Level Engineering Austin, TX (Outskirts)

I initially rated Level Engineering as 1-star; however, all issues have been remedied. Maybe my experience with a local engineer and the local office was a one-off because I do see many positive reviews. My issues with the engineer assigned to my project was he was a poor communicator and lacked accountability. There was also an issue with the structural drawings, something I didn't know to catch, but the City of Henderson caught during permitting. How the local office reacted to the discrepancy was unsatisfactory, but with the support of Customer Relations and the company's CEO, the issue was resolved. 3 star rating is more than fair for the Las Vegas office of Level Engineering.

They visited my home in September and asked for payment to begin their analysis and produce a structural report of my home. That was the last time they reached out to me. I began calling them for updates. If they answered it was they were working on it or they are out in the field. Then in December I was told the report was ready and would be emailed to me. In January, I was told the report would be ready the following week contradicting the status of the report from the previous month. That was two weeks again and still nothing. Here we are at February 5 months after they took payment and have produced nothing. A refund has been formerly requested and am waiting yet again for a response.

On time, professional and friendly.

This was the first time working with a structural engineer. Kyle was responsive to our calls and questions. He was easy to talk to, exchange ideas with and discuss methods of how to accomplish our ceiling vaulting project and support requirements for strengthening our roof. Level Engineering pricing was better than reasonable.

Well done.

Level Engineering was fast and professional. Las Vegas requires any new build in a home that is attached to an outside wall or load bearing wall to be inspected by a licensed structural engineering firm. Level Engineering was prompt, friendly, and returned the documents within a few days.

Quick, fast, friendly, knowledgable

Excellent at everything Professional goes above and beyond Absolutely satisfied with performance

Very professional. He went up in the attic to check structure in the heat of summer. He used professional survey equipment to measure elevations. We chose to include a "Stamped" report which added to the price, but believe we received a good value for the money.

Would definitely use them again

Bryan from level Engineering was very helpful and was aware of our time line. We really appreciated his work.

Jay Blackburn was prompt, professional, customer oriented and asked us critical questions. He provided us good insight into our project and was very helpful. I would definitely recommend.

Steve Norton is great. He spent plenty of time inspecting the property & answering any & all questions we had. Submitted a quote for drawings promptly after visiting. Would definitely recommend.

Very professional. Prompt with good insights on the work i was interesting in doing.

Professional and thorough. Gave me good information about house and potential options. Most importantly, gave me piece of mind. Thank you!

Though we are still awaiting the final drawings for our project, the Engineer was knowledgeable and had some good insights. He was also willing to let us tear into walls and investigate the foundation depth under a load bearing wall on our own and provide photos, etc. which saved some time and money. Pricing was comparable to other companies with the same M.O. They also allowed our initial visit cost to act as the deposit on the final drawings.

Appeared quite competent. Quoted and made comparisons to industry standards. Explained himself very well. Very thorough.

Very thorough. I would recommend using this company for any consultation or second opinion needs. Completely addressed our concerns with our home and was knowledgeable. Very reasonably priced for the service we received.

NA

Great job!

Couldn't have found a better company to determine what was causing our inside walls to separate from the ceiling. complete and detailed report explaining every detail. I highly recommend this company .

Ok

THEY ARE GREAT VERY EASY TO TALK TO AND HAPPY WITH THER JOB.

They were on time. Got done what he needed.

GREAT SERVICE VERY PROFESSIONAL