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Andy's Lock & Key

Locksmiths

About us

We are family owned & operated business. Not counting the boss we have a total of 3 employees, 4 if you include the youngest in training but he only works once a week at the moment. The oldest son is the manager of the shop and then the assist-manager is the only one who isn't blood related. He has however been working with us since he was about 15, so is basically family

Business highlights

40 years of trusted experience
Emergency Services Offered

Services we offer

We have a full locksmith services that includes the following: Re-keying of locks, Opening of cars and homes, making duplicate keys, Transponder chip keys, lazer-cut (sidewinder) keys, motorcycle keys, designer keys, and just plain weird keys. Our shop's lobby also has an assortment of different types of key rings, key ring accessories, house locks, and padlocks.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.034 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
3%
3
0%
2
3%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.8
Showing 1-25 of 34 reviews

Karen B.
12/2017
5.0
locksmith
  + -1 more
Professional, prompt and price reasonable.
Description of Work: Rejected all locks on rental property

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Arthur I.
12/2017
5.0
locksmith
  + -1 more
Job performed quickly and professionally.
Description of Work: Required three locks re-keyed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Rick P.
09/2017
5.0
locksmith
  + -1 more
It went great. Should have purchased more keys from them at the time of service. After multiple attempts at big box stores they were able to get me the extra keys I needed.
Description of Work: Had all the locks re-keyed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cheryl C.
10/2016
5.0
locksmith
  + -1 more
Great , fast, friendly, on time and the job was done quickly
Description of Work: Had our home re keyed

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Kelly N.
08/2015
5.0
locksmith
  + -1 more
On-time, quick, polite, and professional with same day service at a good price. Will definitely call them again.
Description of Work: Re-keyed doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Daniel L.
02/2015
5.0
locksmith
  + -1 more
Did a great job. Showed up on time. Andy was friendly and quick.
Description of Work: Re-keyed 3 doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Andy's Lock & Key
Thank you very much for your patronage. We look forward to doing business with you again. -Brian

Dawson H.
11/2014
5.0
locksmith
  + -1 more
Andy was supposeto have arrived between 4:30--5, but he actually arrived 20 minutes early. When he called to say he was at the house, we were about 5 mins away. By the time we arrived, he had already picked the lock. Accordingly, the lock was not destroyed in the process and can be re-used if we find the key. Service call was estimated at $45-$60. With a senior discount, the charge was $50.
Description of Work: Picked a lock on a gate for which we had lost the key

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Kristine D.
11/2014
5.0
locksmith
  + -1 more
Andy was prompt and speedy. He re-keyed the house we just bought.
Description of Work: Re-keyed house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Ryan F.
10/2014
5.0
locksmith
  + -1 more
When moving into a new home, I bought a new lock set (two keyed door knobs and two deadbolts, with matching keys) from a home improvement store. This covered the garage and rear doors, but the front door had a deadbolt I wanted to keep because it matched the door. I took the front deadbolt core, the old key and the new key to their location in the Shopper's Square parking lot. They got the deadbolt re-keyed in about 5 minutes, and charged me $10. Excellent, quick service!
Description of Work: Re-keyed a lock against a new key in-store.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Alicia A.
07/2014
5.0
locksmith
  + -1 more
The locksmith showed up on time. He was nice. I was given replacement options for the doorknob. Replacement doorknob was rekeyed. He also checked lock on other door and put lubricant in it. The locksmith also fixed the rubber at the bottom of the door, which was above and beyond. I am very satisfied and would highly recommend Andy's Lock and Key.
Description of Work: Replaced a broken doorknob. Rekeyed replacement. Checked lock on other door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

DENNIS I.
06/2014
5.0
locksmith
  + -1 more
They have the ability to copy any type of key you may have. Very thorough and professional.
Description of Work: Copied multiple types of keys.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$23

JOHN Shirley V.
04/2014
5.0
locksmith
  + -1 more
Will let you know, expect the best.
Description of Work: Spoke with Brian Anderson and they were able to schedule my deadbolt replacement within a few hours.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70.15

Robert J.
02/2014
5.0
locksmith
  + -1 more
Travis arrived on time.He was very efficient. Bob Jacobson
Description of Work: He changed the locks on three doors. A total of 5 locks and 4 new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

Sandra W.
01/2014
5.0
locksmith
  + -1 more
Andy provided rekeying Of my front door and made 4 extra keys for me. He came the same day that I called for service. a very personable chap too.,
Description of Work: I used ANDY'S LOCK AND KEY

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Bryan L.
08/2013
5.0
locksmith
  + -1 more
The door was not unlocking and the key was just turning, I removed the locking door knob myself. I checked Angie's List and found that Andy's Lock and Key had excellent reviews so this company was chosen. They repaired the lock the same day even though it looked very busy. The lock is working perfectlynow, they did a great job and I found this company to be honest and reliable.
Description of Work: Repair door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Dianna D.
05/2013
5.0
locksmith
  + -1 more
Very professional and took care of work in a timely manner. The store had all necessary accessories we needed. Can't remember costs but seemed reasonable at the time and a great alternative to purchasing new locks.
Description of Work: Switched out key locks.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sondra R.
05/2013
5.0
locksmith
  + -1 more
Andy was great. The only problem was that he was late, but that was due to a prior job that ended up wanting much more than they had initially requested. We have a patio door that broke in the locked position - could not be opened. My husband had unscrewed everything and took it all apart, but still couldn't get it open. Andy got there and was able to pull it all out with just a screw driver and hammer. Once he got the broken piece out (which was all I really expected), he was able to find a replacement part in his truck and put it all back together. He was late getting there, but once he got there, it went pretty quick. He was very nice and professional. Also, the price was VERY reasonable.
Description of Work: fixed a broken deadbolt door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$61

lawrence A.
05/2013
5.0
locksmith
  + -1 more
Very professional. Very cordial.
Description of Work: Rekeyed all locks in house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Scott B.
02/2013
5.0
locksmith
  + -1 more
I needed to get 5 doors in my house rekeyed. I just recently moved into a new house and the keys only opened the front door and wanted to be able to open the others. Every copy I would try to get made at Lowes and Home Depot wouldn't work on any of the locks and my girlfriend had to ring the doorbell everyday when she got home from work to get in as the doors automatically lock. I called Andy's Lock and Key at noon and they showed up right on time at 1:45. The guy who came out was very professional and went to work rekeying the 5 doors. It took him a while to do one of the locks as I guess they were pretty old and unusual but he finished up maybe a hour to an hour and a half later. After he left I tried the new keys in the locks and they worked in all of them but the front door. The key would turn but it wouldn't activate the latching mechanism. I called Andy's and the key guy came back a few minutes later and discovered that the key needed to be ground down at the base as it was rubbing against the face plate and this was the reason that the keys from Home Depot werent working. He didnt seem to mind that he had to come back out and even fixed one of the door jams that wasn't working without me even asking him to for free. I would definitely recommend Andy's Lock and Key, they are helpful and friendly and do a good job.
Description of Work: They came out to rekey the locks for 5 doors and to cut new keys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Rod W.
01/2013
5.0
locksmith
  + -1 more
The tech tried drilling, but finally had to cut through the case-hardened steel retaining pin....all of this while laying on the ground in a freezing wind (so much wind that his tools kept blowing away). After working for almost an hour, he only charged me $20....really surprised me how low! He got another $20 for a tip. Good guy and great work!
Description of Work: The locking cover on a trailer hitch receiver had not been removed in 15 years. I thought I had the wrong key, so I took the truck to Andy's to see if they could open the lock. It turned out that the lock was rusted solid.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$40

Kristine C.
01/2013
5.0
locksmith
  + -1 more
The young man who did the work called when he was going to be about ten minutes late. That was appreciated. When he came he looked at the door and did the work in about 15-20 minutes. The lock on the security door works great now, and my kids can turn the key now as before my youngest didn't have the strength in her hands to turn the key. It doesn't matter how cold it gets, the door can be locked.
Description of Work: We have a security door which has a lock that freezes up when temps drop. We didn't think there would be a solution to the problem as there isn't much you can do about temeratures. But we called Andy's lock smith just to ask. My husband said the gentelman on the phone said it could be fixed so the door could be locked no matter what the temperatures.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Tamara M.
02/2012
5.0
locksmith
  + -1 more
I am very pleased with the service. The mail box lock had been broken for three weeks and the Post Office told me it would be another three weeks for them to repair. Andy's Lock came within two hours of my call. He was able to replace the broken lock and make 3 keys. Total time, about 30 minutes. I will use this company again.
Description of Work: My mailbox lock was jammed. It is one of 12 boxe in a communal USPS box cluster installed to serve the houses in the neighborhood. Andy's Lock replaced the lock.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

ALLAN H.
11/2011
5.0
locksmith
  + -1 more
Very good! Rekey job. Super efficient.
Description of Work: Prompt, customer-oriented, techunically competent, quick work (3 rekeys) and a promise to caome back if something not working. What else could you ask?

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Maureen M.
09/2011
5.0
locksmith
  + -1 more
I found the name of this company on your list...called the first name on the list....and he was here is ten minutes. Ten minutes later he was finished! Professional, prompt and courteous! Terrific!
Description of Work: came to my home and re-keyed the front door lock

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Keith M.
08/2011
5.0
locksmith
  + -1 more
Andy was very professional and courteous. Even though 3 of my locks used different keys, Andy only charged me for one re-keying fee. I was very pleased with his service
Description of Work: Andy re-keyed 5 locks on my new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$100
    • 1(current)
    • 2

Contact information

199 E Plumb Ln, Reno, NV 89502

http://www.AndysLock.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Locksmiths

FAQ

Andy's Lock & Key is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 6:00 PM

Tuesday: 9:30 AM - 6:00 PM

Wednesday: 9:30 AM - 6:00 PM

Thursday: 9:30 AM - 6:00 PM

Friday: 9:30 AM - 6:00 PM

Saturday: 10:00 AM - 5:00 PM

Andy's Lock & Key accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Andy's Lock & Key offers free project estimates.
No, Andy's Lock & Key does not offer eco-friendly accreditations.
No, Andy's Lock & Key does not offer a senior discount.
Yes, Andy's Lock & Key offers emergency services.
Yes, Andy's Lock & Key offers warranties.
Andy's Lock & Key offers the following services: We have a full locksmith services that includes the following: Re-keying of locks, Opening of cars and homes, making duplicate keys, Transponder chip keys, lazer-cut (sidewinder) keys, motorcycle keys, designer keys, and just plain weird keys. Our shop's lobby also has an assortment of different types of key rings, key ring accessories, house locks, and padlocks.

Contact information

199 E Plumb Ln, Reno, NV 89502

http://www.AndysLock.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 6:00 PM
Tuesday:
9:30 AM - 6:00 PM
Wednesday:
9:30 AM - 6:00 PM
Thursday:
9:30 AM - 6:00 PM
Friday:
9:30 AM - 6:00 PM
Saturday:
10:00 AM - 5:00 PM