Get matched with top awning pros in Bayville, NY

"DON"T USE THIS COMPANY! Ethan W,the representative, will promise you anything, but after his men install your awning and take your check, you will never see them again. I originally called Metropolitan Awnings and Ethan came over and told me he could recover and repair my retractable awning. I gave him a deposit of $1000. When his men arrived, they said the awning wouldn't work and they put me on the phone with Ethan,who said I need a whole new awning because they could fix my old awning after all. When his men returned with a new awning, they installed it and I gave them a check for $3613. I questioned them because the awning was hard to open and close, but they said it would loosen up quickly with use and to call Ethan if there was any problem. Shortly after I did have to call Ethan because the awning filled with water pockets during a storm. Ethan said he would come over and adjust the awning, but he never showed up for his appointment and he never returned any of my calls. I did speak to him one more time when I called him from another phone. He said he had tried to reach me many times and would come over. He never showed up and I was never able to reach him from that phone again either. He also never sent a receipt for the awning and each time I talked to him he promised to send the receipt. When I tried to check his various addresses on Google Maps, they show a vacant lot with a school bus in front of it or a non-existent building. You can't trust this company for any work and especially be aware of any business attached to the 718-807-7233 telephone number or Ethan W."

"My experience with Dart has been amazing from start to finish. The sales representative was very knowledgeable and made me feel comfortable and confident to pick them as I had gotten a few estimates prior for an aluminum awning. Dealing with the office was great, and the process was fairly fast. I would recommend dart for anyone that needs an awning."

"Luv our new storm doors. We wasted so much time/money with local big box vendors and the their doors were awful. Custom Window & Doors are fantastic, solid doors. But what makes it even better is Valentino, his installation team & customer service! Absolutely the best experience ever -- if you need doors or windows shop LOCAL with Customer Windows & Doors and Valentino! Thank you again."

"Joe was great! Put my sofas together. Cleaned up boxes, debris. I had a question and he came back (he was nearby) to help me :)"

"It was wonderful service. I fixed mg awning and he did a phenomenal job."

"I was very satisfied with the work they did , honest and reliable workers , fair price ."

"My experience with Rashad started off pretty well. He was nice, and I felt his pricing was very fair. He came by a little less than 2 months ago to give me an estimate, and we had scheduled an appointment around 2 weeks after the estimate, as he was booked up until then, which was fine by me. The day before he was scheduled to begin the job at my house, he asked if he could reschedule for a week later. I agreed, but I asked if he could come by in less than another week just to do 2 priority tasks such as installing my address number outside my house, as my house had no address number on it for weeks. He agreed and came by the following day for a few hours to do the address numbers and patch up a large hole in my ceiling, which I really appreciated. He came by the following week and completed some of the items he agreed to complete. Then the following week he was scheduled to come back on a Thursday, but the day before that appointment he said he had to reschedule because he needed a helper that was not available until Friday. No problem and we rescheduled to Friday. He was a little late on Friday and they were doing some loud work that sort of delayed our infant son's bedtime, but it was no big deal. That Friday evening before he left my home, I told him I would pay him most of the money we agreed upon for the entire list of agreed upon work even though there was still a significant amount of work left to be done on the list. He said he would be back Friday of the following week, and I paid him via Venmo that same evening he left my home. Unfortunately, after I paid him most of the agreed upon money, he never returned to complete any work, and there was still a number of list items he never completed nor even started. I text messaged him twice the following week before our appointment. Once to send him a list of the remaining items and another time the day before our appointment to confirm, but he never responded. Then at the end of the day of the missed appointment, I texted him again to politely ask when he would be able to come back and complete the job. Again, I received no response. About midway into the following week, I called him and he claimed he never received my text messages, which doesn't explain the missed appointment, but at least he said he would come back the following week to address the remaining work on the list. He then gave me his email address since he said he did not receive my text messages. We then setup an appointment for a Wednesday via text message, as I suppose he was now receiving my text messages. I text messaged and emailed him the day before our Wednesday appointment to confirm and ask what time he planned on arriving. He said he would be there around 10am. Now comes Wednesday 10am, the day & time of our appointment, and he does not show up. He sends me a text message later that morning that says he's stuck in the city on an emergency, he has not headed my way yet, and he will have an update for me soon. As of now, a full week later after that most recently missed appointment, I never received any update nor heard back from Rashad at all. I text messaged, called, and emailed him about 3 times each in the last week in case he would claim his phone or text messaging was not working again, and I have not heard back from him at all. Despite my frustration at this point, my messages to him were all courteous such as asking him if all was well with him and asking that he please get back to me at his earliest convenience, thanks, regards, etc.... I feel pretty stupid for trusting Rashad, as he never returned after I paid him, which was close to four weeks ago. Now, close to two months after finding Rashad, I have to begin the process of finding another handyman and paying money again to a new handyman to fix and complete the work Rashad left unfinished. My apologies for the lengthy review, but I am just astonished by Rashad's actions and unprofessionalism."