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Five Step Carpet Care

Carpet Cleaning, Floor Cleaning and Waxing, Upholstery Cleaning,

About us

I specialize in detailed and thorough carpet and upholstery cleaning. The “FIVE STEP” system: 1. Uses a powerful vacuum to remove all dirt from your carpets (we use a crevice tool around the baseboard and all furniture). 2. We gently spray your carpets with our “FIVE STEP” solution that is non-toxic, colorless, odorless, biodegradable, hypo-allergenic, and contains no bleach, enzymes or soap. 3. Our rotary activator lifts the embedded soil from your carpets. 4. Our special 100% cotton pads remove the remaining soil from your carpet. 5. Finally, we hand groom and fluff your carpet pile. Your carpets will be dry in about 3 hours. As the owner of the company, I will always be on the job. My work is 100% guaranteed. My goal is to keep your world clean and green.

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, upholstery cleaning, area rug cleaning, tile cleaning, grout sealing, concrete cleaning and sealing, RV cleaning, using non-toxic chemicals, green seal approved, quick drying, green, environmentally safe,

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
CreditCard
PayPal

Photos of past projects

Reviews

4.965 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
5%
3
2%
2
2%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 51-65 of 65 reviews

Vicki R.
08/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: 5 Step cleaned our carpets. Absolutely the best carpet cleaning we've had done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Patricia E.
06/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brittany L.
03/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Gayle C.
12/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raylene J.
10/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: My overall experience was amazingly easy, affordable, and very satisfactory. We started ten minutes early and my carpets look terrific! I will definitely be calling for future carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$214

Joseph G.
09/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great Service

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Steven W.
09/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Elaine D.
07/2014
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Chris E.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: My sister purchased a big deal for $79 Carpet Cleaning, Deodorizing, and Protection for Three Rooms. I think the service was good.
Rating CategoryRating out of 5
Yes, I recommend this pro

Eileen H.
06/2014
4.0
carpet cleaners, upholstery cleaning
  + 0 more
unknown
Description of Work: I bought a deal for my mother for Mother's Day. She has her carpets cleaned once a year, we thought this would be a good gift. We moved everything off the floor for her so that the area would be clear for the carpet cleaner. When he got there she asked him to clean behind the couch, he said he would but he'd have to charge her $50.00. My mother is 78 years old. Of all of the carpet cleaners any of us have used, scooting out a couch has never been an added charge. My mother said that the carpets looked very good when he was finished. If you are offering a deal for purchase, all of the job restrictions should be listed. This $79.00 offer actually cost $129.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$79

JOANNA L D.
06/2014
5.0
unknown
Description of Work: THEY SHOWED UP ON TIME DID A GOOD JOB WILL USE THEM AGAIN

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Dixie S.
06/2014
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: Tha many me a great cup of coffice

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Jan T.
06/2014
5.0
carpet cleaners
  + -1 more
Very nice'
Description of Work: Did all rooms thoroughly and added carpet strips to the vinyl and tile areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Gilberte D.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: cleaned wall to wall carpets in three rooms, cleaned two area rugs, cleaned couch. I am satisfied with the service and the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lori T.
03/2014
5.0
carpet cleaners
  + -1 more
He did great job.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80
    • 1
    • 2
    • 3(current)

Contact information

5595 High Rock Way, Sparks, NV 89431

www.fivestep-carpetcare.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Water & Smoke Damage

FAQ

Five Step Carpet Care is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Five Step Carpet Care accepts the following forms of payment: Check,CreditCard,PayPal
Yes, Five Step Carpet Care offers free project estimates.
Yes, Five Step Carpet Care offers eco-friendly accreditations.
No, Five Step Carpet Care does not offer a senior discount.
Yes, Five Step Carpet Care offers emergency services.
Yes, Five Step Carpet Care offers warranties.
Five Step Carpet Care offers the following services: Carpet cleaning, upholstery cleaning, area rug cleaning, tile cleaning, grout sealing, concrete cleaning and sealing, RV cleaning, using non-toxic chemicals, green seal approved, quick drying, green, environmentally safe,

Contact information

5595 High Rock Way, Sparks, NV 89431

www.fivestep-carpetcare.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM