COMPUTER CRISIS INC.

computer repair expert

About us

Veteran owned and operated. Over 24 years of experience. We come to your rescue right on-site or remotely. Helping you with your tech woes is our passion! Services available for home & business include: Computer Repair, PC & Mac Upgrades, WiFi & Mesh, Routers & Networking, Smart Home Devices, Cord Cutting (Splitting up your cable plan to save money), Home Media Servers, Backup Solutions (including HIPPA Compliant offerings), NAS Solutions & Service, Personal Cloud Storage Solutions (owned by you), CRISIS PREVENTION a Managed Service by COMPUTER CRISIS (Available for home owners & SMB!) Service includes your Antivirus, Patches & Update Management, Performance Maintenance & Monitoring. Give us a call today for a free phone consultation. We will treat you, your home and/or your business with respect, even wearing protective shoe cover at your residence. We'd really love to help you out!

Business highlights

25 years of trusted experience
Emergency Services Offered
Veteran Owned & Operated

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

5.086 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
3%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.9
responsiveness
5.0
Showing 26-50 of 86 reviews

Howard S.
02/2020
5.0
They called me right away and set a time to get the work done . Chris was on time and got right to work. Iâ m more than happy with excellent service and Professial way he gets things done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$170

Bud H.
02/2020
5.0
Chris's honesty and integrity stands above all else. Work was done before promised time and I was impressed with his business ethics. He really stands out among the best !

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$146

Robin O.
01/2020
5.0
Excellent and timely service. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Teri M.
01/2020
5.0
Don't waste time with the 'Geek Squad'.Call Chris at Computer Crisis and have your problem solved quickly and professionally!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa S.
01/2020
5.0
Great guy, very pleased with his work! Will certainly hire him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Charles Y.
12/2019
5.0
They were able to get all my data off my hard drive after it crashed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martin D.
12/2019
5.0
Chris was very professional, he did not waste time any time. The work was top knotch for this type of installation. I will and am going to recommend his service to others that need this type of work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry B.
11/2019
5.0
After messing around for a year with the horrible technical and customer support at Verizon FIOS, I finally hired Chris to come out and now I have the speed I have been paying for. Chris very quickly spotted that the Verizon installer had plugged the wire from the modem into the wrong place and installed Wifi on the wrong network. Now that I have speed, I can use it to try to get Verizon to reimburse the months of S...L...O...W...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lori G.
11/2019
5.0
Was able to do a fix for us that we have had 3 different companies try and fail. Took us 8 years but are finally working - he did what others say was impossible!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul K.
11/2019
5.0
Chris is a pro. Precise, organized and efficient. He explained every step. Worth every penny.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

brian l.
10/2019
5.0
Chris is a wealth of knowledge. He diagnosed our problem over the phone, arrived on time, and completed the job in exactly the amount of time he predicted at the price he quoted. We are delighted with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,075

Nansi F.
10/2019
5.0
Ditto to the reviews of William S, Maria L, Paul T. and Royal M. Chris did all that plus was successful in locating a phantom router that was interfering with and slowing my internet access. He did that during his downtime waiting for downloads to install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$370

William S.
10/2019
5.0
Chris went above and beyond to ensure our business computer system was up and running on time. We were treated as if we were his only customer. I highly recommend him for your IT needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maria L.
10/2019
5.0
Owner of service called me and was exact. He was very clear he gave thorough explanation of whAt he can and what he. Will dio. He answered alll my qjueations. his rate was fair.,

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul T.
09/2019
5.0
Chris is knowable and efficient. Backs up his contract.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Royal M.
09/2019
5.0
Chris contacted us almost immediately. We made an appointment and he arrived on time and had all of his tools and computer supplies/parts with him. He also had shoe covers in his hand when he arrived. Extra points for that!!! He is extremely bright, knowledgeable, engaging, thorough, efficient.....truly a dynamo. We will continue this new business relationship with him and readily recommend him. It was a pleasure working with him and lots of fun as well. Sandy & Royal Meader

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$358

Barry K.
09/2019
5.0
Chris took his time to explain and was there to follow up

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lee M.
09/2019
5.0
Chris was great! On time, thoughtful, and knowledgable. He quickly identified the problem and fixed it. I had two other devices that needed help and they were not part of the original service call but he handled all with ease. I highly recommend Computer Crisis

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen W.
08/2019
5.0
Itâ s was a pleasure to work with Chris he did a excellent job it a short time. Was on time and fixed the problem in a very short time. I would highly recommended his services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Richard H.
08/2019
5.0
Chris was very prompt in contacting me and keeping our scheduled appointment. He was very knowledgeable but personable and took adequate time to address my need at a very fair price. Will do business again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$40

Mary A.
08/2019
5.0
Chris was on time and prompt He knew exactly what to do to solve the problem. He spoke in understandable words so that a non computer person could understand. I recommend him highly l will certainly call him when next computer challenge crops up. he gets an A plus from me: Computer Crisis is terrific!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

budd s.
08/2019
3.5
good job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Lawrence D.
08/2019
5.0
Great personality, very knowledgeable, fixed our problem immediately and pointed out potential probs to look for in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Water R.
08/2019
5.0
Chris was called me back with in 10 minutes. He troubleshot and corrected all my devices as advertised. He was punctual, professional and very knowledgeable. Great customer services and would highly recommend this company to anyone for their computer needs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$180

Contact information

PO Box 1762, Albany, NY 12201

http://computercrisis.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed

Service Categories

computer repair expert

FAQ

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Sunday: Closed

COMPUTER CRISIS INC. accepts the following forms of payment: CreditCard
Yes, COMPUTER CRISIS INC. offers free project estimates.
No, COMPUTER CRISIS INC. does not offer eco-friendly accreditations.
No, COMPUTER CRISIS INC. does not offer a senior discount.
Yes, COMPUTER CRISIS INC. offers emergency services.
No, COMPUTER CRISIS INC. does not offer warranties.

Contact information

PO Box 1762, Albany, NY 12201

http://computercrisis.com/

Service hours

Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed