True Drain & Rooter

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Excellent.

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Bought the special deal and Nick responded on sunday (over memorial day weekend which was a surprise). I contacted him and we set up the appointment for the following Friday for 9-11am. At 8:30am Nick called and asked if he could come over a little earlier as he could be to my house in 15 minutes. He was there and promptly introduced himself and his partner. He then began to explain what all was included in the deal. They started to drain the water heater since that was going to take the longest. He inspected it, made a few minor repairs (at no additional cost) to fix the vent as it wasn't properly secured. After that they inspected all faucets (inside and out), inspected the gas lines, washer/dryer, toilets, etc. He explained what work needed to be done as he went. He also explained the pros/cons of a tankless water heater (no sales pitch as I asked). He is going to be sending me a quote for all the repairs suggested, a separate one for the tankless (as not sure if I can have one due to the vent that has to go on the outside wall - HOA rules and all), and my copy of the invoice. Overall very friendly, punctual, and professional. Really didn't have work done but once I get the quote I will be scheduling time to get some of the stuff repaired. But what I have seen so far would highly recommend them.

See above.

I like them. They put in something to filter my water before it comes into my house, and it's an excellent thing. They had in the past done my front yard, and ran the lines from my yard to the house because it had an underground leak.

I had Kitec pipes when my house was built. If you have Kitec Plumbing – it’s going to leak. Once I found out there was a leak I spoke with a few different companies and ultimately went with On Time Services. They replaced the pipe from the street to my sprinkling system and meter in the garage. Plus they also put in a system so that the water that comes into my house gets filtered beforehand. Before, my water would stain my sink brown. Once they put in the filter, I noticed a dramatic difference in all my water. They are a father and son team. They are very personable and do great work. I would highly recommend them.