First Quality Roofing and Tile

From the phone call to the company to make an appointment to the sales person that came to my home to see what the problem was and give me a price of what it would cost to fix it to the installer who came to my home to do the work was all five star service. I have already recommended this company to my friends.

I was very happy with the results

First Quality Roofing did a fine job! Billy was very informative and gave us the feeling he knew his stuff and was there to help us. The work was great from start to finish and the clean up was fantastic.I would recommend them to anyone. In fact we have. And they warrant their work for a decade. That means a lot to me. They will come out and fix it!!! Great Job First Quality!

I would recommend this company for the price point for the work done and the work itself was done very nicely and timely. The estimator, Angel, was very professional.

In all aspects from the estimate to the completed project First Quality Roofing and Insulation was very timely and responsive. The materials used and the finished product were of the highest quality.

Came on time finished job in a timely fashion. Great service

Professional and Proficient!!

Very good customer service

They were honest and willing to negotiate on the price. Also they came back to replace a few tiles that were cracked. They were on time and did what they said in the contract.

No waiting for the employees of this company to show up - they arrive at the appointed time and get their work done!

Service was good once they made appointment, were a slow in returning calls.

The were very professional. The only drawback was that they are a very busy business, and it may take some time to finish your project.

Reputable folks with high standards of work. Excellent communication and friendly conscientious workers. Great value for the money. Highly recommended.

Very good and friendly from the beginning to end.Came to my house on time and did the job in no time. I still have to wait for the rain to come and see if the leak is gone. Overall I am satisfied with the service.

The most conscientious worker (Tony) I have encountered in many years. He was not satisfied until I was, and I was not sure what was necessary to solve our leaky roof problem. Thank heavens for people with this level of work ethic, experience and knowledge. Most highly recommended.

After interviewing several vendors, I decided to use this one. They are highly recommended and I spoke with the evaluator to get an assessment of the cause, nature, and solutions to the problem. They not only offered to fix the problem but also explain the warranty options and advantages of each type. They completed the job as planned and left the area clean.

They showed up and then said they would . They did the work professional manner and completed it when they said they would. All in all a good experience.

A couple of things keep me from giving a higher rating. Although the estimator was polite and thorough, his estimate write up caused confusion when the worker arrived to perform the repairs. Trying to work through a bit of a language fluency problem, I realized the worker thought there was only one location on the roof to be repaired. In fact there were two locations requiring similar type of repair. After trying to explain to the worker what was supposed to be done I found it necessary to have him call the office to get clarification from the estimator. This whole thing caused about a twenty minute delay in getting started. Also, the next morning we realized there were two large roof shingles laying on the ground outside close to where repairs were done on the roof above. Since we did not know if these were shingles blown loose from the repair site or not we contacted the company to inspect the repairs. The worker who arrived to inspect the work areas was polite and efficient. He determined the repaired areas were in tact and the first repairman had left the old shingles in the yard. Also the next morning we discovered three roofing nails scattered between the sidewalk and the street where the workman had parked his work truck. Not good for unfortunate car tires.