911 Restoration of Reno/ Tahoe, LLC

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

911 Restoration of Reno offers quality and efficient disaster restoration from knowledgeable and caring water damage Reno technicians. All of our experts are IICRC certified in water extractions, fire and smoke restoration services, mold remediation, and disaster restoration. We are the Fresh Start Company. That means that when you call our 24/7 customer service line, our friendly operatives will be at your home or business within 45 minutes to start the emergency water removal process. We are licensed, insured, and bonded to provide a thorough and professional property repair. Whether your home was damaged in a storm or your business’ toilets flooded, we handle it all with hope and speed. Call 911 Restoration of Reno for water damage restoration today.

Business highlights

7 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Credit Card

Reviews

4.953 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
6%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 26-53 of 53 reviews

Tim J.
03/2023
5.0
Remove Unwanted Water
  + -1 more
Professional from the start to the finish of the job. Great quality of workmanship
Description of Work: Remove Unwanted Water

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

bonnie s.
03/2023
5.0
Test for Toxic Materials & Mold
  + -1 more
Had mold in ceiling in laundry room from pipe leaking.. Chris set up his machinery and did every thing promptly to take care of it. Very nice man and I would hire him again.
Description of Work: Test for Toxic Materials & Mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

K A.
01/2023
5.0
Repair or Service Furnace or Forced Air Heating System
  + -1 more
Great detail to duct cleaning
Description of Work: Repair or Service Furnace or Forced Air Heating System

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Larry R.
01/2023
4.5
Demolish and Remove Structures
  + -1 more
Very professional!
Description of Work: Demolish and Remove Structures

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Mark N.
12/2022
5.0
Pack and Unpack Boxes
  + -1 more
We had a pipe burst in the wall. They did water remediation the very next day. Once the water was removed they packed and stored all of our furniture and personal items, while the contractor repaired the floors and walls. Once the contractor was finished they packed everything back into the house. Chris even dealt with the insurance company. I never even saw the bill. Excellent service, I highly recommend them.
Description of Work: Pack and Unpack Boxes

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mel R.
12/2022
5.0
Repair Damage from Dry-rot, Water or Pests
  + -1 more
Very reliable. Chris came here and set up his machinery and did everything he had promised. Very nice guy.
Description of Work: Repair Damage from Dry-rot, Water or Pests

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maureen A.
12/2022
5.0
Test for Toxic Materials & Mold
  + -1 more
Chris was very responsive. My house is covered in snow quite a few months of the year and Chris helped to stay on top of any potential mold and/or leaks. Chris was also very informative during his visit. I would highly recommend their services. Maureen, Truckee CA
Description of Work: Test for Toxic Materials & Mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Maurice W.
12/2022
5.0
Test for Toxic Materials & Mold
  + -1 more
Hey Chris over at 911 restorations is hands down the best!!!! As a company he explained everything from start to finish in very easy detail the company was very prompt and professional got it done at the time allowed and the most important thing is the price did not change and it was very affordable I would highly recommend Chris and the guys at 911 restoration to take care of your home Truly yours Maurice walker
Description of Work: Test for Toxic Materials & Mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pamela E.
12/2022
5.0
Haul Waste, Junk, Debris and Building Materials to the Dump
  + -1 more
They did an amazing job for what I needed done. I would not hesitate to hire them again. I highly recommend them.
Description of Work: Haul Waste, Junk, Debris and Building Materials to the Dump

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Roger K.
11/2022
4.0
Eliminate Asbestos
  + -1 more
Satisfactory . Had to prod Ronnie once in a while. Took a long time to get the bill for the insurance company.
Description of Work: Eliminate Asbestos

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Robert D.
11/2022
5.0
Eliminate Asbestos
  + -1 more
Awesome job removing asbestos popcorn ceiling throughout our house in Tahoe. They completely sealed the interior of the house with plastic. Removed the asbestos and disposed of it properly. Reasonable price and everything done on time with follow up inspection. Excellent customer service.
Description of Work: Eliminate Asbestos

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susan N.
11/2022
5.0
Repair Drywall
  + -1 more
Chris came out immediately. He assessed the extent of the water damage in the walls, floor, and ceiling of my garage and began restoration efforts right away. Although my insurance did not fully cover the costs, Chris worked with me on a payment plan. He and his team were always prompt, thorough, and professional from start to finish. I highly recommend 911 Restoration!
Description of Work: Repair Drywall

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debbie W.
11/2022
5.0
Remove Unwanted Water
  + -1 more
They came right away, they were very professional and saved our floor, ceiling and walls from the water damage. Great people to work with.
Description of Work: Remove Unwanted Water

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

joanne b.
08/2022
5.0
Remove Unwanted Water
  + -1 more
Chris responded immediately to a flood in our house. Very professional. Worked with our insurance company. I would highly recommend him and his company. Always accessible.
Description of Work: Remove Unwanted Water

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Steve B.
08/2022
5.0
Remove Unwanted Water
  + -1 more
They stepped up and finished a job left unfinished by another contractor. Very efficient and cost effective. Also very easy to work with
Description of Work: Remove Unwanted Water

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

C K.
08/2022
5.0
Repair Damage from Dry-rot, Water or Pests
  + -1 more
When an emergency happens, Chris shows up! And for a Landlord, that is so important. Chris is a great communicator. He is professional and tries to help the Landlord avoid higher costs. Have used him multiple times in the last few years.
Description of Work: Repair Damage from Dry-rot, Water or Pests

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rick P.
07/2022
5.0
Repair an Acoustic Tile Ceiling
  + -1 more
They responded quickly to our call. They cleaned up the water damage to the ceiling from a roof leak. They set up fans to dry the area. They recommended a sheet rock and ceiling repair professional. The work was completed in a timely manner.
Description of Work: Repair an Acoustic Tile Ceiling

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daryl M.
07/2022
5.0
Haul Waste, Junk, Debris and Building Materials to the Dump
  + -1 more
Very Reasonable and Reliable!
Description of Work: Haul Waste, Junk, Debris and Building Materials to the Dump

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa R.
07/2022
4.5
Remove Unwanted Water
  + -1 more
l
Description of Work: Remove Unwanted Water

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

John F.
07/2022
5.0
Remove Unwanted Water
  + -1 more
I hope I never meet Chris again... I hope you never have to meet Chris or his team, but if you are reading this... you may need them. Let me be clear I love Chris and 911 Restoration. They did a fantastic job. They were punctual, professional, and worked with my insurance company. To be clear they were not a provider supplied by my insurance company and that was perfect. Chris was looking out for my best interests not cutting corners. While I hope to never have to see Chris again(unless I run into him at a bar and buy him a beer) I highly recommend them and would use them again if I ever need to!
Description of Work: Remove Unwanted Water

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracy D.
04/2022
5.0
Eliminate Toxic Materials or Mold
  + -1 more
We quickly determined no mold and no water in the wall. They were very responsive.
Description of Work: Eliminate Toxic Materials or Mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mitchell W.
12/2020
4.0
Eliminate Toxic Materials or Mold
  + -1 more
They did a good job. Clean-up could have been a little better. Blue painter's tape left on cabinet doors in conference room and bathroom. Other than that, very thorough and timely.
Description of Work: Eliminate Toxic Materials or Mold

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
3.0

Yes, I recommend this pro

ron t.
11/2019
5.0
Eliminate Toxic Materials or Mold
  + -1 more
Chris was very specific on timeline and what would be done. Thanks
Description of Work: Eliminate Toxic Materials or Mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lili A.
08/2019
5.0
Test for Toxic Materials & Mold
  + -1 more
I was very pleased with the service and the tech Justin that did most of the work was very knowledgeable and professional
Description of Work: Test for Toxic Materials & Mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diana D.
03/2018
5.0
Test for Toxic Materials & Mold
  + -1 more
Roof leaked - Response was quick and timely; damage concern was a priority and resolution goal was to reduce damage and cost; safety was a work practice by each individual and as a team. Follow-up was through and complete.
Description of Work: Test for Toxic Materials & Mold

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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    • 2(current)
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Contact information

59 Damonte Ranch Pkwy B-187, Reno, NV 89521

http://911restorationreno.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories


FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

911 Restoration of Reno/ Tahoe, LLC accepts the following forms of payment: Credit Card
Yes, 911 Restoration of Reno/ Tahoe, LLC offers free project estimates.
No, 911 Restoration of Reno/ Tahoe, LLC does not offer eco-friendly accreditations.
No, 911 Restoration of Reno/ Tahoe, LLC does not offer a senior discount.
Yes, 911 Restoration of Reno/ Tahoe, LLC offers emergency services.
No, 911 Restoration of Reno/ Tahoe, LLC does not offer warranties.

Contact information

59 Damonte Ranch Pkwy B-187, Reno, NV 89521

http://911restorationreno.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day