Van Dusen Exteriors

Roofing, Windows, Siding,

About us

2009-2022 Super Service Award Winner in Roofing and Windows! Siding, doors, Decks, and Seamless Gutters. At VANDUSEN EXTERIORS, our goal is to help make informed decisions easier by providing You, the home owner with multiple options without being overwhelming. We strive to give you the knowledge to make home improvements a pleasurable experience from the planning stage all the way to the ENJOYMENT stage. Our excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, clear communication, honesty and integrity. Just ask for our client reference list.

Business highlights

22 years of trusted experience
Family Owned & Operated

Services we offer

2009-2022 Super Service Award Winner in Doors, Roofing, Siding and Windows! We offer Lifetime warranty replacement windows, Lifetime metal and asphalt roofing, Lifetime siding in countless styles, custom designed and built decks. Deck enclosures and sun rooms.

Services we don't offer

Roofing, Siding, Windows, Doors, Decks

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 187 reviews

Thomas F.
11/2017
5.0
insulation, roofing, siding
  + 1 more
The process went very well. I give the crew a lot of credit as the day they started the job was the coldest day of the season. They didn’t let this slow them down. All my questions were answered promptly. They even took the time to properly install flashing where a stone wall meets the roof.. which was done improperly when the house was built. The guys are hard working and should be proud of the work they do!!
Description of Work: Removed and replaced roof, skylights and part of siding. Installed blown-in insulation in attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$22,000

sarah F.
11/2017
5.0
roofing
  + -1 more
This company was very responsive and easy to get a hold of someone. Cheyenne in the office was very friendly and helpful. Dan came out for the quote. He was very thorough in explaining the products and services they offered. Scheduling was about 3 months out but the company came out and did repairs free of charge in the meantime. Zach was the foreman of the crew installing the roof. They did an excellent job and left the property in better condition than they found it. From start to finish, everyone I dealt with was friendly and professional. The price was competitive with other quotes I got.
Description of Work: Total tear off of old roof and installation of new architectural shingle roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Joel P.
10/2017
5.0
roofing, skylights
  + 0 more
The job went fantastic. They were on time, polite and protected my property while they worked. I am going to hire them to have the from half done.
Description of Work: We had the back half of our house re-shingled and had 4 sky lights replaced. Van Dusen responded very quickly to my initial crisis when one of my skylights had a very bad leak. They patched it until the roofing work could be done. This meant a lot that they took my situation seriously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you so much for your great review on our company! We look forward to doing business with you in the future. Have a wonderful Holiday season!

Christopher S.
09/2017
5.0
roofing, siding
  + 0 more
We absolutely loved working with Van Dusen Exteriors, from our first call all the way through the end of the job, everything was outstanding. They were on time for every appointment and the crew showed up each morning like clockwork. The estimates were easily understood, and different products were explained thoroughly. They worked with us as we made our final decisions on products and colors. Cheyenne in the office has been nothing short of fantastic. She is very responsive, even going above and beyond at times. We were hoping to see an example of a house with the siding color we chose, and while Van Dusen had never done job in our color that she could send us to, she went a step further by going to the supplier, who then found 3 addresses for us to go look at. As far as the crew goes, Zack's team was All Star caliber. It was a pleasure to watch them work. Not only do they have great experience and talent, but they also exhibited right in front of my eyes a desire to take extra little steps along the way. It was also nice to see the crew interact with each other, as each of the more seasoned guys seemed to be paired up with an "apprentice" on the ground, not only giving them direction, but helping them learn along the way. During the entire process, debris was constantly being removed from the grounds, all landscaping and windows were properly protected, and of course, all safety equipment was being utilized. Most importantly, they refused to do any roofing work when there was even the threat of rain. Several other houses in our neighborhood were also having roofs replaced the same week, and there were a few downpours that fell on their plywood exposes roofs, but not at our house!!! We cannot recommend Van Dusen Exteriors enough. As we have future exterior home repair/renovation needs, we'll surely be calling them first!!!
Description of Work: Roofing and Siding.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29,000

Response from Van Dusen Exteriors
Wow! Thank you so much for your amazing review! I love to hear about our staff and crew they make me so proud! Such a pleasure doing business with you both!!! Thank you so much! Shannon VanDusen

Judith O.
09/2017
5.0
roofing, siding
  + 0 more
All went as planned other than a few weather delays. We are extremely happy with the outcome and the services performed by Van Dusen Exteriors. They are now doing our daughters house,
Description of Work: roof and vinyl siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

THOMAS M.
09/2017
5.0
gutter repair, insulation, roofing
  + 1 more
Van Dusen Exteriors were nothing but professional from the first time we sat down with their salesman Dan to plan our roof repairs to the actual repairs and to the final clean up they were the best and would recommend them to anyone who needs exterior work done on their home. Any calls we made to their office were answered courteously and on time. I felt their pricing was great for the the work and materials that were done on our home. All of their crew were very professional in all that they did.
Description of Work: Roof was replaced with new decking and shingles.Insulation was blown in. Gutters were removed and replaced. New fascia was built on the back side of house. They started at 7:30 am and the work was done in one day and clean up was completed by 5:30 pm the same day. Excellent service and workmanship!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9

Response from Van Dusen Exteriors
Thank you so much for your review Mr. [Member Name Removed]!! Such a pleasure working with you.

Shannon .
07/2017
5.0
roofing
  + -1 more
They did an excellent job. Made sure everything was covered before ripping off the old roof and everything was picked up and spotless when they finished. I highly recommend VanDuesn exteriors for your outdoor needs.
Description of Work: Rip off of old roof and a new roof put on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Response from Van Dusen Exteriors
[Member Name Removed], thank you so much for the wonderful review and the confidence you have placed in us! We hope to do more business with you in the future! -VanDusen Exteriors

Wendy L.
06/2017
5.0
roofing, siding
  + 0 more
We used Van Dusen two years ago for a new roof and they were above reproach. Their work was so good that They were my only choice for new siding. They are professional, polite and beyond capable. I trust them implicitly and never have to worry when they're finished.
Description of Work: We had new siding put on the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
[Member Name Removed], It was such a pleasure doing business with you again. We thank you for placing your confidence and trust in our company. We pride ourselves on providing quality you can see and trust. We hope you and your family have a wonderful Fourth of July!! Please let us know if there is anything else we can do for you in the future! Thank you, VanDusen Exteriors

gary G.
06/2017
5.0
roofing, skylights
  + 0 more
They were very pleasant! Arrived on time for estimate and on job day. They had a large crew who swarmed our house and got to work. They laid tarps and sheets of wood against windows and doorways to protect my house. At one point when they removed a sky light some debris fell into my kitchen through the hole, no biggie but the main guy knocked on the door and came in and swept it up! All in all it was a good experience and the roof and and skylights look amazing🎉 I don't for see and problems with the roof or skylights but I have confidence that if something does come up they will take care of it, no problem.
Description of Work: New roof and skylights

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Response from Van Dusen Exteriors
Thank you so much for your review Mr. [Member Name Removed]! We so appreciate your business.

Geoff M.
06/2017
5.0
gutter repair, siding
  + 0 more
Very well despite inclement weather conditions
Description of Work: New exterior siding and gutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20,000

Response from Van Dusen Exteriors
Such a pleasure doing business with you both! Thank you so much for feeding my boys! They really loved it!

William E.
05/2017
5.0
insulation, roofing, siding, replacement windows, doors
  + 3 more
The project went very well and we are extremely pleased! Wayne was great about involving us every step of the way with selecting materials, colors, lighting fixture, hardware for the door, wood trim, and flooring. He explained each step to us, so we always felt informed on the progress of the project. The crews that worked at the house were on time and very courteous. Paul was also here daily to keep things moving right along. It was completed within several days. We are so happy about the way everything turned out! We wanted windows in the room, to allow for natural light. Wayne also suggested flower boxes on the outside of the windows. They look great! The electrician came and did his installations and our lighting. Ben did the electronics. Very hard working group! Terrible weather that week, but they still forged ahead & got things completed as promised! After the project was done, Wayne explained that the only piece left to finish, was back filling the dirt around the foundation areas that were dug out. There had been soooo much rain, that they couldn't do it until the soil dried out some. True to their word, Paul and his crew came back and filled, smoothed and finished the last step. This company is great!. They are very professional and a pleasure to do business with! We would definitely recommend them to anyone with a project in mind!
Description of Work: We have a small 1950 Cape style house. Decided to have our old deteriorated concrete steps removed and enclose our side (main) entrance to the house. We knew what we wanted, but couldn't really figure out how to accomplish it. We contacted Van Dusen and asked them to come out & give us some suggestions and cost estimates for the project. They were very courteous over the phone and even scheduled a Sat.morning appointment for us, so we could both be there to discuss options. Their sales rep Wayne, was great at making suggestions and really listened to what we wanted to accomplish. After a couple of discussions, (& with Wayne's input) we agreed to have the old concrete steps torn out, new footings installed for the structure, and enclose the new porch with an entry room / foyer area. My husband also wanted doorbell / electronic monitors installed at both home entrances.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you so much Mr. [Member Name Removed] for this wonderful review! We all enjoyed working with you. Pleas let us know of you need anything! Happy Summer! Shannon VanDusen

Colleen K.
05/2017
5.0
roofing
  + -1 more
Very well. They showed up on time. I thought it was just going to be an estimate for the roof, but their roofing guy spotted the problem immediately. The area around a "mushroom" vent needed to be resealed and he did it on the spot for a good reasonable price. Right then and there. No more roof leaks. I did have their window person here to look at a couple windows that need to be replaced, but, unfortunately I had an accidental fall injuring my back and have been unable to make contact with him. That's on me. Have not been able to do much. That's not Van Dusen's fault.
Description of Work: Leaky roof. Needed patching, obviously.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Van Dusen Exteriors
[Member Name Removed], Thank you so much for the wonderful review! Please let us know if there is anything else we can do for you in the future. Thank you, VanDusen Exteriors

Carolyn T.
04/2017
5.0
roofing
  + -1 more
They were on time, I had no problems with them they were good. I recommend them highly.
Description of Work: They did my roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you [Member Name Removed]! Such a pleasure doing business with you!

Pat N.
04/2017
5.0
decks, siding, doors
  + 1 more
The deck looks great and is very solid and sturdy. Exactly what I was looking for. We've had lots of compliments on the stone - it looks great. Wayne (the estimator) was very nice and explained everything and the installers were all hardworking, polite, and cleaned up after themselves. We had a few little glitches and they have been very prompt in responding. Would definitely hire them again!
Description of Work: We had a new pressure treated deck installed as well as a stone facade added to the front of the house. They also replaced our front door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Brian H.
03/2017
5.0
roofing
  + -1 more
The work was done to my satisfaction.
Description of Work: Roof vent repair and re-flashing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Brian H.
03/2017
5.0
roofing, replacement windows
  + 0 more
I did a great deal of research into the windows I wanted, as well as all the installers in the area, as both factors are crucial. I was also in the market for minor roof repair work. Everyone I dealt with at Van Dusen's, including the office staff, was professional, personable, and knowledgeable. I used them for both the windows and roof repair. Wayne went out of his way to locate a dealer that carried the specific brand of window I wanted. The installers were on time and very easy to work with. The premises and work area was left clean. Van Dusen's prices were fair and the quality of the work was outstanding. There is a reason why they are so highly regarded by Angie's List reviews, and I am happy to add that reputation. Highly recommended.
Description of Work: Window replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,500

Response from Van Dusen Exteriors
Good Morning Mr. [Member Name Removed], Thank you so much for the review! We so enjoyed working with you. Please let us know if you need anything else. Thank you, Shannon Vandusen

Peter M.
03/2017
5.0
roofing
  + -1 more
I wholeheartedly recommend Vandusen for roofing jobs! The job went perfectly. The Vandusen contractors showed up exactly when they said they would and completed the entire job within 48 hours (it would’ve been finished within 24 hours had a major snowstorm not interrupted the work). I was thoroughly impressed with the professionalism of the work crew (especially when the temperatures dipped into the teens). I also noticed that someone at the Vandusen office ALWAYS answered the phone when I called with a question (that almost never happens with most contractors). I’ll definitely call them again when I need help with exterior projects!
Description of Work: We replaced an old slate roof (that had a damaged/rotting underlying wooden deck) with a new roof composed of CertainTeed Landmark Architectural shingles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,250

Response from Van Dusen Exteriors
Good morning [Member Name Removed], It was such a pleasure doing business with you! Thank you so much for the great review and let us know if you need anything else. Stay warm and safe today! Thanks again, Shannon VanDusen

Morgan D.
03/2017
5.0
roofing
  + -1 more
Responsive from the first time I called, an even after payment was made. A nice touch is the pictures they send to you during the job. They get on the roof to do the estimate. Many options for warranty's. They come with a large work force to complete the job. The job was done with snow on the ground but none on the roof, so they came back to clean up the ground with the snow was gone. I didn't see a lick of trash after they were done, so I imagine there was not much to clean up after the snow melt. They cover the siding with 4x8 sheets so there is no denting or leaving of marks on your siding. They are definitely on my list of contractors to keep around on speed dial.
Description of Work: They fixed a section of roof that was not done right by the previous roofer. I had them do the whole front of the house roof.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Van Dusen Exteriors
Thank you so much for your wonderful review! Please call us again if you need anything . Shannon VanDusen

Michael T.
01/2017
5.0
roofing
  + -1 more
all roofs were completed in 2 days by a really large well organized crew with a manager always present during the process. Since the bottom edge on the roof is 32’ off the ground and the peak at least 10’ above that I wasn’t going up to observe. The crew manager took cell phone pictures off all the before and after results and how they handled any issues that came up and constantly showed them to us while they were working and kept us in the decision making loop. I am a retired purchasing agent and this was the first time a saw a good business use of a smart phone camera. It made us confident that all problems were indentifed and fixed. Very satisfied.
Description of Work: Replace entire house roof including 2 dormers, detached garage roof and 1 shed roof. Included new plywood and sealing around vent pipe and chimney. Included use of waterproof membrane under the shingles. House is 2 stories tall with a full attic and was built in 1920. All the peaks were done with a special cap that allows air circulation. I picked a shingle that Is highly reflective of sunlight to help reduce cooling costs in the summer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you so much Mr. [Member Name Removed] for the wonderful review! Please let us know if you need anything and hope you enjoy your roof! Thank you, Shannon VanDusen

Bonnie C.
12/2016
5.0
insulation, roofing, gutter repair
  + 1 more
VanDusen delivered everything they had promised and more. Despite some weather concerns, the VanDusen crew, led by Zach, arrived on the date and time promised. They worked all day and completed everything as agreed within one work day. When they were finished, Zach gave me an inspection tour of the job, complete with photos of the insulation and some damage they had found in the plywood underlayment. Everything was cleaned up and the large work crew left as quickly as they had arrived. A few days later, we received a "thank-you" gift of delicious home-baked goodies from Eric and Shannon - what a wonderful old-fashioned gesture of appreciation for business given. Overall, we were very impressed with VanDusen Exteriors in every way. They made us feel as though our business was important to them; and that's not something that happens often enough today.
Description of Work: Our roof, after only 13 years, needed replacing because the 30-year architectural shingles we had paid for were disintegrating and the previous contractor was out of business. It was very important to us that we deal with a top-rated contractor who would replace the roof with quality materials. We secured quotes from three different Master Roofing Contractors. We chose VanDusen Exteriors for several different reasons. We were very pleased that Dan spent a substantial amount of time explaining their process and the accompanying 5-Star warranty program. We opted to also add blown-in attic insulation, seamless gutters, and gutter guards to the same job, and Dan was able to negotiate a price that was workable for us and acceptable to Eric and Shannon VanDusen.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,850

Response from Van Dusen Exteriors
Mrs. [Member Name Removed], Thank you so much for your wonderful review!!! It was a pleasure doing business with you. Please let us know if you need anything else. Thank again! Shannon VanDusen

john D.
12/2016
5.0
roofing
  + -1 more
Great crew, worked very hard in cold difficult conditions and promised to come back in Spring to complete clean up which was hampered by snow and cold
Description of Work: Replaced roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30,000

Response from Van Dusen Exteriors
Thank you so much Mr. [Member Name Removed] for your review! Hoping you both love the work. We very much appreciate your business!

john L.
12/2016
5.0
roofing, siding, replacement windows
  + 1 more
Excellent work - always done within time frame given. Very professional and personable staff- will hire them again for future work.
Description of Work: Roof, replacement window and siding repair.
Rating CategoryRating out of 5
Yes, I recommend this pro

john L.
12/2016
5.0
roofing, siding
  + 0 more
call and they sent someone out that day - highly professional . Cheyene was a joy to deal with - THank you again -
Description of Work: had loose siding flapping in the wind -

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nancy P.
11/2016
5.0
replacement windows
  + -1 more
From the time we had measurements taken until the work was finished, we were very impressed with everyone that we dealt with before and during the installation of our windows. This is a professional group of people who show concern for their customer. Thank you, VanDusen Exterior folks for a wonderful job.
Description of Work: Replacement of 4 double hung windows.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janice H.
11/2016
5.0
replacement windows
  + -1 more
Van Dusen is fantastic. They communicated everything with me in a timely manner. Their prices were better than other providers, and their workers are very polite and friendly. They even threw in an extra screen for a window of mine that they weren't replacing! I plan on replacing more of my windows next year, and I will definitely be hiring Van Dusen again.
Description of Work: I needed my large bay window replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$710

Contact information

Po Box 55 Pennellville NY 13132, Baldwinsville, NY 13027

http://vandusenexteriors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Windows,
Siding,
Doors,
Roof Ice/Snow Removal

FAQ

Van Dusen Exteriors is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Van Dusen Exteriors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Van Dusen Exteriors offers free project estimates.
Yes, Van Dusen Exteriors offers eco-friendly accreditations.
Yes, Van Dusen Exteriors offers a 5% senior discount.
No, Van Dusen Exteriors does not offer emergency services.
Yes, Van Dusen Exteriors offers warranties.
Van Dusen Exteriors offers the following services: 2009-2022 Super Service Award Winner in Doors, Roofing, Siding and Windows! We offer Lifetime warranty replacement windows, Lifetime metal and asphalt roofing, Lifetime siding in countless styles, custom designed and built decks. Deck enclosures and sun rooms.
Roofing, Siding, Windows, Doors, Decks

Contact information

Po Box 55 Pennellville NY 13132, Baldwinsville, NY 13027

http://vandusenexteriors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM