Compudoc Computer Repair

GREAT!!! Gareth first wiped a pretty nasty virus from my PC. The next day I was having other issues related to the original problem. Gareth took a few more hours to redo the cleaning, show me how to keep my computer safe and updated some of my programs. He was patient, friendly, concerned and very thorough. While I was in his shop, he received numerous calls and each call was treated with respect and professional concern.

It went great. My husband is very happy with the work. They were on time and very nice. Very knowledgeable and professional.

They weren’t able to fix my problem completely. They did a partial backup. It’s not their fault, it’s my machine. I may need to replace it. They were very nice and tried their best. I don’t believe they were responsible for the lack of success.

I wasn't here when the work was done, and cannot complete a review.

Everything went well. There was a small extra charge, maybe $10-15, because the deal was for an hour and I was there for an hour and a half. I would recommend them. I called them and showed up immediately. The guy fixed everything he had to. He was very friendly and professional.

We had about three issues but the main one was networking our printer between our two computers. We thought it was fixed the first day but we had to have him back. Thought it was fixed then but it wasn't and then he went out of town. We have not had them back.

Went great. Immediately discovered that there were 2 competing anti-virus programs causing the system to slow down and lock up. Also cleaned up a bunch of files. Said it was possible that there was a hardware issue but that without the system consistently locking and shutting down, it is hard to diagnose. I was impressed by what he said that he could/should do and more important what it wasn't worth it to do at this point. I felt that I could trust him not to do unnecessary work and overcharge me. I have recently lost files on an external drive and fully intend to call Compudoc again.

It was okay. It turned out fairly good. It took him more time than originally scheduled for package that I bought. He was in time and kind of responded to my needs.

the technician cleaned up the hard drive.

My PC was running slow so I thought they can fix it told me the hard drive was not working good but stayed for few hours charged 130.00 plus he left and I had to buy a new pc. if he knew why did he stay so long.

y informative and knew what he was doing, even though I had no idea. I was amazed at the things he informed me about. I would recommend him and Compudoc any time.

Everything went fine. I redeemed the deal and they did a great job.

I have the feeling that he did not intend to completely fix the problem so that I would ultimately have to call him back and he would then charge the full price.

He diagnosed and cleaned up my computer finding things that were there that I did not know were! He also taught me a few things including how one's own anti-virus/security program can actually be the thing causing the problems. He steered me toward more stable and effective anti-virus programs. Definitely worth the price and actually saved me money in the long run!

It did not go well. I have been an Angie's List member for 3 years. I have NEVER had anything but wonderful service from over 19 providers. DO NOT USE COMPUDOC. Reasons: 1. I called for service on Wednesday. They did not call back as they promised. Therefore I called them back and they scheduled for today. 2. I told them I was still having issues with my Outlook Express; my school district email; the Anti-Virus program THEY INSTALLED. 3. The Internet Explorer. 4. I gave them written examples of what the "error" messages said. The technician said because he did not see these issues, he could not fix them. He said that he does not warranty anything. I ended up paying $105.00 cash for nothing. From a single teacher: NEVER USE THIS COMPANY!

Excellent service, would definitely contact Matt Lopez again. Thanks!!!

I had aproblem with my laptop and I brought it in to CompuDoc. They were able to solve the problem for a reasonable price. They also set up my computer to operate more like Windows 7, and able to bypass the annoying Window 8. I highly recommend them.

it went great - Matt was here for a little over an hour - he did everything i wanted done on both our desktop and our laptop - and then spent time with me doing some training and giving me a few tips on how to better utilize both systems - he was here on time - he was pleasant and easy to work with - he was professional, polite and patient - bottom line is that i will definitely use them again, should a need arise and i will not be calling anyone else.

GREAT. Not much to tell as everything went exceptionally from their end. Can't say same for Dell who said the tower would support 2 monitors and did not tell me what else I required to get it done. Matt Lopez said I needed a video card and he had it with him, installed it and did his thing. I needed this set up ASAP and ASAP was delivered. I called, Matt came that day. Was told he would arrive between 6-7PM. He was running late, but called to let me know. He arrived and stayed until almost 9PM. In fact I am sure if it took till 11PM he would have stayed to get the job done. That is professionalism. Matt is pleasant, knowledgeable, and a dedicated professional. Thank you Matt and CompuDoc

Tech showed up on time. Was very friendly and helpful.

I was thrilled to bits. They were terrific. They showed up on time. Matt was the guy's name. He worked wonders on my computer. I feel like I got every penny's worth. I had him stay an additional amount of time and paid him at his $70 rate because I was so pleased with the way he was cleaning out my computer. My computer had been hacked. They had locked me out of it. He got rid of that. I was thrilled that I had taken advantage of the big deal. I had Angie's List references to them and knew that I was dealing with a good group. When he was coming to the end of the big deal timeframe, he let me know in plenty of time. He said that if I wanted him to, he would keep working on it. I told him to please do so and see what he could accomplish in another hour. He was awesome.

Matt got it set up in a good amount of time. This will help our business save some money over the next few years. I appreciate their responsiveness on the phone, their courtesy in being prompt, and their fairness in working diligently to solve my problems. I have used them two times already and have nothing but positive experiences for the services. They are also professional enough to clarify what is not in their expertise rather than charging you to learn on your dime.

Our computer became infected with a virus. I contacted Compudoc and described what I was seening on my screen. They confirmed right away it was indeed a virus. The price was either $100.00 to install the anti virus software or $165.00 to back up and restore all the original files, to include the anti virus software. They said I could come in the same day I called them to bring the computer in. I took the computer to their shop later that morning. I loved these guys. They did not make me feel intimidated nor did they speak "computer language" to me. I opted to have the $165.00 service. They put my mind at ease and said it would be ready the following morning. I also loved their shop; small but with BIG in customer service. Our computer is now virus free with all original files intact. I would definitely use their service again!

Wonderfully! He was prompt, efficient, and professional. Every issue was fixed including ones I did not even know I had. My computers, iPad, phone and bluetooth are working so very well. I am a very happy camper! Thank you Compudoc!!!!

As said, he was fine once he responded and set a date to come. I think he needs a much faster call-back time.