COMPUTER CRISIS INC.

computer repair expert

About us

Veteran owned and operated. Over 24 years of experience. We come to your rescue right on-site or remotely. Helping you with your tech woes is our passion! Services available for home & business include: Computer Repair, PC & Mac Upgrades, WiFi & Mesh, Routers & Networking, Smart Home Devices, Cord Cutting (Splitting up your cable plan to save money), Home Media Servers, Backup Solutions (including HIPPA Compliant offerings), NAS Solutions & Service, Personal Cloud Storage Solutions (owned by you), CRISIS PREVENTION a Managed Service by COMPUTER CRISIS (Available for home owners & SMB!) Service includes your Antivirus, Patches & Update Management, Performance Maintenance & Monitoring. Give us a call today for a free phone consultation. We will treat you, your home and/or your business with respect, even wearing protective shoe cover at your residence. We'd really love to help you out!

Business highlights

25 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.086 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 1-25 of 86 reviews

jonathan c.
05/2023
5.0
Great experience: purchasing and installing new satellite internet connection and upgrading wireless routers. From initial response time, to ease of scheduling and arrival time. The new equipment works as promised - and installation of equipment and antenna was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,000

TERESA B.
11/2021
5.0
Chris walked me through the computer repair, since I am not good with technology that was fantastic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$60

David W.
12/2020
5.0
Chris was prompt and knowledgeable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Susan K.
10/2020
5.0
Chris was great. Called us promptly after we reached out on Home Advisor. Was on the job immediately installing Wifi and really knows his stuff. Recommending him very highly.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Joanne M.
08/2020
5.0
Chris installed my wifi and my Smart Tv. He is knowledgeable, thorough, professional and friendly. Will use him again for any other computer issues. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Suzanne W.
08/2020
5.0
The owner got back to me very quickly & fixed my computer remotely on the weekend. Excellent for the price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$50

Walter L.
08/2020
5.0
Chris was on time and delivered exceptional service. Replaced my SSD drive and downloaded essential programs with updates before he left. Pricing was reasonable, especially in light of all he was able to do in a short time. Highly recommend his services for anyone having computer problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$210

Bert P.
07/2020
5.0
Chris was on time and repaired my computer as he outlined in his quote. I would definitely use him for all my computer repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$240

Robert H.
06/2020
5.0
We needed to upgrade our wi fi network to use Zoom and similar things without dropping the connection. Chris gave us a clear, reasonable estimate based on the successive steps we could take, and he then installed a new router and repeater that seem to have solved the problem. He took the time to explain the system carefully and to note its capabilities. We will certainly contact him again if we need further help, and I'd recommend ComputerCrisis to anyone who needs this kind of work or general computer help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

Anita P.
06/2020
5.0
He was very quick to respond. He came to my home within a day. He talked to me so I could understand. I will definitely use computer crisis again

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Philip H.
06/2020
5.0
Chris did a great job in fixing and explaining where the problem was and how to fix it in the future if I should have any issues due to power failures. I would not hesitate to use him again if I need any help with my PC's and would reccomend him for anyone who is looking someone that needs computer help.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Frank W.
05/2020
5.0
Great service, very knowledgeable,helpful recommendations about security and protection. Plus locally owned same day service big plus.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rosemary C.
05/2020
5.0
I really liked Chris, he did a great job restoring my computer. Felt comfortable with him

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Marjorie T W.
05/2020
5.0
Chris (the owner) is knowledgeable and his prices are fair, much better than dealing with Best Buy! Better price, I did not have to leave my computer for 3 or 4 days, and Chris did all I needed done in 2 days. Immediate service. I MOST highly recommend Chris.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joseph S.
05/2020
5.0
Chris is an accomplished computer professional who excels in every aspect of his trade. He resolved my pc issues in a timely manner, and provided information on how to avoid similar problems in the future. Highly Recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

April R.
04/2020
5.0
Friendly and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tom M.
04/2020
5.0
Awesome results. Over the top. Very capable, very competent, very customer service oriented. Very pleased, very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Norm M.
04/2020
5.0
Extremely helpful and knowledgeable. Quality work at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

john n.
04/2020
5.0
Chris is the top of the line professional in every sense of his business. 5.0 stars are well earned . One could not make a better hire.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$234

Tom G.
04/2020
5.0
Had a storage space issue on hard drive, Chris addressed issue promptly; tried a remote repair which was unsuccessful; so he picked up and returned the laptop in the same day with repairs done and performance restored ! Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kevin B.
03/2020
5.0
Responded very quickly. Very knowlegeable, patient and courteous. Extremely satisfied with our service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan C.
03/2020
4.0
Chris responded quickly to my needs, explained all aspects of what he planned to do as well as all costs. He worked quickly and competently. I am very satisfied with his work. My computer is running much better now.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

elizabeth k.
03/2020
5.0
Very patient and courteous.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Barbara W.
02/2020
5.0
Quick, courteous and competent. Very open and honest. Price very reasonable. It was a difficult problem and Chris worked very hard to solve it. He also took on a couple of other challenges I gave to him. I will use Chris again, and recommend his services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

PO Box 1762, Albany, NY 12201

http://computercrisis.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

computer repair expert

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

COMPUTER CRISIS INC. accepts the following forms of payment: CreditCard
Yes, COMPUTER CRISIS INC. offers free project estimates.
No, COMPUTER CRISIS INC. does not offer eco-friendly accreditations.
No, COMPUTER CRISIS INC. does not offer a senior discount.
Yes, COMPUTER CRISIS INC. offers emergency services.
No, COMPUTER CRISIS INC. does not offer warranties.

Contact information

PO Box 1762, Albany, NY 12201

http://computercrisis.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed