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Dons Moving and Storage Inc

Moving Companies, Piano Movers, Storage

About us

Wheaton World Wide Moving understands that moving is about much more than an address change – it’s a life change. Wheaton offers you and your family the peace-of-mind that can only come from our more than 70 years of experience. Wheaton’s more than 250 agents worldwide provide a variety of services, including free estimates, storage, packing, loading, unloading and hauling in order to meet your individual moving needs. Our menu of programs allows you to pick and choose what fits your needs and your budget to offer you the most choice, flexibility and control of your move

Business highlights

74 years of trusted experience
Emergency Services Offered

Services we offer

Local, Long Distance & Commerical - Moves & Storage

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

MasterCard
Visa

Photos of past projects

Reviews

4.677 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
5%
3
6%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.6
punctuality
4.8
Showing 26-50 of 77 reviews

Sharon M.
05/2014
5.0
moving companies
  + -1 more
Overall it was fine. I didn't know the tv had to be wrapped prior to pick up. I thought they had packing to help but other than that everything was fine.
Description of Work: Pick up my son's belongings for the summer and will return them when school resumes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$175

Anne B.
05/2014
5.0
moving companies
  + -1 more
They were absolutely wonderful. They were courteous, hardworking, helpful, and I would highly recommend them to anyone who needs to move.
Description of Work: They moved an entire two story house (34 years of accumulation) to a new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Albert S.
05/2014
3.0
moving companies
  + -1 more
Their representative was not entirely truthful with us. he made up a bunch of stories of how they will do the service. We ended up missing our moving date and ended up staying in a hotel for 5 days and had to pay that out of our own pockets. Their work was good. But there was furniture that was scratched and a box spring that was ripped after the shipping.
Description of Work: House Moving

Rating CategoryRating out of 5
quality
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$4,600

Albert S.
05/2014
3.0
moving companies
  + -1 more
Their representative was not entirely truthful with us. he made up a bunch of stories of how they will do the service. We ended up missing our moving date and ended up staying in a hotel for 5 days and had to pay that out of our own pockets. Their work was good. But there was furniture that was scratched and a box spring that was ripped after the shipping.
Description of Work: House Moving

Rating CategoryRating out of 5
quality
4.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

$4,600

Soheyla F.
03/2014
5.0
moving companies
  + -1 more
We had done most of the packing but they did it for the paintings and mirrors and some large ceramic plates. All involved were courteous, professional and pleasant and handled all package with great care. The final cost billed was $100 under the estimate
Description of Work: Moved our furniture and household from Bennington, VT to Queens, NY. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,350

Donald R.
02/2014
5.0
moving companies
  + -1 more
They were there on time and very speedy (but also careful) with our furniture. They carried some items from our upstairs and basement and into the new house, carried some items down to the new basement. There was no damage to anything and they finished an hour early, saving us money. We were very pleased with their services.
Description of Work: They moved a household of furniture from our home in Loudonville to our new home in Latham.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Helen F.
01/2014
5.0
moving companies
  + -1 more
Tony and his crew were extremely effecient and professional, did not waste any time. I marvelled at the number of boxes each man could carry at once.
Description of Work: Moved me from a one floor apartment to a single dwelling home with full basement. It went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Sam R.
01/2014
5.0
moving companies
  + -1 more
They were amazing! Prompt, hard working, respectful, careful, quick. The final price was less than the estimate!
Description of Work: They moved our furniture from the house we sold into a storage unit and a piano to a relative's house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$670

Patricia S.
12/2013
5.0
moving companies
  + -1 more
Excellent job. Tim, Carlos and Angel managed to move my furniture and about 500 boxes of stuff from an upstairs apartment to a two-story townhouse with courtesy and professionalism. They managed not to break any furniture or marr my newly painted walls. They were all a pleasure to deal with. I would reccomend them without hesitation. Although I intend never to move again <!>, if I ever did, I would use them again. Very friendly and easy to deal with.
Description of Work: local move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Robert D.
12/2013
5.0
moving companies
  + -1 more
They showed up on time ready to go. We ended up getting one more person to help because it was a bogey job than originally thought. But definitely the right call. The guys worked hard 8.5 hours straight. I don't know whati would've done without them. Alk very professional, hard working. Would absolutely recommend them.
Description of Work: Moved me within Albany.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,375

Steve O.
10/2013
5.0
moving companies
  + -1 more
We received quotes from three moving companies to handle our move. By far, Mark Drobish and the team at Don's were the most responsive, professional and cost competitive. We had some unusual items that required very special packing, care, and complex arrangements at our move-in site, and they handled everything with patience and a smile. The team that came to handle the move was experienced, friendly and trustworthy. They went out of their way to smooth what can often be a very challenging process. I strongly recommend them to others.
Description of Work: We used Don's Moving to move our furniture and belongings from upstate New York to New York City

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$18,000

Nicole B.
10/2013
5.0
moving companies
  + -1 more
Everything went well. They were early and finished quickly. They were prompt, efficient, friendly, professional, and stayed on task the whole time.
Description of Work: I hired them to move my furniture within my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$315

Lisa H.
09/2013
5.0
moving companies
  + -1 more
This is the third time I have used Don's Moving company. They charge a flat hourly rate, send a truck with 3 guys and they get the job done efficiently. I usually have all my own stuff boxed and ready to go. The guys are friendly and I have had the same crew each time, I like that consistency. They are always punctual and I belive they have the best rpice in the area. Do make sure to give them as much notice as possible and as much information about where you are moving from/to.
Description of Work: Providers did a local move for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Virginia M H.
09/2013
5.0
moving companies
  + -1 more
It went well. All pieces intact---which was due to the excellent packing. Both my shipment to NJ & my sister's shipment to Maryland went smoothly. Any further questions--please don't hesitate to contact me.
Description of Work: They moved furniture from my parents home in Schroon Lake, NY to be delivered to Albany. They got me in touch w/a major moving company B&G in Florida, I believe connected with Wheaton Moving Lines who picked up our stuff and delivered half to NJ & half to MD. Don's employees did an excellent job packing some very fragile & sentimental pieces (I.e. 2 china closets, cedar chest, marble top table, paintings) in addition to numerous other pieces. My dad had refinished many of these pieces. Liz, the Manager was great about answering all my questions on line & negotiating with the larger company to give us a fair deal, since the overall cost was almost $2900 plus helping us to decide as to insurance coverage. I was there while her employees packed our stuff. They were organized, careful, exceptional packing as well as being very courteous. I would highly recommend the company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Eden B.
08/2013
5.0
moving companies
  + -1 more
Great Movers. On time, professional, pleasant, hardworking. Mark (our estimator) was great and gave us some tips on the pack, etc. Even lent us wardrobe boxes for hanging items at no charge! The three movers we had (Mike, Kenny and Tony) were amazing: tireless, careful with furniture, fragile items, up/down stairs endlessly with boxes on both ends of the move with a smile the whole time. Everyone was so pleasant...it really does matter what mover you use. I WOULD 100% RECOMMEND DON'S MOVING AND STORAGE. They were fantastic, reasonably priced and there were no surprises
Description of Work: Move from Catskill, NY to Freehold, NY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

EUGENIA B.
08/2013
5.0
moving companies
  + -1 more
All of my belongings came through unscathed, including very delicate drinking glasses, important framed family photos, a grandfather clock, and my nice solid wood furniture. Three gentlemen arrived at my NY home at the time and on the day that they had indicated, and did not waste a minute. They were professional, personable, and respectful. They worked quickly, but packed the items very well. At the end of the packing day, I received a phone call from the company, asking me how everything went that day. During that conversation, I was told that on the following day the men would start loading about 2:00 p.m. I explained to the person that I would have to drive to the Boston area after the loading was completed, and it was a 250 mile drive. If they didn't start loading until 2:00 p.m., I would be driving at midnight. Based on my request, they changed the schedule and told me that the truck would be at my home about 9:00 a.m. I was very happy that they could accommodate the earlier time, since they finished loading after 2:00 p.m. When they arrived with the truck to load the belongings, and walked through my residence, they indicated that the truck very well might be too small, and they wondered why they had been told to bring a smaller truck. Because of the 20 years of experience that Mike has in the moving business, he was able to fit everything into the truck. Literally, there was not one inch to spare when they closed the back of the truck. Watching Mike work to accommodate all of the belongings was truly watching him put a puzzle together - but in this case the puzzle pieces were huge pieces of furniture. The next day, they arrived at my new residence on time, unloaded my items, assembled the furniture pieces. I was happy that Angel Damien worked on all 3 days, and that Mike worked loading and delivering.
Description of Work: This was a long-distance move, from Upstate NY to a town outside of Boston. They packed all of my belongings on one day, loaded them on the second day and delivered them on the third day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sarah B.
07/2013
2.0
moving companies
  + -1 more
Mark promised me to email the quote, rather than prepare it while I waited. He double-checked my email address, and left his business card. I didn't get a quote in a few days, so I emailed him at the address on his card. No response. We'll go elsewhere, then!
Description of Work: Mark came to my house to prepare an estimate for our move. He was very friendly, wrapped up his inspection quickly.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
4.0


Joyce S.
06/2013
1.0
moving companies
  + -1 more
First I used the company "contact us" and never heard anything. Then we called and an appointment was set for 5:00. Mark cancelled 1st appointment but came at 8:00 next morning. He was polite, did a walk though and stated we would have an estimate by the end of the day. By the end of the next day we had heard nothing. We called and the office contact lady said we would have it 1st thing in the morning if not sooner. Now 2 days later I just called and said we were not interested since we still had not heard anything and it made me nervous about how a move would be handled. She said she had the estimate now but she didn't blame me and that they were very busy. When I said "I guess you don't need the business" she told me to have a nice day and hung up. I guess she doesn't realize word of mouth can be your best or worst advertisement! We contacted another company who responded immediately.
Description of Work: Came to our home after cancelling 1st appointment.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Dons Moving and Storage Inc
We appreciate your criticism. Thank you. Unfortunately Mark had a very sad family emergency that week. The folks in the office were doing their very best to cover for him. I was trying to explain this to you but you were obviously too upset to listen. I am sorry our responsiveness was substandard. Perhaps we could make this up to you in the future. Good Luck in your new home.

Mary M.
05/2013
5.0
moving companies
  + -1 more
Everything went smoothly. He arrived quickly, moved quickly and efficiently, and was very reasonable.
Description of Work: He moved items out of my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Parker S.
04/2013
5.0
moving companies
  + -1 more
The three movers showed up on the agreed upon time with a large moving van. They worked quickly and professionally safely packing our furniture and belongings. The condo building we were staying in is very nice and they were respectful to our neighbors and showed great patience and care while moving through the community hallways and elevator. They took a little longer than the estimate, but I would attribute that to the discussion I had on the phone with their management, I don't think they realized how large our condo was. I will also add, that our closing came upon us very quickly and we only had three days to schedule the move and Don's Moving was available on short notice and did excellent work.
Description of Work: I bought a new house and needed to be moved a short distance from a 6th floor condo to a single family house. The condo was a large 2 bedroom and we had 4 full rooms of furniture. We did all the packing and prepping and they loaded the truck and met us at the new house and unloaded under our direction and reassembled anything that was taken apart for the move.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,050

Kendra P.
04/2013
3.0
moving companies
  + -1 more
When they moved the furniture into our house, they moved the couch in disassembled and the process went much smoother. I did not file a claim because the damage is in a spot that is not too obvious and it seemed like they would have to completely recover the couch to make it right. I hope that they learned something from this experience and that the owner gives them an Iphone so that they can search for manufacturers instructions for moving things in the future.
Description of Work: They drove to Cambridge MA and picked up furniture from my husband's apt. We needed a mover that could do an interstate move. The Apt was only 600 sq feet and there was very little to move. They arrived promptly. The apt was on the 10th floor and an elevator had to be used. The furniture in the apt was all less than one year old. They say they have been in business since 1935 or something but they had no idea how to get an American Leather hide a bed out of the apt . There was a narrow passage due to a closet. They kept figuring that if the piece had been delivered there, they should have been able to get it out of there. They wrapped it carefully but they forced it . They tried this for almost two hours. Then I saw damage to the couch and I called the furniture dealer where we bought it to see if they could send someone experienced over to get the couch out of the apt. They could not do so on short notice but the woman who sold us the furniture told us to go to the website of the manufacturer, download the directions for taking the couch apart, and then we would be able to get it out. That is what we did and it took no time and did not require forcing it through narrow opening. They should have had enough experience to know how to approach a problem like this. or they should have stopped and not try to forced the couch through the door.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

$1,600

Susan K.
12/2012
5.0
moving companies
  + -1 more
We have moved many times with many different companies. This was the easiest one yet. Nothing was broken or damaged. The crew arrived on time and even asked permission before using our bathroom. have absolutely no hesitation recommending this company and would definitely use them again.
Description of Work: We did the packing and Dons team did the moving...boxes and furniture. We live on the 2nd and 3rd floor of an old building but there was no extra charge for stairs. 3 guys came and finished the job much quicker than we expected. We moved about an hour away and they didn't need any help finding our new place as they had already mapped everything out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Glenna B.
12/2012
1.0
moving companies
  + -1 more
I knew the approximate weight of the move from another estimate. I told Mark and explained, in detail, what I needed. He promised to email an approximate quote to me so we could decide if it was worth his while to give us a final estimate. That was the last I ever heard from him. He never emailed me...he never called. I don't call that "A" service...I call that "F." No Email Estimate Was Ever Sent!!! The response from the provider is false!
Description of Work: I called Don's because Angie's List gave them an "A." Spoke to Mark about a move from Troy to Florida, where we would be spending the winter.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Dons Moving and Storage Inc
Email estimate was sent to customer

STEPHEN M F.
12/2012
5.0
moving companies
  + -1 more
Don's crew worked efficiently as a team. They packed the first day and moved the second They followed our directions when placing furniture and boxes in the new house. They worked unstintingly until the job was done.
Description of Work: We hired Don's for a whole-house move, including full packing. Their representative gave me a firm estimate that was two-third's of a competitors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Victoria R.
11/2012
1.0
moving companies
  + -1 more
A representative of Dons Moving & Storage came to my home for an estimate. He was courteous, yet never responded with the promised estimate. I contacted the company days later, and they promised they would get back to me. They never did.
Description of Work: I contacted the company to arrange for an estimate for moving my furniture several hundred miles away. The company sent Mark, who reviewed the items to be moved and promised I would have any estimate later that day or the next.

Rating CategoryRating out of 5
responsiveness
1.0


Response from Dons Moving and Storage Inc
Email estimate was sent as requested to this member

Contact information

981 Broadway, Albany, NY 12207

www.donsmovers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Piano Movers,
Storage

FAQ

Dons Moving and Storage Inc is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Dons Moving and Storage Inc accepts the following forms of payment: MasterCard,Visa
Yes, Dons Moving and Storage Inc offers free project estimates.
No, Dons Moving and Storage Inc does not offer eco-friendly accreditations.
No, Dons Moving and Storage Inc does not offer a senior discount.
Yes, Dons Moving and Storage Inc offers emergency services.
Yes, Dons Moving and Storage Inc offers warranties.
Dons Moving and Storage Inc offers the following services: Local, Long Distance & Commerical - Moves & Storage

Contact information

981 Broadway, Albany, NY 12207

www.donsmovers.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM