911 Restoration of Reno/ Tahoe, LLC

Excellent

They arrived and completed the project, I was pleased with what they did. I would recommend this company highly.

Fransico did a great job making sure he cleaned everything out and went the extra mile to treat the mold. Just getting over Cancer so very important ion the restoration of the trailer!! Thank You

If faced with mold removal, this is not the time to pick the wrong company! I highly recommend this company on every level. Professional, great communication, arrive on time, all work done with expertise and every employee a fine example of their hard work ethic.

Excellent workers. They came out the day after I called them and began work the very next day.

This was a demolition project for mold and water damage from a broken pipe. Brandon Jones worked with insurance company and we paid nothing out of pocket. All workers were exceptionally helpful during a very stressful event resolution.

Tackled remediation work immediately and were very efficient in completing task.

The crews that came to my house were professional and respectful. Always called to say they were on their way. Kris the estimator and the owner Mr. Poulin were also great.

Francisco was fantastic

Very professional and an easy process

Very professional throughout process of assessment and treatment.

Used them for water intrusion damage mitigation. Fantastic experience. Totally professional and reliable.

Great service

Ronnie Cordova responded to our request for a water damage assessment and promptly aligned his team from 911 Restoration for remediation. He guided us through the extent of the repair, restoration, and insurance process. The team communicated effectively and protected our property throughout the job. They were timely, paid attention to detail, and were considerate.

They removed and remediated some water damage form the bathroom above in my condo. They were quick and efficiant and easy to work with. Thanks

Excellent work and they went above and beyond with their customer service by even helping us navigate through the insurance process.

Very prompt and reliable company. They know their stuff when it comes to mitigation services

Very responsive and knowledgeable about water clean-up protocols.

Chris and his team were great to work with. Very responsive and helpful. They were able to pump out the water from my flooded crawl space and put in a new vapor barrier quickly and efficiently. The access to the crawl space was in the master bedroom and they kept the entire process extremely clean. I would recommend them for any restoration work needed.

They responded quickly and helped when we had the greatest need. So we are overall extremely grateful. On the downside, the crew they sent to do roof snow removal were not equipped with fall protection gear. Luckily, nothing bad happened but my heart was in my throat the whole time they were on the roof. Other than the roof issue, we are quite pleased with the services provided by 911.

Excellent customer service, project was completed within time frame agree upon, workers were thorough and cleaned up job site well. Would recommend to others.

Professional work done in a timely manner. Happy with their service. Maury i9n Reno, NV

We used 911 Restoration to mitigate water damages to a bedroom caused by water leak in the upstairs laundry room. Chris and his area manager responded very promptly and were professional in finishing the job.

Water from a split pipe inside the walls caused extensive damage to my kitchen -- the wall, cabinets, and even to the floor and joists. I worked initially with Amanda who assessed the problem and provided an estimate. Workers, including JL and Brandon, were efficient and thorough. They even came back a second time to remove a section of the floor that had been badly damaged. Every single contact with someone from 911 Restoration was helpful and professional. I had solicited three different bids from different companies, and although 911 Restoration was not the cheapest, their work was definitely worth every penny. Highly, highly recommended!

We used them for flood/water damage. Their work was professional, neat and exceptional quality. We started doing some of the work as a DIY project but hiring them to do the work was the best decision. We would highly recommend their services and would use them again without hesitation.