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Deuce's Pool Service

Pool and Spa Service, Wells and Pumps, Landscaping,

About us

Thank you for considering me for your pool maintenance and repair needs. We are a very small company and only advertise on Angie’s List. It will always be me who answers the phone, no secretary, no operator and no dispatcher and it will always be me you meet first. I always have my phone with me, but if I can’t answer I always return messages promptly and you will never be asked to call back during normal business hours. I am always happy to answer questions over the phone regarding your pool problems. The way I see it, if I can help you by spending ten minutes on the phone with you talking you through an easily fixed issue or answering a question, if you have a major repair or replacement you need to have done, you will call me first. Also, unlike many of my competitors on Angie’s List, I perform all repairs, acid washes and estimates myself. I have only two employees that handle the weekly pool maintenance and that allows us to provide great customer service and allows me to help Angie’s List clients promptly and our regular weekly customers never get lost in the shuffle. All repairs, replacements, plumbing jobs, acid/chlorine washes etc, that my company does, are performed by me personally. I may not perform every job a pool area may need, but I have a small group of contractors that I am happy to refer you to that I back with my reputation. I feel if an Angie’s List member chooses to call me, it is my responsibility to be able to get them the best person for the job whether that person is me or someone that I have worked with closely in the past that are the best at what they do. My roladex is happily yours. I would also like to thank Angie’s List members for writing reviews for me that have allowed me to receive the Angie’s List Super Service Award for 2013, my 6th year in a row. The reviews members write, not only help me get more business, but make my business better. I make changes and add services based on your reviews.

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Pool Maintenance & Repair. Plumbing Repair & Re-Plumbing.

Services we don't offer

Pool Installs. Deck Work. Re-Plastering. Tile Work. Heater Repair & install. Solar Install. Above Ground Pools. Vinyl Pools. Ceramic Pools. Fiberglass Pools. Jacuzzi Repair & Maintenance.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9386 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 386 reviews

Bonnie D.
06/2017
5.0
pool cleaners
  + -1 more
Called 7 different pool services Ivan was the only one to call back and was at my home in a couple of hours was here 5 min and fixed my problem for no charge. How many people do that? I had every thing set and ready to go I could not get the band around the filter to not leak just had pool replastered 2 days before. I give him an AAAAA+++++ he saved my day He will be the only one I will ever call for any pool service again.
Description of Work: fixed DE filter leak at the band

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

MARK - Midge G.
05/2017
5.0
pool cleaners
  + -1 more
Ian also worked well with a pool replaster company when I had my pool replastered.
Description of Work: I highly recommend Deuces Pool Service. I have used them weekly for a year. Ian helped me learn how to keep my pool in top condition, as I am a first time pool owner. He is an A in all aspects of service. Besides being a nice guy, he also is a good communicator, which is a very special thing to have when i comes to pools.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bruce B.
05/2017
5.0
pool cleaners
  + -1 more
Great professional service. I would recommend Deuce's and would definitely use them again.
Description of Work: Removed algae and acid washed the pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
05/2017
5.0
plumbing, pool cleaners, wells
  + 1 more
Everything is working perfectly and as advertised. Ian provided comprehensive training on the new pump and offered advice to help keep the pool clean and vacuum in good repair. We ended up hiring Ian as our permanent pool service provider. His monthly rate is 10% lower than our previous provider and he spends at least twice the time per week servicing the pool.
Description of Work: Ian replaced our single cartridge filter and pump with a 4-cartridge filter and new variable speed pump. There were some challenging plumbing issues and space constraints to deal with where the pool equipment is located, but Ian handled it all in stride and provided a clean, professional and timely installation. His prices were very competitive and he stuck to his estimate despite some plumbing rework that was required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

barry T.
05/2017
2.0
pool cleaners
  + -1 more
Filter was disassembled without shutting the pump off. When the timer went on the entire backyard became flooded. Ian did not want to take responsibility for this, so I deducted the additional $50 water bill usage from his service. Proper experience would have prevented this! Also damage was done on kitchen solar screen window from the cleaning pole and Ian the Owner just defends his assistant stating that if you didn't see it occur and he said he didn't do it, then I'm not responsible! Who would do business with a service that refuses to be responsible after almost a year! I suggest an intelligent person think twice and look elsewhere for quality, responsible pool services.
Description of Work: Quality weekly pool maintenance.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
3.0
punctuality
4.0

$110

Response from Deuce's Pool Service
On 8/18/2016 my employee julio called and informed me while cleaning Mr [Member Name Removed] filters the pump came back on and has flooded the yard. I immediately stopped what i was doing and headed there to access the situation. The deck was covered in water and dirt and the pool had lost a few inches of water. I then got Mr [Member Name Removed] out there explained what happened and we discussed how we can correct the mistake. We agreed we would clean up what we could today then julio and I came back on 8/20/16 after the water had dried and pressure washed the dirt off the deck and cleaned the pool again. I did not charge mr [Member Name Removed] 45 for the filter clean that i normally do in compensation for water lost and the inconvenience. He did state that the water cost more than that but that is not true and showed me no evidence of that. I feel i took full responsibilty and was accountable for my employees actions. Now just 2 days ago Mr [Member Name Removed] emailed me saying that Julio must have hit his window with his pole because his screen is ripped. I asked Julio about it and he said he did not and i believe him as he has always lets me know of any problems or mess ups he has as you can see from the previous incident. I told Mr [Member Name Removed] this he then called me and was not happy and unfortunately the conversation turned and he talk down to me saying i am an unintelligent unsophisticated person and thats why i clean pools for a living. At that point I decided that Deuces Pool Service would not be performing anymore services for Mr [Member Name Removed]! Mr [Member Name Removed] even continued via email to threaten bad reviews and talk down to me and Julio with racial tones saying MEXICANS LIE!!!!!!!!! in one of his emails. As you can see from my multitude of positive reviews this is not a reflection of our service level unfortunately you just cant make some people happy!

Anita G.
05/2017
5.0
pool cleaners
  + -1 more
Very well, it was simply a phone call and appointment, but it helped me out.
Description of Work: Our contractor left before our pool was complete, leaving behind a huge mess. When I called Ian, he was very helpful and set up an appointment right away with his very busy schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Deuce's Pool Service
Thank you kindly for the positive review!

Marc S.
04/2017
5.0
pool cleaners, wells
  + 0 more
Ian is a very friendly and professional pool service company owner. Deuce's Pool Service is a quality company here in the Vegas Valley. Ian was on time and is one of the few people in Vegas who keeps his word and is accountable for his work. He was able to clear my pool of the algae and the water is crystal clear! He did the perfect job of putting in the right amount of chemicals as to clear the water and not hurt the pool itself. He explains procedures and the strategy with the pool and arrives each time either a bit early or exactly on time like he schedules. A very dependable and smart guy who I appreciate helping me keep the pool in good working order!
Description of Work: I bought my first house with a pool. When I bought it from the sellers, the pool had no chemicals in it and it quickly turned deep green with algae. I needed this to be taken out and to make the water crystal clear.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNDA K.
04/2017
5.0
pool cleaners
  + -1 more
It went really well. He's a really nice guy. Responded quickly to my quote, was punctual, and professional. He also gave us lots of hints on how to deal with our type of pool (we are new pool owners - 4 years) and we relied on another pool company who was just way expensive and wanted to sell us lots of services we did not require. His price was right and the quality of his work is impressive. He is now our new pool guy. He also gave us a discount b/c we are members with Angie's List. So nice to deal with people who have a good work ethic. Will hire him again for sure.
Description of Work: had the pool drained and checked by Ian. His estimate was way under everyone else I asked to give me a quote.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathleen R.
04/2017
5.0
pool cleaners
  + -1 more
Ian showed up right on time and did a great job. He does my weekly maintenance now and is terrific
Description of Work: I had my pool pump replaced and the pool cleaned, it was a mess.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anthony V.
04/2017
5.0
plumbing, pool cleaners
  + 0 more
He responded fast, got the job done fast,and most importantly, it was done right. He even painted the new piping to match the existing piping. Since then, I hired him to maintain my pool as well.
Description of Work: The ends of the pipes that attach to the chlorinator were shot and needed to be cut out and replaced. He also installed a replacement leveller for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jill W.
04/2017
5.0
pool cleaners
  + -1 more
It went very well, we were very pleased with the work and price.
Description of Work: Filters cleaned and some plumbing done

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia B.
04/2017
5.0
pool cleaners
  + -1 more
Very, very pleased. Pool was in bad shape. Green with lots of algae growth. Ian was efficient and professional. Always on time and sometimes early. Job well-done. Would definitely use again.
Description of Work: Pool Drained and Acid Washed. Filters cleaned. Chemicals added.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Steven C.
03/2017
5.0
pool cleaners
  + -1 more
Ian was great, came over multiple times and was on time every time. I called him to have the pool drained and acid washed because I was told by a pool store it needed an acid wash. He came over and explained that my pool did not need an acid wash, it just needed to be drained and refilled with new chemicals. While he was there he noticed my pool pump was leaking and he explained that if I had a home warranty they should cover that. So he saved me money on my pool pump seal and the acid wash by not talking me into stuff I did not need. Service was great.
Description of Work: I needed my pool drained and refilled with starter chemicals.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Marjorie B.
01/2017
5.0
pool cleaners
  + -1 more
Extremely well. Pool is always sparkling and service is dependable. Since I am not able to be there when the service is done, I have to rely on Deuce's dependability, thoroughness and integrity. I have now used them for more than 4 months and am very pleased with the service.
Description of Work: Ongoing weekly pool maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brad Z.
01/2017
5.0
pool cleaners
  + -1 more
Ian was very professional, kind, patient and on time. Once the air leak was located he re-plumbed the pipe and it solved the problem. I would recommend Ian to all of my clients, friends and family...
Description of Work: I had a air leak on the suction side of my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

David C.
12/2016
5.0
pool cleaners
  + -1 more
Great experience. Much cheaper then I expected. Always on time and took the time to educate me!
Description of Work: Rebuild pump, empty and refil pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

John R.
10/2016
5.0
pool cleaners
  + -1 more
Ian is highly professional and doing a great job.
Description of Work: Ian is doing a great job maintaining our pool. On top of weekly maintenance, he has kept our filters clean. Thanks much Ian.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dennis C.
10/2016
5.0
pool cleaners
  + -1 more
Perfect. Owner did all the work himself. Is is great to work with.
Description of Work: Cleaned and acid washed in ground spa, cleaned filters, fixed small leak, put chemicals in, repaired pool light and set all timers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Marjorie D.
09/2016
5.0
pool cleaners
  + -1 more
The job was done very promptly and efficiently at a reasonable price. Our weekly pool service person had quoted us a very high price to correct the problems. Deuces's Service person did both jobs for less than half the price. We liked him so much, we asked if he would take over our weekly service. Unfortunately for us, his schedule was already full. We will definitely call him for any maintenance issues in the future.
Description of Work: clear debris from skimmer line and repair leak in pool equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Samia T.
07/2016
5.0
pool cleaners
  + -1 more
I thought my pump was broken, it wasn't, but he came out scheduled the pump & taught me about my pool & pool maintenance. Very helpful:)
Description of Work: Service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

MICHAEL M.
07/2016
5.0
pool cleaners
  + -1 more
Very well. Ian was prompt and very professional. He knew his stuff!
Description of Work: Replaced pump seal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Michael B.
07/2016
5.0
pool cleaners
  + -1 more
Pool pump failed on 07/07/16, contacted Ian @ Deuces the following morning. Ian was able to come by to assess the problem within a couple hours. He examined the equipment and completed his diagnosis quickly. He stated he would get the parts and be back on 07/09/16. Later in the day he told me he had the parts and would be here Saturday morning around 9:00 am. He texted me at 8:20 to let me know he was on his way and would arrive in 15 minutes. Within a half-hour of his arrival, the pump was fixed and running.
Description of Work: Pool pump failed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Richard P.
07/2016
5.0
pool cleaners
  + -1 more
Ian was prompt, courteous, and explained everything including other repair options. Once I decided on the repair, he was prompt and got the fixed accomplished as he advertised. I would definitely use him again.
Description of Work: Diagnosis and replaced main pool pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Mitzi T.
06/2016
5.0
pool cleaners
  + -1 more
I called Deuce's Pool Service on a Friday afternoon in a panic after the lid blew off my pump tank (I plead guilty to user error). I spoke to the owner, Ian, and walked him through what happened. We arranged for him to come early the next morning to evaluate the situation. Fortunately the only casualty was the pressure gauge, which Ian went and purchased and installed. He gave me some much needed pool care advice/education and told me to call him if I ever had any questions, which I did take him up on. As new to Nevada and pool ownership it was nice and reassuring to have someone go beyond the job-at-hand. I plan to have Deuce do annual fall/spring equipment service and have them drain/refill the pool next winter.
Description of Work: Replaced pressure gauge. on pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Gretchen T.
06/2016
5.0
pool cleaners
  + -1 more
Did an amazing job!!!!!!!! Ian was prompt and great to work with went out of his way to help me.. My pool has never looked so great.. So we also are having him do monthly service.. I am so glad that I found him and will continue to use his services.. Again I can't tell you how happy I am. He does not overcharge or push for more expensive things he doesn't upsell. I have a huge pool don't know how he does what he does for such a great price.. and also a great outcome.. Would surely recommend him and his service.. Thank you Ian and your team for a great job..
Description of Work: Cleaned my pool then acid washed new filters. And also monthly service..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Contact information

1126 Stable Glen Dr, North Las Vegas, NV 89031


Service hours

Sunday:
5:30 AM - 6:00 PM
Monday:
5:30 AM - 6:00 PM
Tuesday:
5:30 AM - 6:00 PM
Wednesday:
5:30 AM - 6:00 PM
Thursday:
5:30 AM - 6:00 PM
Friday:
5:30 AM - 6:00 PM
Saturday:
5:30 AM - 6:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Wells and Pumps,
Landscaping,
Plumbing

FAQ

Deuce's Pool Service is currently rated 4.9 overall out of 5.

Sunday: 5:30 AM - 6:00 PM

Monday: 5:30 AM - 6:00 PM

Tuesday: 5:30 AM - 6:00 PM

Wednesday: 5:30 AM - 6:00 PM

Thursday: 5:30 AM - 6:00 PM

Friday: 5:30 AM - 6:00 PM

Saturday: 5:30 AM - 6:00 PM

Deuce's Pool Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Deuce's Pool Service offers free project estimates.
No, Deuce's Pool Service does not offer eco-friendly accreditations.
No, Deuce's Pool Service does not offer a senior discount.
Yes, Deuce's Pool Service offers emergency services.
No, Deuce's Pool Service does not offer warranties.
Deuce's Pool Service offers the following services: Pool Maintenance & Repair. Plumbing Repair & Re-Plumbing.
Pool Installs. Deck Work. Re-Plastering. Tile Work. Heater Repair & install. Solar Install. Above Ground Pools. Vinyl Pools. Ceramic Pools. Fiberglass Pools. Jacuzzi Repair & Maintenance.

Contact information

1126 Stable Glen Dr, North Las Vegas, NV 89031


Service hours

Sunday:
5:30 AM - 6:00 PM
Monday:
5:30 AM - 6:00 PM
Tuesday:
5:30 AM - 6:00 PM
Wednesday:
5:30 AM - 6:00 PM
Thursday:
5:30 AM - 6:00 PM
Friday:
5:30 AM - 6:00 PM
Saturday:
5:30 AM - 6:00 PM