Completely inept and unable to merely fill propane tanks when requested. 7 phone calls later, and the tanks still aren't full. They fill one each time they come even though they were told to fill all three. The owner even said they screwed up and he doesn't know how to fix it or why it happened. That's one helluva way to run a business. Your best bet is to find someone that actually cares about their customers.
Description of Work: Propane tanks filled, they cant even manage to do that. Owner agrees, and doesn't know, or care why it happened. Find ANY place else to get your propane.
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Joe E.
04/2023
1.0
heating & air conditioning/hvac
+ -1 more
This place sucks. I had a service scheduled for the afternoon. The service desk called my phone and left a message. I called back within 25 minutes as I was in a meeting. I called back to find that the arrogant service manager's non customer friendly rule is if you don't call back within 10 minutes you lose your spot and have to reschedule. What???? Very arrogant. Very rude. They were on site a couple weeks prior. The creepy old man was freaking my wife out by obsessively asking about a doll house we have. She would change the subject, and he would go right back to the doll house. My wife then went upstairs only to find that this creepy man and his helper were still in my basement!!! Weirdo's!!! When they left, they stayed in the driveway for another 10 minutes. She locked the doors and called me to ask for advice. I told her to wait and see how long they stayed. The worst customer service I have ever seen. They are not for the customer. If you foolishly do choose to pick them as your contractor, watch out for the weirdo and plan on by all means to not miss their call! In a nut shell, I would recommend staying away from company and hire non-weirdo's who will provide a reputable, dependable service.
Description of Work: A simple furnace & AC service
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
P. R.
07/2015
5.0
heating & air conditioning/hvac
+ -1 more
We were very pleased from start to finish.
Description of Work: They installed a new heat/AC unit by Mitsubishi.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$5,000
JR & JM Y.
06/2014
3.0
water heater repair
+ -1 more
Gas heater exploded - we turned off & extinguished. Came & unhooked & checked - ordered elct heater. A week later elect heater installed & working. Waiting a week with no hot (or even warm) water was not fun!
Description of Work: Installed new elect. hot water heater after gas heater exploded.
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Service Categories
Heating and Air Conditioning,
Water Heaters
FAQ
E&V Energy is currently rated 2.9 overall out of 5.
No, E&V Energy does not offer free project estimates.
No, E&V Energy does not offer eco-friendly accreditations.