Jump 2 It Plumbing, LLC

It was fine but I just didn't have a really good feeling about the guy who came out so won't use them again.

Replaced the faucet. He want to charge more than the agreed on price. I refused.

He showed up in time & was here for approximately 1/2 hour, did his job & showed my husband what he was doing & answered all questions my husband had & then he was on his way. Nothing too exciting.

I liked the price. He did come out with a helper. It was just the big deal. They were supposed to be here on a Monday; they called and changed it to a Tuesday. I would use them again.

Came one day and did the faucets. I called again next day when found other leaks and they came quickly.

I had an appointment scheduled for July 9th between 12:00 and 2:00. On the day of the appointment, the technician called to let me know that there was an emergency and that he wouldn’t be able to get to me that day. I appreciated his call and we set up the appointment for the next day. He arrived within the appointment window and got right to work. He was very friendly and efficient. I plan on using them for future plumbing projects.

Before service, faucet leaked badly and was very old. They came in and quickly replaced the faucet with new parts and completed work promptly and effectively. Since the replacement there have been no issues.

They came out on the date promised and replaced the two faucets. The gentleman that came out was very professional and explained everything.

Went precisely as described

It was an Angie's List Big Deal that I purchased. They were fine. It was very minor, it was quite adequate. It's probably a good buy. The product used to replace the faucet was not exactly deluxe but it was adequate and it's just fine. The guy was fine. He discovery that the city had water leaked out on the street so for that alone, I give the guy an A. We called the city and they had to come out and do some kind of repair of theirs which is a very good catch by this guy. It was very timely and he got the job job.

Excellent job. Will use this company again. Good service and reasonable price.

had a problem scheduling service--owner did not return my call twice, and the website was unavailable or did not exist. the tech however, was very polite, punctual and did a great job.

Late Wanted more money than the "Super Deal" Said he worked on commissions and couldn't lower his price. Asked for a callback from the owner and never received one.

It went just fine, they did a fine job.

I had an appointment with this company. I even called the day before to reconfirm. But the day of my appointment they did not show. They didn't even call to offer an excuse. And they then did not return my call when I telephoned to ask what was happening. So if you want your job done, and want it done by a reliable plumber, CALL SOMEONE ELSE.

it went well - he had a heck of a time unplugging the drain but he kept at it and was able to do it - and the installation of the new fill spout made all the difference in the world - good job.

Kyle arrived as scheduled - evaluated the problem and replaced the very, very old faucet with a new one in short order. He was professional, prompt and courteous. He also took time to explain where the water line was going and coming from. Will definitely use this company again.

I end up sending more money than what we thought I was gonna have to spend because they found some other things. They were prompt. They set up an appointment within 2 or 3 days. I wasn't dissatisfied with the service I just end up spending more money than what I thought. The guy that came out did a good work. He was punctual. He took a lot longer to do the thing on the water heater because he didn't have the parts that he needed and he had to run a go get them.

Exceptional service and professionalism. Initially came for one issue and via discussions determined what I agreed were needed. Returned and took care of all of my concerns to avoid any potential water damage to my interiors.

My Tech, Kyle, came out at the scheduled time, performed replacement of two outside valves (I supplied) and worked on a bathroom faucet. He was personable, knowledgeable and experienced. Kyle was able to handle all tasks with efficiency and professionalism. He needed a couple of parts that were not on hand but I was able to get what he needed. I had no problems and have no reservations about recommending JTIP.

he came out fixed what i wanted fixed and i paid him and he left i will call them again when the need be.

Jump 2 It Plumbing made short work of our faucet problem. Blane was prompt and professional, taking care to keep the area clean as he did the work. Very satisfied with the pricing and the attention to detail. Would definitely use their services again.

Made the appointment about 4 days in advance. A plumber was scheduled to come out on 2/11/13 between 12-2 for my repair. This was ona 2 hour professional service for $99 Angie's Big Deal. On 2/11/2013 at about 1:50 I received a call from the office that the plumber wasrunning a little late as he was delayed at another job but would be there soon. At 4:30 I had not heard any more from anyone so I called the office and had to leave a message on the answering machine about 15 minutes later the woman in the office called back and said she didn't know when the plumber would be here but if I didn't want to wait any longer (now 3 hours late for a 2 hour appt he could come tomorrow. My response was what time, 8-10 was the answer. I agreed and indicated I was not happy with their punctuality so far and that if they were not here by10, I would be contacting Angie's list for a refund. She apologized and we agreed on the second appoint for this service. on 2/12/13 at 9:30 she called to tell me they were short a tech. but if I would agree she could have the ownerof the company come out todo the work. Of course, my response was what time, answer about 12 and I will call when he is on the way. I reluctantly agreed. At 12:30 she called and said he was on his way. At 1:40 he arrived. These people clearly do not care about time schedules. Then the repair of the overflow, appears to be satisfactory. I had planned on using the remaining time on my big deal to have bathroom sink faucets changed (I had already purchased the faucets), I knew that time might only allow for 1 or 2. When I mentioned this to the plumber he looked under one sink and told me I have an older type shut off valve and if they broke or did not function after his repair he would not be responsible.He said the shut off valves . should be replaced. I asked the cost and was told approx $900 for the 3 sinks. Which I thought was very costly. So I decided not to have him change the faucets but just remove the kitchen RO. He kept telling us that the valves in the bathroom sink scould go at any time. I am sure they should to be replaced but it felt like a scare tactic to make more money. Would not use this company again and I don't think I would buy Angie's Big Deals again without a lot of research. .I admit I did not read the reviews on this company before purchasing because I thought Angie only offered Big Deals on highly rated companies and I see many of the same issues Ihad in other reviews for this company.

not much to tell - I should have covered the anti flowback (whatever) valve on the outdoor watering system - it froze, broke, and I had them replace it. I have never seen a system like this back in South Dakota and he explained the overall plumbing system to me and that helped me out a lot. I will use them again.

Technician originally quoted about $100.00 more than big deal amount of $99.00 for two hours labor. Said that he did not know that the appointment was related to the big deal. Then agreed to honor the big deal amount. Must have included round trip travel time in the two hours. Not convinced that all recommended additional work was necessary. Total combined fees paid appear to be full price for all parts and labor including round trip travel time. Work performed was satisfactory. Will not use this service provider again. Recommended other products and services. Prices for those items seemed extremely high. (Whole house water filter system,labor to install used water softener.)