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Scrub Brothers Carpet & Upholstery Cleaning

Carpet Cleaning, Upholstery Cleaning, Air Duct Cleaning,

About us

At Scrub Bros Carpet Cleaning, professionalism is our key word and we have our finger on all the latest developments in cleaning technology to provide a perfect job and the best of service. We are the place to call for professional carpet cleaning, upholstery cleaning, general furniture cleaning, rug cleaning and tile and grout cleaning. We arrive at your home with our super powerful truck mounted extraction cleaner. We guarantee that you will be truly amazed, not just by the quality of our cleaning, but also by how simple and straightforward your cleaning job went and how quickly! In no time you will be sitting with your feet up drinking a cup of coffee.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Carpet and Upholstery Cleaning and Deodorizing, Tile & Grout Cleaning, Water Damage and Restoration, Residential & Commercial.

Services we don't offer

Air Duct Cleaning, Mattress cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9180 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
5%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
4.9
punctuality
5.0
Showing 101-125 of 180 reviews

Wayne P.
01/2021
5.0
carpet cleaners, ceramic tile
  + 0 more
Very well.
Description of Work: Carpet and tile floor cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Burnell R.
10/2017
5.0
carpet cleaners
  + -1 more
very SATISFIED.
Description of Work: angie special: three small rooms for $85.00. I had him do only large master bedroom: he charged 'his minimum charge" of $75.00. VERY FAIR.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tommie G.
08/2017
5.0
carpet cleaners
  + -1 more
Excellent!. Joe was the Best!
Description of Work: Carpet cleaning for a move out. Joe did the best job. I hired Evergreen a couple of years ago. Scrub bros charged less and did a far more excellent job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Betty R.
08/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Susan H.
07/2017
5.0
carpet cleaners
  + -1 more
Great job, nice people
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Rick B.
02/2013
5.0
carpet cleaners
  + -1 more
This was the second time we've had Scrub Bros (Pierre/Joe) here and both times we were very impressed with the outcome. He's always on time, friendly, yet very professional. Our carpets have seen better days and should really be replaced, but every time we have Scrub Bros here, we know we can hold off for at least another 6 months. We will most certainly keep using Scrub Bros in the future!
Description of Work: We had our normal, basic carpet cleaning done which we've had performed by numerous carpet cleaning businesses around the area. We generally just have the open and walkway areas cleaned as those are the areas that need it the most. Pierre/Joe came in and pretreated the worst areas of the carpet, then cleaned all the areas we needed. Afterwards, he raked them and gave instructions on how to proceed until they dried. The first visit he even gave us a bottle of their carpet cleaning solution which works wonderfully in-between visits. :-) I even keep Pierre's business card on our refrigerator just so I can call whenever we need our carpets cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$90

pamela N.
02/2013
5.0
carpet cleaners
  + -1 more
The owner came on time. Had the equipment ready quickly, he explained what he would do regarding moving the furniture and odors etc. Very professional. I really liked him. Money well spent, very fair and honest.
Description of Work: Had the carpets cleaned in the upstairs bedroom, landing, and stairs. Had pet odor and stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Leigh S.
01/2013
5.0
carpet cleaners
  + -1 more
Called him on Monday for a quote and he scheduled me for 2 days later. Was very prompt and efficient! Super nice guy too. Overall took about an hour. And the floors are nice and soft with no more stains!
Description of Work: Awesome!
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Larry Z.
01/2013
5.0
carpet cleaners
  + -1 more
We had a coupon from Angie's list for 5 rooms cleaned for $105. The areas we had cleaned were 3 rather large bedrooms, our stairs and the hallway/landing area above the stairs that opened up to the bedrooms. I know normally carpet cleaners charge extra for stairs and we were prepared to pay extra for them, I have also head that if you have medium to large sized rooms carpet cleaning companies will count them as 2 rooms. Well that was not the case for Scrub Brothers! They were very fair in the price and he didn't charge extra for the stair because we only had 4 rooms to clean so he said he would include it in the price of the coupon! His reasoning was 4 rooms plus stairs = 5 rooms. This was great to hear as I have heard of so many other carpet cleaning companies that keep adding on charges for everything and the cost can sometimes double or triple what you were quoted. He did a great job with the carpets also and he left us a bottle of spot treatment to use in case we have something happens between now and our next cleaning. We will be using them again for sure.
Description of Work: Great job and a fair price
Rating CategoryRating out of 5
Yes, I recommend this pro
$105

Tammra P.
12/2012
5.0
carpet cleaners
  + -1 more
Used Scrub Brothers for a rental house. When I called, they were very friendly and fit me into their schedule with no problem. On the day of cleaning they were very punctual and finished the job very quickly. The carpets looked beautiful! I will definitely be using Scrub Brothers again in the future.
Description of Work: Carpet cleaning in game room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

Jamie S.
09/2012
5.0
carpet cleaners
  + -1 more
Great! This is a top notch company. After the carpets dried, we noticed cat urine odor from the previous tenants and I called Scrub Bros back to see if they could help. They came back the next day and treated the problem areas (about 6 spots) with a heavy duty deodorizer that seems to have worked. They did not charge anything to do this. Now that's SERVICE! I will hire them again.
Description of Work: Carpet pre-spot treatment and cleaning in a rental property.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Sue C.
08/2012
5.0
carpet cleaners
  + -1 more
Pierre showed up on time and immediately went to work. He was able to help in moving some heavy furniture which I was not able to and was happy do to so. He worked really hard and did a fantastic job. We were so impressed with his work that we asked for an estimate to clean our tile grout and had him come back a day later to clean the grout....great job!
Description of Work: Carpet cleaning of 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

SallyA M.
08/2012
5.0
carpet cleaners
  + -1 more
I liked him. He came in on time; that is a plus and helped with everything. He did a great job and also cleaned up his mess. His price was good too.
Description of Work: I used Scrub Brothers Carpet & Upholstery Cleaning for carpet cleaning. He did the downstairs of my house and also the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$295

Paul O.
08/2012
5.0
carpet cleaners
  + -1 more
AMAZING. I would highly tell all my friends and relatives about this company. My carpet looks brand new and feels even better. I was giving a quote over the phone and came in under price and budget as well. I will most definately use this service in the future
Description of Work: AMAZING. I would highly tell all my friends and relatives about this company. My carpet looks brand new and feels even better. I was giving a quote over the phone and came in under price and budget as well. I will most definately use this service in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John G.
07/2012
5.0
carpet cleaners
  + -1 more
Great communicator. Completed job quickly and thoroughly.
Description of Work: Great communicator. Completed job quickly and thoroughly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Sally M.
07/2012
4.0
carpet cleaners
  + -1 more
The crew was very personable and did a good job. I found, however, that I prefer Oxyclean. The difference is that the carpet was damper and then just a bit stiff when dry after Scrub Brothers. So, if prices were about the same, I would probably use Oxyclean. If the Scrub Brothers' price was quite a bit lower, I would feel fine about using them again.
Description of Work: They cleaned carpets in 4 different rooms. Initially they said that one area was too large to count as one space, but they then said that they wouldn't charge extra for it. They have a truck with a hose that squirts out liquid and then sucks it back up. The hose did make a little bit of a mess where it went over linoleum. The guys are funny and friendly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Gretchen B.
07/2012
4.0
air duct cleaning, carpet cleaners
  + 0 more
The original call went well, Joe called me back a few hours after I left a voicemail and was professional. Then, there were several back-and-forth calls a few days before and on the same day as he was scheduled to come, asking to switch times. That was fine for me, but for other people it might not have been. Originally, we scheduled for 2:30. Then, he called back and asked to do 1:00, a few days before. Then, that morning, he called and asked if he could come earlier. I said 11:30 would work, and he agreed but didn't show up until 12. He did call to say he'd go stuck in construction traffic, though. Overall, they did a pretty good job cleaning both the carpets and ducts. I have never had any other company do it, so I can't really compare them to other experiences, but the questions and comments Joe made implied that he knew what he was doing. His adult son worked with him, and they were both polite and pleasant. I was a little disappointed that they didn't move anything beyond what we had moved ourselves. There wasn't much left in the way but the couch, dining room table and bed, but they didn't move any of those. They also didn't use wall corner protectors, so our beige painted corners now have quite a few grey scratches on them. Joe showed me the ball of stuff they had gotten from the vents and carpet after they were done, so it was nice to see what I'd gotten for my money. I vacuumed after they left and my canister went from completely empty to overflowing, which I guess means they got up a lot of stuff that had been ground into the carpet, but didn't get picked up by the cleaners themselves. Overall, I'm satisfied, although I think with a few small adjustments it would have been a much better experience and I could have given a glowing review.
Description of Work: I had them do both carpet cleaning and air duct cleaning. He charged $250 total for 6 areas of carpet and 6 air ducts, with the coupon I got from Angie's List, which I thought was a reasonable amount.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Robert Tod R.
05/2012
5.0
air duct cleaning, carpet cleaners
  + 0 more
It’s just a small company and a man and his son runs it. They are very responsive and they would bend over backwards to get out and do the work for you. They did a very good job and their prices are extremely reasonable.
Description of Work: We used a company called Scrub Brothers to clean our carpets. We have used them before and we have been very happy with their work. The house we have is in the Foothills and they had grass fires just up the road from there, so we had some soot and the smell of smoke in our house. We had them come in and scrub the carpets and clean out the air-conditioning ducts to try to get the soot and smoke smell out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Dorothy K.
03/2012
5.0
carpet cleaners
  + -1 more
Excellent overall. Arrived on time. Thoroughly cleaned carpets including spots to almost new condition. Very professional. Will use again in future.
Description of Work: carpet cleaning including stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Priscilla T.
01/2012
5.0
carpet cleaners
  + -1 more
Very pleased, very professional and very hardworking.
Description of Work: The two were very professional, i have used other companies on here and they did not work even remotely as hard as they did. all the stains they worked on were pretty much invisible. My child spilled fruit punch on the carpet so those had to be worked on. They were on TIME,........ actually a few minutes early. There was NO wet dog smell or soaked carpets. I will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jana L.
10/2011
5.0
carpet cleaners
  + -1 more
They were great. They were very friendly and courteous. They were also on time.
Description of Work: They provided carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Vicki C.
07/2011
5.0
carpet cleaners
  + -1 more
The appointment was set earlier in the week for a certain time, but they managed to come earlier. They were quick and effficient without leaving the carpet soggy. Stains and dirt were effectively removed and they were done in about an hour.
Description of Work: I have some very nasty pet stains and they were able to remove them without destroying the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

ELLEN S.
08/2010
5.0
carpet cleaners
  + -1 more
The white carpet showed the traffic patterns throughout the house. It looked dingy and gray. They came exactly on time and got the carpet back to almost looking new. They were very courteous and professional, and most importantly, didn't pressure us to add on services we didn't need like many carpet cleaning companies do once they get to your house.
Description of Work: Cleaned the white wall-to-wall carpet in our house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard C.
06/2010
5.0
carpet cleaners
  + -1 more
No problems. They did the landing and stairs without nickel/diming me for extras.
Description of Work: They did a good job and were in and out in about 2 hours. They sprayed the extra dirty and pet stain spots for no extra charge. Would recommend to a friend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Marie K.
07/2009
5.0
carpet cleaners
  + -1 more
Scrub Brothers is fantastic. They have been cleaning our home and office carpets for years. I recommend them to anyone in need of a carpet cleaner and of everyone I know who's used them everyone has been very happy with the service!
Description of Work: Office carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Contact information

59 Damonte Rnch Pkwy Ste B PMB 174, Reno, NV 89521

scrubbroscarpetcleaning.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Air Duct Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Water & Smoke Damage

FAQ

Scrub Brothers Carpet & Upholstery Cleaning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:00 PM

Tuesday: 8:30 AM - 5:00 PM

Wednesday: 8:30 AM - 5:00 PM

Thursday: 8:30 AM - 5:00 PM

Friday: 8:30 AM - 5:00 PM

Saturday: 9:00 AM - 3:00 PM

Scrub Brothers Carpet & Upholstery Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Scrub Brothers Carpet & Upholstery Cleaning does not offer free project estimates.
Yes, Scrub Brothers Carpet & Upholstery Cleaning offers eco-friendly accreditations.
No, Scrub Brothers Carpet & Upholstery Cleaning does not offer a senior discount.
Yes, Scrub Brothers Carpet & Upholstery Cleaning offers emergency services.
No, Scrub Brothers Carpet & Upholstery Cleaning does not offer warranties.
Scrub Brothers Carpet & Upholstery Cleaning offers the following services: Carpet and Upholstery Cleaning and Deodorizing, Tile & Grout Cleaning, Water Damage and Restoration, Residential & Commercial.
Air Duct Cleaning, Mattress cleaning.

Contact information

59 Damonte Rnch Pkwy Ste B PMB 174, Reno, NV 89521

scrubbroscarpetcleaning.com/

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:00 PM
Tuesday:
8:30 AM - 5:00 PM
Wednesday:
8:30 AM - 5:00 PM
Thursday:
8:30 AM - 5:00 PM
Friday:
8:30 AM - 5:00 PM
Saturday:
9:00 AM - 3:00 PM