Metropolitan Awnings

DON"T USE THIS COMPANY! Ethan W,the representative, will promise you anything, but after his men install your awning and take your check, you will never see them again. I originally called Metropolitan Awnings and Ethan came over and told me he could recover and repair my retractable awning. I gave him a deposit of $1000. When his men arrived, they said the awning wouldn't work and they put me on the phone with Ethan,who said I need a whole new awning because they could fix my old awning after all. When his men returned with a new awning, they installed it and I gave them a check for $3613. I questioned them because the awning was hard to open and close, but they said it would loosen up quickly with use and to call Ethan if there was any problem. Shortly after I did have to call Ethan because the awning filled with water pockets during a storm. Ethan said he would come over and adjust the awning, but he never showed up for his appointment and he never returned any of my calls. I did speak to him one more time when I called him from another phone. He said he had tried to reach me many times and would come over. He never showed up and I was never able to reach him from that phone again either. He also never sent a receipt for the awning and each time I talked to him he promised to send the receipt. When I tried to check his various addresses on Google Maps, they show a vacant lot with a school bus in front of it or a non-existent building. You can't trust this company for any work and especially be aware of any business attached to the 718-807-7233 telephone number or Ethan W.

Happy to say that Metro Awnings were excellent! They arrived early and they were well prepared and did a great job with the installation. They also provided a very thorough and detailed demonstration on how the awning functions. We would definitely recommend them to others.

On time for estimate and job. Very nice job, neat cleanup.

Ethan and his men did a fantastic job. Excellent work, I highly recommend Metro Awning.

Amazing job they came and measured and within a week awning was ready and installed they were professionals and cleaned up. I highly recommend this company I actual will use them again for my back patio awning in the spring.

Very good job I’m happy now thanks a lot they worked patiently and made sure it was good before they left

High quality job and easy to work with.

I had an awning installed in January 2024. I was very pleased with the whole process. I worked with Ethan and he was very professional and responsive. I received an estimate and there were no games. Appointments for both taking of the measurements for fabrication and installation were kept and on time. Ethan went out of his way to assure I was getting the awning I wanted communicating back and forth and verifying what I wanted. After the installation, I had some questions and Ethan was very patient with me and responded to all my concerns. He went above and beyond what I would expect from a contractor. I usually do not deal with contractors as I do all my own home improvement projects myself but I have heard horror stories about contractors. That certainly was not the case with Metropolitan Awnings. Highly recommend this company! Quality service and quality product.

After contacting Metropolitan Awnings, they sent a rep who showed me available options for my project, four days later the custom build was installed by their professionals and now I have a great looking custom carport. Thanks for detailed work and great results!