Van Dusen Exteriors

Roofing, Windows, Siding,

About us

2009-2022 Super Service Award Winner in Roofing and Windows! Siding, doors, Decks, and Seamless Gutters. At VANDUSEN EXTERIORS, our goal is to help make informed decisions easier by providing You, the home owner with multiple options without being overwhelming. We strive to give you the knowledge to make home improvements a pleasurable experience from the planning stage all the way to the ENJOYMENT stage. Our excellent reputation and long list of satisfied clients attest to our superior craftsmanship, attention to detail, clear communication, honesty and integrity. Just ask for our client reference list.

Business highlights

22 years of trusted experience
Family Owned & Operated

Services we offer

2009-2022 Super Service Award Winner in Doors, Roofing, Siding and Windows! We offer Lifetime warranty replacement windows, Lifetime metal and asphalt roofing, Lifetime siding in countless styles, custom designed and built decks. Deck enclosures and sun rooms.

Services we don't offer

Roofing, Siding, Windows, Doors, Decks

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9187 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
1%
1
3%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 1-25 of 187 reviews

Jessica C.
07/2022
5.0
gutter repair, siding
  + 0 more
We cannot say enough about VanDusen exteriors. We absolutely love the way our house looks! The quality of their workmanship is top notch not to mention their entire team is so friendly, respectful and courteous. We have small children who enjoyed watching them work and they were always so kind and friendly with the kids. They were here bright and early and worked hard each and every day. And always made sure to clean up after themselves every night. The entire team was a pleasure to deal with and we highly recommend them! Thank you again VanDusen! We are so happy with our home!
Description of Work: Siding, stonework, soffit, gutters, shutters

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25,000

Response from Van Dusen Exteriors
Thank you so much for the wonderful review!! It was such a pleasure working with you! My crew so enjoyed your beautiful family and making your home even more stunning. Thanks again! Shannon VanDusen Love the color!

chris G.
08/2021
1.0
gutter repair, siding, replacement windows, doors
  + 2 more
very shoddy work.. instead of putting down plywood or something else to walk on... they just trampled and muddied up the yard... my whole yard and driveway turned into one huge deep mudpit. For the interior trim of the patio door they used some cheap scrap wood that they just threw up and wasn`t even close to the right size. The whole exterior has an unfinished look, cables and wires were never re-attached, just left hanging... They busted my canoe that was next to the shed by forcefully pulling it up when it was frozen to the ground. They Broke a fishtank that was being stored next to the house. And they also busted a part of my fence that was just installed 2 months prior. My yard was used as an ashtray, spent days picking up cigarette butts, last thing that a parent wants to see is their 2 yr old chewing on a cigarette butt.
Description of Work: siding, windows, patio door, gutters

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$38,000

Mary P.
04/2021
5.0
roofing, replacement windows
  + 0 more
They did a fantastic job. Everything looks amazing. They are knowledgeable, professional and very easy to work with. After the job was done, their work area was as clean as before they arrived. We will continue to use them for any service that they provide when needed.
Description of Work: Replaced skylights and tear off and new shingles on an existing roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Response from Van Dusen Exteriors
Thank you [Member Name Removed] for such a kind review. We greatly appreciate your business and it was a pleasure to work with you on your project. Please let us know if there is anything we can help you with in the future.

Katie C.
02/2021
5.0
roofing, replacement windows
  + 0 more
Did our roof about 2 years ago and was super pleased with the professionalism of everyone from the office staff to the work crews and the efficiency and quality of work. Hired again to replace windows, and once again impressed with the work but also the people. If I need another job done that they specialize in, will hire again.
Description of Work: Complete reroofing & all new windows
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you for such a great review! We really appreciate your business and very much enjoy working with you on your projects. We really value you as a customer. Please let us know if there is anything we can help you with in the future.

Beth C.
11/2020
5.0
gutter repair, chimney repair
  + 0 more
They were professional, came when they said, did what was agreed upon. Overall a great company to work with. They also put a roof and gutters on my daughters house and did a great job there also. We recommended them to a neighbor already.
Description of Work: Replace fascia and rotting wood, repair gutters.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you for such a kind review. We really appreciate you recommending us to your friends and family. Thank you for your business and please let us know if there is anything we can do for you in the future!

carrie V.
11/2020
5.0
roofing, replacement windows, chimney repair
  + 1 more
We have had the absolute best experience with VanDusen Exteriors. We contacted them for a quote on a new roof and windows and from the first experience to the last Zach and his team exceeded our expectations. The teams that were sent to the house were knowledgeable and professional. They were beyond polite and very engaged. Hands down would recommend them to any and all. Will definitely use them for future projects!
Description of Work: New roof, gutters and windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you for the wonderful review. We really enjoyed doing business with you.

Peter B.
11/2020
5.0
handyman service, siding
  + 0 more
Arrived on time, was very courteous and completed the repair in less than 30 minutes.
Description of Work: Repair to roof top soffit trim.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Van Dusen Exteriors
Thank you for the wonderful review. We appreciate your business. Please let us know if there is anything we can do for you in the future.

April H.
06/2020
5.0
gutter repair, roofing
  + 0 more
🤩!!! Van Dusen Exteriors was the least expensive and most professional company to accommodate my roofing needs. My roof/seamless gutters/soffit panels/extended rear overhang job was completed in two days!! 12 guys were working!! The VD workers were VERY PROFESSIONAL ...they went above and beyond..fixing little things that I wasn't able to fix!!! (“not pertaining to the roofing job!”) I ABSOLUTELY ❤️ MY NEW ROOF,.... (SORRY NOT SORRY!) Highly RECOMMEND!! #VANDUSENEXTERIORS#☝🏽INCNY!”
Description of Work: Roofing Repair/Seamless Gutters/Sof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,360

Response from Van Dusen Exteriors
Thank you so very much [Member Name Removed] for your wonderful review!! It was so nice talking with yesterday and seeing our finished project! So appreciate all of the positive feelings towards our company. Enjoy your house!! Thank you, Shannon VanDusen, Owner

Nick A.
05/2020
5.0
roofing, chimney repair
  + 0 more
This is a top notch company, from the administration right down to the grounds men. Went over and beyond on anything I asked for. I would hire them again for my next project.
Description of Work: Performed roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

chris K.
12/2019
5.0
roofing, siding
  + 0 more
This company is A+. They were here every day early and worked til they could no longer see. They are all such hard workers and so professional and courteous. They helped us with all our questions and paid attention to every detail. We got a much better product from them than other companies that we got estimates from and at a very fair price. It turned out even better than we expected and have had numerous compliments from the neighborhood. Would highly recommend.
Description of Work: installed all new siding

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,000

Matt P.
11/2019
5.0
roofing, siding
  + 0 more
The company was unbelievably professional and courteous, They showed up and worked hard. Above and beyond my expectations. A+ service!
Description of Work: We needed a new roof and siding around windows on the very perk of our roof. We also needed some gutters replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23,000

Robert M.
08/2019
5.0
roofing
  + -1 more
From our first contact with this company, we were very impressed by their attitude, professionalism, doing what they said they would do. Price charged within local standards and used quality products. They kept in contact with us, keeping us up to date on plans for job. The job had to be postponed for 2 weeks due to constant rain but they let us know in plenty of time to make sure it was ok with us. The office contact, Megan, is very friendly and efficient. The crew that came was super excellent. They went right to work, no wasted time. Kept work area neat, cleaned up after first day. On second day, finished the job and left our home and yard looking better than it did before they came. Our next door neighbor commented that he had never seen such a professional job and group of people. We have mobility issues so they carried the extra shingles to our basement and put them exactly where we wanted them and even picked up some heavy bags of salt for our water conditioner from the local Home Depot and put them in our basement. Cannot say enough good things about them. Our roof looks great, they provided a great warranty and quality product. We have already scheduled them to come back for an estimate to replace our outside steps (which they hauled away at our request at no extra charge) Would highly recommend them. They even gave us a gift of homemade baked goods as a thank you for using their services Bob and Carol Merritt
Description of Work: Roof replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary S.
05/2019
5.0
roofing
  + -1 more
It was very good, we are very happy. They are very polite, did a good job and cleaned up very well.
Description of Work: They put a new roof on.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,000

Response from Van Dusen Exteriors
Thank you [Member Name Removed] for the kind review. It was a pleasure working with you. Thank you for your business and please let us know if there is anything we can do for you in the future. Thank you, Shannon VanDusen

Jane D.
05/2019
1.0
roofing
  + -1 more
In 2018, VD came and did a small portion of my roof as part of a larger project. They damaged my metal gutter helmets with their ladders, Eric VanDusen admitted fault and he said that they would replace the gutter helmets. In one year, they have never come to replace gutter helmets nor did they come to finish the rest of the project. I sent a certified letter to them this spring and VD never responded. Dan, their estimator, also told me my roof had two layers of shingles. It did not and this was verified by another expert and also by Eric himself. More complaints to be filed with different organizations. I cannot recommend this company to anyone after lack of performance and not following through on repairing damage that was caused by this company.
Description of Work: Roofing replacement

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


SHARON C.
04/2019
5.0
roofing, replacement windows, doors
  + 1 more
They arrived on time were very polite and went to work. No issues. Asked me to check if I was happy with what they did. YES, they even cleaned up after themselves. I am very pleased and would recommend then to any person that asked. The work on the window was great even did the finishing work putting siding back and interior wall finished . You would not know the window was just installed looks like it belongs there. GREAT JOB!
Description of Work: Install new bedroom window replacing a door and install new side door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Van Dusen Exteriors
Thank you for the review. It was a pleasure working with you. Thank you for your business. Please let us know if there is anything else we can help you with.

Sheryl W.
03/2019
5.0
roofing, skylights
  + 0 more
We could not be more pleased with the outstanding work done by Van Dusen Exteriors. Every interaction with every employee, from start to finish, was positive and professional. Over the course of two days, their prompt, courteous and hard-working crew tore off two layers of shingles, replaced three skylights including matching interior trim, and installed a beautiful new roof on the house, breezeway and garage. They made sure that the deck and windows were protected during the removal of the old roof, and left both deck and yard in pristine condition when the job was done. They also left us with some delicious baked goods as a thank you for our business :) We got half a dozen estimates from other roofers, and while Van Dusen's price was very reasonable, we also chose them because of their stellar reputation, which they more than lived up to. It was a pleasure to work with a contractor that exemplifies professionalism, honesty, integrity, and customer service. We highly recommend Van Dusen Exteriors.
Description of Work: New roof and skylights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you so much the review [Member Name Removed]. It was a pleasure working with you. Thank you for your business. Please let us know if there is anything else we can help you with.

Heather S.
02/2019
5.0
roofing
  + -1 more
great, they were punctual, very professional, and were able to come out within a couple of days of when I made the request through Angie's list. They provided an estimate and were able to complete the job on the same day.
Description of Work: I needed two vent pipe boots on my roof repaired

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Van Dusen Exteriors
Thank you [Member Name Removed] for your business! Happy Valentine Day!

roger P.
11/2018
5.0
decks, doors
  + 0 more
It went excellent, on time and professional. They are very easy to work with.
Description of Work: They installed a screen door and main porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

martha M.
10/2018
5.0
replacement windows
  + -1 more
It went great. They did the work in one day. No problems so far.
Description of Work: Roof repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you for the review. It was a pleasure working with you.

Christopher F.
10/2018
5.0
roofing
  + -1 more
It went well. They did have to come back out but they addressed the issue right away.
Description of Work: Roof maintenance.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you for the review. It was a pleasure working with you.

john D.
10/2018
5.0
decks, roofing, siding
  + 1 more
We’ve done business for them for several years now. They take responsibility for their work, they do all they can to make the customer happy. They have integrity. The pricing is great for the quality. For every way we can think of we would recommend Van Dusen. They are conscientious of the job and respectful to the property.
Description of Work: We had part of our roof done, they extended the eve. They've installed a composite deck. This year they installed all new siding, shutters, front half of the roof due to hail storm.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you for review. It was a pleasure working with you. Thank you for your business.

Lisa O.
10/2018
5.0
gutter repair, roofing, siding, replacement windows
  + 2 more
The roof was fixed a year and a half ago and they completed the job in 1.5 days just as promised and hired them to replace all the windows in the house and new siding just this summer. That was a huge job, and they finished in just a week. It was also a week that was over 90 degrees for 3 of the days. They were always professional, pleasant and paid attention to such detail it was a pleasant experience. I would recommend them to everyone-you will not be disappointed.
Description of Work: roofing, siding and windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you for the review. It was a pleasure working with you.

Peter G.
03/2018
5.0
roofing, roof snow removal
  + 0 more
Excellent. Done promptly and professionally. Crew leader and crew very friendly and professional.
Description of Work: Ice dams removal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary P.
01/2018
5.0
replacement windows
  + -1 more
Every aspect of this project was great. Everyone was pleasant and very knowledgeable. The windows look amazing. I will definitely use this company in the future
Description of Work: Replace 8 double-hung windows

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,850

Response from Van Dusen Exteriors
Thank you [Member Name Removed]!! Hope you are enjoying your windows!

David T.
12/2017
5.0
roofing, skylights
  + 0 more
After researching several contractors we found that the price was higher than we expected. We decided on Van Dusen based on research and Angie's List. We were not disappointed. We highly recommend them for their excellent workmanship, attention to detail and good service. We are having them back in the spring for a window project.
Description of Work: They replaced my roof and installed a new skylight.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Van Dusen Exteriors
Thank you so much for the review. It was a pleasure working with you! Merry Christmas to you and your family!

Contact information

Po Box 55 Pennellville NY 13132, Baldwinsville, NY 13027

http://vandusenexteriors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Windows,
Siding,
Doors,
Roof Ice/Snow Removal

FAQ

Van Dusen Exteriors is currently rated 4.9 overall out of 5.

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Van Dusen Exteriors accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Van Dusen Exteriors offers free project estimates.
Yes, Van Dusen Exteriors offers eco-friendly accreditations.
Yes, Van Dusen Exteriors offers a 5% senior discount.
No, Van Dusen Exteriors does not offer emergency services.
Yes, Van Dusen Exteriors offers warranties.
Van Dusen Exteriors offers the following services: 2009-2022 Super Service Award Winner in Doors, Roofing, Siding and Windows! We offer Lifetime warranty replacement windows, Lifetime metal and asphalt roofing, Lifetime siding in countless styles, custom designed and built decks. Deck enclosures and sun rooms.
Roofing, Siding, Windows, Doors, Decks

Contact information

Po Box 55 Pennellville NY 13132, Baldwinsville, NY 13027

http://vandusenexteriors.com

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM