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PETSCHKE HEATING & COOLING

Heating and Air Conditioning, Plumbing, Drywall

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
17%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.0
value
3.8
professionalism
4.2
responsiveness
4.2
punctuality
4.5
Showing 1-6 of 6 reviews

T B.
10/2023
1.0
heating & air conditioning/hvac
  + -1 more
After a 10 year relationship with Petschke Plumbing and Rich Petschke personally, I write this review to CAUTION you. Although friendly and has the appearance of caring for their customer's, our relationship came to an abrupt end when they sent inexperienced and belligerent workers to check why my boiler stopped woking last February. They know this house very well, I trusted them - and they took complete advantage of me. I was charged $1500 for an unnecessary repair on a boiler they had just serviced 4 months prior. After that, I received 2 months of $800 heat bills (for just one floor of my house) because of what they said was a faulty thermostat. They replaced (at no charge, like this was a big gift) only to have the same thing happen again. I fired them, (FYI, Rich Petschke is now AWOL in the winter as he likes to go South) hired NOCO and was just told (after a summer of not even using the boiler) that it was filthy and everything I was told me was wrong. I watched the man work myself. This will result in an additional $500 charge, bringing the total rip off to more than $2000. Friendly and available can be a front for absolute incompetence and a lack of respect, particularly for women. BE CAREFUL! You don't have to listen to me - but you should.
Description of Work: I lost heat in February and only needed the boiler checked.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
3.0

$2,000

Camilla C.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
They are the best they are prompt, friendly, and very trustworthy.
Description of Work: Faucet in garage froze they came out and fixed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Adam V.
02/2014
5.0
plumbing
  + -1 more
I needed a new toilet, which I had considered installing myself, but I figured I would let the professions do it, just for piece if mind. I'm so glad I did. I called Petschke and they were able to come the next day. They gave me a 2 hour window, which the plumber showed up right in the middle of. The guy was knowledgable and professional. I'm glad I called them, and I will definitely continue to do so in the future!
Description of Work: Great service, would definitely do business with again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Tina B.
08/2012
4.0
heating & air conditioning/hvac
  + -1 more
Overall, it was not an unpleasant experience.
Description of Work: We live in an old house and were having trouble with our heating. They came promptly, but did not repair the problem the first time. We had to call them again, but they willingly came back and adjusted the price. Overall a fair and honest experience.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$350

David V.
01/2012
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They came when they said they would and did a good job.
Description of Work: I used Petschke for general plumbing work at my house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

07/2006
5.0
drywall, plumbing
  + 0 more
Petschke Plumbing came out and got the job done. They were great and I have no complaints. I would recommend them.
Description of Work: Petschke Plumbing had to repair a leak in our bathroom and also replace some drywall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150


    Contact information

    2341 COUNTY LINE RD, Alden, NY 14004


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing,
    Drywall

    FAQ

    PETSCHKE HEATING & COOLING is currently rated 4.2 overall out of 5.
    No, PETSCHKE HEATING & COOLING does not offer free project estimates.
    No, PETSCHKE HEATING & COOLING does not offer eco-friendly accreditations.
    No, PETSCHKE HEATING & COOLING does not offer a senior discount.
    No, PETSCHKE HEATING & COOLING does not offer emergency services.
    No, PETSCHKE HEATING & COOLING does not offer warranties.

    Contact information

    2341 COUNTY LINE RD, Alden, NY 14004