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Roger's Repair Service

Pool and Spa Service, Plumbing, Appliance Repair,

About us

Roger's Repair Service is a professional, state-licensed swimming pool, spa and water feature repair and remodeling service contractor. Serving residents throughout the Las Vegas Valley in Nevada, Roger's is your friendly, locally owned and operated pool repair contractor. Since 1973, we have provided premier repair and remodeling services to our loyal customers, who continue to call us time and time again. Our signature services includes: • Pumps, motors, filters and heater repairs / replacement • Plumbing and leak repairs • Complete remodeling • Abandoned or drained pool rehab • Deck repair or replacement • Pool cleaning and services • Inspection and reporting • Electronic leak detection Serving Summerlin, Centennial Hills, Las Vegas, Sun City, North Las Vegas, Spring Valley, The Lakes, Green Valley, Lake Las Vegas, Mountains Edge, Henderson, Anthem, and the whole Las Vegas valley. Roger's Repair Service is a fully licensed, certified, and insured, contractor and service provider. Quality service is what we sell, and it’s all we do. So if you want it done right and done fast, turn to Roger’s. Call Roger's Repair Service today to schedule an appointment today!

Business highlights

52 years of trusted experience

Services we offer

Roger's Repair Service does most any type of in ground pool, spa, and water feature, repair. Complete tile, plaster, deck, equipment and control system remodel, renovation, and upgrade. Pumps, motors, filters, heaters, electronic control systems, WIFI remote control and monitoring systems, underground and above ground plumbing.

Services we don't offer

We DO NOT work on above ground / portable spas.

Amenities

Senior Discount

$10



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7179 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
6%
3
4%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 179 reviews

Naomi R M.
12/2016
5.0
pool cleaners
  + -1 more
Very helpful. Will definitely call again when the need arises.
Description of Work: Checked and explained pool equipment.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Kim V.
11/2016
5.0
pool cleaners
  + -1 more
Technician was able to get a new heater the same day. Installation was done within a few hours. Very pleased with service. He also looked at the water and recommended draining and refilling the pool so as not to void the warranty of the new heater. Very pleased with the service.
Description of Work: 14 year old gas Pool heater was not working. Service technician checked it and recommended a new unit. Cost to repair old unit would have been 2/3 the price of a new warrantied unit, so we got a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Greg G.
11/2016
5.0
pool cleaners
  + -1 more
Friendly, professional and knowledgeable.
Description of Work: Great service at a fair price. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Leah H.
10/2016
5.0
pool cleaners
  + -1 more
After reading several reviews I saw the one from Roger's pool repair. I ordered a discount coupon for a service call. After contacting the company they said they could have someone out to my house the next day. Our service man and I think his name was Bill was outstanding. After explaining our problem he knew immediately what the problem was. Explained our options and repaired it that day. He also brought to our attention another problem that we will address in the next week or so. Would definitely use this company again.
Description of Work: A new pump for waterfall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Ralph H.
10/2016
5.0
pool cleaners
  + -1 more
fixed the pump in thirty minutes the program was off from power surge
Description of Work: pump was working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

David W.
10/2016
5.0
pool cleaners
  + -1 more
We lived here from 2003-07 and just before moving away had found Roger's Repair Service fixing a problem with out pool. Since moving back I have had a series of pool repair people make repairs that didn't leave me feeling warm and cozy with. I located this company via Angie's List on a special deal for $39 versus their normal $80 service call fee. Called and left message on a Friday evening. Sunday afternoon they called and set up appointment for today, Monday 10-17-2016. Technician called and came even earlier than appointment time. Looked at leaking pool valve (I thought valve case was cracked, and determined it was missing a spacer between two small "O" Rings. Quickly disassembled valve, checked for what I had thought was problem (he was right) then got new "O" Rings, large and small, and replaced them all with spacer as well (it as missing) greasing them properly, reassembled and then ran pump to insure no leaks. Then asked me to sign his work ticket giving me a copy without even charging me for the parts! That's service in my book! Then I saw the truck with it's add painted on the side and instantly recalled them from when we lived here before. Roger's Repair Service has a new customer that I have confidence in. Paid Angie's in advance over phone using credit card. Normal Service Fee for Call of this company is $80 but via Angie's List it was $39. Then they didn't even charge me for $6 to $10 worth if parts used to fix problem.
Description of Work: Repaired leaking electrically controlled swimming pool valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

Evie V.
08/2016
5.0
pool cleaners
  + -1 more
Rogers was very professional and did a great job.
Description of Work: Leaks in my pool pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

JANE L.
08/2016
5.0
pool cleaners
  + -1 more
Awesome. Roger showed up on time, honest, expert, nice to the dogs and we will use his service again. Thank you
Description of Work: Pool inspection for a home purchase.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Richard S.
06/2016
5.0
pool cleaners
  + -1 more
They did a great job They were on time and did more than we had expected. They were very helpful.
Description of Work: They repaired my pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Eric G.
05/2016
3.0
plumbing, pool cleaners
  + 0 more
This was a big deal and it went good. As far as I am concerned he really did not do much except come out here and talk and talked. At the end he gave me some chemicals once the new water was in. He tried to explain everything but it was, like, actually, too complicated. To get better grades from me he could make all the chemicals needed explanation less complicated. They just kind of like lost me.
Description of Work: He came out and tested the water. There was a leak right around the pump area so he fixed one of the connections. I had to pay extra for him to leave a pump here so I drained the pool. I filled it back up and then he came back to test the water and stuff.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0


Kevin B.
05/2016
5.0
pool cleaners
  + -1 more
My Paramount pop-up pool cleaning system stopped working. Technician arrived on-time and quickly diagnosed the problem. He went for parts and was back in 30 mins to complete the repair. Good experience and I would hire them again for future pool repairs.
Description of Work: Repaired Paramount Pop-Up Pool Cleaning System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Paul D.
05/2016
4.0
pool cleaners
  + -1 more
Repair man was professional, knew what he was doing. Inadvertently capped off a wire that controlled the electricity to the jacuzzi's clock Called Roger Repair and they sent the Tech back out to fixed it. Roger Repair was nice about it and had no problem with them having him come back. Satisfied with job.
Description of Work: Hooked a wire back up that had come loose, changed a fuze.

Rating CategoryRating out of 5
quality
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$100

Brian K.
03/2016
5.0
pool cleaners
  + -1 more
Technician Bill was great. Did not have a pump motor with him that would fit my pump, but went & got one, back in a jiffy & got the new one installed in 30-45 minutes. Very happy with the service.
Description of Work: Changed out pool motor

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Urban L.
01/2016
3.0
pool cleaners
  + -1 more
This provider came out to give me a quote on repairing a pool filter. They came back on December 14, 2015 and installed a new pool filter. This provider offers a senior discount and a $20 discount to Angie's List members but they would not credit that amount off of the final bill. They did good work but I am concerned about them not honoring their discounts.
Description of Work: Service call and installation of pool filter (bottom pop up cleaner).

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$1,080

Stephan G.
12/2015
5.0
plumbing, pool cleaners
  + 0 more
GREAT! On time, worked quickly, and correct the first time. Will use again.
Description of Work: Changed out shorted water sensor in water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Laurie M.
11/2015
5.0
plumbing, pool cleaners
  + 0 more
Took some time, but was not charged extra labor
Description of Work: Put in new filters, pump, heater

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

JOHN S.
10/2015
5.0
plumbing, pool cleaners
  + 0 more
The new connections were installed and the pump now work fine.
Description of Work: Roger replaced the connection to the pool pump which was installed by the another vendor three months ago. The connections were leaking in two places.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$169

Lisa R.
10/2015
5.0
plumbing, pool cleaners
  + 0 more
A technician was here within 2 hrs of when I called. Very nice guy got the job done quick.
Description of Work: Replaced broken pool filter pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Charlotte M.
09/2015
1.0
pool cleaners
  + -1 more
Company is unresponsive. I had to request a refund due to never hearing from company.
Description of Work: No actual work was done.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$39

G'Juan M.
09/2015
4.0
pool cleaners
  + -1 more
1st service 100% 2nd service we were charged $80.00 to label the piping for pool and $5500 estimate for repair.
Description of Work: Pool service.

Rating CategoryRating out of 5
quality
5.0
value
2.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$140

terry M.
09/2015
5.0
pool cleaners
  + -1 more
replaced autofill device because of pool overflowing. checked canister for leaks. checked Jacuzzi jets. did a great job and everything working now. gave advice on Jacuzzi jets not having full power.
Description of Work: replaced autofill device and checked canister for leaks.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$54

Martha F.
09/2015
5.0
pool cleaners
  + -1 more
Timely, professional, and quick service.
Description of Work: Calibrated my pool pump for NV Energy rebate program.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

james G.
08/2015
5.0
pool cleaners
  + -1 more
I was very happy with the work very knowledgeable. There was a problem the following day and Roger himself came out to fix it and spent some time educating me about my pool. I will defiantly you them again.
Description of Work: Fixed a clog in the In Ground filter system and repaired pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Geri T.
08/2015
5.0
pool cleaners
  + -1 more
Good job. Would hire again. Fair pricing.
Description of Work: Replace heater elements for pool heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Donald B.
08/2015
5.0
plumbing, pool cleaners
  + 0 more
I had Roger come out to look at our automation controls and our pool heater. The automation controls didn't support the newer multi-speed pumps, so it needed to be updated to work properly with my pump. He checked out the heater and found the PC board and blower motor were dead. He was honest about the price of repairing the existing heater vs. the cost of a brand new heater. He didn't refuse to try to fix the old heater, but we both agreed it would make more sense (given the cost of the parts & labor) to just replace it. He replaced my automated control system and added a wi-fi receiver the same day I had him out. The heater replacement happened a couple of days later. I am extremely happy with my pool system and heater now, and Roger (who personally did all of the work) was always on time, extremely professional, and a very friendly guy. We had one minor issue after the installation of the heater, and Roger was right back out to correct the issue. The service was great, the staff was friendly (Roger and the kind woman who answers the phone), and I would not hesitate to call Roger again (but, I'm hoping it will be a long time before I need to). Like any big change/repair to pools, things get expensive quickly. However, I think the price paid was very fair given the street price of the equipment, the time Roger was here, and the support/training in the new equipment. I'm glad I found Roger's Repair service, and I've already recommended them to a friend.
Description of Work: Replaced broken pool heater, replaced pool automation controls to work with multi-speed pump and added wi-fi receiver for remote pool control.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,200

Contact information

3440 E Russell Rd. Ste 210A, Las Vegas, NV 89120

http://www.rrslv.com/

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
0016281A
Trade License Locale
NV
Trade License Authority
Nevada State Contractors Board
Trade License Expiration
10/31/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service,
Plumbing,
Appliance Repair,
Fountains,
Handyman Services

FAQ

Roger's Repair Service is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Roger's Repair Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Roger's Repair Service does not offer free project estimates.
Yes, Roger's Repair Service offers eco-friendly accreditations.
No, Roger's Repair Service does not offer a senior discount.
No, Roger's Repair Service does not offer emergency services.
No, Roger's Repair Service does not offer warranties.
Roger's Repair Service offers the following services: Roger's Repair Service does most any type of in ground pool, spa, and water feature, repair. Complete tile, plaster, deck, equipment and control system remodel, renovation, and upgrade. Pumps, motors, filters, heaters, electronic control systems, WIFI remote control and monitoring systems, underground and above ground plumbing.
We DO NOT work on above ground / portable spas.

Contact information

3440 E Russell Rd. Ste 210A, Las Vegas, NV 89120

http://www.rrslv.com/

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM