Level Engineering Austin, TX (Outskirts)

Zach was very professional and answered all my questions with ease.

Level Engineering was very professional and prompt in helping us analyze a structural concern from a buyer on a property.

Conservative approach they took unnecessarily would have added Thousands to the project. Seemed like a CYA approach, with little concern for the extra expense to the homeowner.

Level did a great job overall, were prompt, and checked out the areas of concern. Either fortunately or unfortunately they recommend we continue to monitor our situation and didn't recommend any other mitigations.

Very prompt, friendly and understood my needs immediately, didnt try to oversell me on what was required. I would definitely use them again for my next project.

Zach worked with us and did a great job. He was timely, courteous and very professional. He had great recommendations & input and should I ever need any type of structural engineering advice or reporting I would request Zack again.

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I trusted this company, and when the going got tough, and they no longer wanted to deal with the issues I had, they terminated their services with me. I gave the owner time to work on my issues, and he did not respond to any of them, not one, except my last email to him he responded. We have terminated our services with you. I have directed my staff to no longer spend time on your account. Please stop communications with my staff. Scott not once tried to work this out with me. I have to say that the design work is fine, but be very very careful of other things you ask them to do, like project management, they did pre-bid work, came out once because the contractor whom they highly recommended, could not read the darn specs for simple measurement, and I was charged $200.00 for that project management site visit and pre-bid work, they decided to charge to the funds set up for project management. I even walked outside when the engineer was here and not one word to me what he was here for or what he discussed with the contractor, even though they charged me for this visit when they really I believe with all my heart that they should have charged the contractor for his failure to read a simple measurement. They had given me a lump sum charge for project management, never said a word that the lump sum was based on any amount hours and esp. Did not say it was based on $200.00 per hour either and not one word in the invoice language that it included anything but project management. I have that proof. I had also hired them to oversite another contractor, that work never happened, and they only refunded me about half what they charged me for and did nothing as far as oversite of the work goes. I have that proof too. This review is based on facts and what they actually wrote in their invoices, which did not align with the services they said they were charging me for in these two areas of service I described above.

They were great on the phone, arrived right on time, got me the drawings I needed to get my garage structure corrected. Super to deal with. You will not be disappointed!

they gave us the information we needed to go forward with our remodel plans.

They are there to sell you unneeded fixes.

Level Engineering came out to my home, did the inspection, and gave me the information that I was seeking. From start to finish, this was a great experience.

Bryan, who came out to my house was great. Very helpful and made me feel good about who I hired. Got the job done professionally and quickly.

Such a great experience all the way around. Prompt response to my need, scheduling was quick and had great communication leading up to the appointment. My engineer Zach was very professional and helped me understand what was going on and how to proceed. He was on time and was so helpful.

Scott and his team were very helpful in getting my foundation project going. His team was very good about returning emails and phone calls within 24 hours and making sure the process went as smooth as possible. Excellent communication throughout the process. I highly recommend this company if you have a structural concern and need guidance in the right direction.

Quick to respond, personable and knowledgeable. Reliable and skillful. Top notch.

Bryan came out and checked every possible area to find the cause of wall cracks that were buckling. Due to his obviously excellent structural knowledge, he found the hidden problem in quickly, explained how it was caused, the solution required and it was very good news (considering the alternative might have been foundation issues). Very pleasant to deal with and should I need future assistance I will certainly call them again!

Great folks easy to work with vary knowledgeable

Great communication and ease of doing business.