American Leak Detection - Las Vegas

Description of Work: John came out first to detect the leak and then Elvis replaced parts and fixed it the next day.

Description of Work: I had high water bill and pure water; called to check for leakage.

Description of Work: They fixed a leak for me on a water conditioner. They were there for approximately 15 minutes, tightened a gasket on the conditioner, and didn’t use any additional parts. They charged extra money for gas and they were less than 5 miles away from my home.

Description of Work: located leek and repaired

Description of Work: American Leak Detection was contacted and asked to perform a leak test. There was an extreme concern of a slab leak due to visible damage to the concrete and the sound of running water with no appearance of water.

Description of Work: Received a notice from SNWA that I may have a leaking water pipe, because of high water useage.

Description of Work: repair a leaking water pipe in bathroom.

Description of Work: Plumbing repairs

Description of Work: They helped identify leaks in the yard.

Description of Work: Leak in hot water pipe located in foundation of home. American Leak called as I became a member of Angies List, which seemed to highly recommended them. Gentlmen arrived when he stated, found the problem. Price would cost as follows: find problem $200, reair leak $1400 and another $400 for Las Vegas Drywall & Stucco to repair holes in plasterboard.

Description of Work: I noticed our water bills had doubled in usage & knew that was not possible without a leak. Rob came out to give us an estimate. Rob found the leak close to where the water line went into the garage wall. It was recommended we replace the main line from the street. So the most direct route was chosen from street to line going into house. The crew arrived on time or maybe a few minutes early. They worked very diligently until the job was finished. They did not have to make a new hole in the outside wall since we had the proper piping. This saved time for them and money for us.

Description of Work: Found a leak in the supply line to the house. Changed a fitting, installed a cut off valve and repaired the leak.

Description of Work: Due to excessive water bills, I called this company to come check for leaks. Eddy called to say he was on his way, and he was punctual. He spent over an hour doing his job, explaining things to me, and showing me things to look out for. Fortunately, there were no leaks detected. Eddy gave me his card and said to call his cell if anything came up. I was impressed with his customer service.

Description of Work: They installed our hot water heater 4 years ago. Yesterday the pilot light would not stay lit. I called this morning and they were here within an hour and fixed the problem under the warranty. Great service

Description of Work: I used American Leak Detection – Las Vegas. I had a water leak in my main pipe coming from the street and it was under my house. So they took care of that.

Description of Work: He was out last week to check for leaks. He said that everything was fine from the street through the house. He suggested I just empty my water heater and let it run for 10 or 15 minutes. It took care of the problem.

Description of Work: We had a water leak in the front yard between the meter and our turn off valve. American Leak Detection (Eddy) worked with our work schedules and promptly arrived on the day we designated. He was very professional and friendly. He explained the process to us and also explained each step of the process as he did it. The entire house and yard was checked and as we expected the leak was in the front yard on the main line. Again, he worked with us on our schedule to complete the repair and gave us an estimate of $800. He also made us aware of any things that could increase the cost at the time of repair, such as having to haul in sand to fill the hole if rocks needed to be removed. Eddy arrived on the repair day as scheduled and rechecked the line inside and out. Luckily the repair was under an area of our yard where a rock garden was so very little of the yard was involved. He showed us the area where the leak was, repaired the section cracked (which included wrapping the pipe with insulation), gave us the marked cracked section of pipe, and replaced the dirt and our rocks. They did such a good job of returning our garden area that we can hardly tell where it was disturbed. He rechecked the system and talked to us about future repairs to the line, if any. Another section of pipe a few inches from the original section blew while he was checking the first repair (before adding the dirt). He repaired this section also at no additional cost. We talked about the costs of replacing the remaining line versus doing any more repairs (if necessary) and he gave us an estimate of $1600-2000. We felt this is a good estimate since a tree will have to be tunneled under. All-in-all when done the repair cost $700, $100 under estimate even with the additional repair. Along with the initial cost to check for the leak the total repair was about $950.

Description of Work: We had some plumbing leaks that they repaired for us.

Description of Work: Fixed a severe leak under my foundation.

Description of Work: We had a leak in the cieling between our first and second floors.

Description of Work: They were hired to find a leak in my water system. They believed it was in the main line, but the noise wasn't sufficfient to be sure.. They returned with a trank of helium to trace the source. Their suspicions proved correct, and I have hired them to replace the main line.

Description of Work: Jon arrived precisely when he said he would, and was immediately very easy to communicate and deal with. I explained that I knew I had a leak under my slab, had calculated how much it was leaking, but had no idea where it was or what it'd take to fix it. He asked all the right questions, I told him what I knew, and he immediately began very logical and thorough troubleshooting. Once he learned where everything was (main valve, meter, hot water heater, sinks), began formulating theories, every step of the way confirming them before moving on. He listened to various places in the house with his microphone, and very quickly determined the leak was on a cold water line, under the kitchen floor. (Not at all where I suspected). Once that was determined, he brought in another very slick tool that traced the path of the pipe, and calculated the depth, which indicated he pipe was in fact embedded in the slab and not below it. Next it needed to be learned whether the leak was in the main line feeding the house (my worst fear) or a branch feeding the kitchen sink. He suspected there would be a manifold somewhere, which needed to be found in order to learn this. Knowing what he did about 1974 construction… he took his best guess and cut a small hole in the sheetrock in a bedroom wall behind the hot water heater. He couldn't have been more accurate; it was EXACTLY behind the hole he cut. He was then able to listen to the branches and quickly determine without a doubt it was the branch feeding the sink. All in all, it was very impressive and clear that this guy knew what he was doing. In addition, Jon shared with me all of his thoughts on the best ways to approach fixing it, what the costs might be, and I learned a tremendous amount. He in no way tried to get the job for himself, but rather laid out a clear path for me to do the work myself if I chose to, suggesting the final step of cutting and capping the offending pipe to in fact prove it was the one, and the materials he would use. He gave me a quote for the repair, ($1200) and then several times knocked that price down (I had helped him a little with some of his electronics; this what I do for a living, so there was a little trading going on which is fantastic). Incidentally, I entirely forgot to mention Angie's list to him for the discount, and he still knocked down the price of the leak detection for me, normally $275. I initially thought I would have him do the work, but in the end I did it myself. Using PEX pipe & Sharkbite components made the plumbing part a breeze. Cutting into exterior stucco walls, and crawling around in the hot cramped attic drilling down through top plates was NO fun; yes I believe his quote of $1200 for that work was more than fair, but it was through his honesty and generosity that I was able to save that cost and do it myself.

Description of Work: I would like to take this opportunity to acknowledge the exceptional customer service, quality of work and true professionalism exhibited by Technician Rob Collins, while at my house on October 28, 2011. I was provided a number of referrals from the Las Vegas Water District to assist me in detecting a water leak on my property at my residential home in Mt. Charleston. After extensive research on the companies I found your company to be very highly rated on Angie’s List and throughout the community. This leak was not easy to detect, however Rob made the entire process very easy, he showed up to my residence on time and prepared with every piece of equipment necessary to perform the job. As an owner builder I have been involved in a number of residential construction jobs, I am in constant contact with all the construction trades and subcontractors. As a result of the job Rob Collins performed I would place American Leak Detection at the top of my list of companies I have worked with. I want to commend Rob Collins for the great job he did. I am sure that there are several leak detection specialists out there, but Rob’s professionalism, thoroughness and expert knowledge makes your company the absolute best in my books.

Description of Work: Detected a serious leak in the main water line to the house and repaired it in a professional and efficient manner.

Description of Work: We noticed that our water bill was almost 3 times as much as it should be, and therefore checked for a leak. Finding none, we isolated the water system and noticed that the meter was still running full speed. This lead us to believe it was an under the slab leak. Since our home is nearly 30 years old...that was most likely the issue. We needed a contractor that could detect such leaks...so we made an appointment for the earliest time available and they showed up within the time frame and tested for the water leak with their apparatus. They told us upfront the cost of the detection services and that they would put a couple of estimates together and email them to us pronto. They were good for their word and we got them in 24 hrs. We approved one of the estimates and they began work the next day. We initially were going to go the cheaper route--run another pipe through the broken one under the slab, but after they open the walls we discovered that the original builder used smaller copper lines than normal...so we were forced to go the slightly more expensive route and go overhead with some pretty fabulous flexible pipe that they warranty for 25 years. Repair done and fixed in less than 3 hours start to finish. Then we scheduled them to come out another day to fix the additional 2 leaks...and they did...in less than one day.