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Allen Plumbing Heating & Air Conditioning

4.9(
381
)

Heating and Air Conditioning, Plumbing, Water Heaters,

... +3 more

About us

Our company is based on the certainty that our customers' needs are our first priority. As a graduate from the University of Nevada in 1999 with a degree in Marketing and a proud force behind the University of Nevada basketball team from 1995 to 1998, Lamont Allen values education, hard work and camaraderie. In addition to his formal education and business licenses as a C-1 Plumbing and Heating Contractor and a C-21 Air Conditioning and Refrigeration Contractor, Lamont attributes his foundation and love for the profession to his father, who he watched closely growing up, learning the skills and determination necessary to be a successful contractor and master plumber. The Allen's have proudly been servicing the Reno Sparks area since 1982 providing honest, dependable and superior workmanship.

Business highlights

25 years of trusted experience

Services we offer

Residential & light commercial installations & repairs. Plumbing. Toilets. Bidets. Sinks & faucets. Water heaters. Gas lines. Drain & sewer lines. Garbage disposals. Boilers. Drain cleaning. Bathroom & kitchen remodels. Water & sewer pumps. Heating & air conditioning. Furnaces. Duct work. Indoor air quality. Radiant & base board heat.

Amenities

Warranties
Yes
Senior Discount

10%

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9381 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
2%
1
6%
Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Write a review
Showing 1-25 of 381 reviews
Patrick M.
08/2020
5.0
gas grill repair
  + -1 more
We recently had a leak with our heating/cooling systems, and after soliciting recommendations from friends in the Reno/Sparks area, we went with Allen Plumbing Heating and Air Conditioning. Even though they were slammed as this is their busy season, they were able to fit us in within a few days. Once they arrived, they were very professional and diagnosed and fixed our leak within the hour! We've already scheduled for routine maintenance for our heating systems in the Fall. I would absolutely recommend them to anyone.
Description of Work: Cooling system leak
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
Elizabeth P.
03/2020
5.0
water heater repair
  + -1 more
Lamont was FANTASTIC! I had a slow leak from my water heater. Called another company first, guy didn't show up, didn't call me back, finally got him to come out a week later and immediately said it'd be $650. I got rid of him, googled the price of expansion tanks ($40-$200) called Lamont and he was so nice. Since it wasn't an emergency, I texted him pictures and we set a time and he showed up when he said he would. Told us what was going on, was about $140 to fix, and really was very nice and reassuring to deal with. I would recommend him to anyone and we will definitely be using him in the future.
Description of Work: Needed a new expansion tank and pipe
Rating CategoryRating out of 5
Yes, I recommend this pro
Beverly A.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Lamont Allen runs an efficient shop. He is polite, punctual and a master plumber. He was first to give me a bid on the work required and his bid was lower than most of the others, and he was ready to work the next day. He spotted a leak in my water heater that would have been disastrous and fixed it. Lamont is very trustworthy. I would recommend him highly.
Description of Work: install HVAC system
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,500
jon S.
06/2019
1.0
heating & air conditioning/hvac
  + -1 more
Did not receive a phone call from Allen Plumbing
Description of Work: furnace and A/C Replacement
Rating CategoryRating out of 5
cynthia R.
12/2018
5.0
heating & air conditioning/hvac
  + -1 more
Our furnace motor has been making scary noises, and this morning it went. The good news? We've found our plumbing/HVAC company for the long haul. In fact, I told him to give us a price on a new AC this spring and put us on the annual check-up list. Yeah. That good. Lamont Allen is amazing. The job was quickly diagnosed. He had motors on the truck. Had that puppy installed, and BTW fixed a couple other items that were affecting the efficiency of our system. And, he's really interesting to talk to, on top of all that. 775-972-1100 [*** Link removed ***]
Description of Work: Replace furnace blower motor
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Gerald R.
11/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Lamont is awesome, professional, courteous and friendly. I wouldn't hesitate to hire him again.
Description of Work: replaced kitchen sink faucet
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Kertinka C.
10/2018
3.0
heating & air conditioning/hvac, home remodeling
  + 0 more
he looked at our bathtub and said he would call.
Description of Work: no work was done
Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0
Susan C.
07/2018
5.0
plumbing
  + -1 more
Allen Plumbing was our second call. We needed someone ASAP since we were flooding our garage and drywall was soaked. The first caller said they could come our in "about 2 weeks." Lamont called us back immediately; showed up 2 hours later and did a fantastic job. Helped us manage our hot water return and replaced and cleaned up everything as needed. Would highly recommend and will use again.
Description of Work: We sprung a leak in our copper water heater pipes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$175
Marcia F.
06/2018
1.0
heating & air conditioning/hvac
  + -1 more
Plumber felt toilets needed to be replaced.
Description of Work: I got a $10,00 estimate for clearing two toilets and installing two valves in the showers. $1000.00 of that estimate was for waste disposal.
Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
5.0
punctuality
5.0
Elayne B.
06/2018
5.0
water heater repair
  + -1 more
I called another plumber to come out a couple weeks ago to install the earthquake straps. After messing around for a while, he said that we would need to pull the water heater out in order to get the earthquake straps installed properly, because of its location. He had already made a pretty big mess so I told him I would think about it. I called Allen because of the great reviews, and I am so glad I did! For half the price, he came out with another great employee of his, and got the straps installed properly within 30 minutes. They did not have to drain the water heater and remove it in order to do this! In addition, they were both super great guys, really friendly and personable, and very professional. I would recommend and use them again in a heartbeat. Oh, they also vacuumed and swept up what little mess they did make! Great company.
Description of Work: Earthquake straps added to closet water heater
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
don K.
05/2018
5.0
plumbing
  + -1 more
great removed old pump and soldered copper tube and pump
Description of Work: replaced recirculating pump
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$415
John W.
03/2018
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Absolutely Great. Very professional!
Description of Work: Repair kitchen sink plumbing.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Karie E.
03/2018
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
He was extremely gracious, responded almost immediately and came out within hours on a Sunday. Located the issue promptly and replaced the inoperable part. Would call again and highly recommend their service!
Description of Work: Our water heater pilot light went out and would not ignite.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Gordon M.
01/2018
1.0
plumbing, home remodeling
  + 0 more
Four phone calls to business number and his personal cell number, but never called back. First call November 10th and fourth on December 1, 2017. Have to hire another plumber. Sad, disappointing and unprofessional.
Description of Work: Retighten a very loose kitchen sink faucet that Lamont Allen had installed in 2016.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Terry H.
12/2017
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Before making a decision we called Allen Heating for a second opinion. Lamont squeezed us into his schedule the same day. When he arrived he immediately determined that it was just a leaking supply line. He fixed the problem and saved us a ton of money. He is extremely competent, experienced, and professional. It's clear he holds his work to high standards. I could not be more satisfied. From now on, he's our go-to guy for plumbing and hvac.
Description of Work: We were in a pickle; our hot water heater wouldn't light and had water collecting in the base. I was told by a different plumbing company that it needed to be replaced.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Jerry H.
11/2017
5.0
plumbing
  + -1 more
Very well, exceptional work. Would highly recommend.
Description of Work: Shower leak repair and faucet install
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Scott D.
09/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Very well; very pleased with work done.
Description of Work: Replaced water heater, some additional work.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,900
Edward T.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
The job was completed in one day. My house is now cool and will be warmer in the winter.
Description of Work: Remove Swamp Cooler and old furnace. Install 95% efficiency heater with A/S, and a new return line to the living room.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,700
Amy C.
08/2017
5.0
heating & air conditioning/hvac, plumbing, home remodeling
  + 1 more
Lamont Allen was fast, efficient and very dependable. I would highly recommend this company to anyone in need of plumbing and HVAC services!
Description of Work: I was in dire need for a garbage disposal replacement and Lamont Allen came to our home prepared with parts ready to fix our issue. We also decided that we will have Lamont replace all faucets throughout our house as well because of our experience with his company.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
James F.
08/2017
5.0
plumbing
  + -1 more
I've been using them now for 3 years. He replaced a sink. It was done very professionally and very clean.
Description of Work: Replaced a sink
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
James F.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They fixed my air conditioning and replaced the thermostat. He's very conventional and knows what he's doing, and very clean.
Description of Work: Repaired A/C
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$186
Barb K.
06/2017
1.0
heating & air conditioning/hvac
  + -1 more
I will never use Allen plumbing/heating again.
Description of Work: On 3/28/2017 Lamont Allen was scheduled to look at my furnace. He showed up 45 min. late which is usual for him. (I've hired him b/4 and he always shows up late but previous work was good). He said the motor in my furnace was failing & said he'd order the replacement and get it put in. After not hearing from him for the following 6 wks. I called him. It was clear that he had forgotten. He said he'd check on the motor and get back to me. A wk. went by. I called him, texted him & emailed him. He finally called, made more excuses "I'm swamped", "its not furnace season", "my workers sent the motor back". He again said he'd get that part ordered and call me back. Again, a week went by, didn't hear from him. I called him, and I got more excuses from him. I asked him why he kept putting me to the back of the line. He became argumentative, defensive, "I'm busy with a/c work", etc, etc. He also said the part was coming in that day from Rocklin and he'd call me back!! He never did. There were 3-4 calls during those last two wks. b/4 I just gave up on him. He never followed through with his final promise on 5/27/17 to get my job done. So, I spent two months dealing with this unprofessionalism. I have since had a very professional company come to my place, this new guy arrived on time! and got the job done.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Michael D.
06/2017
3.0
plumbing
  + -1 more
First appointment was cancelled by them because of a problem with a previous appointment. THey forgot the agreed upon new appointment. I had to call and ask where they were. Thw actual work was very good.
Description of Work: Unclog kitchen drain. Had to clean out clear to street.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0
Yes, I recommend this pro
$250
Nicole A.
06/2017
5.0
plumbing
  + -1 more
It went really well. He was able to fix it the day after I contacted him, and got it done in a short amount of time.
Description of Work: Outside spigot repair and faucet repair.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Tanya Y.
05/2017
5.0
plumbing
  + -1 more
Very well. LaMont was very personable and knowledgeable and didn't take long to replace and disposed of the old one and packaging from the new one.
Description of Work: Leaky kitchen faucet. Had me send pictures and recommended new faucet as parts for old one might take a while to find. Appreciated that so could make decision and not waste time. Purchased a new faucet and then he replaced along with new water lines.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$107

Contact information

PO Box 60892, Reno, NV 89506

www.allenplumbingandair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
8:00 AM - 1:00 PM

Licensing

Bonded
Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Kitchen and Bath Remodeling,
Gas Grills,
Handyman Services

FAQ

Allen Plumbing Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: 8:00 AM - 1:00 PM

Allen Plumbing Heating & Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Allen Plumbing Heating & Air Conditioning does not offer free project estimates.
No, Allen Plumbing Heating & Air Conditioning does not offer eco-friendly accreditations.
No, Allen Plumbing Heating & Air Conditioning does not offer a senior discount.
No, Allen Plumbing Heating & Air Conditioning does not offer emergency services.
Yes, Allen Plumbing Heating & Air Conditioning offers warranties.
Allen Plumbing Heating & Air Conditioning offers the following services: Residential & light commercial installations & repairs. Plumbing. Toilets. Bidets. Sinks & faucets. Water heaters. Gas lines. Drain & sewer lines. Garbage disposals. Boilers. Drain cleaning. Bathroom & kitchen remodels. Water & sewer pumps. Heating & air conditioning. Furnaces. Duct work. Indoor air quality. Radiant & base board heat.

Contact information

PO Box 60892, Reno, NV 89506

www.allenplumbingandair.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
8:00 AM - 1:00 PM