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ADT Security Services

Home Security Systems, Home Automation, Home Healthcare - Medical Alert Systems,

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Services we offer

Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Amenities

Senior Discount

10 -20%



Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.3132 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
16%
3
5%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.2
professionalism
4.3
responsiveness
4.4
punctuality
4.4
Showing 126-132 of 132 reviews

John S.
10/2015
1.0
home security systems
  + -1 more
Lousy
Description of Work: I could not even get ADT to come out to my house. I just wanted a price on a complete home security system and after trying over and over again I gave up! I did get a hold of one rep. but was told he needed a credit card and would bill me $100 before he could even send someone out to give me a price. Have since gone to "Simplisafe" but only recently installed it so cannot really comment on how well it works but it has easily installed as they said it would and the cost is VERY reasonable. About $500 for entire system and easy to install and only $25 per month!

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


David W.
09/2015
4.0
home security systems
  + -1 more
.
Description of Work: I have used this company for the home alarm system. They need to work on coming on time, completing work, and listening to what I am telling them.
Rating CategoryRating out of 5
Yes, I recommend this pro
$350

KELLIE H.
06/2015
5.0
home security systems
  + -1 more
unknown
Description of Work: home security and so far its been good

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

Justin G.
05/2015
1.0
home security systems
  + -1 more
unknown
Description of Work: My dad died, I'm disabled veteran, mom needed help with bills and mortgage, my landlord released me from my lease, ADT did not, mom already had protection 1. Now I have 800$ on my credit report. Screw ADT

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0

$1,257

Response from ADT Security Services
Hello. The contract that the customer signed states that if the account is canceled before their contract term is fulfilled, they would be accountable for 75% of the remaining balance of contract. If the customer had relocated and established ADT service at a new residence the termination charges would've been removed. Thank you. -Andrew

Debra G.
11/2012
2.0
home security systems
  + -1 more
Looking for a new company
Description of Work: could not service my security unit on weekends claims it is against the law in Nevada. Only services units Monday thru Friday from 8 to 5. Will not call ahead and gives you a two hur window. Looking for a new company.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Craig/ Barbara T.
05/2012
5.0
home security systems
  + -1 more
They do good work.
Description of Work: They installed an alarm system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

ROGER R.
10/2006
5.0
home security systems
  + -1 more
Smooth, house was pre-wired.
Description of Work: Installed security system into a residence. Special included free installation with a monthly fee for service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro


Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Security Systems,
Home Automation,
Home Healthcare - Medical Alert Systems,
Electrical

FAQ

ADT Security Services is currently rated 4.3 overall out of 5.

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

ADT Security Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
No, ADT Security Services does not offer free project estimates.
No, ADT Security Services does not offer eco-friendly accreditations.
No, ADT Security Services does not offer a senior discount.
No, ADT Security Services does not offer emergency services.
No, ADT Security Services does not offer warranties.
ADT Security Services offers the following services: Home Security, Home Automation, Home Health, ADT Pulse® Solutions, Gold Standard Custom Home Solutions

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM