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Allen Plumbing Heating & Air Conditioning

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

Our company is based on the certainty that our customers' needs are our first priority. As a graduate from the University of Nevada in 1999 with a degree in Marketing and a proud force behind the University of Nevada basketball team from 1995 to 1998, Lamont Allen values education, hard work and camaraderie. In addition to his formal education and business licenses as a C-1 Plumbing and Heating Contractor and a C-21 Air Conditioning and Refrigeration Contractor, Lamont attributes his foundation and love for the profession to his father, who he watched closely growing up, learning the skills and determination necessary to be a successful contractor and master plumber. The Allen's have proudly been servicing the Reno Sparks area since 1982 providing honest, dependable and superior workmanship.

Business highlights

26 years of trusted experience

Services we offer

Residential & light commercial installations & repairs. Plumbing. Toilets. Bidets. Sinks & faucets. Water heaters. Gas lines. Drain & sewer lines. Garbage disposals. Boilers. Drain cleaning. Bathroom & kitchen remodels. Water & sewer pumps. Heating & air conditioning. Furnaces. Duct work. Indoor air quality. Radiant & base board heat.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9381 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
2%
1
6%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 76-100 of 381 reviews

Andrew M.
03/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Lamont and Javier provided good service, they arrived with the required parts and everything was completed as requested. Will hire again!
Description of Work: *Cap off existing gas line in kitchen * repair leaking shower/tub faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Timothy C.
03/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
From my initial contact with Allen Plumbing, through and after the completed project, I could not have been more pleased. Their bid was hundreds of dollars less than other competitors. The project was thoroughly explained and they always showed up on time. Lamont and Javier were professional, friendly and hard working. They always left the work sight clean. Lamont is very good about responding to questions and also very good with getting back to you in a timely manner. My wife and I are very happy with the completed project. Lamont displayed his honesty after the project was completed. A week later I noticed a ringing sound when my home heater ignited and would continue until the it turned off. I contacted Allen about the problem and he was out within hours. He could have easily told me the heater needed replacement parts and completed the repair for a fee. Within seconds of his arrival and listening to the system he diagnosed the problem as being caused by a slight bend in the flexible gas line that connected the heater to the newly installed gas plumbing for the water heater. This was causing a harmonic vibration in the line that made the sound. He corrected the problem at no cost. I highly recommend Lamont and his company to anyone and plan to use him for all my HVAC needs in the future.
Description of Work: Installed new tankless water heater, hot water recirculation plumbing line and salt free water conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,600

Lynn A.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Lamont was great to explain the issues and help me understand what needed to be done. I plan to hire Allen Heating and Air to do maintenance on our a/c and furnaces.
Description of Work: we have had on going problems with our new York furnace. The company who did the installation did a great job and price was fair but when it came to customer service and follow through we finally gave up on them. Lamont Allen returned my call immediately when my furnace stopped working. He was at my door within 90 minutes and knew what the problem was almost immediately. I had heat shortly after. He checked for parts under the warranty and found a recall for our furnaces.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Michael M.
02/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
A refugee CA investor Ipurchased a distressed but well located property. Vacant for several years with city water off, I needed a quality craftsman repair plumber to set the plumbingsystem right. A big and expensive 2 day project for 2 men. Very pleased with the quality of the work. They will be back in 2 weeks for a day or 2 to bringthe improperly installed heating A/C system back on line. Thanks Gents-!
Description of Work: A refugee CA investor I purchased a distressed but well located property. Vacant for several years with city water off, I needed a quality craftsman repair plumber to set the plumbing system right. A big and expensive 2 day project for 2 men. Very pleased with the quality of the work. They will be back in 2 weeks for a day or 2 to bring the improperly installed heating A/C system back on line. Thanks Gents-! A refugee CA investor I purchased a distressed but well located property. Vacant for several years with city water off, I needed a quality craftsman repair plumber to set the plumbing system right. A big and expensive 2 day project for 2 men. Very pleased with the quality of the work. They will be back in 2 weeks for a day or 2 to bring the improperly installed heating A/C system back on line. Thanks Gents-!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Joe C.
01/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very fast, friendly service. Did not try to upsell on the disposal.
Description of Work: Stopped faucet leak caused by a broken seal and replaced garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

Pamela C.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
Promptly returned my call. Showed up on time for the appointment. Was very pleasant and knowledgeable. Quickly repaired the furnace. I would recommend and use this company again.
Description of Work: Repaired furnace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Doug P.
12/2014
5.0
heating & air conditioning/hvac, home remodeling, plumbing
  + 1 more
Prompt, friendly and efficient service. He and helper plumbed/installed sink, disposal, dishwasher and vent. Have used him for other tasks as well, incuding fixing air conditioner. Highly recommend Lamont. Great guy and very responsive to urgent issues.
Description of Work: Plumbing for kitchen remodel.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Dave B.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
Lamont is just awesome; as a small business owner, he represents the best of the best. Professional, fair, articulate and does quality work each and every time. Have used his company for the past three years and will continue to do so in the future. As it often happens, the kitchen sink/faucet area sprung some leaks and loose equipment. Though busy, Lamont always finds a way to meet the needs of his customers. In our case, he said he would come very early before his scheduled appointments and address our issue. He came in, did the work quickly and efficiently...explained every he did and in terms, we all could understand!
Description of Work: Repaired a loose faucet and leaky pipes

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Barb K.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
There was lots of digging manually & by machine, rock hauling & moving pavers involved. All the dirt & pavers were replaced as much as possible to their original condition. I have nothing negative to say. Lamont Allen is someone I will use again.
Description of Work: The water line from the water authority's meter at the sidewalk to my house needed to be completely replaced. Lamont Allen got this all done in 2 days!! I was so pleased by how quickly this was all done and the professionalism he has. He is a "class act"!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Gayle M.
12/2014
5.0
plumbing, water heater repair
  + 0 more
I called in the morning and he happened to be in the area and was able to have the water heater up and working by noon. Very professional, and personable. I would recommend him without reservation and will certainly call him for work that we might need.
Description of Work: Cleaned and re-lit the pilot light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$111

Joanne S.
11/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Plumber arrived on time. Got righr to work. Did a great job on everything he did. Will call them again when needed. Thanks for the great job Allen Plumbing!!!
Description of Work: Replaced my kichen faucet . Did a great job. Was going to replace my garbage disposal which was making a horrible noise but discovered there was a small object in the disposal it was removed & is now running properly. I appreciate their honesty. He also cleaned the connection from my dishwasher which is also running properly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Thomas B.
11/2014
5.0
heating & air conditioning/hvac
  + -1 more
Lamont was the original installer of the furnace a couple of years ago in a rental property I own, somewhat of an emergency install, replacement of a potentially dangerous furnace. Excellent job, very professional, fair price. This time, furnace started to malfunction, cycling off and on at strange times. Lamont responded immediately, discovered that the unit was fine, the filters had never been cleaned in two years! Cleaned it up, got it running and, as usual, was very honest in assessing what else needed to be done to insure that the furnace continued to function properly. Was able to do all he needed to do despite being harassed by 2 year old twins! Aside from the work that he has done, Lamont is just a great guy. He really takes pride in his work, and you can tell he cares about his clients.
Description of Work: Cleaned and tuned up furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Ruben G.
11/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very pleased with the work, It was done promptly and in a very professional manner.
Description of Work: removed and replaced leaking/broken exterior hose bibs, retreaded fireplace gas pipe, replaced tub drain cover.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Barbara W.
11/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
They were on time, took out my old water heater, cleaned up, put in the new water heater, showed me how it works, and were on their way.
Description of Work: They put in a new water heater. It was prearranged, not an emergency.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

James D.
10/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Lamont could not show because of incorrect office staff address to my house and was he (Lamont) was kind enough to send Javier who was closer to me. Javier arrived shortly and serviced my heating and A/C unit which I have done every two years by Allen Plumbing. Javier was also nice enough to put in new ceiling replacement filters which I had available when I asked him. We had some very nice conversation and was a joy to have in my home because of his expertise and demeanor and being a gentleman enough to spend some time when I asked him about a possible hot water heater replacement in the future and the cost. There are many Plumbing Companies in the Reno/Sparks area but all the A's in the review box speaks for itself and they are the best.
Description of Work: Service on my home heating unit and Air Conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Jeff R.
10/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Performed work as expected, also provided valuable tips for troubleshooting water heater problems It took probably an hour's work; 20mins actual job, 40mins chatting just having a good time. I, very rarely, submit reviews, but I was compelled to do this one. Thanks Lamont !
Description of Work: Replaced water heater pressure relief valve, inspected water pressure, set water heater recommended temp

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Debbie B.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Great - They cleaned it & left.
Description of Work: Annual Check up completed for (2) HVAC & Air cleaner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Judy P.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
Mr. Allen and his crew removed our old oil furnace and installed a new gas furnace. The work was nicely planned in advance, went quickly, and is running smoothly. Lamont is always personable, very punctual, communicates well about what the work entails, how long it will take and what to expect in the house during that time. They are very careful about their work and tidy about floors and other grime getting out of the work area. We have used Allen Plumbing and Heating for years to service our oil furnace, and will continue to use them for future plumbing and heating projects.
Description of Work: Removed old oil furnace and installed a new gas furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,870

Susan F.
09/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Lamont and his team are very courteous, incredibly punctual (to the minute), they work clean and efficiently, and presented the product in a way that was very easy to understand. This was an expensive system, but I am very pleased with it, and would not hesitate to hire Lamont again. Lamont had everything that was needed on his truck , so there was no lost time to get parts. If only all repairmen would follow his model! I highly recommend this company.
Description of Work: Removed old water heater, installed tankless water heater system, replaced and repaired drain stoppers in bathroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Robert B.
09/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Lamont gave an accurate estimate, showed up on time with a helper and installed the gas line for our fireplace. The line had to be pressure checked and inspected. He then returned after inspection and helped me troubleshoot why the fireplace was not burning high enough. It turned out that it was jetted for propane. Allen Plumbing is highly recommended.
Description of Work: Installed a gas line and obtained permits.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

mary C.
08/2014
4.0
heating & air conditioning/hvac
  + -1 more
The first time I called Lamont did not get back to me and I had to call again. Then he called me at 7 am! He was a bit rude saying "this is late for me." He did apologize. H ehad nothing available for 2 weeks. Finally, the day came but no one showed up. I called at 0810. Scheduled for 0730-0800. He apologized for the wrong communication and immedialtely dispatched a young man to come to my house, who arrived at 0845. This was a very pleasant young man, who got the job done. I was not happy before this man showed up. When he left I felt glad I had chose Allens plumming.
Description of Work: removed shower drain and replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$185

Florence M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
Arrived exactly when he said he would and the installation when smoothly and took only a few hours. He and his assistant were neat and clean in everything they did inside and outside the house. He took as much time as I needed to explain how to set the new digital thermostat. It's been almost two months since the installation. Everything worked as promised and I'm very pleased with my new air conditioning unit. I have used Allen in the past. He installed a new furnace ten years or so ago and also repaired the old water line from the street to he house. I've always been completely satisfied with the prices and quality of the work. I'd recommend him to anyone.
Description of Work: Installed air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,500

Lawrence A.
07/2014
5.0
plumbing, water heater repair
  + 0 more
Called around 8:00 in the morning. Received a call back within 30 minutes where it was stated they happened to be in the area and would be by as soon as the present job was completed, estimated to be within the hour. Javier showed up approximately 30 minutes later to review and begin the work. Copper pipe was replaced with no additional problems encountered. Job was completed and everything is working as it should be. For sure - will be calling them in the future for my plumbing needs.
Description of Work: Replaced copper line between water heater and recirculation pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

John S.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
He did a good job. He was timely and he was quick. They gave us the best price, he explained everything and he was very good and he didn't try to sell us a new thing. I went up there and watched him do it and he explained the whole thing to me that needed cleaning and it was not something to worry about.
Description of Work: He serviced our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Judy P.
06/2014
5.0
gas grill repair, heating & air conditioning/hvac
  + 0 more
My experience with them is good. I am continuing to use them. He is prompt an he responds quickly. He does really good work.
Description of Work: Allen Plumbing Heating & Air Conditioning did oil furnace service and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

PO Box 60892, Reno, NV 89506

www.allenplumbingandair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Gas Grills,
Handyman Services

FAQ

Allen Plumbing Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: 8:00 AM - 1:00 PM

Allen Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Allen Plumbing Heating & Air Conditioning does not offer free project estimates.
No, Allen Plumbing Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Allen Plumbing Heating & Air Conditioning does not offer a senior discount.
No, Allen Plumbing Heating & Air Conditioning does not offer emergency services.
Yes, Allen Plumbing Heating & Air Conditioning offers warranties.
Allen Plumbing Heating & Air Conditioning offers the following services: Residential & light commercial installations & repairs. Plumbing. Toilets. Bidets. Sinks & faucets. Water heaters. Gas lines. Drain & sewer lines. Garbage disposals. Boilers. Drain cleaning. Bathroom & kitchen remodels. Water & sewer pumps. Heating & air conditioning. Furnaces. Duct work. Indoor air quality. Radiant & base board heat.

Contact information

PO Box 60892, Reno, NV 89506

www.allenplumbingandair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
8:00 AM - 1:00 PM