Deuce's Pool Service

My pool pump stopped stopped working. Ian texted me when he was on his way and showed up exactly when he said he would. He went straight to work and found the issue very quickly. He showed me where the impeller busted. He came back over the next day with the part and fixed it, good as new. Very impressed by him. I added his number to my phone and will call him directly if I ever have issues again. I highly recommend him. Thanks Ian.

It went well. Ian translated my jumbled requests into very quick work. Ian also showed me a better way to handle cutoff values. In addition, his fees were reasonable. Ian is a star.

It didn't go at all. He did not have decency to return my call.

My pump needed to be primed to start and was leaking water when running. Ian took the pump apart and identified a seal which needed to be replaced, he also identified a minor leak in the pipe going to the pump and found the problem with my pool timer. He was able to repair my equipment instead of trying to sell me a new pump and timer. The work was done quickly and at a reasonable cost.

Excellent. Ian was friendly, professional, and performed work as requested with no issues.

I've been having trouble with my pop ups and overall circulation in my 10000 gallon in-ground pool. Ian came the day after I called him and showed me some settings to change on the pump and valves for better circulation. He also discovered a crack/leak in my filter housing. He asked if I had a home warranty (even though he doesn't work with them) and advised me to call them about the leak. He was right, they cover the equipment and repair which he receives no compensation for. His honesty, professionalism, and knowledge are rare and very much appreciated. I'd recommend him for any pool work as these qualities are hard to find in this town. I'll definitely call him for the non-warranty stuff that comes up. Go Bills!

Ian was fair. He has been cleaning my filters and minor maintenance for a couple of years now and I have been a customer for about 6 years with this pool business from the previous owner. This is the first time Ian, personally, has done a pool drain and cleaning for me. It is a small pool with real rocks on the fountain and one side. I wasn't quite satisfied with the outcome the first time around but he came back and re-did the pool again. It didn't help it was raining the entire week. Ian is a great guy and he takes customer service serious and tries to do his best. It's important to communicate with him what the problem is and I know he will reach a good outcome with you. Although this drain and cleaning was a little more expensive than previous times I've had this done, I like working with Ian and I think you would too. Otherwise, his prices are good and fair with filter cleaning and minor pool maintenance. He is friendly, punctual, and quick, which is hard to find in Las Vegas. He's one of the good guys! Thank Ian..

Excellent! Ian called me back within a few hours and arranged a visit the next day! Cleaned my pool and offered ‘pool school’. Gave me suggestions on what chemicals, cleaning equipment and how to conduct routine maintenance. Was not pushy to sell his company’s weekly services. I will definitely be calling him again for all my future pool needs. Total for cleaning, chemical treatment and ‘pool school’ was $90 which included the $20 off Angie’s List discount. I’m extremely pleased and look forward to working with him in the future!

Ian deciphered and fix the problem instantly. A replacement part was required which was difficult to find (due to age of system), but he found it! Then we addressed the issue of having an auto fill "thing" installed. He told us what to order and where to order it from. As soon as it arrives we are to call him to do the installation. Without a doubt, Ian is a man who knows his pools. It gives us a great sense of security to have Ian available when a pool problem arises. Life is good!!..................Richard Hafen

Ian is a total pro who said what he would do and did what he said. He is a total pro, polite and affable, and responsible. I knew in my gut when he came over to assess my situation that he was the right contractor. I have been enjoying my pool every day since he completed the work, which was done in a tidy three days. I would definitely use him again. So should everyone else.

Had Air leak at pump strainer - almost no vacuum at skimmer so cannot vacuum pool. I could not find problem. Called Ian. He came as scheduled and found some seals and a part which needed changing. Came back next morning and fixed everything so now all works correctly. I really appreciate how helpful he was as finding this problem the cause of the air leak and lack of vacuum was beyond me. Price was also excellent.

Duece's Pool Service is awesome! We used Ian and his team to clean and service our pool equipment for about a year before we moved out Nevada. Ian is incredibly knowledgeable with all equipment, so he was able to replace or break broken things that make our pool much more efficient. He always left the pool sparkling. Highly recommended!

I get my filters cleaned regularly. Usually I just send a text and the response is pretty quick. He is always looking out for my needs and gives me helpful advice. If you need someone to care for your pool, this is the right place.

It went GREAT, he was a life saver! Repaired a couple little things, cleaned our filters and had our pool sparkling by the end of his visit. We are also very happy with our weekly service. Everyone is knowledgeable and friendly. It's nice to have a reliable and trustworthy company to work with. :) We will refer our friends and neighbors.

Excellent prompt service, and did not try to upwell me with anything unnecessary.

Outstanding - far beyond what we were expecting and worth every penny. We called Duece's because we have finally given up on the idiots routinely sent out by our home warranty company (which we are cancelling). We figured that anyone who racked up 350 A's on Angie's List with only 15 reviews less than an A (that's about a 96% approval rating) must have something going for them and we weren't disappointed. Ian quickly returned calls and texts. Arrived before the appointment time. Arrived on time for all of his work activities. Kept me up to speed on everything that needed doing and charged what he said he was going to charge with no mysterious upcharges. Professional and willing to explain what was going on without treating me like an idiot. Absolutely will hire again.

Services completed in two trips. Great job.

The pool pump was often tripping the circuit breaker when trying to start up each morning. The owner, Ian, answered my call and was able to diagnose what was probably the issue over the phone. He quoted me a price that included the replacement part and was able to do the work in a timely and professional manner. He seemed to be honest and didn't try to sell me a new pump or timer.

My pool is 20 years old and has had several issues over the past year. Ian has always been very responsive and extremely knowledgeable and efficient in diagnosing and fixing the problems.

Excellent service. Our trees look beautiful! Great clean up! Going to use them on an annual basis!

They have been good so far. They are coming every month. They are actually charging more than I think they should, but seem to be doing okay. Their price is a little to high.

I want to thank Angie's List for recommending Deuce's Pool Service. Ian was awesome. He is hardworking, conscientious, trustworthy, honest, affable, and a veritable storehouse of knowledge about pool chemicals and pool maintenance and repair. Within a short time he turned my virtual swamp of a pool into a crystal clear heavenly paradise. It was truly amazing. What's more, with the repairs Ian made, my pool equipment is functioning better than it has in a very long time. I highly recommend Deuce's Pool Service, they are the best.

Fantastic...i have had 4 pool service companies service my las vegas & seattle homes...THIS COMPANY IS BY FAR ABOVE THE REST! Quiet & quick & my pool sparkles clear blue like a casino pool...others have cleaned ok BUT THERE was always some sand or a bit yellow/brown/green film in a few parts...CRAZY THING IS ...THIS POOL SERVICE TOOK OVER A DIRTY POOL & had it BRANDNEW in ONE WEEK (they made 2 extra visits to get it PERFECT!!!!)

Very well hired for ongoing service

Job completed as promised, left area clean. Very personable. Definitely will hire again.