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Zerorez Carpet & Tile Cleaning

Carpet Cleaning, Ceramic Tile, Floor Cleaning and Waxing,

About us

Cleans like NO other carpet cleaning company in the country. Cleans ONLY with our patented exclusive Empowered WATER system. All Natural, Green, no toxic or harsh chemicals ,safe for children, pets, allergy sufferers. No residue cleaning, carpets dry quickly, stay cleaner longer, all master technicians are background checked, bonded, company employees. We will make you a Raving Fan of Zerorez Las Vegas!

Business highlights

21 years of trusted experience

Services we offer

Carpets, air ducts, hardwood flooring, upholstery, tile, marble, leather, showers, granite, all surface GREEN cleaning and air.

Services we don't offer

House cleaning, maid service, FULL flood restoration projects and severe MOLD removal.

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.6149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
11%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.7
responsiveness
4.7
punctuality
4.8
Showing 26-50 of 149 reviews

Sally C.
10/2014
5.0
carpet cleaners
  + -1 more
That is a good one that I have used and I never used anything else. They pushed the couch away from the wall so they can clean the carpet very well. I have used them for probably six years. They don't use a shampoo instead it's a treatment that they use. The carpet is so soft, it feels like it's brand new. You can walk on it and it feels so soft. When you lay down on it, it smells so good.
Description of Work: I used Zerorez for carpet cleaning. They just set me a deal for $29 per room, free starter kit and $25 for any traditional services like pet stains and odors, dirty grout, upholstery and air ducts. Six months ago, they cleaned my carpet and then I had three roll rugs that they also cleaned. They also cleaned the carpet in my closet, bedroom, hallway and my computer room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Zerorez Carpet & Tile Cleaning
Thank you [member name removed]! We greatly appreciate the feedback! My favorite part of Zerorez is the soft carpet afterward, its like a cloud!

R D.
09/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Their price was real reasonable for the work they did. They pre-treated and the carpet looked brand new. This was after several cats, two kids with all of their friends and my husband works construction so it was either rip out the carpets or have them cleaned. The cleaning has made the carpets last a few years longer. I have highly recommended them. I thought the price was more than fair.
Description of Work: We have had excellent results with Zerorez for carpet cleaning. We had them do all of our stairs and maybe a sofa.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Zerorez Carpet & Tile Cleaning
Thank your [members name] residence for the review. We really appreciate it. It is customers like you that help make us great!

Charles H.
08/2014
5.0
carpet cleaners
  + -1 more
My experience with them was good. They had a special for three rooms for $99. I paid more than the special because I had stairs. The quality of work was very good. Their pricing is reasonable.
Description of Work: I have used Zerorez Carpet & Tile Cleaning for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Zerorez Carpet & Tile Cleaning
Thank you [member name removed] for your feedback we really appreciate it and we are glad to have serviced you. We are looking forward to servicing you in the future and continuing to make you a raving fan.

Donna B.
07/2014
5.0
carpet cleaners, ceramic tile, air duct cleaning, floor cleaning
  + 2 more
They are wonderful to work with. They have a fabulous product, great service people. I highly recommend them and will use them again when needed.
Description of Work: Cleaned air ducts, grout tile and carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Fred H.
07/2014
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
they were great: price, service everything
Description of Work: clean carpet and tile

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sally C.
07/2014
5.0
carpet cleaners
  + -1 more
I have used them for several years now. Would not use anyone else
Description of Work: Cleaned 3 rooms of carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Deborah G.
07/2014
5.0
carpet cleaners
  + -1 more
Their technicians are always first class. They are neat, courteous, and capable!
Description of Work: They have done carpet and tile cleaning as well as repair and stretch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$174

Dean W.
07/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
The 2 men came in, gave us a reasonable price. A little under our last carpet cleaner. They moved the furniture that was agreed on then went to town cleaning the carpet. The carpets looked and smelled fresh. They dried in about 6 hours. We definitely would use them again. The price, the cleanliness of the carpets after and the short drying time sold us.
Description of Work: Cleaned carpets in 2 homes

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$224

Julie P.
06/2014
5.0
carpet cleaners
  + -1 more
Prompt service. Kind and courteous young gentleman.
Description of Work: Cleaned tile, carpets (including stairs), and my car.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda C.
06/2014
5.0
carpet cleaners
  + -1 more
We got them off Angie's List. We have done ourselves with a carpet cleaner. We had a company that was doing the work. I smoke in the house and we have had dogs ever since we have lived here. The smoke stays in the carpets, so the carpets were a little dirty. They were nasty. Zerorez totally cleaned the carpets and got the stains out that had never been able to get out. The carpet smells great. It didn't stay wet that long.
Description of Work: Zerorez cleaned the carpets in 5 bedrooms, two halls and the landing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$508

Julie R.
02/2014
5.0
carpet cleaners
  + -1 more
There were different technicians on each day and they each did a good job. Two suggestions when it comes to pricing: First, add the and quot;fueland quot; charge into the cost of cleaning. Second, add the teflon carpet protector in the cost of cleaning and advertise that it's included.
Description of Work: They came on two separate days in order to divide the areas to be cleaned (we didn't want all the carpet to be wet on the same day). Of all the carpet cleaners we've used, ZeroRez seems to get it the cleanest without leaving a soap residue.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$396

Response from Zerorez Carpet & Tile Cleaning
Thanks for your review [member name removed]...and for the suggestions too! We're thankful to work with appreciative customers and thank you for your trust in Zerorez.

Barbara G.
02/2014
5.0
carpet cleaners
  + -1 more
The gentleman who did the work was professional, courteous, and did the work in a timely manner. The rugs were beautiful when he was finished. I have used Zerorez for at least 5-6 years and have never had any complaints.
Description of Work: I had two area rugs cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Alberta H.
01/2014
5.0
carpet cleaners
  + -1 more
The technicians were professional and courteous. There was no attempt at an up-sell. I paid what I was quoted over the phone. The office called earlier to advise they might be a little late (but they arrived right at the end of the window promised). I appreciate the fact that they valued my time and kept me in the loop. They used a plant based spot remover then began cleaning. The carpets look like brand new. I am so pleased and would happily recommend Zerorez to anyone needing carpet cleaning without chemicals.
Description of Work: Cleaned carpets in 4 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$147

Victoria U.
01/2014
5.0
carpet cleaners
  + -1 more
The technician was punctual and professional. We had new carpet installed in our house when we moved in, and I was nervous about having it cleaned. I tried to postpone cleaning it by using Woolite Carpet Cleaning Foam on some spots in our hallway, and the Woolite actually lightened the carpet. I thought we were going to have to replace the carpet, but Zerorez was actually able to get the spots out. I like the fact that there is no soap residue. Zerorez is a little more expensive than other providers, but worth every penny.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Michelle F.
01/2014
5.0
carpet cleaners
  + -1 more
They were wonderful. They were here right on-time. They were just really good. I even liked the technician that came out. He was very knowledgeable. I would definitely use them again, and I would also use them for my air ducts if we need to get them done too.
Description of Work: We used the carpet cleaning services of Zerorez Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathie P.
09/2013
1.0
carpet cleaners
  + -1 more
I called to arrange carpet cleaning and possibly also floor tile/grout. I have parrots and have lung issues myself so I am very specific in my requirements for NO chemical fumes or any residue in the air. The young man who answered the phone in the call center (I could hear other voices in the background, so I assume it was a call center rather than a local company office) was uninterested...not rude...just not interested. I asked to verify the absolute lack of fumes or chemical residue and finally got a and quot;yeahand quot; out of him. I asked, since the and quot;dealand quot; I was calling about in the newspaper was for three rooms, if I could have two rooms and an area rug done instead. and quot;Noand quot;...not and quot;sorry, we can'tand quot; .. just and quot;Noand quot;. OK..fair enough. As I'm looking at my calendar to schedule the appointment I asked if they moved the furniture. and quot;Noand quot;. I'm not talking about the heavy stuff, like a china cabinet, I'm talking about couch, chairs, end tables...and quot;Noand quot;. I'm sorry..that's too many and quot;Noand quot;s for me. I'll look elsewhere for service. It's a shame...I'm impressed with the positive reviews here...but I can't move all of my furniture and my husband has an injured back. Guess Iand quot;ll check with OxiFresh.
Description of Work: I did not hire them

Rating CategoryRating out of 5
professionalism
1.0

$99

Erica Z.
09/2013
5.0
carpet cleaners
  + -1 more
Very pleased with the results without the soapy residue
Description of Work: 3 bedroom, stairs and landing.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Gregg O.
08/2013
5.0
carpet cleaners
  + -1 more
These guys are the BEST. We have had several people clean or carpets. Hands down this is the best method. They use almost steam temp PH balanced water. The suction is great and it only takes a couple of hours to dry. The staff is alwasy friendly and fast. We have used Zerorez several times and will only use them in the future. Highly recommended !!!
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

lisl H.
07/2013
5.0
carpet cleaners
  + -1 more
They did a great job even on the areas heavily soiled.
Description of Work: Shampooed our carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Dellie M.
04/2013
4.0
carpet cleaners
  + -1 more
They were professional, timely, but I did not notice a difference between them and my own carpet cleaner.
Description of Work: They cleaned my carpets.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ruben F.
02/2013
5.0
carpet cleaners
  + -1 more
I had moved all furniture in three rooms so that they could clean the entire rug in these areas. Then I had them clean the walking areas in three other rooms and the hallways. Overall it took them approximately less than two hours.
Description of Work: They cleaned three entire rooms, the walking path in three other rooms plus, all of the hallways. When the technician left all areas were spotless, clean, and dry.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$480

Larry H.
02/2013
4.0
carpet cleaners, ceramic tile
  + 0 more
I was pleased with the end results from Zerorez Carpet Cleaning. The carpets were clean. It was easy to get them back out. There were a couple of spots that needed extra attention after everything dried. They came back out and did it and it was no big deal. We have one thing that they are going to come back out and take a look at. There was a little over spray with what they used on the tile and it got on the stainless steel appliances in a couple of spots. That is not completely resolved yet. They are coming back out to see if there is anything they can do. We have used some stainless steel cleaner and it is not coming out. It didn't eat through it like acid, but it is cosmetically obvious. I would give them a B as of right now since the issue is not completely resolved. It cost more than other services, but they did what they said they would. The service was better. We got the results that we would expect from the higher price.
Description of Work: We used Zerorez Carpet Cleaning. They cleaned tile and the carpet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

SALLY K.
01/2013
3.0
carpet cleaners
  + -1 more
My carpeting is over 15 years old and has alot of worn paths that get dirty pretty quickly. The cleaning seemed to be pretty good, but within a week or so it appeared that stains and worn paths reappeared. I thought the price was pretty high also. I have had a different company here a few months ago and they did a great job and the carpets still look good. I will not use Zerorez again. Just not good enough.
Description of Work: Carpets cleaned in my home.
Rating CategoryRating out of 5
$241

Leslie B.
12/2012
5.0
carpet cleaners
  + -1 more
Technician was punctual, courteous, and answered questions. Work was completed quickly. Very satisfied with the results and will have this company clean my carpets again.
Description of Work: Company cleaned the living room, dining room, and stairway carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

brian C.
12/2012
4.0
carpet cleaners
  + -1 more
After listening to the radio ads I was expecting some new method of cleaning but it was just carpet extraction minus the chemicals. The price was a little more than I expected and the carpets did not stay clean any longer than the previous company that I used. They were on time and the workers were professional.
Description of Work: We hired Zerorez to clean our carpet 4 rooms.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Contact information

7540 Dean Martin Drive 503, Las Vegas, NV 89139

www.zerorezlasvegas.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Ceramic Tile,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Zerorez Carpet & Tile Cleaning is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 5:00 PM

Zerorez Carpet & Tile Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Zerorez Carpet & Tile Cleaning offers free project estimates.
Yes, Zerorez Carpet & Tile Cleaning offers eco-friendly accreditations.
No, Zerorez Carpet & Tile Cleaning does not offer a senior discount.
No, Zerorez Carpet & Tile Cleaning does not offer emergency services.
No, Zerorez Carpet & Tile Cleaning does not offer warranties.
Zerorez Carpet & Tile Cleaning offers the following services: Carpets, air ducts, hardwood flooring, upholstery, tile, marble, leather, showers, granite, all surface GREEN cleaning and air.
House cleaning, maid service, FULL flood restoration projects and severe MOLD removal.

Contact information

7540 Dean Martin Drive 503, Las Vegas, NV 89139

www.zerorezlasvegas.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
8:00 AM - 5:00 PM