American Leak Detection - Las Vegas

Plumbing, Pool and Spa Service, Concrete Pouring and Repair,

About us

For Angie's List member 10% discount on leak detection work & 5% discount on any repairs. Additional e-mail - Keith-zozotete@aol.com. Additional DBA - Sin City Investment Group Inc.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Leak Detection - Swimming Pools, Spas, Fountains, Water Features, Behind Walls, Concealed Water Systems, Concrete Slabs & Asphalt, Radiant Heat Systems, Water Intrusion Detection. Moisture Identification - Cable, Phone, Electric Line Location, Septic Line & Tank Location, Utility Line Location, Water & Sewer Line Location. Trenchless Pipe Replacement & Infrared Leak Detection. Plumbing - Water Heaters, Toilets, Faucets, Showers. Foul Odors, Smoke Test, Sewer Cameras.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.8155 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
6%
3
1%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1-25 of 155 reviews

Rick C.
08/2024
5.0
plumbing
  + -1 more
Jennifer -technician- and her crew did an excellent job, very good job knowledge and very professional, from the beginning to the end!! Office personnel also outstanding, Tasha is amazing!! I won't hesiste to call them again if I ever need a plumber. Highly recommended!!!
Description of Work: Main Water Line Replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rose B.
09/2020
5.0
concrete repair, plumbing
  + 0 more
Jon and Austin were able to detect the problem and repair the water leak. Both were very professional and answered all my questions. Thank You
Description of Work: water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Kristine C.
08/2019
5.0
plumbing, pool cleaners
  + 0 more
Rob was great. He knew just what to look for.
Description of Work: Detecting a leak in the swimming pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from American Leak Detection - Las Vegas
thank you for your review and kind words!! i am glad that rob was able to help you and resolve your problem.

Lynda B.
10/2018
1.0
plumbing
  + -1 more
Was sent a response asking for my number. Was never called. I called the company, and informed them that I had found the leak, but needed repair to the return line on the pool. Was given the cell phone number of a tech, and was told they would get back to me with a quote, if I would text pictures to that number. Never heard back. Called ALD back, was given another tech's number- same exact thing. Never heard back from them. I talked to other companies, and those who couldn't do the repair, at least were honest and let me know to go to a different company. I was able to get the repair done, but if I have another one- I will not be calling ALD, or recommending them.
Description of Work: pool leak detection

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from American Leak Detection - Las Vegas
we apologize for this frustrating issue. it seems like the office dropped the ball, and we will use this opportunity to improve them and their training. thank you for the feedback!! again, we are sorry that this problem arose with you and your leak.

Andrew G.
10/2018
5.0
plumbing
  + -1 more
They followed up quickly to do an inspection to see if we had a water leak. It turns out that the leak was likely repaired by the pool guy, but we didn't know it at the time. When American Leak Detection came out and couldn't find anything further wrong, they gave me good advice on how to see if additional leakage might be occurring from the pool. The "bucket test" they call it, which I will do. But at any rate, they came by, checked it all out, gave me advice and moved on. No charge.
Description of Work: Find house water leak

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rita M.
04/2018
5.0
plumbing
  + -1 more
John Bradley did a very excellent job. The price was very fair and I would recommend them to anyone.
Description of Work: A Very Extensive plumbing service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Daniel W.
01/2018
5.0
pool cleaners
  + -1 more
Extremely knowledgeable. I did a bucket test and knew I had a leak but my attempts to find out where were unhelpful. The knowledgeable inspector found the leak within minutes and was able to repair it on the spot. He still performed pressure tests and other tests to confirm no other leaks. Money well spent!
Description of Work: Pool Leak Detection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

raitis L.
01/2018
1.0
plumbing
  + -1 more
The workers were super. HOWEVER, the company did not honor the Angles list contract. The deal was $170 for two hours of plumbers service..which included repair. Their office (Chloe) said no that was just for leak detection..well that was only 1 hour and not according to Angles. Then Angles contract said additional time would be $90 an hour. They set the price of repair at $600 for two more hours. My total cost came to $770. It should have been $350 per Angles. I needed it done because of mold issues. So we did it but I am not pleased at all. What can I do outside of small claims court if they do not honor Angles contract.
Description of Work: Shower drain repair

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Response from American Leak Detection - Las Vegas
we are sorry about the mix up. we researched the invoice and it was entered wrong. you will get a refund. if she hasn't already done so, the office manager will be calling you. again, we are sorry for the confusion and inconvenience!!

Phil B.
01/2018
5.0
plumbing, pool cleaners
  + 0 more
took a couple of tries because of weather, but the problem was found and fixed
Description of Work: Trying to find a leak in an "In-Ground" pool

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Susan R.
12/2017
5.0
plumbing
  + -1 more
Rob, the technician dispatched to make the repairs, was outstanding! He arrived on time, explained everything that was being done, ensured the area below the work area was protected from any damage from moisture and dust. He was very personable, professional, but not in a stuffy sort of way and was engaging. He was contrite and apologetic that the follow-up was necessary, but he was equally determined to ascertain the cause of the continued deterioration of the shower drain connection to the drain pipes. As on his first visit, Rob was professional and engaging. Rob's employer should know that Rob is also a great mentor. The apprentices who accompanied Rob were treated with respect, understanding and patience.
Description of Work: A water stain appeared on the living room ceiling. The source of the water was thought to be the shower in the master bedroom located directly above the water leak stain. Upon arriving to ascertain for sure the location of the source of leaking water, the ceiling drywall was cut and the source of the leak was confirmed to be coming from the upstairs master bedroom shower drain area. Initial efforts to repair the leak area were unsuccessful. Faulty replacement parts were suspected. However, a follow-up inspection of the leak area revealed the shower stall was bowing, thus adversely affecting the seal area of the drain to the pipes, a defect that was not evident during the initial inspection. As a result, replacement parts and foam were applied to the affected area. This action appears, as of this review, to be holding very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from American Leak Detection - Las Vegas
thank you so much for your review. we take pride in customer service, and putting people at ease during difficult times. we will read your comments at our next business meeting to try to elevate the rest of the crew. again, thank you for the review and for letting us be of assistance. american leak detection

Monica H.
10/2017
1.0
plumbing
  + -1 more
Not well. I went with another company, who responded the next day and fixed the problem. American leak detection called several weeks later leaving a message to schedule an appointment, too late. I had to call Angie's List to get a credit back from them. Because of their unresponsiveness and in professionalism.
Description of Work: They never turned my calls to set up an appointment. I called them leaving messages and no one call back until I had already hired another company to fix my plumbing problem.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0


Response from American Leak Detection - Las Vegas
i sincerely apologize. that is not our normal practice. we strive to contact all customers in a timely fashion. this will serve as a another reminder to the office to make sure they are calling customers quicker for a better response time. again, i apologize for this error on our part!! american leak detection

Sue R.
10/2017
5.0
plumbing
  + -1 more
Was able to do the job w/o me having to take time off work. PERFECT!!
Description of Work: Leak in front yard

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vivian P.
10/2017
5.0
plumbing, drain cleaning
  + 0 more
It went great. Much faster than estimated time. Exactly what I wanted.
Description of Work: Replaced a toilet. Took out old one and put in new one. Very polite and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Patricia D.
08/2017
5.0
plumbing
  + -1 more
It didn't cost us anything because our insurance covered it. They were here when they said they said they would be. I would use them in the future if I needed.
Description of Work: They looked for a leak, They looked to see if we had a leak under a slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

BEVERLY E.
07/2017
5.0
plumbing
  + -1 more
We had a leak around the pool and they were very good.
Description of Work: Plumbing Services

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Josefina B.
07/2017
5.0
plumbing
  + -1 more
Determined the leak was in the main line from the street but could not pinpoint the exact location of the leak. Because of the age of the home (17+), recommended replacement of the whole line. Three men worked for more than 7 hours in temperatures as high as 116 F and completed the work. The yard was put back pretty much to the same state as before the work started. They had to cut a hole in the garage wall to complete the connection and stucco had to be patched up by a different person after the plumbing work was done. Workers were very professional, courteous and hard working.
Description of Work: Main Water Line Leak Detection and Mainline Replacement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Andrea P.
07/2017
1.0
plumbing
  + -1 more
I contacted them twice and they never got back to me. They obviously have enough business and don't mind bad reviews.
Description of Work: Looking for plumber to assist with doing some investigation to figure out why my upstairs toilet leaked downstairs to dinning area.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Gerald W.
07/2017
5.0
pool cleaners
  + -1 more
They pressurized all the lines. Dove the pool twice, found the leaks and repaired them.
Description of Work: Pool was leaking 5/8" per day.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Deborah E.
06/2017
5.0
plumbing
  + -1 more
I think the cost was $150. They were very thorough. I would say, it took to detect the leak, probably about 30 minutes. They fixed it while they were there. The workers that came out to complete the service were very good. The same person that detected it is the same person that fixed it. They did their work exceptionally well.
Description of Work: They did some leak detection in the back yard.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Scott B.
05/2017
5.0
plumbing
  + -1 more
They replaced the whole line. They tested and verified all but one sprinkler line when they were finished, due to a difficult valve. The one they couldn't check was the only one broken. Eddy came back out on his day off and fixed the broken sprinkler line. Good work, prompt, and very responsive.
Description of Work: Leak repair of main water line between water meter and house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy T.
04/2017
5.0
plumbing
  + -1 more
the one outside was found but the one inside is on the hot water line and is apparently too small at this time to locate
Description of Work: we needed to have two leaks found. one in the house and one outside

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane D.
12/2016
3.0
plumbing
  + -1 more
The only complaint I have is I feel they are overpriced compared to other companies. When I called the plumber, they did the same leak detection as part of their overall price for repair.
Description of Work: Leak detection

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$350

Sylvia K.
11/2016
5.0
plumbing
  + -1 more
Elvis and his crew (Greg and Gary) worked very hard. They are no nonsense and just get the job done type of guys. We ran into some obstacles but Elvis was quick to resolve them and these guys got the job done on time. Took one full day and I now have new lines feeding my house and irrigation system. Elvis makes sure you're satisfied and he is pretty meticulous about his craft. He will make sure he completes the job he was hired to do even if it means some sacrifice on his part. No funny business and no extra charges. Thank you Elvis and crew! I just wish you guys did drywall. Thanks, Sandra
Description of Work: Technician Elvis conducted a leak detection on my house and determined the leak was in the main water line. My water bill showed that my water usage had nearly quadrupled so I knew there was an issue with a pipe somewhere. I was given 2 options: repair the old line or install a new one. Considering my old line was determined to be defective by the manufacturer, I decided the best option was to install a new line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,470

Katherine E.
11/2016
5.0
plumbing
  + -1 more
They gave a fair bid and did the work promptly to our satisfaction.
Description of Work: Broken water pipe under the slab.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,600

Jane S.
10/2016
5.0
concrete repair, plumbing, drain pipe
  + 1 more
Fantastic! Rob and his partner were very professional and very helpful with any questions I had.
Description of Work: Water leak and toilet install

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900


Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM


Licensing

Bonded

Insured

Licensed*

Trade License Number
54892
Trade License Locale
Nevada
Trade License Authority
Nevada: Contractors
Trade License Expiration
10/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Pool and Spa Service,
Concrete Pouring and Repair,
Drain Pipe Installation,
Drywall,
Interior Painting,
Water Heaters,
Drain Cleaning,
Water Filtration and Softening,
Lamp Repair,
Sewer Cleaning,
Natural Gas Lines

FAQ

American Leak Detection - Las Vegas is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 4:00 PM

Tuesday: 7:00 AM - 4:00 PM

Wednesday: 7:00 AM - 4:00 PM

Thursday: 7:00 AM - 4:00 PM

Friday: 7:00 AM - 4:00 PM

Saturday: 10:00 AM - 12:00 PM

American Leak Detection - Las Vegas accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, American Leak Detection - Las Vegas does not offer free project estimates.
No, American Leak Detection - Las Vegas does not offer eco-friendly accreditations.
No, American Leak Detection - Las Vegas does not offer a senior discount.
Yes, American Leak Detection - Las Vegas offers emergency services.
No, American Leak Detection - Las Vegas does not offer warranties.
American Leak Detection - Las Vegas offers the following services: Leak Detection - Swimming Pools, Spas, Fountains, Water Features, Behind Walls, Concealed Water Systems, Concrete Slabs & Asphalt, Radiant Heat Systems, Water Intrusion Detection. Moisture Identification - Cable, Phone, Electric Line Location, Septic Line & Tank Location, Utility Line Location, Water & Sewer Line Location. Trenchless Pipe Replacement & Infrared Leak Detection. Plumbing - Water Heaters, Toilets, Faucets, Showers. Foul Odors, Smoke Test, Sewer Cameras.

Service hours

Sunday:
Closed
Monday:
7:00 AM - 4:00 PM
Tuesday:
7:00 AM - 4:00 PM
Wednesday:
7:00 AM - 4:00 PM
Thursday:
7:00 AM - 4:00 PM
Friday:
7:00 AM - 4:00 PM
Saturday:
10:00 AM - 12:00 PM