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Main-Care Energy

Heating and Air Conditioning, Heating Oil, Propane Sales Services,

About us

Additional email - webcontact@maincareenergy.com.

Business highlights

95 years of trusted experience
Emergency Services Offered

Services we offer

Sales & installation oil, propane, kerosene, natural gas, diesel & gasoline supplier, heating & cooling.

Amenities

Free Estimates
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.258 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
66%
4
7%
3
7%
2
7%
1
14%


Rating CategoryRating out of 5
quality
4.4
value
4.1
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 26-50 of 58 reviews

Linda U.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They helped fix my A/C.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tina A.
05/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg K.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Susan L.
03/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: Had my boiler cleaned - the rep. was on time and did a thorough job

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nancy G.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They provide annual maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vida W.
01/2016
2.0
heating oil companies, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: After 14 years of being frustrated with almost every interaction with this company, I finally switched fuel oil and propane service providers in the fall of 2015. I seemed to have problems every time I dealt with them. They neglected to set me up for scheduled deliveries when I set up an account, then tried to bill me for an emergency delivery. They told me my oil tank was leaking and needed to be replaced when it was not. They billed me for services I had already paid for. Their fuel prices are also high. To be fair, the people I dealt with on the phone were lovely but I should not have had to call them so often to straighten up their messes. I do not recommend this company.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0


Marian M.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Can't say enough good things about Main Care. On Nov. 17-19 they installed a new natural gas heating system that replaced the old gas furnace. The technicians were amazing and the price could not be beat. Main Care gets an A+!
Rating CategoryRating out of 5
Yes, I recommend this pro

Keith S.
12/2015
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$475

Jerry M.
10/2015
3.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They handle my HVAC maintenance. They could keep up with you instead of the customer keeping up with them.
Rating CategoryRating out of 5

JAMES C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Fixed furnace

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

June P.
01/2012
5.0
heating & air conditioning/hvac
  + -1 more
It is very sophisticated and does an excellent job. I have been with since 1973. The first one that installed finally died and I had to get a new one.
Description of Work: They installed my brand new oil burner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia W.
10/2011
3.0
heating & air conditioning/hvac, Uncategorized
  + 0 more
I felt that they no longer wanted to service my home.
Description of Work: I had been a customer of Main Care for over 25 years. I called this week as we had turned on the upstairs heat and water was leaking from the relief valve of the pipe from the boiler to the pipes going upstairs. I was told to call a plumber it was not a boiler issue. I called a plumber from Angies' List and was extremely pleased but he told me to call my heating repair company as the expansion tank was full, and it should be emptied or the relief valves might blow again if the boiler turns on. I called Main Care and was told I would have to wait 3 weeks to have some one come. I asked if they could do better and they came up with a date two weeks away. The receptionist was abrupt with me saying routine inspections are scheduled months in advance so I would have to wait. Having had credit balance sit for months with them and having been a good customer for years, I felt the relationship of doing business with them for years was for nothing. I had replaced a boiler with them, which required gerrymandering to get it to work and for a long time felt I had to continue to do business with them due to the unique set up of the one boiler. However, with the treatment I received the past couple of days, I have no intentions of doing business with them again.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
1.0
punctuality
5.0


Glenna B.
09/2011
4.0
heating & air conditioning/hvac
  + -1 more
I am really not very pleased with their services. In one way I am, but I also think they are very expensive, so I decided to discontinue using their services. Their previous services have been fine. I find that their contract price is very high and they charge a surcharge just for signing up for their price guarantee if you will. They don't give you anything off of the price, they just say that if it's less than that then that's what you have to pay. They were very prompt. They will be coming over to give me another estimate for a new heating system. I am not sure I would use them. I would use their services in the future also.
Description of Work: I used Main Care Energy services for heating and A/C services. They came out to fix my burner. I used their services a year ago.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ryane S.
08/2011
5.0
heating & air conditioning/hvac
  + -1 more
They are great. We didn't have any problems. They came when they said they would. They came within a day or two. It all went the way we expected and it works. I didn't check around for price probably as much as I should have. We would use them again.
Description of Work: We use Main Care Energy for our heating. They last installed a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

M B.
06/2007
5.0
heating & air conditioning/hvac
  + -1 more
I feel secure having this service. My furnace is older and if there is a problem, I have all ready paid to have the work done. I will continue to purchase the service package from them. Their price is also very good.
Description of Work: Main Care cleaned and inspected my furnace. I have a one year contract with them as they come once a year to clean and make any adjustments as needed. If you need them to come out for a problem during the year, it is covered under the maintenance agreement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

PATRICIA T.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE EXTREMELY KNOWLEDGEABLE. THEY WERE QUICK. THEY DIDN'T HAVE THE PART ON THEIR TRUCK ,BUT THEY WENT AND GOT IT, SO THAT WAS NICE. THE PEOPLE WHO DID IT WERE KNOWLEDGEABLE ABOUT WHAT THEY WERE DOING AND THEY FIXED THE PROBLEM.
Description of Work: THEY REPAIRED AN AIR CONDITIONER.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MARY H.
08/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE ACTUALLY HERE BEFORE THEIR SCHEDULED TIME. THEY WERE EARLY. THEY STAYED APPROXIMATELY TWO HOURS UNTIL THEY WERE SATISFIED THAT THE JOB WAS DONE CORRECTLY.
Description of Work: THEY DID FURNACE CLEANING.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY WERE REALLY ATTENTIVE TO THE PROBLEM UNTIL THEY WERE ABLE TO GET IT STRAIGHTENED OUT. I WAS EXTREMELY SATISFIED WITH HOW THEY TOOK CARE OF IT. THEY'VE BEEN AROUND A GOOD LONG TIME. THEY DO WHAT THEY SAY THEY'RE GOING TO DO, AND THEY'RE THERE WHEN THEY SAY THEY'LL BE THERE. I CAN'T REALLY ASK FOR MUCH MORE.
Description of Work: THEY INSTALLED SOME NEW HEATING SYSTEM AND THEY REPLACED DIFFERENT PARTS.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

08/2006
3.0
heating & air conditioning/hvac
  + -1 more
I RAN INTO A LOT OF PROBLEMS WITH GETTING DELIVERY WHEN I WANTED DELIVERY ON THE OIL. THEY SAID THEY WERE GOING TO DO IT IN A WEEK AND IT WAS A LITTLE OVER A WEEK WHEN THEY ACTUALLY CAME.
Description of Work: THEY DID AN ANNUAL CLEANING OF AN OIL FURNACE.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$90

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
I'M VERY SATISFIED WITH THEIR WORK. THEY WERE VERY PUNCTUAL. THEY CAME RIGHT AWAY. THE GUY WAS VERY NICE AND VERY KNOWLEDGEABLE. THEY WERE AN A+ SERVICE.
Description of Work: THEY CLEANED A CLOG OUT OF THE FURNACE AND REPLACED A VALVE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

08/2006
4.0
heating & air conditioning/hvac
  + -1 more
THEY WERE ON TIME. THEY GAVE US THE BEST PRICE AND THEY GOT THE JOB DONE QUICKLY. WE HAVE HAD NO PROBLEMS WITH THE FURNACE AT ALL. THE MEN WHO CAME IN WERE VERY PROFESSIONAL.
Description of Work: THEY PUT IN A WHOLE NEW FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
IT WAS EXCELLENT. ALL THE CATEGORIES MENTIONED WERE VERY GOOD, ESPECIALLY THEIR PUNCTUALITY AND PROFESSIONALISM. THEY ARE VERY RELIABLE. THEY RESPOND TO ANY ISSUES QUICKLY AND ARE ALWAYS ON TIME.
Description of Work: THEY COME REGULARLY TO REFILL MY FURNACE WITH FUEL AND OIL. THEY ALSO CLEAN MY FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

08/2006
5.0
heating & air conditioning/hvac
  + -1 more
I HAVE USED THEM FOR TWENTY OR THIRTY YEARS, SO I'M OBVIOUSLY PLEASED WITH THEM. I AM SATISFIED WITH THEIR SERVICE. I BUY OIL FROM THEM TOO. AS FAR AS THE QUALITY OF THE WORK, EVERYTHING WORKS. I WOULDN'T USE THEM IF THEY DIDN'T.
Description of Work: THEY DID A ROUTINE CLEANING AND MAINTENANCE OF THE FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY'VE BEEN PROVIDING SERVICE HERE FOR AS LONG AS I'VE LIVED HERE, WHICH IS FOURTEEN YEARS. THEY'VE DONE FINE ON THINGS IN GENERAL. THEY DO WHAT THEY SAY THEY'LL DO AND GET THINGS DONE.
Description of Work: THEY DID ANNUAL MAINTENANCE ON THE FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
THEY ARE GOOD TO DEAL WITH. THEY WERE VERY PROFESSIONAL. THE WERE PROMPT. THEY DID WHAT HAD TO BE DONE. I HAD NO PROBLEM WITH THE PRICE. THIS WAS IN THE WINTER AND WE HAD NO HEAT.
Description of Work: I HAVE AN ANNUAL CONTRACT WITH THEM TO SERVICE THE FURNACE. THIS WAS AN EMERGENCY TO CLEAN AND REPLACE NOZZLES IN AN OIL FURNACE.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1
    • 2(current)
    • 3

Contact information

1 Booth Ln, Albany, NY 12211

www.maincareenergy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Propane Sales Services,
Energy Efficiency Auditing,
Water Heaters

FAQ

Main-Care Energy is currently rated 4.2 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Main-Care Energy accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Main-Care Energy offers free project estimates.
Yes, Main-Care Energy offers eco-friendly accreditations.
No, Main-Care Energy does not offer a senior discount.
Yes, Main-Care Energy offers emergency services.
No, Main-Care Energy does not offer warranties.
Main-Care Energy offers the following services: Sales & installation oil, propane, kerosene, natural gas, diesel & gasoline supplier, heating & cooling.

Contact information

1 Booth Ln, Albany, NY 12211

www.maincareenergy.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day