Yes! Air Conditioning & Plumbing

Description of Work: YES A/C & PLUMBING BUSTED MY INSTALLATION

Description of Work: Never had them do any work. They were extremely unethical and dishonest. After realizing that these guys were out to soak me for every penny they could get I sent them on their way. In my case it was 10 times more than was was needed.

Description of Work: My A/C had stopped blowing air figured blower motor went out. Had a friend recomend yes to me also hearing the comercials on the radio decided to call them for service. The technician that came out was very nice and courtious told me the blower motor was bad. Don't believe the first person you call always get a second opinion. They replaced my blower motor,hard start switch,condensor fan, and then replaced the blower motor and hard start switch a second time. E

Description of Work: They completed two bathroom remodels.

Description of Work: I have a service contract with them. The work they have done has turned out ok; however, the prices are absolutely exorbitant. They did some work on the washing machine in which they changed the hoses. I had a handyman come out who said he could of charged me 1/3rd of that. They also did some repairs on the water heater, they said it needed. It came to $1,067; I could have gotten a new water heater for what I paid.

Description of Work: I have a service contract with them for plumbing and our HVAC system. They come and they check the hot water heater and the plumbing to make sure there are no leaks and to look over things. There is a part of their company that deals with the HVAC and they come and do the checks in the fall and spring. Also, if any problems develop they will come and take care of those.

Description of Work: They have a plumbing and air conditioning division.

Description of Work: two people arrived, one a tech and the other a slesman lookig for an order for additional work. the salesman was pushy and even was upset that we didnt ask for mor service. i found out later that tat was their mo and their prices were among the highest in th area

Description of Work: Requested a solution to improve air circulation in the master bedroom.

Description of Work: When we moved to Vegas in 2009, we received a flyer about getting our vents cleaned out by Yes! Air Conditioning. Considering we were moving into a 19 year old house that previously had large dogs we felt it would be a great idea to get the vents cleaned out. We were pleased with the service that we received on this initial visit and paid for a 3 year heating/plumbing inspection and maintenance contract. Boy - what a mistake!! First of all, their plumbing side of the business NEVER kept an initial appointment that they made. They would give you an approximate 2-hour window that they would show up. But, they ALWAYS and I mean ALWAYS call within an hour of their arrival time and tell you that they will not be able to make the appointment because "an emergency came up and our technician is not able to make the appointment." There were more than one time where they were not able to make the 3rd or 4th appointment either. Whatever you do, DO NOT TAKE TIME OFF OF WORK for an appointment they make with you unless you have called on an emergency basis. They do not know the meaning of keeping a schedule appointment. Oh - and when you do use their emergency service they definitely will show up and overcharge you through the d*** nose. We had a leaking tub drain on our second floor and water was dripping down into our downstairs bathroom shortly after moving in to the house. Since we were not able to see the leak or knew what was causing it, we called on an emergency basis. They charged us $1300 to cut a hole in our ceiling and repair a bathtub drain that had cracked. My husband and I are not plumbers and probably would have screwed up the job royally, but we got taken to the cleaners on this job nonetheless. Not to mention that they have no ability to repair any structural changes they do - so we also ended up paying another contractor to come in and repair the ceiling and paint at another $400 (excellent quality of work). In each of their plumbing inspections - they told us that we needed to replace every valve inside our house for a total of $2200. While I don't agree we could use some upgrading on the water valves, I am not so sure on the $2200 price tag they seemed to think it would take. Their maintenance contracts they have are their way of coming into your house to drum up additional business and find problems - not to maintain your A/Cs or water heaters. While we had pretty much written off their plumbing team, we initially had great luck with their A/C service. Prior to this last year, they never canceled an appointment and were always professional when they came out to inspect our units. We were happy enough to purchase an entire new system (furnace and A/C unit) for our downstairs. The price of this unit was not the best out there (approx $13,000 for a 4 ton unit), but we are happy with the quality of the product - which is the same as what is sold by Home Depot. Within the last year, we have noticed their A/C service following suit with their plumbing service and not keeping scheduled appointments. This last time they were scheduled to show up and they called, my husband told them to not bother calling back because their service was the worst out there since they cannot manage to keep their appointments as promised (at least they do call to cancel even if it the hour before they are due to show up). Obviously the moron on the phone did not take a direct suggestion to not call back because they called back the next week to reschedule. I explained to them that my husband was very direct the week prior and we wanted to be removed from their phone and mailing list. Despite having their system and having a 10 year warranty on it - we will take our chances and find another quality company that actually values its customers. I would NEVER, NEVER, NEVER recommend Yes! to anyone. I am shocked they are even still in business - poor quality, shady business practices and crappy customer service.

Description of Work: I needed a sink drain removed, repositioned and sealed since it was leaking slightly. It was a simple job, but I didn't have the right tool to do it. I already had the plumber's putty, and had removed all the connecting pipes.

Description of Work: They put in a new air conditioner, water heater, furnace, hoses under my sinks, and new toilets. He also replaced my garbage disposal.

Description of Work: Evaluation, replaced condenser motor, replaced condenser cap, installed hard start kit.

Description of Work: Company did check/tuneup of AC & Heating.

Description of Work: They installed insulation in the attic in a property of ours. The installers removed 2 air vents. They didn't turn off the AC after the work. The insulation was then sucked into the open vents. They incorrectly repaired the vents with duct tape. The owner of the property ended up being covered by insulation that was blown out of all AC vents throughout the house while he was asleep at night. When I called this company to respond to this and take care of the problem it took them 2 days to come out. The insulation had 30% fiber glass in it. We had to have a hazardous material unit come out to clean the area. The company refused to take 100% responsibility for this situation. They are actually blaming the owner for it because of an AC cover that was in the attic that they knew about. It was just a huge mess.

Description of Work: clean kitchen drain,snake did not work,

Description of Work: replace plumbing fixtures. spring ac tune up

Description of Work: This company has been under a service contract for HVAC since we moved into this house over 7 years ago. For the first 4 years they provided maintenance twice a year. The HVAC system in this 10 year old house was improperly installed by the Builder, apparently the blower and thermostat was installed on one of the Air Handler's on the wrong side of the unit, causing the unit to overheat in winter and shut down periodically (especially during long cold spells). Also, the units were undersized by the Builder so they never adequately cooled the West facing rooms. After 4 years of putting up with this situation we replaced the entire system (2 Air Handlers and two Condenser Units), cost over $20,000.00. The job included complete duct cleaning.

Description of Work: They replaced my hot water heater and put in a water filtration system.

Description of Work: The plumber replaced the part that turns the water on and off and conects to the handle in the shower.

Description of Work: Check and clean AC/Heating System

Description of Work: This is the third visit by ARS under a 5-year service contract. It's supposed to be a safety inspection and maintenance which includes draining the water heater, inspecting the anode rod, and going through the house to check the condition of all plumbing fixtures. I had to contact them, and during my initial call the operator told me she had no record of our purchasing this contract. I had all the paperwork, but it was irritating to be told I was wrong and then given a sales pitch for exactly what I had already paid for. We probably paid about $600 more than necessary for the initial purchase, which was a poor decision on our part after a high pressure "safety inspection." In addition, the discovery that we had a pressure relief valve that was failing turned out to be wrong. The brand new one we bought along with the water heater had to be readjusted back to original levels a week after installation, so the scenario painted by the salesman/plumber that we were facing floods and doom if we didn't act immediately was absolutely exaggerated re the water heater, and just plain wrong about the valve. Of course we're now wary and do not plan to make another purchse from ARS again.

Description of Work: The motor in my air conditioner fan went out and they came out and fixed it.

Description of Work: My advise to anyone considering Yes! A/C for their air conditioning needs - Say NO to Yes! I've hired Yes! in the past for some plumbing fixes. My experience was good, but expensive. I called them again when one of our A/C units stopped working. I was at work, but my sons were home and I had advised them of what needed to be done. (A friend of my son, who has A/C experience, checked out our system and advised us we needed a blower motor for the unit..) Brent from Yes! was on time within the window I was given. He decided we needed a new a/c unit at $7,000.00 or he could do a "quick" fix and put in a new blower motor. My husband and I, through telephone conference, decided to do the "quick" fix and have him install the motor. Brent said he wanted to pass on doing this job because we would be calling him in a short while and blaming the company for not doing the job correctly(?). He left, but not before taking a check for $98.00 which was the cost of giving us suggested repairs that needed to be done on both units. I had called for the repair of one unit. The thermostat that he indicated needing replacement, needed an easy battery replacement and a button pushed to get it running again. I guess that bit of advise cost me $49.00! The second repair suggestion, for the one I called about, was for an electronic control board to be replaced in the attic (and/or a new unit). At 100+ degrees that day I was surprised that he left since we told him our choice of repair.

Description of Work: Plumbing work in bath/shower