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Jet Plumbing Heating & Drain Services

Plumbing, Water Heaters, Drain Cleaning,

About us

We specialize in service, repairs and remodels for your plumbing, waste, HVAC and underground utility services in commercial and residential applications. Free estimates happily given upon request. Senior and military discounts. Additional DBA - Jet Services Inc.

Business highlights

55 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing, faucets, toilets, garbage disposals, water heaters, sewer line repair and replacement, pipe thawing, water filters, manometer, backflow testing, remodeling, additions, regular maintenance, heating & air conditioning.

Services we don't offer

Appliance repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.481 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
9%
3
2%
2
4%
1
9%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 26-50 of 81 reviews

Robert K.
12/2013
5.0
plumbing
  + -1 more
I hired JET to winterize my house by disconnecting the house from the well, draining down the interior piping and installing anti-freeze in all the drain traps. They were very professional, showed up for the appointment when promised and completed their work within 2 1/2 hours. I would definitely use them again, as well as recommend them to others.
Description of Work: I used Jet Plumbing Heating & Drain Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Bonnie N.
10/2013
5.0
plumbing, septic tank
  + 0 more
We had a leach system failure where water was coming up out of the ground at the end of a 60 foot pipe that ran out into our horse arena. We called Jet Plumbing and they came out and determined that we were having a leach system failure and that we needed to have a new trench and pipe installed. Jet Plumbing contacted the County and found out the requirements for installing a new leach system in our area. They also drew the necessary map and submitted it to the County for approval. Then, they came out with the necessary equipment and took 4 days to dig a new trench according to the specifications they had mapped out and installed the new pipe, rocks and other applicable parts to ensure the leach system would function properly. They disconnected the old leach pipe from our septic tank and connected the new pipe. Lastly, this was inspected and approved by the Health Inspector. After installing the new leach system, Jet Plumbing took all the extra dirt from digging the trench and spread it out all over the arena, which saved us money because the dirt did not have to be hauled away and the arena looks better than it has looked in years. All of the employees were very polite and made sure they closed all gates upon leaving our property and left everything in it's proper place. Very grateful to Jet Plumbing for all of their hard work!
Description of Work: Dug a new trench and installed the pipe, etc. for a new leach system. They disconnected the old leach pipe and connected the new pipe to our septic tank so it would function properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Erik J.
10/2013
5.0
drain cleaning
  + -1 more
They have done work before. The guy Jody is very helpful he tells me what the problem is and shows me how to correct the problem long term.
Description of Work: They did a sewer clean out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Thomas R.
10/2013
5.0
plumbing
  + -1 more
The appointment availability was excellent. They even called that morning to see if I wanted them earlier than expected due to a cancellation, which worked out great. Kevin was prompt, professional and explained what was needed and why.
Description of Work: Replaced the hose bib for my leaking front yard faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Rosanne K.
08/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
I am covered by a home warranty insurance plan - and once the power was corrected to code, Jet was contracted to provide the service. Bill Garlick came out and surveyed the situation and went over and above to replace the unit through OHRP. They did not replace the entire unit, but ordered replacment parts instead. There was a 3 to 5 day wait after that was odered and I had already gone through 2 weeks without Air Conditioning. The part came in after 4 days and they came right over to install the parts. I again had air. In my opinion, that was some very good customer service. This was occurring during the hottest month here. Very professional and skilled.
Description of Work: Installed a new condensor in my air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Sandra B.
06/2013
5.0
plumbing
  + -1 more
Garbage disposal back up, spewing black oily smelly water into sink. My home warranty would not send someone out until the next day. Called Jet, just because I saw their truck the other day and the phone was answered immediately (it was after 6 pm when I called.) It did take the plumber over an hour to arrive and he was apologetic it took so long for him to arrive. He was 1/2 away finishing up another job. He was extremely professional, told me what had happened, thoroughly cleaned the plumbing, checked it, explained to me while he was fixing and testing what he was doing so if it happened again, I could fix it myself without having to call. He cleaned up after himself and even kept his shirt tucked down! :-) It was expensive but it was also an after hours call. I found it refreshing to find a company that would educate the customer so that the customer could make the next repair by him/her self. Disposal has been working great ever since. I would definitely use the company again.
Description of Work: fix garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$120

dana H.
05/2013
5.0
plumbing
  + -1 more
They are really great. I like their availability and the service people are really great. You didn't feel like you were getting gouged. They weren't trying to add more to your issues.
Description of Work: I use the plumbing services of Jet Plumbing Heating & Drain Services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joseph S.
04/2013
5.0
drain cleaning
  + -1 more
Very well, run a snake and camera down the main drain.
Description of Work: They unclogged a downstairs water closet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Brian H.
03/2013
5.0
plumbing
  + -1 more
Showed up on time, with new garbage disposal. Easy to work with. Would recommend strongly. Thanks Jet!
Description of Work: Remove and replace garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Donnamarie M.
03/2013
5.0
plumbing
  + -1 more
This was my first experience with Jet Plumbing and it was great. I was a little apprehensive after reading some of the reviews, so I called a good friend for a recommendation, and she recommended Jet Plumbing. I called at 8:00am on Tuesday, March 12th and spoke with Mindy (apologies if I incorrectly remembered name). I told her my plumbing issues and asked if there was any way that someone could come out either that Wednesday, Thursday or Friday. She immediately found me a spot and told me that Jody would be out on Thursday between the hours of 1:00pm - 3:00pm and that I would be receiving a call beforehand to let me know that he was on his way. On Thursday at 2:25pm, I received a call from Dee at Jet Plumbing to let me know that Jody was on his way. Less than 15 minutes later Jody was there. I showed him the toilet that needed the line replaced and explained about the issue with the washing machine. He immediately went to look at the sewer drain and showed me that there was water and explained that meant that there was a blockage possibly from tree roots. Jody explained everything that he was doing and answered all of my questions. After that was completed, he replaced the broken toilet flex. All of this took less than 30 minutes. After Jody left, I called Jet and spoke to Dee, to let her know what a great job Jody did and she assured me that she would let his supervisor know. I would use Jet Plumbing again in a heartbeat!
Description of Work: Had a major and a minor plumbing issue. Major--when using washing machine, water would back up into shower. Minor--line connecting water shut off valve to toilet tank broke and needed to be replaced. Jody the plumber found sewer plugged and ran sewer with cutter and cleaned it out to city sewer to clear. Sewer line was tested and was flowing well when Jody finished. Plumber also replaced toilet flex.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

Dilys Paul C.
02/2013
1.0
plumbing
  + -1 more
Jet Plumbing Heating & Drain Services is a sketchy. The workers were real unprofessional and terrible. They came to our house four or five times and the last time, we said no more. I just don't trust them.
Description of Work: They put in a water heater for us.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$700

Chris M.
01/2013
4.0
plumbing
  + -1 more
I had 2 other plumbers not be able to fix this problem. I called Jet, gentleman came out and had the problem fixed in less than 30 minutes and no problems since. I called them again within 6 months, he fixed my leak and gave me some good advise for a bigger problem that he saw, that I was unaware of.
Description of Work: Effecient, friendly, on time and honest
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Linda B.
01/2013
1.0
plumbing, water heater repair
  + 0 more
I thought I was supposed to get a free estimate, but then they told me they didn't do that any more. That was my first clue that I shouldn't have had them do the work. He was here almost all day doing the work, so it dragged on. I would not use them again. I thought the leak was fixed, but the next day the leak was back.
Description of Work: Called for an outside leak. They recommended a new water heater. They installed the new water heater, but never fixed the leak.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$1,000

Response from Jet Plumbing Heating & Drain Services
Member, I am sincerely sorry that you had a bad experience with our company. I assure you that we go above and beyond in making sure that what we do is fair and correct. But unfortunately I cannot find any indication that you ever contacted us with a concern regarding the work. As far as the free estimate, we certainly do do free estimates and always will. I believe that because you called this in as a service call and not an estimate, we dispatched a technician and not an estimator. Service techs are required to collect for time of service provided where as estimators are not.

Karen L.
12/2012
5.0
plumbing
  + -1 more
Tim of Jet Plumbing arrived on time and immediately got to work. He was punctual, efficient, professional, skilled, and friendly. His work was excellent, top quality. I admit to being rather compulsive-obsessive and a bit of a perfectionist, so for me to compliment Tim's work is high praise, indeed. We were quite pleased with the service we got from Jet Plumbing. We unequivocally recommend Jet Plumbing (and especially Tim) and will most certainly hire them to address any plumbing needs we have in the future.
Description of Work: Various plumbing issues with our newly purchased house including repair of leaky faucets, replacement of three outside faucets, and replacement of the kitchen sink, faucet, and garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alison Y.
11/2012
3.0
plumbing
  + -1 more
he came.he saw, and I couldn't afford to have anything to fix the issue.
Description of Work: The plumbing technician showed up promptly and diagnosed the problem and/ or potential problems. However, I was charged $150. for him to show up and look. It didn't require any special crawling or dirty work. I may be out of touch with plumbing pricing, but it sure seems spendy for a quick look-see. I can't imagine how much it would cost to actually get work done.

Rating CategoryRating out of 5
value
2.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$150

Response from Jet Plumbing Heating & Drain Services
This is more of a common occurance. From time to time we are called out to investigate, trouble shoot, locate and estimate problems under the pretense that the work is to be done. As this is not called in as an estimate we send a service technician, not an estimator, who spends 1.5 hours on site to properly diagnosis the problems. When numerous problems were found and a price is given, the customer choose not to have the work done. We cheerfully provide free estimates when asked. But no company can afford to send out their revenue generating service technicians at no charge. Please be sure to ask for an estimator when you need an estimate, regardless of which company you choose.

Loma K.
11/2012
5.0
plumbing
  + -1 more
Great job..expert techs...punctual..integrity..
Description of Work: We just moved here to the area. We did not know who to choose, so we used the phonebook. Plumbng probem that took the router to unblock.. A few weeks later the problem resumed. So, they had to have the camera put down,very pricey, but we had to do it. We resolved the problem. We were in touch with the building inspector and they paid the bill for us. Thank you for your fast service and your professionalism and on being on time...One more thing before I go...you answer your phones personally and no voicemail...Thank you..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Darryl C.
08/2012
5.0
plumbing
  + -1 more
We had been dealing with a leaking main toilet valve since moving in to our 1950s home. After attempting DIY projects with no success, we finally caved and called Jet Plumbing. I called at 3pm, the service man was out before 4pm. He was professional, very friendly and at my request explained to me what was wrong and what needed to be done. It was the best $80 I've spent since moving in to this house! I would highly recommend them.
Description of Work: Replacement of main toilet valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Rachel C.
07/2012
5.0
plumbing
  + -1 more
We had a pipe that was actively leaking outside of out house by the sprinkler system. They came out within 2 hours of my call. By the end of the day, the problem was fixed and they had returned the landscaping to looking normal like nothing happened. I was very impressed with their knowledge, promptness and professionalism.
Description of Work: Replaced a pipe that had burst outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

GD J.
06/2012
5.0
plumbing
  + -1 more
We have been using them probably for about 15 years. They are very punctual, and always have someone out on time. Their price is in line.
Description of Work: We use Jet Plumbing, Heating & Drain Services for plumbing. They recently repaired a toilet in the bathroom that we had a problem with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Mark A.
05/2012
2.0
drain cleaning
  + -1 more
Two visits and they did not fix the problem. Roto guys were friendly.They sure wanted to sell me a $10,000 new main drain on both visits. I rented some equipment from home depot and fixed it myself. I would not recommend this company at allm.
Description of Work: Two visits and they did not fix the problem. Roto guys were friendly.Rooter my main up stairs and down in the basement. next day same problem. Basement drain still clogged.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$700

John H.
04/2012
5.0
water heater repair
  + -1 more
Skip the installer walked me through the process and we worked out all the options before he started working. Once he was done the area was clean. My family has been very happy with the new hot water heater.
Description of Work: Hot water heater replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,015

Julie M.
03/2012
5.0
plumbing, water heater repair
  + 0 more
Both experiences were very good. They were very responsive, and professional. I haven’t received their bill yet. Their prices are a little high, but they’re not bad. I would use them again.
Description of Work: I’ve used Jet Plumbing, Heating & Drain Services. Fred Groves, our general contractor, used this company to do some plumbing work for us when we remodeled our bathroom and kitchen. They put in a water heater under my sink. They also put in a tank-less hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Julie M.
03/2012
5.0
plumbing
  + -1 more
First asked Bill about the problem of having to draw water for a very long time before it was hot. I inquired about solutions and specifically mentioned a small water heater in a close-to-the-sink location. He agreed that could be a good solution and we set up an appointment to have the work completed. We had to wait a couple of weeks as Bill was having surgery, but upon recovery he showed up as scheduled and completed the job well. The pull-out trash container and the pull-out drawer for storage of cleaning supplies etc. were left in place and the water heater installed so that everything is still convenient for use.
Description of Work: Jet Plumbing (Bill) installed a 6 gal. water heater under the kitchen sink so that I do not have to wait f o r e v e r for the hot water to come from the tankless water heater some distance away. The dishwasher also draws from this tank first and then the tankless heater. He was very careful to install the heater so that other items in the under-the-sink-space could remain in place. He cleaned up before he left and was professional in every way. The price is approximate and includes the water heater. We have not yet been billed for the exact amount.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Leigh M.
03/2012
5.0
water heater repair
  + -1 more
They were very good. I am very happy with the work. They completed the job for less than the original quote. I will use them again in the future.
Description of Work: They installed a water heater and external faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,056

Tina R.
03/2012
1.0
plumbing, water heater repair
  + 0 more
not very well. told us we needed a new pump, not sure if we really did. we have the same problem, after paying $422 and now they want to charge us to come out and look.
Description of Work: installed a recirculating pump. over charged us by about $125. not very customer friendly.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$422

Contact information

1553 Hymer Ave, Sparks, NV 89431

www.jetplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Heating and Air Conditioning,
Wells and Pumps,
Fireplaces,
Septic Systems,
Heating Oil,
Sewer Cleaning,
Kitchen and Bath Remodeling

FAQ

Jet Plumbing Heating & Drain Services is currently rated 4.5 overall out of 5.

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Jet Plumbing Heating & Drain Services accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Jet Plumbing Heating & Drain Services offers free project estimates.
Yes, Jet Plumbing Heating & Drain Services offers eco-friendly accreditations.
No, Jet Plumbing Heating & Drain Services does not offer a senior discount.
Yes, Jet Plumbing Heating & Drain Services offers emergency services.
Yes, Jet Plumbing Heating & Drain Services offers warranties.
Jet Plumbing Heating & Drain Services offers the following services: Plumbing, faucets, toilets, garbage disposals, water heaters, sewer line repair and replacement, pipe thawing, water filters, manometer, backflow testing, remodeling, additions, regular maintenance, heating & air conditioning.
Appliance repair.

Contact information

1553 Hymer Ave, Sparks, NV 89431

www.jetplumbing.com

Service hours

Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM