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Ute Construction and Arrow Restoration

Drywall, Interior Painting, General Remodeling,

About us

General contractor specializing in insurance repairs (fire, wind, water, motor vehicle, vandalism, burglary etc.). Emergency services such as water mitigation, board ups, roof tarps etc. Also, contents inventory, pack-out, cleaning, and pack-back. Award Winning.

Business highlights

68 years of trusted experience
Emergency Services Offered

Services we offer

Cabinet refacing and restoration, carpentry, woodworking, ceramic tile, chimney repair, decks & porches, drywall, fireplaces, handymen, lighting, masonry, painting exterior and interior, plumbing, remodeling general, roofing, stucco & wallpapering.

Services we don't offer

Swimming pools, manufactured homes, landscaping & roofing only jobs.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.660 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
7%
3
2%
2
10%
1
7%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 26-50 of 60 reviews

Michael W.
03/2016
3.0
carpet installation, doors, drywall, house painters
  + 2 more
unknown
Description of Work: I contracted Ute to repair water damage caused by a leaking water pipe in my home. During the project, they tried to repair the water damage without fixing the leaking water pipe. Additionally, I had to find my own plumber even though the original contract was for them to do it. The workers were great, the people above them need improvement.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
2.0

$13,000

Autumn E.
04/2013
2.0
roofing
  + -1 more
We had a friend who was looking for plumbing and I looked up this company details online for him.. My friend met with him, but decided not to use him. He came out to give a quote, but my friend decided not to use him.. This was two months ago. He felt he was unprofessional and he decided not to use him.
Description of Work: My friend used UTE Incorporated for Water and Smoke damage

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Response from Ute Construction and Arrow Restoration
Its hard to figure out what type of service they wanted or needed from these comments. We are a General Contactor specializing in water damgage and fire repairs. Sounds like they were looking for a plumber. I hope they found somone to take care of their needs.

Cynthia U.
09/2012
5.0
drywall, interior painters
  + 0 more
The guys were on time very day and were cool with my big dogs. They cleaned up after themselves daily and left my home as tidy as possible considering the extensive work done.
Description of Work: Ute repaired the ceiling drywall and plaster in our den from a roof leak. Very high ceiling, very large room. They were excellent! I was unsure they would be able to give me a flawless repair but even I can't tell what was done. I would recommend these guys for any interior work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Michael O.
07/2012
5.0
drywall, remodeling, home remodeling, plumbing
  + 2 more
Ed Mahoney and his staff were outstanding to work with. They were very professional and did an excellent job all around. The shower looks beautiful as does the drywall repair. I will be using them for a 2nd bathroom shower replacement and would highly recommend them to anyone who wants to do any kind of work on their house or bathroom.
Description of Work: Water damage remediation and restoration of damaged drywall, installation of new shower system (from Kera Bath and Shower), including plumbing of new valves and shower heads, installation of new drywall, including texturing and repainting of wall and baseboards.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,695

John F.
07/2012
2.0
drywall, remodeling
  + 0 more
Company submitted bid for moderate garage remodel and then never followed up with discussion re final price, schedule for work etc. Failed to return call to finalize the work.
Description of Work: Contacted to submit bid for moderate garage remodel (replace window, cut door into side of garage, install shelving) and submitted bid.

Rating CategoryRating out of 5
responsiveness
2.0
punctuality
2.0


A.M. B.
05/2012
5.0
stucco
  + -1 more
This was a huge project and they have been great to work with throughout so far. They had to redo tile, stucco, bring in engineers to repair structure and much more. Beginning with Mike who provided the estimate to Steve and his crew, they have made this experience as easy as it can be. Our insurance company even signed off on them quickly and trusted them right away.
Description of Work: UTE Inc is performing mold restoration for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James D.
12/2011
5.0
drywall, interior painters
  + 0 more
The insurance company with which I filed a claim sent out Arrow Restoration for the initial water remediation. Arrow Restoration is a subsidiary of Ute. They verified there was no moisture remaining in the damaged areas.The work was then done in stages, first roofing repairs, then mold remediation, then dry wall repairs and painting. I contracted with Ute to perform the mold remediation and dry wall repairs/painting. Each stage of the process was performed by different Ute employees. Several workers worked on the mold remediation, while a different single worker completed the dry wall repairs and painting. All work was done very professionally. The workers were very personable and friendly, especially the employee who completed the final repairs. He was very willing to share valuable information with me about home repair and maintenance. The supervisor, Ed, was very friendly and good to work with. The company never required any payment from me up front. They just scheduled and performed all the work with no payment. I ended up paying for all the work about 2 weeks after the work was finished. They did a good job in minimizing any inconvenience and completing the work in a timely manner.
Description of Work: I had water damage on the ceiling of my garage and an upstairs bedroom due to roof leaks. The garage ceiling had the most extensive damage and involved areas of visible mold. After having the roof repairs done by another company, we had Ute perform all remaining work. This involved the removal of some sections of dry wall, perfoming mold remediation work, followed by dry wall repairs and painting. The work for the upstairs bedroom only involved painting the ceiling. The mold remediation work in the garage took several days and involved a process for containing the mold environment with plastic sheeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,350

Eleina B.
10/2011
5.0
plumbing
  + -1 more
They are general contractors and were fine. They were responsive. They did a good job. We were pleased with what they did. They came and made a detailed estimate. They gave in writing exactly what they were going to do at every stage right down to the nail. It was very thorough and easy to check. I was especially impressed with that kind of professionalism. They sent some subcontractors out for a couple of things. I needed to call UTE Inc. to follow up on what the subcontractors did. Things were fine outside of that. I would use them in the future.
Description of Work: We used UTE Inc. to repair a leak in our shower and for mold remediation. There was a failure of the grouting that caused molds and required the entire shower to be torn out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

tess N.
05/2011
5.0
drywall, home remodeling
  + 0 more
I received excellent value for my investment in this remodel. Sven provided a detailed estimate for the work. The workers showed up on the date expected and worked steadily until the job was done. The work area was left clean each day. The worker's skills were very good and the finished job was beautiful and exactly what I expected. Ute Construction also had remodeled another bathroom in the house in 2008 and that experience was also very good.
Description of Work: Ute construction removed an old tub, two porcelain sinks and tiles from the shower and sink areas in my bathroom. They repaired some water damage behind the shower tiles, dried the area thoroughly and then re-tiled the area. They replaced the tub with a new tub, replaced both sinks, tiled all areas where tile had been removed and installed a new medicine cabinet and towel bars. The price charged was for labor only - I purchased the sinks, tub, tile and bathroom fixtures.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

frank S.
03/2011
5.0
wallpaper
  + -1 more
They were very professional, did a good job, cleaned up afterwards, very neat, and all the people associated with them were very pleasant. I would recommend them. The workers were excellent.
Description of Work: They repaired water damage to a wall closet as well as a hall bathroom and a laundry room. They also did wallpaper work in the laundry room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Paul M.
09/2010
5.0
drywall
  + -1 more
Great Job, in this day and age of imcompetence, these folks are super!
Description of Work: I had them cut a whole in a ceiling to access plumbing to midulfy my home to have instant hot water, instead of waiting 5 minutes. They did a superb job, showed up on time , and no mess.!~

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Maryfrances C.
08/2010
5.0
house painters, stucco
  + 0 more
The repair process took a few hours a day over the course of 5 days. Each process was completed in a timely manner, allowing for the next discipline to complete their task accordingly. We were very impressed with the craftmanship and professionalism. There was no need for a supervisor to be present as each workman was a self starter, polite and very tidy. They notified us upon arrival their and departure on each occurrence. They turned an unfortunate incident into a well managed repair. We would not heistate to use UTE or recommend their services.
Description of Work: We found damage to our stucco and facia boards in the front of our home (at the garage site). We filed an AAA Insurance Homeowners claim and UTE was recommended. They came on site to inspect the damage and submit an estimate. The stucco had to be repaired in a multi-step process and the wooden facia board removed, and replaced. All of the work had to be painted to match our exisitng exterior color. The estimate was acceptable with AAA so we paid the deductible ($500) and AAA covered the rest (about $650.00) Each of the employees sent to do their part of the repair were punctual, professional, tidy and a craftsman in their discipline.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Barbara S.
04/2010
5.0
drywall, interior painters
  + 0 more
I was very pleased with them. The experience was excellent. I liked the fact that they called to tell me when they would be there. They arrived on time and cleaned up every day.
Description of Work: They replaced drywall and did some interior painting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Sharon P.
06/2009
5.0
Amazingly! UTE acted as the general contractor, subcontracted work out to individual companies they work with. Every worker who came to our home was professional, friendly, worked until we were completely satisfied, and exceeded our expectations! The only delay we had was from a countertop company that we chose because we wanted to upgrade and they were having a sale. We also felt very safe with all of these strangers in our home because they were so professional and polite. Our insurance company was used to working with this company and that part went very smoothly. (The mold abatement was not covered by the insurance company.)
Description of Work: We had a leak in a dishwasher connection that went undetected for a long period of time. Damage was done to cabinets, drywall, insulation, etc. Lower cabinets, drywall, tile countertops, backsplash and toe kick had to be removed and replaced, cabinets rebuilt, and then everything reinstalled. Mold was found in the process and then there was mold abatement to be done! Appliances also had to be removed and reinstalled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

MARILYN C.
07/2008
5.0
woodworking
  + -1 more
They took care of me. They made sure that the job was done right!
Description of Work: Added a wall and converted a den to a bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VINCENT K.
05/2007
5.0
drywall
  + -1 more
They seem to be very reasonably priced for the work that they do. They are very experienced with the work that they do. I do plan on using them again and recommending them to others.
Description of Work: Due to water damage, they had to replace all of the drywall in my ten foot by ten foot garage. They also painted the walls and the ceiling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

RICHARD S.
11/2006
5.0
drywall
  + -1 more
Masked wall, repaired separation, textured drywall, painted surface area with 2 coats, hauled debris and cleaned up.
Description of Work: Repaired separation in drywall on 15' ceiling approx. 150 sq. feet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$860

05/2006
5.0
chimney repair, interior painters
  + 0 more
UTE did a great job of re-building our fireplace. The crew was very experienced in what they were doing as there was no defect or uneven places anywhere to be found. The only bad thing was that they were suppose to come back and paint some trim around our finished fireplace and didn't come back out. They did do a good job of cleaning up after themselves. There was no cost to me; our insurance paid them.
Description of Work: They re-built our wood fireplace for us. The size it 7x5.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

05/2006
1.0
upholstery cleaning
  + -1 more
Arrow Restoration didn't do a good job for us at all. I thought that they really failed in their attempt to clean our furniture. They did ruin some of our furniture. We don't know if it was the chemical that they used or what. They just didn't have any sense about what they were doing. Our insurance paid for their service.
Description of Work: They cleaned all of our furniture in our living room.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro

Response from Ute Construction and Arrow Restoration
WHAT THE MEMBER LEFT OUT OF THE ABOVE COMPLAINT WAS THE FACT THAT SHE HAD A FIRE IN HER HOME AND OUR CLEANING OF THE UPHOLSTERY WAS SOLELY TO REMOVE THE SMOKE ODOR. THERE WERE INK STAINS, NOT SMOKE, ALL OVER THE FRONT OF THE SOFA AND LOVESEAT THAT HAD NOTHING TO DO WITH THE FIRE.

MIKE A.
05/2006
5.0
flooring contractor, remodeling, lighting, replacement windows
  + 2 more
This was almost like rebuilding the whole house, from the inside out, and UTE did an excellent job. The house was only fourteen years old when the fire happened, and now we have a brand new home. It took about seven months to complete, which was a little longer than we thought it would take. Considering the scope of the project however, it was not that long. They were very good about working with us to do the type of remodeling we wanted, as well. This was paid by my insurance company and there was no deductible.
Description of Work: UTE Incorporated completely remodeled our house, after severe fire damage. This included new flooring, walls, ceilings, windows, and lighting on the interior. On the exterior, the front walls were re-done with stucco. It is a two story, eighteen hundred square foot house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130,000

05/2006
5.0
masonry
  + -1 more
They did a real good job and cleaned up very well. It was a big job and they did a lot of work. The cost was six thousand dollars and my insurance company paid all but five hundred dollars, which was my deductible.
Description of Work: The workers came to my house and rebuilt my block wall that was knocked down by a car that hit it. They used most of the blocks and had to go get more blocks to match the existing blocks, so they could finish the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

GINA F.
05/2006
5.0
remodeling
  + -1 more
UTE hired very courteous workers and we were very pleased with the outcome of the remodeling project. It was a little messy for a while, however they cleaned up after themselves well each day as it took over two weeks to complete. They did ask us if we could leave fans running to help dry the drywall which was fine.
Description of Work: They did a total remodel of one of our rooms that had mold in it. They tore out the walls and replaced them. They installed drywall and then painted the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

LINDSEY K.
05/2006
5.0
ceramic tile, drywall, interior painters, home remodeling
  + 2 more
UTE really knew what they were doing as they did a good job repairing the water damaged areas in our home and our bathroom looks so much better now. We were surprised at how quickly they finished as it only took a little over a week to complete. We would definitely recommend them to others.
Description of Work: They remodeled our bathroom including fixtures, ceramic tile, and paint. They also installed new drywall in the walls and ceiling. They painted in the hallway as it too was sustained some wind and water damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

05/2006
4.0
remodeling
  + -1 more
UTE could have been better organized, although I was okay with how things were handled. They did come out right away and got things cleaned up quickly; however, I thought the crew could have done a better job even though they were friendly.
Description of Work: They did all the restoration work after our hot water heater went bad including drywall, carpet, wallpaper, and wood work. They removed everything that was damaged and replaced it with new.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

AMY C.
05/2006
5.0
roofing
  + -1 more
UTE did a great job on my roof. They did a great job of cleaning up their mess and really made a sloppy job look clean. I felt very comfortable with having them around my house as I felt that they were a honest company. I have had no problems with it leaking at all. They used high quality products.
Description of Work: They tore off my old flat patio roof and put a new one on. The size of my patio is 10x20.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500
    • 1
    • 2(current)
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Contact information

3060 Westwood Dr, Las Vegas, NV 89109

uteconstruction.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drywall,
Interior Painting,
General Remodeling,
Plumbing,
Flooring Sales and Installation,
Roofing,
Cabinet Refacing and Refinishing,
Kitchen and Bath Remodeling,
Exterior Painting,
Stucco,
Finished Carpentry and Woodworking,
Ceramic Tile

FAQ

Ute Construction and Arrow Restoration is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:30 PM

Tuesday: 7:00 AM - 4:30 PM

Wednesday: 7:00 AM - 4:30 PM

Thursday: 7:00 AM - 4:30 PM

Friday: 7:00 AM - 4:30 PM

Saturday: Closed

Ute Construction and Arrow Restoration accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Ute Construction and Arrow Restoration offers free project estimates.
Yes, Ute Construction and Arrow Restoration offers eco-friendly accreditations.
No, Ute Construction and Arrow Restoration does not offer a senior discount.
Yes, Ute Construction and Arrow Restoration offers emergency services.
Yes, Ute Construction and Arrow Restoration offers warranties.
Ute Construction and Arrow Restoration offers the following services: Cabinet refacing and restoration, carpentry, woodworking, ceramic tile, chimney repair, decks & porches, drywall, fireplaces, handymen, lighting, masonry, painting exterior and interior, plumbing, remodeling general, roofing, stucco & wallpapering.
Swimming pools, manufactured homes, landscaping & roofing only jobs.

Contact information

3060 Westwood Dr, Las Vegas, NV 89109

uteconstruction.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:30 PM
Tuesday:
7:00 AM - 4:30 PM
Wednesday:
7:00 AM - 4:30 PM
Thursday:
7:00 AM - 4:30 PM
Friday:
7:00 AM - 4:30 PM
Saturday:
Closed