DaBella - Las Vegas (Windows)

Loved the attention to quality products but fair In pricing materials

I can not and will not ever recommend this company. By far this is the worst encounter I've had with a home improvement project. The salespeople, Alex and Hailey, and the website sold me on family. I liked hearing that and was even ok with spending more money than my previous quotes because they made me feel comfortable and like I was a priority. I now know what they told me is false about family and wanting the best for me. All my siding, two dumpsters and a porta potty were placed on the street and I was given a start date and told it will take 4 days. The crew did not show & did not even call. Days go by and still no word so I finally call to get information. A rep named Arturo was confused, but said he would figure this out and call me back. He did not call me back. I initiated nightly phone calls with Arturo about the crew not showing. He told me three separate nights they would be out the next day and that they would even work through the weekend. They did not. Not once did anyone from this company attempt to be proactive or follow up if any work had begun. After three weeks of all supplies and equipment being delivered I now have siding on one side of my house and irritated neighbors tired of seeing the dumpsters and port-a-potty on the street. The police had even tagged a trailer as abandoned because it was here so long. The amount of money this is costing me I am shocked at how much leg work I've had to do just to get to this point. Do not expect open communication or to feel like family after you write that first deposit check. Please save yourself a boat load of headaches and give your business to one that truly will appreciate it. Good luck! Update- a day shy of the month mark and I'm still waiting on the final removal of supplies (final check was cashed quickly shocker).. They didn't reattach the light fixtures but they will trim them so tightly you can't get the mounting hardware back inside. But on the upside they did say I'd get a $100 gift card for the troubles. Way to add insult to injury dabella. Do not use this company.

they do great work. it just roofs they do windows bath / showers /gutters /house siding

Great customer service, excellent quality of work.

Even with a hiccup or two we are very happy with everything DAbella has done. Absolutely loved the crew from Hammers Up. Everyone was easy to work with and the siding job is fabulous!

in progress

Excellent customer service from beginning to end. Total roof replacement on main house. Very satisfied.

Roof has been completed. Excellent work and products. Siding and windows installation about June.

They use only the Cadillac of products. Sales people are not pushy and know the product being installed.

We went with this company because the salesman sold us a picture of high quality products and workmanship. Unfortunately for us the quality of workmanship was not present when our roof was applied. I've been waiting over a month for a finished, high-quality roof that they promised me in their sales pitch. They cut corners with their finishing details and I am now left with exposed wood next to gutters where flashing should be. This company had poor communication with not only me as their customer, but also their contractors. I have been completely unhappy with this whole process and feel frustrated that I paid twice as much as my neighbors for a roof I am still not satisfied with.

They were the most expensive option and they subcontracted the work to Rainy City Roofing I feel I could have had a better deal if I had hired Rainy CityRoofing directly. Part of the thing that sold me on going with the DaBella was them telling me they had special training through GAF for the roofing installation but it looks like Rainy City had the “special training “ toosince they contracted with them

They gave me what I wanted in a timely matter.

They do great work, but charge to much money. We needed a new roof not a second mortgage. The original quote was high to me. But the wife was impressed with presentation and talked me into signing the contract. I wanted to get a couple more quotes. Then when got tearing off old roof they said their was 2 layers of shingles on part of the house and decided to replace all the plywood sheeting. 1,300 for plywood and 3,000 for extra labor. Are roof is only 1600 feet. Roofer guy said it was a simple job, and the old roof came off real easy. I feel being ripped off. This roof should not cost 19.000 dollars.

If you are in need of a roof and gutters contact Eddie Shavlovsky. He is wonderful!! He always returned my calls and answered all my questions. He also helped me get the financing I needed. He is a very professional young man and very helpful give him a call. I love my new roof and gutters!!! Shawna P.

They go the extra mile.

I was very impressed by how fast they removed our old shower and tub! They said it would take 2 days and they were finished in 2 days! Our house was built in 1959 and this is the first inside big remodel we've done. We are very happy!!! Mary E.

Keep daily eyes on work quality...

We hired them October 16th, 2017. Today is January 7th, 2018 To date NO WORK has been done. I have asked for a refund of my deposit. The only time I have heard from them is after an email asking what is going on.

The installer was super fast, friendly, and cleaned up after himself. He’s the 7th subcontractor I’ve had over in the last 4 months for various other projects and by far the best. His work is impeccable!

Install is still a couple months out. Sales demo was very informative. Jennifer was most accommodating when our appt was interrupted due to emergent need to leave on our part. She came back 2 hours later and finished the process. Looking forward to upgrading 66 year old windows

Great experience, very refreshing working with a company that actually does what is expected in Portland as it seems very hard to find. From the supplier dropping off the materials to the crew doing the work, very professional and great workmanship.

Excellent workers worked in freezing and windy conditions

We had our roof replaced and part of the siding on our house replaced in late October/early November. Most importantly, our gutters were severely damaged as part of the roof job and my husband and I have called DaBella a dozen times over the last 4 weeks. We have been told the gutter crew would call us, and told the gutter crew would come out on the coming Saturday, but no one shows up and no one calls back. I keep calling the office back and they have no idea what I’m talking about. My gutters are cracked and spraying water all over the house and walkways and now I’m going to have to pay for them myself because DaBella won’t take responsibility and replace what was working perfectly before this. Also, the sales rep was terrible—we were told to expect 45 minutes for our appointment to have the roof assessed and he over stayed his welcome there for 3 hours babbling on and on trying to up sell and chat. I was clearly getting ready for work and making dinner in the background and he just kept talking and talking about how great DaBella is. He incorrectly told us many things: we were told there would be a post-project inspection, which the office told later that they rarely do that and we must have been told wrong; we were told that we wouldn’t have to start paying the roof loan until we were satisfied with the work, and the bill showed up in the mail before the project was done; we were told everything would be put back together, but the siding crew removed all our light fixtures and said they are not responsible for putting it back up; we were told the whole project would take 2-3 days and it took 2 weeks. I am so angry with this company and I will never recommend them.

It has been a good experience and valuable education learning about And choosing the correct therapeutic walk in bathtub. Knowledgeable , helpful.Very nice people . Dave’s a good man.

They did the job