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Protection 1 Las Vegas

Home Security Systems, Home Automation

About us

Protection 1, a repeat Angie’s List Super Service Award recipient, is the nation’s largest full service security provider, protecting residential, business, national account and integrated system customers at millions of locations across the U.S. With its headquarters in Chicago, IL, Protection 1 operates 70+ local offices with more than 2,500 employees for immediate assistance to our 1.6 million customers. Celebrating 25+ years of service excellence, Protection 1 has a proud history of focusing on its customers. This is reflected in our A+ BBB Rating, 10+ Year BBB Accreditation, 95.6% Customer Satisfaction Rating and being rated the #1 in Security and Home Automation by SDM Magazine. Other ways we stand out include our professional installation, same day service, 24/7 live customer service by phone/chat/email(no more automated phone attendants or extended wait periods) and a network of multiple company-owned monitoring centers providing nationwide redundant security coverage and peace of mind. As an additional measure of security, each Protection 1 employee undergoes a 14-agency background check so you’ll always know you’re in good hands. As a privately held company we serve the broadest spectrum of residential and commercial clients, including household brand named national accounts in the retail, banking, manufacturing and high-security markets. We maintain a full-time licensing and compliance staff, which maintains thousands of state and local licenses to ensure nothing but the best customer experience. Call our security experts today and receive up to a 20% discount on your homeowners insurance with a professionally monitored security system from Protection 1, the better choice. Call now.

Business highlights

37 years of trusted experience
Emergency Services Offered

Services we offer

Professional installation, wireless home security monitoring, business intrusion monitoring, fire detection & video surveillance, dedicated cellular monitoring, digital cellular backup, burglary alarms, smoke & fire, carbon monoxide, flood, CCTV & remote video, identity theft protection, web & mobile-based controls, card access control, same day service, extended warranty, maintenance program, smart phone apps, low temperature, heat detection & sump pump high water alarm.

Services we don't offer

Guard service.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.644 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
20%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.6
value
4.4
professionalism
4.6
responsiveness
4.7
punctuality
4.7
Showing 26-44 of 44 reviews

Michael M.
05/2016
4.0
home security systems
  + -1 more
.
Description of Work: I have Prtotection1 for my alarm system.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

Richard C.
01/2016
5.0
home security systems
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

Grant S.
10/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: Installation of alarm and video monitoring security

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Tom C.
09/2015
5.0
home automation, home security systems
  + 0 more
unknown
Description of Work: Installation of an outside security camera system for our home. They showed up early and turned a two day job into one by staying about 2 hours overtime. We wanted an extremely clean looking installation with no wires showing anywhere, and it worked out perfect. Very clean install and everything went extremely well. We would recommend them to anyone considering this type work. Excellent after sale contact.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,700

Kevin S.
02/2015
5.0
home security systems
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Ellen F.
06/2014
5.0
home security systems
  + -1 more
unknown
Description of Work: Installed alarm system. Extrememly professional. Made sure everything worked. Totally put our minds at ease.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Janice C.
11/2012
5.0
home security systems
  + -1 more
Very well
Description of Work: New residents and needed an alarm system. Sales rep came and explained everything. Then a few days later the system was installed. The installer was great and helped us understand it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Protection 1 Las Vegas
Hello Member, Thank you for taking the time to share your experience with Protection 1. We value your feedback and are very pleased to hear that you were happy with the service you received. If you ever have questions or need assistance, please call (877) 776-1911 or visit our website. We're here for you 24 hours a day, 365 days a year. Kind Regards, Brandon F. Protection 1

CAROL C.
04/2007
4.0
home security systems
  + -1 more
I guess they are o.k. I would not call them the best. They do some weird things sometimes. For example, they called my neighbors house one time and told them that we had a fire alarm going off and we do not even have fire protection on our system. At least we know they do monitor it though. The pricing is o.k. I pay them on a monthly basis for the service.
Description of Work: I have my three bedroom home monitored on a monthly basis by Protection One.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$35

05/2006
4.0
home security systems
  + -1 more
Protection One provided adequate service for us. We had several calls on our rental property, and they got out there and took care of it promptly. The only grievance I had was we wanted to pay off a 3 year contract up front and they wouldn't give us a break on the cost.
Description of Work: They do security monitoring on our 2 properties.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

05/2006
5.0
home security systems
  + -1 more
Since they began monitoring my system, I have experienced no problems of any sort. However, they did explain if any problems would occur, what solutions would be available to solve them. Thankfully, I have been one of the lucky ones who system has apparently been doing its job. I plan to keep them around for a while as long as they continue to provide me with safe services. I guess you really never know how good a company like this is unless there is an emergency situation and hopefully I never have to find out.
Description of Work: Protection One took over monitoring services on a system that was previously installed in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

05/2006
2.0
home security systems
  + -1 more
Protection One did alright on the installation of our home alarm system, however, we couldn't keep the alarm from setting off all of the time. They did come out once to try and repair it, but thirty minutes after they said it was fixed, it went off again. The staff was nice to us, but we finally just unhooked it.
Description of Work: They installed the alarm system that we purchased from them.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,600

05/2006
5.0
home security systems
  + -1 more
Protection One provides us with a panic button on our security pad in which I really like as I know that if I need help they will be there for me. We have never had to use their service for any break-ins which is a good thing. I have been using them for three years now and I am more than satisfied with their service.
Description of Work: They monitor our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$32

05/2006
5.0
home security systems
  + -1 more
Protection One does a great job of monitoring our alarm system. We have had a few instances when the alarm went off accidentally and every time they called immediately. We feel very safe using this company. We pay for this service through our home owner's association and they charge quarterly for it.
Description of Work: They monitor our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$56

05/2006
5.0
home security systems
  + -1 more
We've used this company for several years and are happy with them. When we have any false alarms, they respond right away. They charge per month for our two houses. We haven't needed any repairs.
Description of Work: Protection One monitors our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

05/2006
4.0
home security systems
  + -1 more
We've used Protection One for nine years. However, they made us wait for a month before they came out to fix our window. Once they came, they were very nice. They charge by the quarter.
Description of Work: Protection One monitors our alarm system; they needed to come out because one window needed a new alarm part.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$103

05/2006
5.0
home security systems
  + -1 more
Protection One is quick to respond when we have tripped our alarm. We have been pleased with them since the beginning and feel that they are very professional and thorough in securing our home. We feel that this service is a deterrent to burglars.
Description of Work: They installed the alarm system in our home and monitor it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

05/2006
1.0
home security systems
  + -1 more
Protection One did not respond to my calls so I had to hire another company to remove their system. The alarm sounded for hours and no one came to see what the problem was so I called ADT and had them come out and shut their system off. No one bothered to call to see what the problem was. I was unhappy with their service so decided to go with another company for my security system.
Description of Work: In the past they monitored the alarm for my home.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$30

05/2006
5.0
home security systems
  + -1 more
Protection One responds very quickly to an alarm set off. We had only one incident with their system which I feel that is not bad since we have been with them for two years now. I like that they test their system once every three months to make sure that everything is working properly.
Description of Work: They monitor our home alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

05/2006
5.0
home security systems
  + -1 more
Protection One is a very good company. We have only had to talk with them on a few occasions, when we had questions about our system and they have always been helpful. We have never had a problem with our alarm going off and feel very safe with this service.
Description of Work: They monitor our alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30
    • 1
    • 2(current)

Contact information

5030 South Decatur Boulevard, Las Vegas, NV 89118

http://www.protection1.com/local/nevada/home-security-nv-las-vegas

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 7:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation

FAQ

Protection 1 Las Vegas is currently rated 4.6 overall out of 5.

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 10:00 AM - 7:00 PM

Protection 1 Las Vegas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Protection 1 Las Vegas offers free project estimates.
No, Protection 1 Las Vegas does not offer eco-friendly accreditations.
No, Protection 1 Las Vegas does not offer a senior discount.
Yes, Protection 1 Las Vegas offers emergency services.
Yes, Protection 1 Las Vegas offers warranties.
Protection 1 Las Vegas offers the following services: Professional installation, wireless home security monitoring, business intrusion monitoring, fire detection & video surveillance, dedicated cellular monitoring, digital cellular backup, burglary alarms, smoke & fire, carbon monoxide, flood, CCTV & remote video, identity theft protection, web & mobile-based controls, card access control, same day service, extended warranty, maintenance program, smart phone apps, low temperature, heat detection & sump pump high water alarm.
Guard service.

Contact information

5030 South Decatur Boulevard, Las Vegas, NV 89118

http://www.protection1.com/local/nevada/home-security-nv-las-vegas

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
10:00 AM - 7:00 PM