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Roger's Repair Service

Pool and Spa Service, Plumbing, Appliance Repair,

About us

Roger's Repair Service is a professional, state-licensed swimming pool, spa and water feature repair and remodeling service contractor. Serving residents throughout the Las Vegas Valley in Nevada, Roger's is your friendly, locally owned and operated pool repair contractor. Since 1973, we have provided premier repair and remodeling services to our loyal customers, who continue to call us time and time again. Our signature services includes: • Pumps, motors, filters and heater repairs / replacement • Plumbing and leak repairs • Complete remodeling • Abandoned or drained pool rehab • Deck repair or replacement • Pool cleaning and services • Inspection and reporting • Electronic leak detection Serving Summerlin, Centennial Hills, Las Vegas, Sun City, North Las Vegas, Spring Valley, The Lakes, Green Valley, Lake Las Vegas, Mountains Edge, Henderson, Anthem, and the whole Las Vegas valley. Roger's Repair Service is a fully licensed, certified, and insured, contractor and service provider. Quality service is what we sell, and it’s all we do. So if you want it done right and done fast, turn to Roger’s. Call Roger's Repair Service today to schedule an appointment today!

Business highlights

52 years of trusted experience

Services we offer

Roger's Repair Service does most any type of in ground pool, spa, and water feature, repair. Complete tile, plaster, deck, equipment and control system remodel, renovation, and upgrade. Pumps, motors, filters, heaters, electronic control systems, WIFI remote control and monitoring systems, underground and above ground plumbing.

Services we don't offer

We DO NOT work on above ground / portable spas.

Amenities

Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-75 of 179 reviews

Bob F.
08/2015
5.0
pool cleaners
  + -1 more
Roger came out an looked at our pool pump, which would try to start but would not run. He diagnosed a dead pump, and installed one for us that he had with him. He recommended a single speed pump, as the energy savings of a two-speed pump (which we had) did not justify the additional cost. He did a very professional job and we are happy with the results. The only drawback: No credit cards. This cash payment put quite a dent in our budget.
Description of Work: Pool pump inspection and diagnosis

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

DIANE B.
07/2015
5.0
pool cleaners
  + -1 more
It was fine. It was as much as the house heater. I just called these people to see if it could be repaired but it could not be repaired. They did what I asked them to do but they didn't do any repairs. He looked into it. He was courteous when he called me. He called me twice. I talked to him when he was looking at it and he called me back to tell me that it can't be repaired.
Description of Work: I purchased a "Big Deal" for Roger's Repair Service. My pool needed the heater and it wasn't working. The people who were buying it wanted to get an estimate and I had gotten an estimate on how much it costed to replace it.
Rating CategoryRating out of 5
Yes, I recommend this pro
$39

Steven A.
07/2015
5.0
pool cleaners
  + -1 more
The friendly and knowledgeable technician was able to identify a bad GFI switch and a bad Jandy LED circuit board inside one of my pool lights. He was able to fix the GFI and get a quote for a new circuit board. I decided to forgo the fix of the individual board at this time because the high price of the circuit board. I do plan on replacing it later and will definitely use Roger's to have it installed.
Description of Work: I hired this company for a service call: my pool lights were broken and he troubleshooted the problem and made recommendations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Dennis C.
07/2015
5.0
pool cleaners
  + -1 more
I was away on vacation, they worked through a neighbor to do repairs. all went well.
Description of Work: fixed leaks at pool pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$462

Irwin W.
07/2015
4.0
pool cleaners
  + -1 more
The service was alright. I think there were additional costs to the $39 Big Deal. I think they are okay. I would maybe use them again in the future.
Description of Work: I purchased a Big Deal for Roger’s Repair Service. I remember them cleaning the pool and putting chemicals on it. It was a small pool, like an endless pool.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$39

james G.
07/2015
5.0
pool cleaners
  + -1 more
Great experience. Bill did a great job of explaining every procedure and showed me the broken part. I will defiantly you him in the future

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David W.
07/2015
4.0
pool cleaners
  + -1 more
My original appointment had to be rescheduled by the provider due to some problems they were having completing another job. That was no big deal. There were several external leaks in the external pvc pipes for the pool. There were 2 trips, the first to check out the issue, the second to fix the issue. The owner Roger, replaced 2 pvc pipes and associated fittings, also replaced the pressure gauge on the filter. The total time he spent at my house was around 1 1/2 hours, total cost including the initial 39 dollars to Angies list was $499. I thought the work quality was fine but it was a lot of money for the time he spent.
Description of Work: Repair of pool leak

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$500

R H.
06/2015
5.0
pool cleaners
  + -1 more
The serviceman was very professional and friendly. He said everything was in working order and reminded us how to use the equipment, correctly.
Description of Work: This was a service call to check the equipment on an inground spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Lindy M.
06/2015
5.0
pool cleaners
  + -1 more
Excellent service. Friendly staff that answered the phone. Bill arrived promptly on time and fixed everything quickly. He was very knowledgable and gave me some instruction on how to operate our pool. I would definitely call him again in the future and recommend him to clients since I am also in real estate. Thank you!
Description of Work: I had a spa that would keep draining into the pool and lights and fountains that wouldn't work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

James M.
05/2015
5.0
pool cleaners
  + -1 more
Came at appointed time. Tech was clean + professional. Explained exactly what he was going to do.
Description of Work: Pumped out swimming pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

John C.
05/2015
5.0
plumbing, pool cleaners
  + 0 more
Pump was loosing prime overnight and would take a while to create the suction and was getting worse. Noticed a very small leak on the outlet side of the pump. Purchased the Angie's deal based on the reviews for Roger's Repair Service and was not disappointed. Contacted me shortly after purchase to schedule a day and time to come out. Came out on time and knew what the issue was immediately and discovered a second leak during inspection. Fixed both leaks and changed the O-ring on the pump. Very happy with the professionalism and knowledge of the tech. Would not hesitate to call Roger's Repair Service next time I have an issue with the pool!
Description of Work: Fixed a small leak on both the inlet and outlet of the in-floor cleaning pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Bob F.
04/2015
5.0
pool cleaners
  + -1 more
My pool pump had been losing prime. My pool service (who tries very hard and has done well by me) were stumped by this problem that arose after they installed a new pump casing. Roger came out and within just a few minutes he had the problem figured out - a bad seal between the pump and the impeller. A few minutes later everything was back together and running. He showed me everything he found and everything he was doing as he went along. Very professional and thorough. I will definitely call him again if I have any other issues with my pool pump.
Description of Work: Repair of pool pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

Steve N.
03/2015
5.0
pool cleaners
  + -1 more
The Roger's tech did a great job and was very pleasant and informative. He cleaned up after himself and was on his way in under an hour.
Description of Work: On 3/11/2015 my Pentair pool filter turned into a beautiful geyser. Unfortunately it isn't supposed to be a geyser so we had a problem. I turned the pump off and found a large crack in the upper filter housing. After searching through Angie's list I decided to call Roger's Repair Service. They were very professional on the phone and since I told them I was in a hurry to get this fixed they said they would try to come on the 12th (the next day) - but no promises. This morning they called at about 0830 and said they were on the way. I advised the man to just go ahead and get the replacement filter to make this all go easier and quicker and I was positive it couldn't be repaired. About 0930 he arrived with the new filter and by 1030 he was done, he cleaned up, and left. This couldn't have gone better (unless it was free, of course).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

PAMELA T.
03/2015
2.0
pool cleaners
  + -1 more
He took forever to get here. They gave me a bunch of hours that they would show up in. It was like half an hour before they would close for the day. I had waited all day for them and then I called up. I don't know if they forgot me or what, but he rushed right over here to get here before the end of the day. I was having a problem with my pool motor. He went out and took a look at it and told me it was done and quoted me awful lot of money to replace it and then he just left. I just didn't like how he treated me. When I called this other one the next day, the guy came out and it was just a little part and he had fixed in 5 minutes. I really just needed somebody's opinion on what to do at that time. So, to have somebody to come out and check I don't think the big deal price was bad. I wouldn't call the person again. I wouldn't recommend them to a family member or a neighbor.
Description of Work: .

Rating CategoryRating out of 5
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$39

Lea S.
02/2015
5.0
appliance repair, pool cleaners
  + 0 more
It turned out well. He was very honest and took care of what I needed to be taken care of. They came in not less than a week from buying the big deal. I'd tell them to call them. I would call them again.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

theresa G.
02/2015
1.0
pool cleaners
  + -1 more
Called for an estimate. Was Informed that for an estimate someone would need to come to house and that would be a minimum 80 dollars. I am not sure how anyone survives in business charging for estimates. Competitive bidding is not a new concept. No harm I will just move on to one of the many other providers who offer the services I am looking for and are willing to bid on the job. With regard to the business reply. The address you googled is a mailing address. UPS store to be exact. We dont put our actual address all over the internet. While you enthusiastically jumped to conclusions rather than address the relevant points in our review it changes nothing. We called you for an estimate, you refused to provide one without a service charge. We went with another provider and gave them 1600 dollars worth of work, end of story.
Description of Work: I needed a competitive quote for known pool repair.

Rating CategoryRating out of 5
value
1.0
professionalism
1.0
responsiveness
1.0

$80

Response from Roger's Repair Service
This call is a scam. When we looked up the address IT DID NOT EXIST. The address stated is in the parking lot of a commercial shopping center across from a Jack in the box. According to the Clark County Assessor’s office this address (Member info removed) does not exist. We are a swimming pool repair contractor; there is no pool in this shopping centers parking lot. Whenever we get a call from a commercial property we check to verify that we are dealing with the owner or legal representative, ie: property manager etc. Anyone can look this up at [hyperlink removed] You can also look it up on Mapquest. It shows a parking lot. NO SUCH ADDRESS. I want this SCAM call removed. Please verify and respond within 10 days. We work very hard to maintain our reputation. This will not be tolerated. Roger

Urban L.
01/2015
5.0
pool cleaners
  + -1 more
It was fine. They did a very good job. There was not anything I disliked. They did an excellent job.
Description of Work: I used Roger's Repair Service to work on the pool. They repaired a motor and the plumbing with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Sandy B.
12/2014
4.0
plumbing
  + -1 more
Nice guys and would use them again. Water damage is always a nightmare but they came on time and did the work to my needs. Cost was a little high but worth is.
Description of Work: Repaired bathroom damage around tub.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0

Yes, I recommend this pro
$300

Response from Roger's Repair Service
This rating is an error. We are a swimming pool repair contractor. We do not do bathroom repairs. Please remove from our rating list ASAP Thank you Roger

Louise R.
12/2014
5.0
appliance repair, pool cleaners
  + 0 more
We were delighted with the service Roger's Repair gave us and will certainly use them again if necessary.
Description of Work: Evaluated the pool pump problem, contacted the home warrant company. The tech was very knowledgeable. He replaced the burned our pump motor and new gaskets. Answered a lot of questions we had on problem we had with the pool. Because the pool was not filling automatically, he replaced the pool float.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

carol N.
12/2014
5.0
plumbing, pool cleaners
  + 0 more
everything went well, taught my husband many things
Description of Work: Repaired pipe work and adjusted pump, weights and got pool cleaner to work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

JINN-PYNG K.
12/2014
5.0
plumbing, pool cleaners
  + 0 more
My water feature wall was full of algae and some dirt at the bottom because the water pump had not been working for some times. Roger drained the water, washed the wall and bottom with chemicals (double quantity was used because the algae was so tough), brushed the algae vigorously, rinsed and vacuumed the bottom. Roger worked for almost two and half hours. He also gave me some useful advice on pool filtration system and water quality control. Thank him very much.
Description of Work: Cleaned my backyard water feature, a fountain pool with no fish and plant, size 15' x 4.2' x 2.1'

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Charles N.
10/2014
5.0
plumbing, pool cleaners
  + 0 more
I would not hesitate on second to recommend this company. They called ahead of time like they said the would. The gentleman that was here was very through and explained what he had to do and the cost involved. Very very satisfied.
Description of Work: Repaired a crack in the piping for my pool filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$112

Linda H.
10/2014
5.0
pool cleaners
  + -1 more
Inspected Pool and spa , and although the news was terrible, he was honest and truthful about what the issues were. We will be calling him back when we can afford to fix it all. He also was very knowledgable about pools which we needed.
Description of Work: Inspected Pool and spa

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Kirk and Kathy M.
10/2014
3.0
pool cleaners
  + -1 more
Purchased Big Deal then after speaking with company I didn't need it.
Description of Work: Service call
Rating CategoryRating out of 5

Timothy T.
09/2014
5.0
pool cleaners
  + -1 more
Adjusted some valves and educated me on the operation of my pool.
Description of Work: Purchased $39 Big Deal for a Pool or Spa Service Call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

3440 E Russell Rd. Ste 210A, Las Vegas, NV 89120

http://www.rrslv.com/

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
0016281A
Trade License Locale
NV
Trade License Authority
Nevada State Contractors Board
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Plumbing,
Appliance Repair,
Fountains,
Handyman Services

FAQ

Roger's Repair Service is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Roger's Repair Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roger's Repair Service does not offer free project estimates.
Yes, Roger's Repair Service offers eco-friendly accreditations.
No, Roger's Repair Service does not offer a senior discount.
No, Roger's Repair Service does not offer emergency services.
No, Roger's Repair Service does not offer warranties.
Roger's Repair Service offers the following services: Roger's Repair Service does most any type of in ground pool, spa, and water feature, repair. Complete tile, plaster, deck, equipment and control system remodel, renovation, and upgrade. Pumps, motors, filters, heaters, electronic control systems, WIFI remote control and monitoring systems, underground and above ground plumbing.
We DO NOT work on above ground / portable spas.

Contact information

3440 E Russell Rd. Ste 210A, Las Vegas, NV 89120

http://www.rrslv.com/

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM