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Scrub Brothers Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

At Scrub Bros Carpet Cleaning, professionalism is our key word and we have our finger on all the latest developments in cleaning technology to provide a perfect job and the best of service. We are the place to call for professional carpet cleaning, upholstery cleaning, general furniture cleaning, rug cleaning and tile and grout cleaning. We arrive at your home with our super powerful truck mounted extraction cleaner. We guarantee that you will be truly amazed, not just by the quality of our cleaning, but also by how simple and straightforward your cleaning job went and how quickly! In no time you will be sitting with your feet up drinking a cup of coffee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Carpet and Upholstery Cleaning and Deodorizing, Tile & Grout Cleaning, Water Damage and Restoration, Residential & Commercial.

Services we don't offer

Air Duct Cleaning, Mattress cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9180 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 51-75 of 180 reviews

Mitzi M.
02/2015
5.0
carpet cleaners
  + -1 more
They were able to get several stains out of our carpets and did it without me having to direct them. The service man was running late and called to let me know. Did a great job.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Allan Marjorie A.
02/2015
5.0
carpet cleaners
  + -1 more
My two dogs got into a fight in our family room (over treats and vet visit) and before they could be separated there was blood all over our white carpet. It looked like one of those crime scenes you often see on television. We figured the only solution would be to replace the carpet. I called Scrub Bros and Pierre, the owner thought he might be able to clean the carpet. When he arrived and looked at the carpet he said ?this one is going to be tough?. He went to work and after he had finished, the carpet looked great. However, Pierre told us the stains might come back and to call him if they did return. As the carpet dried, the stains did return, but not with the same intensity. Pierre returned a couple of days later and treated the stains again and 99% of stains were gone. Pierre returned a third time to treat remaining stains. We now have a carpet that is 100% white. Pierre never complained about the extra service trips. He was a pleasant person to work with and I will recommend Scrub Bros 110%. They will be our carpet cleaners from now on. One thing that saved us was that we didn?t try to remove stains prior to calling Scrub Bros. That could have ?set? the stains.
Description of Work: Cleaned blood stains from white carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Bonnie M.
01/2015
5.0
carpet cleaners
  + -1 more
First of all...selected this company as they were #1 on Angies with excellent ratings. From start to finish it took approx. 35 minutes or a bit less....1 storey house. No stains to attack. We have 2 cats but vacuum very frequently. Kept furniture off carpeting overnight as drying took longer than we expected although we could walk on it if necessary. Drying time longer probably because of time of year and we can't open windows, although we set our furnace higher than usual and kept fan on for a # of hours. Day later...carpet looks good and we would definitely use them again. Also...Joe I believe it was...gave us a bottle of carpet stain cleaner and hints on how to use it. We are happy with the experience.
Description of Work: cleaned short-shagged type carpeting in smaller livingroom/dining area and masterbedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janeen K.
01/2015
5.0
carpet cleaners
  + -1 more
Excellent. Prompt, knew carpets, did a efficient job on all areas.
Description of Work: Scrub brothers cleaned 2 bedroom and office carpets, plus a area rug in the family room. They also returned a second time and cleaned the family room couch and chairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kimberly E.
12/2014
5.0
carpet cleaners
  + -1 more
Very professional, courteous and proficient we are customers for life.
Description of Work: They cleaned the floors of our entire house: 4 carpeted rooms and tile/grout hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$381

Michael R.
12/2014
5.0
carpet cleaners
  + -1 more
Was available early and did a great job. Took about an hour (no furniture to move) and the carpets look great.
Description of Work: Cleaned living room, dining room and hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Priscilla P.
11/2014
5.0
carpet cleaners
  + -1 more
Fantastic, he was able to come a little early but called first, I thought that was great, sometimes an early arrival is not good, it worked for me this day. Pierre knows what he is doing, he is polite and personable. I will use him in the future.
Description of Work: Cleaned my carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Anna G.
10/2014
5.0
carpet cleaners
  + -1 more
Service was INCREDIBLE! Pierre is so nice and professional. He was able to accommodate my last-minute schedule changes, and did an excellent job cleaning my carpets. I highly recommend Scrub Brothers! What a value!!
Description of Work: Steam cleaned carpet and pet deodorization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

SUSAN & RICH E.
10/2014
5.0
carpet cleaners
  + -1 more
He was scheduled Thursday afternoon. Pierre called today (Wednesday) to see if it would be convienient if he came over today at 3pm. It was and the work was done professionally.
Description of Work: Cleaned whole upstairs of 3 BR home, stairs, and large living room. Completed the job pretty closely to what was quoted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Alan H.
10/2014
5.0
carpet cleaners
  + -1 more
Their response was well beyond what might be expected.
Description of Work: We called them about cleaning a carpet with very deep stains. They came out and looked at the problem very quickly. They couldn't do it but recommended a competitor. Then followed up the next day to confirm the work was done.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

William W.
10/2014
5.0
carpet cleaners
  + -1 more
Joe arrived right on time. He was very professional, answered our questions fully and and was completely finished in one hour. We still can't believe how nice our carpets look. This is so much more convenient than renting a machine or using our Kirby and hoping for the best. We will certainly call on the Scrub Brothers again and have already recommended them to our friends and neighbors.
Description of Work: Cleaned carpets in dining room, living room, hallway and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Karie E.
09/2014
5.0
air duct cleaning, carpet cleaners
  + 0 more
Joe was extremely professional, on time and efficient. We have used other carpet cleaners and done it ourselves, and Scrub Brother's delivered the best results. He pre treated pet stains and got up all the spots. We will definitely call Joe in the future and will recommend him to family and friends. We used the coupon but got the pet stains pre treated.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

E B.
08/2014
5.0
carpet cleaners
  + -1 more
Joe was polite and professional, discussing with me all of the pros and cons for stain removal and work in our home. He listened to what I wanted and was respectful. He never once tried to push a service on me that I didn't want and he did make sensible recommendations. He did an outstanding job - it feels wonderful to have my son's trail of spilled apple juice gone! I will definitely use him again.
Description of Work: Steam cleaned the carpet in the entirety of the house, including the stairs and the rugs, focusing on pet stains as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Patricia E.
08/2014
5.0
carpet cleaners
  + -1 more
They cleaned quickly and well a pet stain on my stairs. Very responsive and nice to work with.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Tina S.
08/2014
5.0
carpet cleaners
  + -1 more
He treated the stains and gave us a full explanation of how the spot remover worked. He explained the differences in our two types of carpet. He simply did a great job?we will recommend and use them again!
Description of Work: Joe did a great job of cleaning the carpet in our home about 1200 sq feet, two types of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Cari H.
08/2014
5.0
carpet cleaners
  + -1 more
Great guy. I will be using him again in the future. The carpet turned out great and the next time he comes back, he said he would try a couple more things on some trouble spots.
Description of Work: Cleaned all of the carpets in our home. Used the Angies List coupon and had him do a couple of other small areas.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Carol T.
07/2014
5.0
carpet cleaners
  + -1 more
Excellent service and friendly. Was on time. Carpets look great and they were really dirty. Would recommend them and use them again.
Description of Work: Cleaned carpets, stairway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Rosemary J S.
07/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
It went great. The work was completed quickly and thoroughly.
Description of Work: Cleaned carpet in living room and 2 bedrooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Janet S.
06/2014
5.0
carpet cleaners
  + -1 more
I will highly recommend Pierre and his company. He was very professional. His work was excellent! I hadn't cleaned my carpets in two years and it showed. When he was finished ...they looked brand new once again. I will definitely use this company for many years to come. Very satisfied with the work done.
Description of Work: Used the the first time coupon. 5 rooms for $105.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Leonard S.
06/2014
5.0
carpet cleaners
  + -1 more
It was an Angie's List Big Deal that I purchased. It was excellent and I was very impressed. Some of the areas were kind of dirty. It was a new carpet that was 2 years old. He said I need to do it every year which I will do. He got it clean and it smelled nice. I will use them again next year.
Description of Work: I used Scrub Brothers Carpet & Upholstery Cleaning to clean the carpet. They did spot cleaning and deodorizing along with the cleaning of the areas I wanted cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Suzanne R.
05/2014
5.0
carpet cleaners
  + -1 more
My carpets had not been cleaned for over a year and a half . Pierre came in and cleaned them to where they looked almost brand new again. He was a few minutes late, but called to inform me of his tardiness well in advance of his arrival. He removed stains from two dogs, a cat and my son's greasy boots; not to mention a huge stain from a broken water heater. He was very professional, did the job quickly, and was much less expensive than most all of the previous carpet cleaners I have used in the past. I would truly recommend Scrub Brothers to anyone and will be contacting them again in the fall.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Susan M.
04/2014
5.0
carpet cleaners
  + -1 more
Beautifully -- on time, carpet looks like new!
Description of Work: Cleaned carpet in living room, dining room and hallway

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Megan D.
04/2014
5.0
carpet cleaners
  + -1 more
They were quick, efficient, polite and friendly and gave a great deal. I would recommend these guys in a heartbeat and will happily use them again in future.
Description of Work: Cleaned several carpeted areas

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Rangal Y.
03/2014
5.0
carpet cleaners
  + -1 more
My phone message requesting the service was returned quickly. When he realized he was running late on the previous job he called to inform me and arrived at his adjusted time. He cleaned the entire house (1500 sq ft) in an hour and gave me the Angie's list discount even though I forgot to print out the coupon. No fuss, no muss.
Description of Work: Shampooed the carpets in my new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Sandra M.
03/2014
5.0
carpet cleaners
  + -1 more
Joe called ahead saying that he was ahead of schedule and could he come. He arrived and went right to work. He did the great room (considered 2 rooms), the hall and master bath area for a discounted $105.00. He took about and hour and a half. He worked with me on heavy furniture that needed to be moved. I was able to walk on the carpet right away. He advised moving the rest of the furniture back in the next morning. The result was excellent. I would use them again.
Description of Work: Cleaned 5 rooms of carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Contact information

59 Damonte Rnch Pkwy Ste B PMB 174, Reno, NV 89521

scrubbroscarpetcleaning.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Scrub Brothers Carpet & Upholstery Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Scrub Brothers Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Scrub Brothers Carpet & Upholstery Cleaning does not offer free project estimates.
Yes, Scrub Brothers Carpet & Upholstery Cleaning offers eco-friendly accreditations.
No, Scrub Brothers Carpet & Upholstery Cleaning does not offer a senior discount.
Yes, Scrub Brothers Carpet & Upholstery Cleaning offers emergency services.
No, Scrub Brothers Carpet & Upholstery Cleaning does not offer warranties.
Scrub Brothers Carpet & Upholstery Cleaning offers the following services: Carpet and Upholstery Cleaning and Deodorizing, Tile & Grout Cleaning, Water Damage and Restoration, Residential & Commercial.
Air Duct Cleaning, Mattress cleaning.

Contact information

59 Damonte Rnch Pkwy Ste B PMB 174, Reno, NV 89521

scrubbroscarpetcleaning.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM