPowering Way philosophy--professionalism, teamwork, excellence, client focus, and commitment to clean energy--is something we strive for on every interaction every day. Thank you, again! Shannon Koehle Communications Manager 516.837.3459 x.163
W T.
11/2013
5.0
solar panels
 + -1 more
Excellent everything went smooth and recommended them to other neighbors. 1 neighbor actually used. Very professional and no surprises. With a expense like this always use someone with experience. This is 1 of the few things you do to your home that pays you back everyone should do it!! Thanks EMPOWER
Description of Work: Install SOLAR PANEL
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40,000
Response from EmPower Solar
Yes, solar is one of the few additions to a home that results in considerable savings, and I'm glad to hear you were so happy with EmPower and your system that you recommended us to a friend! As a company that's been around 10 years, we've already encountered most obstacles and know how to mitigate issues so that homeowners like you won't experience any surprises, so it's great to hear that your process going solar went seamlessly. Welcome to the EmPower family!
Rovena S.
09/2013
5.0
solar panels
 + -1 more
From the first call to the last, EmPower Solar employees were professional, knowledgable, and took a personal interest in assuring that everything went smoothly. We researched several solar power companies and decided on EmPower based on the knowledge of the salesperson and online reviews. Not knowing too much about the whole system, we had several questions and each and every one was answered quickly, professionally and with enthusiasm. When installation time came, the staff could not have been more courteous and professional. They explained every step, were very careful to be neat, made sure that every detail was attended to promptly. We have recommended EmPower to several friends and business acquaintances, and so far they are all extremely pleased!
Description of Work: Installed solar panels on a two family home in Little Neck, Queens, NY
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35,000
Response from EmPower Solar
Thank you for the review, and it's great to know you had a wonderful experience with our team. At EmPower Solar, we always make it a point to actively engage with each customer and answer and any all questions throughout the process. It's great to hear that you felt informed throughout and we so pleased with your EmPower experience and solar system that you chose to recommend us to those you know. Thank you and welcome to the EmPower family!
john C.
09/2013
5.0
solar panels
 + -1 more
Did original installation several years ago. Was the only company to get upon my roof to measure area as the panels needed to go around a skylight and vent for bath. Original installation went very smooth on time and budget. Repair from sandy damage also smooth and reasonably priced. I recommend them to who ever is installing solar panels
Description of Work: replaced inverters destroyed in sandy
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,500
Response from EmPower Solar
Thank you for the review, and I'm glad to hear that you are so pleased with your EmPower experience. It's unfortunate to hear that you were one of many affected by Sandy. We can definitely relate as our office took on numerous feet of water and many employees were affected as well. However, it's great to hear that we were able to restore your submerged electrical components and get your solar system up and running again. We are pleased to say you're part of the EmPower family!
M V.
06/2013
5.0
solar panels
 + -1 more
I contacted EmPower about having an evaluation and estimate for a solar electricity installation at my home, and they sent a representative out to my house within a few days. The rep sat down with me and knowledgeably answered a slew of detailed questions I had, and then spent a couple hours on my roof (in the hot sun) getting an accurate measurement of how an installation would perform for me. This was important because my situation (the orientation of the solar panels) was borderline to qualify for local utility rebates. While the 'engineering department' came up with a system for my roof, the rep was available to discuss many more questions I had via email, and it was clear that he took my questions and discussion seriously, and he brought my discussion points to the higher ups at EmPower. All of this was without getting a dime from me. Ultimately, they concluded that I would just barely fail to qualify for the utility rebates, and decided it was unethical to fudge numbers or lie on the rebate application. In hindsight I understand that it's their own butts on the line if the installation fails qualification in a potential audit by the utility company, however I think both EmPower & I knew that it would indeed likely pass such an audit, and that the thing to do was not fudge the numbers, but lobby for changes in the rebate program (for both the qualification standards, and for inclusion of electric vehicles as expected future loads). Throughout, I felt the folks at EmPower to be very knowledgeable, courteous, ethical, and professional, and I would recommend them as a potential solar installation provider. Ultimately, I went with someone else who I felt also met those characteristics, but cost less, when the rebate program's qualification rules eventually did change. And I'm still hopeful that EmPower will continue to lobby for what is right about including electric vehicle loads in the rebate program.
Description of Work: Evaluated my home for a solar electricity installation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leonard G.
08/2011
5.0
solar panels
 + -1 more
I highly recommend this company. They are excellent. We have recommended them and people have called us for recommendations. They are professional and did a wonderful job. Now all of our electricity is paid for by the solar panels. We had it done in December of last year because we wanted to qualify for very large rebates offered by the state and power company that were going to expire at the end of December. They luckily did the job in plenty of time so that we benefitted by all the rebates. They were wonderful to deal with and cleaned up after the job. If any problems occured they were there within the day. They were really responsive. The job was done within a few days.
Description of Work: I used Empower CES to install 48 solar panels.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Leonard G.
11/2010
5.0
solar panels
 + -1 more
They are a great company. They did an incredible job. I highly recommend them. They were very phenomenal, professional, detailed, and excellent. I have also had many people call me for references for them, and I am always happy to do that. We got a quote from someone else also and then we had a friend who had solar panel installed in their house by Empower. That is how we got to know about them. They were terrific and really excellent. It is a very caring and thorough company. They even followed up with us. We are really lucky that everything went so well.
Description of Work: We used Empower CES LLC to install solar panels in our house last December.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Jerry C.
12/2009
5.0
solar panels
 + -1 more
They were very responsive and they made a contract for the annual maintenance. They told us that we needed to have a tree removed before they installed the system, and they did a very good job. They explained everything in detail. They told us the tree had to go because it would block the maximum efficiency of the solar panels. A good feature we have is that we can monitor our energy production online, and there is a wireless meter inside the house that reads out our production once the sun comes up.
Description of Work: Empowerces LLC installed the solar panels for us a couple of months ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Solar Panels
FAQ
EmPower Solar is currently rated 5 overall out of 5.
Sunday: 11:00 AM - 4:00 PM
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: 11:00 AM - 7:00 PM
EmPower Solar accepts the following forms of payment: Check,Financing Available
Yes, EmPower Solar offers free project estimates.
Yes, EmPower Solar offers eco-friendly accreditations.
No, EmPower Solar does not offer a senior discount.
Yes, EmPower Solar offers emergency services.
Yes, EmPower Solar offers warranties.
EmPower Solar offers the following services: Installation, financing, maintenance of solar power systems. Battery backup power systems. Electric vehicle charging stations.