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Heaven's Best Carpet Cleaning

Carpet Cleaning, Floor Cleaning and Waxing, Ceramic Tile,

About us

Heaven’s Best is a Family Owned and Operated company that specializes in Carpet, Upholstery, Tile Cleaning and care as well as Marble, Natural Stone and Wood floor cleaning and polishing. We service both commercial and residential customers. We perform cleaning in homes, business offices, government offices, restaurants, Hotels and retail locations throughout the Las Vegas Valley. We are committed to delivering the highest level of service, and the best quality cleaning available. We have been in business for over 11 years, and are one of the top cleaners in the Las Vegas Valley. At Heaven’s Best our goal is to turn every customer into a lifetime customer. If you have carpet or upholstery that is in need of cleaning, give Heaven’s Best a call. We’ll make you happy you did!

Business highlights

26 years of trusted experience

Services we offer

Carpet, tile & grout, upholstery & area rugs cleaning, Travertine and natural stone tile cleaning and polishing, Marble cleaning & polishing, Wood floor cleaning and polishing, Red stain removal, Color repair, Pet damage Treatment & Odor Removal

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9114 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
2%
3
4%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
4.9
Showing 76-100 of 114 reviews

William H.
11/2017
5.0
carpet cleaners
  + -1 more
They did a great job.
Description of Work: We needed the carpets in the bedrooms and hallway cleaned on the second floor. 4 bedrooms and one hallway were cleaned and efficiently.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deborah P.
07/2017
5.0
carpet cleaners
  + -1 more
Very well.
Description of Work: I had used them, was not satisfied, so they came back out and cleaned carpets again. They did a good job. I was very impressed by their concern that the customers are happy.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROBERT S.
07/2017
5.0
carpet cleaners
  + -1 more
It went very smoothly and speedily
Description of Work: carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gary B.
04/2017
5.0
carpet cleaners
  + -1 more
No problems
Description of Work: Clean carpet

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Deborah P.
04/2017
5.0
carpet cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nichole W.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Donna F.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Great service and cleaning. Prompt and courteous service. Tim and Carlos made sure everything was perfect to my satisfaction.
Rating CategoryRating out of 5
Yes, I recommend this pro

Mattie A.
06/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very impressed with their method, considerations and efficiency; a really good deal!
Rating CategoryRating out of 5
Yes, I recommend this pro

David G.
04/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: Cleaned entire house carpeting.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$150

David G.
04/2016
5.0
carpet cleaners
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$129

Lee C.
04/2016
5.0
carpet cleaners, ceramic tile, floor cleaning
  + 1 more
unknown
Description of Work: We hired the company to steam clean our tile floor before we moved into our new house, partly because we thought the grout was very dirty. They were extremely punctual did a fine job cleaning the tile. However the grout was actually several different colors and no amount of cleaning was going to change that. One of the supervisors came right out and looked at the floor and said the only way to get the tile all one color was to paint over all the tile with a special paint designed for that purpose. They could do it for us and scheduled it right away. The cost for this was about equal to the original cost to clean the floor. They also did a good job with this.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Bill S.
03/2016
3.0
carpet cleaners
  + -1 more
unknown
Description of Work: Tried 3 times to remove a stain in bedroom. Still there

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0


Ellen H.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: The service provider cleaned the carpets in four rooms. They did a great job of making the carpet look new, despite the fact that we had two black dogs who love to sleep on the living room rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Winifred S.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Josh and Tim arrived on time, did a wonderful job on my carpets. They did such a good job that I am re-thinking replacing them next year!! They were courteous, efficient and prompt. Definitely will use them again.
Rating CategoryRating out of 5
Yes, I recommend this pro

GREGG S.
12/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Patricia F.
11/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They were great. Courteous young men, excellent work, and good price. Will hire them again next time I need my carpets cleaned. I made the appointment through Angie's list over the phone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Inge S.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Tim and Mike from Heaven's Best Carpet Cleaning were punctual and very professional. They did an exceptional job cleaning 4 areas in my house. They were friendly and answered all of my questions and concerns in a professional and very knowledgeable manner. I will use this company again in January to clean additional areas in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Sharon S.
10/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Mike and Alex were so nice and friendly all the while, getting my carpets looking almost brand new. Couldn't be happier with the service we received.
Rating CategoryRating out of 5
Yes, I recommend this pro

Jennifer S.
03/2013
5.0
carpet cleaners
  + -1 more
Travis is very professional and courteous on the phone, and Heaven's Best is easy to schedule with. Darnell and Nick arrived right on time, did a fantastic job on the carpets and were very nice, professional and personable! They took care to keep the front door shut as it was cold out and to make sure the cat didn't run out. They were also done in a very timely manner and the carpets were almost completely dry in a hour or two. I was very pleased with the job and will call Heaven's Best again when the carpets are in need!
Description of Work: Carpets cleaned, nail polish stain removed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Jackie M.
01/2013
3.0
carpet cleaners
  + -1 more
They came on time and preformed the work that they were scheduled to do which was to clean my carpet in the heavy traffic areas and clean the tile on the kitchen floor, however, due to inferior equipment the work took a lot longer then necessary. Nick and Darnell are very nice and did what they could do with what they had to work with. I also think the owner (Travis) is nice but very cheap in that he won't supply his worker's with equipment that works. I also don't think I'm a fan of this type of of carpet cleaning just seems like a cheap way to get out of having to buy a steam cleaning truck which would cost a great deal more then the process they use. The price was okay but I thought a bit on the expensive side especially since like I said the equipment was inferior. The tile cleaner did not work at all instead of sucking up the water the guys had to literally use towels to wipe up the excess solution and water.
Description of Work: I would say this company is okay not great.
Rating CategoryRating out of 5
$330

Steve F.
12/2012
5.0
carpet cleaners
  + -1 more
Came in moved couch & recliner in living room. Had really bad Pepsi stains he was able to remove them. In the bedroom there were ciggarett ash ground into the carpet around desk. He also removed them. The carpet looked like new when he left.
Description of Work: Cleaned livingroom, bedroom & hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Kathy M.
07/2012
5.0
carpet cleaners
  + -1 more
Carpets looked great and smelled better. I have pets!
Description of Work: Carpet cleaning. Several rooms, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Steve F.
04/2011
5.0
carpet cleaners
  + -1 more
The guy (Travis) called and said he would be here at 9:00am. He called at 8:45am and said he was on his way, he showed up five after nine. He came in the house I showed him what needed to be done, he then gave me the price. I agreed and he started work. The bedroom had a bad stain next to the desk, he said he would do his best to get it out. About an hour and a half later he was done and the carpet looked like new. (even the bad stain)
Description of Work: Cleaned living room, bedroom & hall.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Rosemarie M.
05/2007
1.0
upholstery cleaning
  + -1 more
These people walked in saying they could remove stains and then they couldn't. They also quoted me a price before they started, then they had to add more. In their ad it says that they will guarantee all cleaning, then they told me they couldn't. They didn't remove stains left from flooding and the furniture didn't look any better after they left. I would not recommend this company to clean anything.
Description of Work: They tried to clean our 2 sofas and 2 chairs.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
3.0

$320

Response from Heaven's Best Carpet Cleaning
ON OUR INITIAL EVALUATION WE DETECTED THERE WERE LARGE PETS STAINS ON WHITE FURNITURE. SHE WAS INFORMED UPFRONT THAT WE MIGHT NOT BE ABLE TO GET THE PET STAINS OUT BECAUSE OF THE CIRCUMSTANCES. SHE AGREED TO HAVE US TRY TO CLEAN THEM ANYWAY. WE GAVE HER A FIRM PRICE OF $260 TO COMPLETE THE WORK. AFTER WE STARTED CLEANING SHE ADDED THREE MORE PIECES OF FURNITURE AND BECAUSE OF THIS THE PRICE WENT UP $50. THIS MADE THE TOTAL $310. THE WORK WAS PERFORMED ON FEBRUARY 9TH AND HER COMMENT WAS POSTED ON THE MAY 18TH. WE DID EVERYTHING IN OUR POWER TO MAKE SURE THAT HER UPHOLSTERY WAS AS CLEAN AS IT COULD GET. WE ARE A COMPANY THAT STATES THINGS UPFRONT WITH EACH CLIENT. THIS INFORMATION IS ALL BASED ON OUR NOTES AND FROM THE TECHNICIAN’S EXPERIENCES WITH HER THAT DAY. WE WERE UPFRONT WITH HER THE WHOLE TIME THAT WE WERE THERE. WE NEVER INCREASED THE PRICE WITHOUT HER ADDING ON WORK. WE ARE A QUALITY COMPANY THAT TAKES PRIDE IN WHAT WE DO. YOU CAN ALSO CHECK OUT OUR REVIEW(S) UNDER THE CARPET CLEANING SECTION TO SEE WHAT OTHER PEOPLE THINK ABOUT OUR COMPANY.

SANDRA S.
05/2007
5.0
carpet cleaners
  + -1 more
They don't try to sell you anything when cleaning the carpets which is a big plus for me. I have used other companies that hound you the whole time. I was very happy after being disappointed by other companies. They were on time and made sure to do detailed work as well.
Description of Work: We had them clean seven rooms of carpet for us which included a big hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Contact information

7418 Old Compton St., Las Vegas, NV 89166

http://lasvegasnv.heavensbest.com/

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Upholstery Cleaning,
Oriental Rug Cleaning,
Marble and Granite,
House Cleaning

FAQ

Heaven's Best Carpet Cleaning is currently rated 4.9 overall out of 5.

Sunday: 10:00 AM - 5:00 PM

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Heaven's Best Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Heaven's Best Carpet Cleaning offers free project estimates.
No, Heaven's Best Carpet Cleaning does not offer eco-friendly accreditations.
Yes, Heaven's Best Carpet Cleaning offers a 10% senior discount.
No, Heaven's Best Carpet Cleaning does not offer emergency services.
Yes, Heaven's Best Carpet Cleaning offers warranties.
Heaven's Best Carpet Cleaning offers the following services: Carpet, tile & grout, upholstery & area rugs cleaning, Travertine and natural stone tile cleaning and polishing, Marble cleaning & polishing, Wood floor cleaning and polishing, Red stain removal, Color repair, Pet damage Treatment & Odor Removal

Contact information

7418 Old Compton St., Las Vegas, NV 89166

http://lasvegasnv.heavensbest.com/

Service hours

Sunday:
10:00 AM - 5:00 PM
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM