Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Andy's Lock & Key

Locksmiths

About us

We are family owned & operated business. Not counting the boss we have a total of 3 employees, 4 if you include the youngest in training but he only works once a week at the moment. The oldest son is the manager of the shop and then the assist-manager is the only one who isn't blood related. He has however been working with us since he was about 15, so is basically family

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

We have a full locksmith services that includes the following: Re-keying of locks, Opening of cars and homes, making duplicate keys, Transponder chip keys, lazer-cut (sidewinder) keys, motorcycle keys, designer keys, and just plain weird keys. Our shop's lobby also has an assortment of different types of key rings, key ring accessories, house locks, and padlocks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.034 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.8
Showing 26-34 of 34 reviews

JANET M.
10/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Installed new doorknob and lock. Excellent response time. Very reasonable. Professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Michele M.
09/2015
5.0
locksmith
  + -1 more
unknown
Description of Work: Great, clean, on time and professional

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Rick E.
05/2015
4.0
locksmith
  + -1 more
unknown
Description of Work: Once the locksmith arrived the work was done quickly and professionally at a fair price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$77

Deidre P.
01/2013
5.0
locksmith
  + -1 more
Went well
Description of Work: Needed the locks changed for our business for our new location, they came right out and got it done.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$70

Roxanne S.
10/2011
5.0
locksmith
  + -1 more
See above
Description of Work: I had a problem with the dead bolt on my front door. The house was built in the 30's and the lock is original to the house. I could not open the door it was after 6:00pm when I called. I set up an appointment for them to come out Saturday. Andy arrived and started working on the lock right away. He had to work on it for about an hour then he went to his shop to find a replacement piece for the brass lock came back in a timely manner and finished the job. I was very impressed with his work and the price was very reasonable for the time and effort Andy put into the job. It was nice to deal with an business owner who takes great pride in the work they do.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Phil J.
07/2011
5.0
locksmith
  + -1 more
My wife brought in the locks and he told her it would be $20.00 to do the work and it would take about an hour. The work was done in under an hour. It was all keyed to the key we supplied. The price was much less then I had figured it would cost. We were very pleased with the the service and speed that the work was accomplished. I would have no problem in using Andy's Lock and Key again in the future.
Description of Work: We called and asked about bringing in 2 locks to be re-keyed to match our front door. We also said that we did not have any keys for the current configuration. We asked how long it would take. He said about an hour, if they weren't too busy when we brought them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Georgia H.
04/2011
5.0
locksmith
  + -1 more
Andy was prompt, called ahead of time to let us know he was on his way. He was personable, thoughtful, quick to do his work.
Description of Work: We had a front lock that constantly got stuck and when we turned the knob it would not open. Andy came over quickly, and changed the lock, plus he checked our locks at the back door and made sure they worked. He made extra keys for us. To me, he went above and beyond the call of duty!! His cost was very very reasonable and his work was well worth it I HIGHLy RECOMMEND ANDY'S LOCK AND KEY!! Georgia Hedrick

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

CHARLES H.
12/2010
5.0
locksmith
  + -1 more
On the day they were scheduled to come, I received a call asking if they could come earlier than expected. This was welcome news. The locks were changed. The work was done neatly. My half-completed repair work was completed, even to the trim and looks better than the work I could have done myself. I believe they would have been justified in charging more for the carpentry work in addition to the locksmithing. Under the circumstances, the bill was more than fair. I decided to engage this locksmith because I found their response to an earlier (negative) review was thoughtful and addressed satisfactorily addressed the complaint.
Description of Work: I needed to change the locks on a house I had recently bought. While the house was vacant, there was an attempted break-in. I had done some repair work on the the broken door frame but had not completed it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Todd C.
01/2010
2.0
locksmith
  + -1 more
I arrived at 5:30pm - they're open until 6. He told me I should have came in earlier and that it would take a half hour. I didn't go back. ABC Lock and Glass in Sparks did it for me instead... and only $20.
Description of Work: Quoted me $25 to have a ski rack lock opened.

Rating CategoryRating out of 5
value
2.0
professionalism
2.0
responsiveness
2.0


Response from Andy's Lock & Key
There appears to be a fundamental misunderstanding. It was $25.00 to open and make a key, to just open a Ski rack is closer to $15. I apologize that we did not have time to complete the service. Unfortunately we do service work on a first come first serve basis and when somebody comes in at 5:30 that leaves 8 hours for people to bring things in before you. Unfortunately as a small business we only have one man after 5:00 making it even harder to get last minute jobs completed. I'm surprised you went to ABC who closes at 5:00 and I wish I would have been given the chance to help you out. I hope you have a change of heart and come back to give us a fighting chance.
    • 1
    • 2(current)

Contact information

199 E Plumb Ln, Reno, NV 89502

http://www.AndysLock.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Andy's Lock & Key is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 6:00 PM

Tuesday: 9:30 AM - 6:00 PM

Wednesday: 9:30 AM - 6:00 PM

Thursday: 9:30 AM - 6:00 PM

Friday: 9:30 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Andy's Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Andy's Lock & Key offers free project estimates.
No, Andy's Lock & Key does not offer eco-friendly accreditations.
No, Andy's Lock & Key does not offer a senior discount.
Yes, Andy's Lock & Key offers emergency services.
Yes, Andy's Lock & Key offers warranties.
Andy's Lock & Key offers the following services: We have a full locksmith services that includes the following: Re-keying of locks, Opening of cars and homes, making duplicate keys, Transponder chip keys, lazer-cut (sidewinder) keys, motorcycle keys, designer keys, and just plain weird keys. Our shop's lobby also has an assortment of different types of key rings, key ring accessories, house locks, and padlocks.

Contact information

199 E Plumb Ln, Reno, NV 89502

http://www.AndysLock.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM