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Fireplace & BBQ Service

Fireplaces, Gas Logs, Gas Grills,

About us

Service Las Vegas area since 1979

Business highlights

45 years of trusted experience

Services we offer

Fireplace,BBQ's,Firepits Repairs,Service and sales

Services we don't offer

no chimmney cleaning

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.9127 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
2%
3
3%
2
0%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-75 of 127 reviews

Jeanine Y.
11/2014
5.0
fireplaces, gas logs
  + 0 more
Ron was great - he was right on time and was excellent: from dealing with large dogs, to letting me know how things worked (or should work). He also let me know when something was an electronic issue and put me in touch with another provider who deals with that part of the fireplaces. When he was leaving, he said he didn't want any money since he didn't really do anything. I insisted he take at least $20 for his time and travel. I will definitely be calling Ron again to keep our furnaces in working order!
Description of Work: Ron came and checked out my gas fireplace (which wasn't working), the gas stub in my backyard, and the gas fireplace at my parents' home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Desha F.
11/2014
5.0
fireplaces, gas logs
  + 0 more
Ron scheduled an appointment to check out our gas log fireplace and showed up on time. He repaired the problem, and made a notation of possible future problems for reference. I would use his services again in the future.
Description of Work: replaced a malfunctioning part in the bedroom gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$140

Marilyn W.
10/2014
5.0
fireplaces, gas logs
  + 0 more
I called Ron Florio on Monday morning, and he was able to come that very day. He called me when he was on his way, which was helpful. He presented very professionally and was very knowledgeable. He did an assessment of my 17-yr old gas fireplace as I have been having problems with the flame being too high and recently it would not light. It turned out to need a new switch, which he replaced. He also adjusted the flame for me. He cleaned and checked all the parts and did testing on approximately how much longer some of the parts, namely, the igniter, might last. I also asked him if my glass needed to be replaced soon, and he got me prices on what it would cost, which was an excellent price. From my experience with Ron, I would definitely use him again and would recommend him to any friends that might need his service.
Description of Work: My gas fireplace would not light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Katherine T.
10/2014
5.0
fireplaces
  + -1 more
Very well, arrived on time and completed the job on time. Saved me a lot of money find a custom clip for the second fireplace because if the clip didn't work a second glass door would have been need to buy. Very honest man and professional.
Description of Work: Replaced a glass fireplace door that was missing, also repaired another fireplace door that need a custom clip.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Robert K.
09/2014
5.0
gas grill repair, fireplaces
  + 0 more
Excellent workmanship and professionalism. Ordered the service through Angie's List messaging. Prompt communications.
Description of Work: Installed adapter, valve, and regulator for BBQ grill on gas line stub out

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$108

J. D.
06/2014
5.0
fireplaces
  + -1 more
He called back several days later and said that he didn't like the pressure reading coming from the valve and that he will replace it. There are no many this ethical anymore. Highly recommended!
Description of Work: He replaced the valve which had stopped working in our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

LARRY B.
06/2014
5.0
gas grill repair, fireplaces
  + 0 more
Ron was great. On time, knowledgeable, friendly. He found two control valves that weren't working properly and tried to find replacements. Couldn't find them here in Las Vegas but called and said he was going to California anyway and had found a couple out there and he would pick them up for us while he was there. He did and came back out and found the valves weren't an exact match so he was able to mix and match until he got them to work.He also notched the "Off"position on all 8 knobs as the lettering had faded some time ago. My wife insists I add that he was aperfect gentlemen throughou our dealings with him. Great experience with Ron. We highly recommend him to anyone needing these services. Thanks again Ron.
Description of Work: Ron checked my outdoor grill from top to bottom. we had smelled gas and he found a small leak., which he repaired. Also checked our fireplaces and explained how to start next year (new brand for us).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

John & Barbara S.
03/2014
5.0
fireplaces, gas leak repair
  + 0 more
Ron arrived on time and did a good job of repairing the fireplace that would just stop working for no apparent reason. He took it apart and explained what he was doing and offered tips on how to keep it working better. He even told us what it will cost it to repair when the weakened part eventually wears out.
Description of Work: Fixed a gas fireplace that wouldn't stay lit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Sheilla B.
03/2014
5.0
fireplaces
  + -1 more
Excellent service; diagnosis and repair took approximately 45mins; he repaired the switch and a loose wire and advised of a future valve issue. Overall service was great, the price was great; another repair person i called quoted me minimum $450; i was very impressed! I highly recommend Ron for all my future repairs related to a fireplace.
Description of Work: Repaired gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Israel W.
02/2014
5.0
fireplaces, gas logs
  + 0 more
Good guy, showed up when he said he would. Found my problems quickly, cleaned things that needed cleaning and made adjustments. I figured I had a bad part, he could have charged me for a part that I didn't need but he did not.
Description of Work: Repaired a gas fireplace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Larry S.
01/2014
5.0
fireplaces
  + -1 more
There was confusion with another customer so he was late in arriving but when we got the information straight he came right over and was very personable and apologized for the mix up. He was neat and vacuumed the fireplace and logs after the service. did not mind me watching him work so I knew the why and well as what he was doing and was glad to explain. The service was much less than I expected and he was in and out in about an hour. I would definitely call him again.
Description of Work: Ron serviced my gas fireplace. He took apart the logs and cleaned the controls. He adjusted the flame and gave recommendations on keeping the fireplace in working order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Jeff K.
01/2014
1.0
gas logs
  + -1 more
No response to my call for service.
Description of Work: I called for service on my gas fireplace and got his voicemail. His message said that he checks his messages every :30 minutes. I left a message on 1/6/14 at 9:09a and have never heard back from him.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Fireplace & BBQ Service
Sorry [removed member name], I probably deleted your message by accident as I received a new phone for Christmas.Im still trying to get used to it.Please call me if you still need my services.....Ron

Lynne E.
12/2013
5.0
fireplaces
  + -1 more
Ron arrived on time and was very professional.
Description of Work: Inspected and replaced electrical switch on the gas fireplace. Also determined that the valve was getting weak, and would need replacing in the future. Valves are on back order, as the reason he didn't replace at time of service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$105

James P.
12/2013
5.0
fireplaces
  + -1 more
He was on time, very profession, fair, and reasonably priced.
Description of Work: Repaired two fireplaces in two different houses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$135

Deborah G.
11/2013
1.0
gas logs
  + -1 more
He's still has not schedule my appointment. So far - Angie's list is two for two. Two fireplace guys. Two failures. I am not impressed with the quality of (or lack thereof) your recommended contractors.
Description of Work: I contacted him on Nov 9th - he warned me that he was really busy - but he would get to me in 1-2 weeks. I have called him 4 times this week and left messages requesting an update. He has not even had the courtesy to return my calls.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Fireplace & BBQ Service
Sorry I overbooked my work load thinking I was Superman. I am glad I was able to complete all 3 service calls at 3 separate addresses for you the next day,11/27/13. If I can help you again in the future feel free to try me again,I'll do better in scheduling service calls..... Ron Fireplace & BBQ Service

Denise M.
09/2013
5.0
fireplaces
  + -1 more
They did great a great job explaining everything and they provided wonderful service.
Description of Work: They checked on two of my fireplaces to make sure that everything was working properly and explained how to use them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

John J.
06/2013
5.0
gas grill repair
  + -1 more
Inspected and made sure that majestic gas fireplace was working properly. Ron also inspected my built-in gas grill. He noted that this grill is no longer made and that parts/repairs would be virtually impossible. He also noted that I had a loose connection with the control knob and that eventually it would break. Told me that I could continue to use the grill but to be vigilant. I appreciated his honesty and professionalism. I would definitely recommend him.
Description of Work: Inspected and made sure that majestic gas fireplace was working properly. Ron also inspected my built-in gas grill. He noted that this grill is no longer made and that parts/repairs would be virtually impossible. He also noted that I had a loose connection with the control knob and that eventually it would break. Told me that I could continue to use the grill but to be vigilant. I appreciated his honesty and professionalism. I would definitely recommend him.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

John L.
05/2013
5.0
fireplaces
  + -1 more
He was on time and very courteous. He was also very reasonable on the price.
Description of Work: I have a gas fireplace. They adjusted it and got it working better than ever before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$68

Judith N.
04/2013
5.0
fireplaces
  + -1 more
He ordered the glass special because the company had gone out of business.He cleaned everything up. He was very good. The price was great.
Description of Work: He replaced the glass on our gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$372

Eric P.
04/2013
5.0
fireplaces
  + -1 more
Ron was very punctual. Returned phone call immediately. Arrived right on time. Serviced fireplace as we were unsure of its operation. Explained the inner workings of the fireplace as it is older. Highly recommend Ron.
Description of Work: Fireplace inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Andrew C.
03/2013
5.0
fireplaces
  + -1 more
Ron was prompt, responsive, easygoing and did a very nice job. He is also a perfectionist, which is exactly what I (as a customer) want when hiring someone to do this kind of work.
Description of Work: Had my fireplace doors in the master bedroom and family room replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,800

MADALENA F.
02/2013
5.0
fireplaces
  + -1 more
Excellent!!! Ron, called before the appointed time to tell me he was on his way and would arrive shortly. He came fully prepared with his tools to service/repair the gas fireplace.He was courteous and very professional. Ron got to work immediately when he arrived. He explained that the fireplace unit was an older unit (17 years old) and would eventually need work down the line, but as for now all that was required was the wall switch! What a blessing to have a repair man who doesn't try to over charge but is honest! I would definitely call Fireplace and BBQ Service again without hesitation. He was very kind and patient with my rescue dog. Even though I was prepared to place her in another room he didn't mind that she stayed around.
Description of Work: Ron did a service check on my gas fireplace and replaced the wall switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Andrew C.
01/2013
5.0
gas grill repair
  + -1 more
I contacted Ron the month before and he came out to take a look. He gave me a reasonable estimate, so I put down a $100 deposit for him to come out and install a new Turbo BBQ the following month. He came out last week and installed the BBQ. It looks and works great. Am planning to use Ron in the future for my fireplaces as well.
Description of Work: My backyard had a built-in BBQ that was old and non-functioning. I needed it removed and replaced with a new BBQ.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,650

John R.
12/2012
5.0
fireplaces
  + -1 more
Our indoor gas fireplace stopped working, and we weren't sure if it was an electric switch or gas valve issue. I called Ron after seeing his review on Angie's List. He was able to come out the very next day. He was very friendly, professional and knowledgeable. He not only fixed our issue, but gave me some good tips on how to ensure my fireplace works over time (since Majestic is out of business now and replacing anything could be an issue). I'd definitely recommend him to friends, family or anyone.
Description of Work: Troubleshooting to determine why our indoor Majestic Fireplace stop working abruptly. Ron fixed a wire within the system that had become disconnected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Troy B.
10/2012
5.0
gas grill repair
  + -1 more
Got the problem solved Extremely knowledgeable Priced Fairly Professional response and timing.
Description of Work: Correctly diagnosed Jenn-Air Grill issue and provided options for resolution Rerouted/Expansion of Gas Flow for Grill

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

2550 E. Desert Inn Rd. Ste 128, Las Vegas, NV 89121

none

Service hours

Sunday:
Closed
Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
8:00 AM - 3:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Fireplaces,
Gas Logs,
Gas Grills,
Natural Gas Lines

FAQ

Fireplace & BBQ Service is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 3:00 PM

Tuesday: 8:00 AM - 3:00 PM

Wednesday: 8:00 AM - 3:00 PM

Thursday: 8:00 AM - 3:00 PM

Friday: 8:00 AM - 3:00 PM

Saturday: 8:00 AM - 3:00 PM

Fireplace & BBQ Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Fireplace & BBQ Service does not offer free project estimates.
Yes, Fireplace & BBQ Service offers eco-friendly accreditations.
No, Fireplace & BBQ Service does not offer a senior discount.
No, Fireplace & BBQ Service does not offer emergency services.
No, Fireplace & BBQ Service does not offer warranties.
Fireplace & BBQ Service offers the following services: Fireplace,BBQ's,Firepits Repairs,Service and sales
no chimmney cleaning

Contact information

2550 E. Desert Inn Rd. Ste 128, Las Vegas, NV 89121

none

Service hours

Sunday:
Closed
Monday:
8:00 AM - 3:00 PM
Tuesday:
8:00 AM - 3:00 PM
Wednesday:
8:00 AM - 3:00 PM
Thursday:
8:00 AM - 3:00 PM
Friday:
8:00 AM - 3:00 PM
Saturday:
8:00 AM - 3:00 PM