COMPUTER CRISIS INC.

computer repair expert

About us

Veteran owned and operated. Over 24 years of experience. We come to your rescue right on-site or remotely. Helping you with your tech woes is our passion! Services available for home & business include: Computer Repair, PC & Mac Upgrades, WiFi & Mesh, Routers & Networking, Smart Home Devices, Cord Cutting (Splitting up your cable plan to save money), Home Media Servers, Backup Solutions (including HIPPA Compliant offerings), NAS Solutions & Service, Personal Cloud Storage Solutions (owned by you), CRISIS PREVENTION a Managed Service by COMPUTER CRISIS (Available for home owners & SMB!) Service includes your Antivirus, Patches & Update Management, Performance Maintenance & Monitoring. Give us a call today for a free phone consultation. We will treat you, your home and/or your business with respect, even wearing protective shoe cover at your residence. We'd really love to help you out!

Business highlights

25 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.086 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 51-75 of 86 reviews

Neil S.
08/2019
5.0
Responsive - he got here within an hour. Courteous - listened to the problem and provided options for correcting. Professional - no sales pitch for up-selling, just good information. Most of all, effective - work done as promised, when promised.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$449

Beth H.
08/2019
5.0
Chris was very knowledgeable about the issue with my network and fixing the links to my printer so I could scan documents the first time. There were some issues with the new high speed internet in our area. The thing I was most impressed with was Chrisâ ability to get to my repair so quickly. I heard from Chris within a few minutes of my request and his ability to fit me in the very next afternoon. For a real estate agent - speed of repairs is essential. When my internet is down my business is closed. I would highly recommend Chris and will use him again with other computer issues.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Jean S.
07/2019
5.0
Chris keeps you updated every part of repair process. Excellent customer service! Will surely ask Chris again for next tech project.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bryan S.
07/2019
5.0
perfect

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mary A.
07/2019
5.0
Chris did a wonderful job for me! I have an IMAC and he fixed all my problems! Email, browser, photos, set up a printer and went over and above with all. Also suggested that I have a backup and he had exactly what I needed. Pricing was very very fair. The work was done quickly. Customer Service that is not found in today s world. Thank you Chris for the exceptional service!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt L.
07/2019
5.0
very skilled and professional. Very happy to recommend to anyone

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$230

Brian D.
06/2019
5.0
Super friendly and knowledgeable. Incredibly fair pricing and efficient work. Cannot recommend highly enough! Thank you, Chris!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Harold M.
06/2019
5.0
Very tech savvy and knowledgeable on the subject of all things PC. Friendly service and teaches as he works.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen C.
06/2019
5.0
Chris is a magician in the computer world! Very dependable, knowledgeable, and professional. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin C.
06/2019
5.0
Computer Crisis tech. "Chris" tuned up my Apple computer in a home visit yesterday. It was a very good experience. Chris arrived on time, and was very professional and friendly. He quickly and thoroughly checked everything on my computer, and added a free anti-virus program. He did not detect any new problems. He explained in some detail what Computer Crisis services are offered, and related charges. Costs are low ,and very well worth the service and peace of mind provided. I would highly recommend Computer Crisis to anyone, especially those who have an Apple computer and prefer home service visits like I do. Try Computer Crisis--you won't be sorry! Kevin C. Malta NY.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$68

Eric T.
06/2019
5.0
Very friendly and nice and got the job done fast

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Anne L.
06/2019
5.0
This company goes above and beyond. I highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

THEREA S.
05/2019
5.0
Very professional. Prompt and same day service. I would call on them again. I

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jim D.
05/2019
5.0
Chris came and fixed all the issues I ad with both my business and personnel computers. Highly recommend using Chris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$88

Greg H.
04/2019
5.0
Fantastic customer service, Chris was great. Very knowledgable and easily able to diagnose and resolve issue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Roobert C.
04/2019
4.5
Very knowledgeable, friendly, punctual. Very pleased with all around experience.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Linda W.
03/2019
5.0
Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$220

L R.
12/2018
5.0
Excellent service, made time in schedule to provide service on a holiday weekend. Excellent assessment, practical recommendations and good follow-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna B.
12/2018
5.0
Chris is friendly, professional and knowledgeable. I felt comfortable being home alone with him. I’m so glad I found him or he found me. Chris will be my go to keep my computer running superior and yours too. That you for a job well done!!!🤓

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas M.
12/2018
5.0
Chris is a knowledgeable professional who spent the time diagnosing and solving the problems we had with our computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 1762, Albany, NY 12201

http://computercrisis.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

computer repair expert

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

COMPUTER CRISIS INC. accepts the following forms of payment: CreditCard
Yes, COMPUTER CRISIS INC. offers free project estimates.
No, COMPUTER CRISIS INC. does not offer eco-friendly accreditations.
No, COMPUTER CRISIS INC. does not offer a senior discount.
Yes, COMPUTER CRISIS INC. offers emergency services.
No, COMPUTER CRISIS INC. does not offer warranties.

Contact information

PO Box 1762, Albany, NY 12201

http://computercrisis.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed