911 Restoration of Reno/ Tahoe, LLC

This pro has maintained an average of 4.5+ stars throughout their time with Angi.

About us

911 Restoration of Reno offers quality and efficient disaster restoration from knowledgeable and caring water damage Reno technicians. All of our experts are IICRC certified in water extractions, fire and smoke restoration services, mold remediation, and disaster restoration. We are the Fresh Start Company. That means that when you call our 24/7 customer service line, our friendly operatives will be at your home or business within 45 minutes to start the emergency water removal process. We are licensed, insured, and bonded to provide a thorough and professional property repair. Whether your home was damaged in a storm or your business’ toilets flooded, we handle it all with hope and speed. Call 911 Restoration of Reno for water damage restoration today.

Business highlights

8 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.955 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
5%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.8
responsiveness
4.9
Showing 1-25 of 55 reviews

Val F.
02/2025
5.0
Yes the job was done very professionally and satisfactory
Rating CategoryRating out of 5

Denise c.
01/2025
5.0
Great work. Very timely and professional. Who wants to wake up to a leak NO ONE and 911 came out and cleaned up everything, made great referrals to finish up and the process was quick and easy.
Rating CategoryRating out of 5

Clarence R.
08/2024
5.0
Excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Clarence R.
08/2024
5.0
They arrived and completed the project, I was pleased with what they did. I would recommend this company highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Phill B.
06/2024
5.0
Fransico did a great job making sure he cleaned everything out and went the extra mile to treat the mold. Just getting over Cancer so very important ion the restoration of the trailer!! Thank You

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Michelle F.
04/2024
5.0
If faced with mold removal, this is not the time to pick the wrong company! I highly recommend this company on every level. Professional, great communication, arrive on time, all work done with expertise and every employee a fine example of their hard work ethic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bonnie G.
02/2024
5.0
Excellent workers. They came out the day after I called them and began work the very next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cherrill C.
02/2024
5.0
This was a demolition project for mold and water damage from a broken pipe. Brandon Jones worked with insurance company and we paid nothing out of pocket. All workers were exceptionally helpful during a very stressful event resolution.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Andrew L.
02/2024
5.0
Tackled remediation work immediately and were very efficient in completing task.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$9,800

Victoria P.
12/2023
5.0
The crews that came to my house were professional and respectful. Always called to say they were on their way. Kris the estimator and the owner Mr. Poulin were also great.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

bob s.
12/2023
5.0
Francisco was fantastic

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Rick D.
12/2023
5.0
Very professional and an easy process

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathie V.
12/2023
5.0
Very professional throughout process of assessment and treatment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Mike B.
11/2023
5.0
Used them for water intrusion damage mitigation. Fantastic experience. Totally professional and reliable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$7,000

Steven C.
10/2023
5.0
Great service

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

sheila L.
10/2023
5.0
Ronnie Cordova responded to our request for a water damage assessment and promptly aligned his team from 911 Restoration for remediation. He guided us through the extent of the repair, restoration, and insurance process. The team communicated effectively and protected our property throughout the job. They were timely, paid attention to detail, and were considerate.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Richard D.
10/2023
5.0
They removed and remediated some water damage form the bathroom above in my condo. They were quick and efficiant and easy to work with. Thanks

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Susanne D.
09/2023
5.0
Excellent work and they went above and beyond with their customer service by even helping us navigate through the insurance process.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dennis P.
09/2023
5.0
Very prompt and reliable company. They know their stuff when it comes to mitigation services

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danny S.
06/2023
5.0
Very responsive and knowledgeable about water clean-up protocols.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

chris c.
06/2023
5.0
Chris and his team were great to work with. Very responsive and helpful. They were able to pump out the water from my flooded crawl space and put in a new vapor barrier quickly and efficiently. The access to the crawl space was in the master bedroom and they kept the entire process extremely clean. I would recommend them for any restoration work needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Robert C.
05/2023
4.0
They responded quickly and helped when we had the greatest need. So we are overall extremely grateful. On the downside, the crew they sent to do roof snow removal were not equipped with fall protection gear. Luckily, nothing bad happened but my heart was in my throat the whole time they were on the roof. Other than the roof issue, we are quite pleased with the services provided by 911.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
4.0

Yes, I recommend this pro
$6,500

Mary Jane S.
05/2023
5.0
Excellent customer service, project was completed within time frame agree upon, workers were thorough and cleaned up job site well. Would recommend to others.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$6,000

Maurice S.
05/2023
5.0
Professional work done in a timely manner. Happy with their service. Maury i9n Reno, NV

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
    • 1(current)
    • 2
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Contact information

14830 Kivett Ln, Reno, NV 89521

http://911restorationreno.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories


FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

911 Restoration of Reno/ Tahoe, LLC accepts the following forms of payment: CreditCard
Yes, 911 Restoration of Reno/ Tahoe, LLC offers free project estimates.
No, 911 Restoration of Reno/ Tahoe, LLC does not offer eco-friendly accreditations.
No, 911 Restoration of Reno/ Tahoe, LLC does not offer a senior discount.
Yes, 911 Restoration of Reno/ Tahoe, LLC offers emergency services.
No, 911 Restoration of Reno/ Tahoe, LLC does not offer warranties.

Contact information

14830 Kivett Ln, Reno, NV 89521

http://911restorationreno.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day